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Advanced Customer service courses in East Anglia

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  • National Diploma in Dental Nursing Course (Classroom and Online)

    Harriet Ellis Training Solutions Ltd
    Fully accredited by the NEBDN, Earn whilst you learn as a dental nurse. Qualify in less than 18 months.
    • 913 enquiries
    • Classroom - Cambridge
    • 18 months · Part-time
    • Professional certification
    • Certificate(s) included
    Great service
    Earn whilst you learn as a dental nurse with no experience needed. Study in conjunction with working in a Dental Practice on either a Full or Part Time basis in regular paid employment. Over 90% pass rate of the programme and be qualified in less than 18 months. Distance learning …
    £2,018

  • ACCA Practical Work Experience (PER)

    KBM training
    Gold Status ACCA Approved Accountancy Firm
    • 247 enquiries
    • Classroom - Luton, Bedfordshire
    • 106 hours · Part-time
    • 32 CPD points
    • Tutor support
    • Job guarantee programme
    Great service
    KBM Training and Recruitment provides high-quality ACCA Practical Accountancy Training in partnership with KBM Chartered Certified Accountants which is an ACCA-approved employer at Gold Level. You will gain hands-on practical training on various software such as Sage, QuickBoo …
    Save 33%
    £398 £600

  • SIA Door Supervisor TOP UP & First Aid (Prices are much lower on SWBM ACADEMY website)

    SWBM Academy Ltd
    CHECK OUT PRICES ON SWBM ACADEMY WEBSITE NOW
    • 42 students
    • Classroom - East London
    • 3 days · Full-time
    • Regulated qualification
    • Exam(s) included
    • Tutor support
    Our course prices are much higher on REED website than ON SWBM ACADEMY WEBSITE due to Reed charges. Check out prices ON SWBM ACADEMY WEBSITE. Popular question - Can this course be delivered 100% online? No, it is a classroom-based training (there is a short online learning …
    £249.99

  • SIA Security Officer TOP UP & First Aid (Prices are much lower on SWBM ACADEMY website)

    SWBM Academy Ltd
    CHECK OUT PRICES ON SWBM ACADEMY WEBSITE NOW
    • Classroom - East London
    • 2 days · Part-time or full-time
    • Regulated qualification
    • Exam(s) included
    • Tutor support
    Our course prices are much higher on REED website than ON SWBM ACADEMY WEBSITE due to Reed charges. Check out prices ON SWBM ACADEMY WEBSITE. Course length: 1 day / 2 hrs Level 3 Emergency First Aid at Work – 1 Day (8.5 hours) / Highfield Accredited Certificate / Valid for …
    £239.99

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  • Digital Marketing - classroom

    London School of Emerging Technology
    Apply now to become a professional Digital Marketing Expert.
    • Classroom - City of London
    • 3 months · Part-time or full-time
    • Certificate(s) included
    • Tutor support
    • Job guarantee programme
    Are you looking to make a lucrative career in Digital Marketing? If so, LSET’s Digital Marketing course will equip you with the knowledge and practical skills to develop, manage, and lead digital marketing activities. After completing this course, you can start your own Digital M …
    £2,000

  • Business Analyst - classroom

    London School of Emerging Technology
    Business analysts have to create a bridge between the IT world and the business world
    • Classroom - City of London
    • 3 months · Part-time or full-time
    • Certificate(s) included
    • Tutor support
    • Job guarantee programme
    Business analysts have to create a bridge between the IT world and the business world. This is done by using the most innovative Data Analytics techniques to process, assess, and provide data-driven recommendation and reports. Apply now to become a professional Business analysts …
    £2,000

  • Agile Project Management - classroom

    London School of Emerging Technology
    Apply now to become a professional Agile Project Manager
    • Classroom - City of London
    • 3 months · Part-time or full-time
    • Certificate(s) included
    • Tutor support
    • Job guarantee programme
    Agile is a methodology that can transform project management across businesses, industries and life in general. With the help of Scrum, practitioners are becoming more Agile. Apply now to become a professional Agile Project Manager Option 1 Topic: Agile Project Management Duratio …
    £2,000

  • Bitesize Learning Courses - Bespoke In-House Training

    Results Driven Group
    Bespoke in-house training
    • Onsite
    • 1 day · Part-time
    • Tutor support
    Bite-Sized In-House Training package - Results Driven Group Bite-sized learning sessions are short tools based, two-hour experiential learning sessions that are now being offered nationally across the UK and delivered in house for groups of 4 – 20 people per session onsite. As mo …
    £1,795

  • Customer Service Conflict Resolution

    Hodos Training
    Classroom course to help you turning conflict into opportunities for customer satisfaction and loyalty.
    • Onsite
    • 1 day · Full-time
    • Tutor support
    The objective of this course is to: Provide participants with an understanding of the common causes of customer conflicts. To equip participants with effective communication skills and techniques to diffuse difficult situations with customers. To teach participants how to identif …
    £1,785

