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  • Customer Service Diploma Level 2 & 3

    Training Express Ltd
    Free PDF & Hardcopy Certificates | Transcripts Available | Free Retake Exam | Lifetime Access
    • 621 students
    • Online
    • 0.7 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Highly rated
    Popular
    ...Front Desk Receptionists Managing Customer Excellence Customer service management Customer Account Advisor Customer Account Executive Customer Accounts Advisor Customer Consultant Customer Administrator Customer Coordinator Customer Care Customer Support Course Progression After completing …
    Save 14%
    £12 £14

  • Office Management, Business Administration & Retail Customer Service - Level 4 Diploma

    NextGen Learning
    Level 4 QLS Endorsed Diploma + CPD Certified | Complete Business Management | FREE PDF Certificate | Instant Access
    • 654 students
    • Online
    • 6.1 hours · Self-paced
    • Certificate(s) included
    • 120 CPD points
    • Tutor support
    Great service
    Highly rated
    Popular
    Trending
    ...(RQF) Level 2 Award in Customer Service (RQF) Level 2 Diploma in Customer Service (RQF) Level 3 Certificate in Principles of Customer Service Without any formal requirements, you can delightfully enrol in this Office Administration & Retail Customer Service course. Our Office …
    Save 58%
    £12 £29

  • Customer Service, KYC, CDD & Customer Relationship Management (CRM) Diploma

    NextGen Learning
    Level 5 QLS Endorsed Diploma + CPD Certified + 43 Endorsed Topics + Free PDF Certificate + Instant & Lifetime Access
    • 236 students
    • Online
    • 7.4 hours · Self-paced
    • Certificate(s) included
    • 150 CPD points
    Great service
    Highly rated
    Popular
    ...Award in Customer Service (RQF) Level 1 Certificate in Customer Service (RQF) Level 2 Diploma in Customer Service (RQF) Level 2 Certificate in Principles of Customer Service (VRQ) Level 2 Certificate in Principles of Customer Service Level 2 NVQ Certificate in Customer Service (RQF) …
    Save 7%
    £12 £12.99

  • Customer Service Diploma (Level 2 & 3) Plus Sales and Marketing Skills - CPD Certified

    NextGen Learning
    CPD Accredited Diploma + 5 FREE Premium Courses + Free PDF Certificate + Get Instant & Lifetime Access
    • 117 students
    • Online
    • 2.4 hours · Self-paced
    • Certificate(s) included
    • 60 CPD points
    • Tutor support
    Great service
    Highly rated
    Popular
    ...in Know Your Customer & Customer Due Diligence Level 3 Diploma for Customer Service Skills (RQF) Level 1 Award in Customer Service (RQF) Level 1 Certificate in Customer Service (RQF) Level 2 Award in Customer Service (RQF) Level 2 Diploma in Customer Service (RQF) Level 2 NVQ Certificate …
    Save 20%
    £12 £15

  • Customer Service Excellence - Level 5

    Learndrive
    Free Ebook | Customer Care | Telephone Etiquette | Receptionist | Know Your Client (KYC) | Email Writing
    • Online
    • 9.9 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...Certificate in Customer Service in Retail Level 7 Diploma in Customer Service in Retail Customer Service Manager Customer Service Assistant Customer Service Advisor Customer service Agent Customer Service Representative Customer Service Skills Customer Service Techniques Customer Service …
    Save 33%
    £12 £18

  • Phone Based Customer Service Level 2 & 3 - CPD Certified

    Skill Arts
    Mastering Effective Telephone Communication Skills for 2024! > Instant Access > Lifetime Validity > Free Certificate
    • 28 students
    • Online
    • 2 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Highly rated
    ...Customer Service: Module 01 MCQ Customer Service: Module 02 MCQ Customer Service: Module 03 MCQ Customer Service: Module 04 MCQ Customer Service: Module 06 MCQ Customer Service: Module 07 MCQ Customer Service: Introduction & Aspects of Telephone Etiquette Customer Service: Talking …
    Save 7%
    £12 £13

  • Customer Service Manager with Telephone Etiquette & KYC Diploma

    Empower UK Employment Training
    Level 3 Diploma | 100% Pass Rate | Assignment Included in Course Price | Free Certificate | Lifetime Course Access
    • Online
    • 3.2 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...open to all. Customer Service Manager Customer Service Assistant Customer Service Advisor Customer service Agent Customer Service Representative Customer Service Bundle: Course 03 Customer Service Bundle: Course 01 Customer Service Bundle: Course 02 Customer Service Course Assignment …
    Save 13%
    £13 £14.99

  • Customer Service Advisor with Problem Solving Skills Diploma - CPD Certified

    Empower UK Employment Training
    Level 3 Diploma | 100% Pass Rate | Assignment Included in Course Price | Free Certificate | Lifetime Course Access
    • 14 students
    • Online
    • 2 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Highly rated
    ...Module 02 Customer Service: Module 03 Customer Service: Module 04 Customer Service: Module 05 Customer Service: Module 06 Customer Service: Module 01 Part 04 Customer Service: Module 01 Part 05 Customer Service: Module 01 Part 06 Customer Service: Module 01 Part 07 Customer Service: Module …
    Save 19%
    £12 £14.99

  • Customer Service Level 1

    Empower UK Employment Training
    Entry Level Career Pathway Program on Customer Service - No Exam - Instant Free Certificate - Free Toolkit
    • Online
    • 1 hour · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...Certificate in Customer Service Level 3 Diploma in Customer Service Level 4 Certificate in Customer Service Level 4 Diploma in Customer Service Level 5 Certificate in Customer Service Level 5 Diploma in Customer Service Level 6 Certificate in Customer Service Level 6 Diploma in Customer Service …
    Save 4%
    £12 £12.50

  • Customer Service: Customer Care Skills with Proper Telephone Etiquettes Training

    Learndrive
    Training Duration: 94 Minutes + MCQ Based Assessment + PDF Certificate: Free + Vaiditiy: Lifetime + Retake: Unlimited
    • Online
    • 1.9 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...Service Customer Service: Benefits of Good Customer Relationship Customer Service: Module 1 MCQ Customer Service: Customer Management Customer Service: Module 4 MCQ Customer Service: Dealing With Angry Customers Customer Service: Module 11 MCQ Customer Service: Providing Great Customer …
    Save 7%
    £12 £12.99

  • Level 2 & 3 Customer Service

    Knowledge Gate
    CPD Accredited>Get Free Certificate Within A Day! 9 Video Lesson> Easy to Learn> No Exam Required> 24/7 Expert Support
    • Online
    • 1.3 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    ...Customer Service: Electronic Communication Advance Your Career Module 01: Customer Service: Needs and Dealing Understanding and Meeting Customer Needs Customer Service: Verbal Conversation (In-Person) Customer Service: Over the Phone Dealing With Difficult Customer Knowing When to …
    Save 39%
    £12 £19.99

  • Diploma in Customer Service Fraud Officer at QLS Level 4

    Janets
    Level 4 QLS Endorsed Training | 120 CPD Points | Free PDF Certificate | 24/7 Tutor Support | Lifetime Access
    • Online
    • 370 hours · Self-paced