  • ILM & CPD Executive Assistant PA Business Diploma

    Global PA Association
    Classroom based course with study materials, tutor support
    • 54 enquiries
    • Classroom - Central London
    • 3 days · Full-time
    • Certificate(s) included
    • 25 CPD points
    • Tutor support
    Great service
    Popular
    The Global PA Business Diploma has been designed for Executive Assistants, Executive PAs, Personal Assistants, Office Managers, Team Assistants who wish to advance their business and management skills and capabilities to become a proactive contributor at Senior Management level T …
    £1,530

  • BCS Requirements Engineering | part of the BCS Diploma in Business Analysis

    TCC Training and Consultancy
    COVID-19 Update: Attend from home - Live Online tutor-led classroom course with interactive group exercises.
    • 35 enquiries
    • Classroom - North West London
    • 3 days · Full-time
    • Professional certification
    • Exam(s) included
    • Tutor support
    TCC’s BCS Requirements Engineering course introduces you to the techniques for uncovering the requirements which will lead to a working, cost-effective solution. With the use of a supporting case study, this course defines the types of requirements, the people involved in the e …
    £1,194

  • Practical Sales Skills

    Inovra Group Ltd
    On-site course delivery for up to 10 attendees, with study materials and on-site tutor support
    • Onsite
    • 12 hours · Full-time
    • Tutor support
    This one and a half day course has been developed for salespeople or people who are required to sell as part of their role. This course is applicable for both people relatively new to sales and those who have a lot of experience, as the content is flexible enough to adapt to su …
    £1,140

  • Marketing Essentials

    Inovra Group Ltd
    On-site course delivery for up to 10 attendees, with study materials and on-site tutor support
    • Onsite
    • 1 day · Full-time
    • Tutor support
    This one day training course, ‘Marketing Essentials’ covers the basics of marketing and is intended not only for people who are new to a marketing role, but just about anybody in the organisation. A basic understanding of the subject is particularly valuable to people in mana …
    £780

  • Handling Complaints Effectively

    Inovra Group Ltd
    On-site course delivery for up to 10 attendees, with study materials and on-site tutor support
    • Onsite
    • 1 day · Full-time
    • Tutor support
    This one day course will help front-line staff to deal with complaints in a straight forward and effective way. Our approach takes attendees through a number of activities to suit all learning styles and to ensure that the lessons learned stick long after the course is over.
    £780

  • Business Etiquette and Conduct

    Inovra Group Ltd
    On-site course delivery for up to 10 attendees, with study materials and on-site tutor support
    • Onsite
    • 1 day · Full-time
    • Tutor support
    This course has been developed to help ensure the people in your organisation are aware of the importance of meeting common workplace standards. Participants may not be aware how certain behaviours affect others within the organisation, and indeed how that affects the business …
    £780

  • Introduction to Quality Management

    Inovra Group Ltd
    On-site course delivery for up to 10 attendees, with study materials and on-site tutor support
    • Onsite
    • 1 day · Full-time
    • Tutor support
    Gain a competitive advantage by developing your employees' awareness of quality management principles The history of Quality Management, from a simple process of inspecting a sample of the finished product to Total Quality Management, has led to the development of essential p …
    £780

  • Account Management Skills

    Inovra Group Ltd
    On-site course delivery for up to 10 attendees, with study materials and on-site tutor support
    • Onsite
    • 1 day · Full-time
    • Tutor support
    Account Management is an important role within any organisation. Account Managers are responsible for nurturing customer relationships and increasing sales with their organisation’s key customers. The Account Manager will usually act as a first point of contact for clients; res …
    £780

  • Body Language Training

    Inovra Group Ltd
    On-site course delivery for up to 10 attendees, with study materials and on-site tutor support
    • Onsite
    • 1 day · Full-time
    • Tutor support
    This course sets out to develop attendee’s skills in understanding their own body language as well as being able to read the body language of others. If we can learn to identify and appreciate non-verbal clues, we can begin to improve our communication as a whole. This use of …
    £780

  • Microsoft Project Introduction - In-company

    MS Office Training Ltd
    Trainer led Live online classes and 1 year email support
    • Onsite
    • 2 days · Full-time
    • Certificate(s) included
    • Tutor support
    Great service
    Course Objectives At the end of this course you will be able to: Identify the components of the Microsoft Project environment Create a new project plan Create the project schedule Use different views to analyse the project plan Create, allocate and manage resources in a project p …
    £750

  • Microsoft Project Advanced - In-company (now with trainer led live online classes)

    MS Office Training Ltd
    Live online classes, Classroom or In Company/Bespoke based course with study materials and tutor support
    • Onsite
    • 1 day · Full-time
    • Tutor support
    Great service
    Course Objectives At the end of this course you will be able to: Manage project costs Consolidate and reuse project plan information Exchange project plan data with other applications Update a project plan Customise Project to meet specific requirements ' 1 year email support ser …
    £750

  • Microsoft Excel Macros & VBA - In-company

    MS Office Training Ltd
    • Onsite
    • 2 days · Full-time
    • Certificate(s) included
    • Tutor support
    Great service
    Course Objectives At the end of this course you will be able to: Record and edit a Macro Assign macros to keyboard shortcuts, Quick Access Toolbar, Buttons and Shape objects. Use the Visual Basic Editor; change the properties of an object; add a module to a project; write the cod …
    £750

  • Microsoft Excel Introduction - In-company

    MS Office Training Ltd
    Trainer led Live online classes, Classroom or In Company/Bespoke based course with study materials, tutor support
    • 29 enquiries
    • Onsite
    • 1 day · Part-time or full-time
    • Certificate(s) included
    • Tutor support
    Great service
    Popular
    Course Objectives This course aims to provide delegates with a foundation for Excel knowledge and skills. ' Customer Feedback Very professional and well mannered, fun and pleasant at the same time. I learnt a lot Carolina Foster - CNN Very helpful course. Would definitely take an …
    £650

  • Microsoft Excel Advanced - In-company

    MS Office Training Ltd
    Live online classes, Classroom or In Company/Bespoke based course with study materials and tutor support
    • 32 enquiries
    • Onsite
    • 2 days · Full-time
    • Certificate(s) included
    • Tutor support
    Great service
    Course Objectives At the end of this course you will be able to: Work with advanced lookup and reference functions Create macros to automate common tasks Use advanced techniques to analyse data Create PivotTables and PivotCharts Work with data validation tools Import and export d …
    £650

  • Microsoft Word Intermediate - In-company (now with live online classes)

    MS Office Training Ltd
    Live online classes, Classroom or In Company/Bespoke based course with study materials and tutor support
    • Onsite
    • 1 day · Part-time or full-time
    • Certificate(s) included
    • Tutor support
    Great service
    Course Objectives At the end of this course you will be able to: Customise tables and charts Customise formatting with styles and themes Modify pictures in a document Create customised graphic elements Insert content using Quick Parts Control text flow Use templates to au …
    £650

  • Microsoft Excel Advanced (now with live online classes) One-to-One Training

    MS Office Training Ltd
    Small groups max 4 attendees, Trainer led Live online classes and 1 year email support
    • Classroom - City of London
    • 2 days · Part-time or full-time
    • Tutor support
    Great service
    Course Objectives At the end of this course you will be able to: Work with advanced lookup and reference functions Create macros to automate common tasks Use advanced techniques to analyse data Create PivotTables and PivotCharts Work with data validation tools Import and …
    £650

  • Microsoft Excel Intermediate - In-company

    MS Office Training Ltd
    Online or on-site course with 1 year tutor support and certificate
    • 15 enquiries
    • Onsite
    • 1 day · Part-time or full-time
    • Certificate(s) included
    • Tutor support
    Great service
    Course Objectives The goal of this course is to provide you with the knowledge required to use more advanced functions and formulas and work with various tools to analyse and present data in spreadsheets, such as sorting, filtering, applying conditional formatting and charting th …
    £650

  • Microsoft Word Introduction - In-company (now with live online classes)

    MS Office Training Ltd
    Trainer led Live online classes, Classroom or In Company/Bespoke based course with study materials, tutor support
    • Onsite
    • 1 day · Full-time
    • Certificate(s) included
    • Tutor support
    Great service
    Course Objectives At the end of this course you will be able to: Identify and work with basic Word 2013 tools and features Edit text in a Word document Modify the appearance of text in a Word document Organise data in tables and lists Insert special characters and graphic …
    £550

  • Microsoft Powerpoint Introduction - In-company (now with live online classes)

    MS Office Training Ltd
    Trainer led Live online classes, Classroom or In Company/Bespoke based course with study materials, tutor support
    • Onsite
    • 1 day · Full-time
    • Certificate(s) included
    • Tutor support
    Great service
    Course Objectives At the end of this course you will be able to: Identify the components of the PowerPoint interface Create slides Format text on slides Add and modify graphical objects to a presentation Work with tables in a presentation Add charts to a presentation Prep …
    £550
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FAQs

Reed Courses advertises a large variety of Customer service courses which are delivered by a range of learning providers. The Customer service courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a Customer service course which provides CPD points/hours or qualifications, there are a number of learning options available.

If you're looking for Customer service courses, you might also be interested in Retail. These courses can be taken to further enhance your understanding of the subject. By having a broader understanding of the subject can help you to improve your professional or personal development.

In addition to free Customer service courses, Reed Courses also has plenty of paid for online Customer service courses, designed to meet all kinds of learning goals and to suit a range of preferred study methods.

Reed Courses advertises a variety of free online Customer service courses. Alternatively you'll be able to enrol on an online Customer service course of your choosing, and study entirely online. If you'd prefer an in-person learning experience, you could take a classroom Customer service course where you'll be taught in a classroom at a given location. Reed Courses also advertises distance learning courses and in-company Customer service courses from a variety of learning providers.
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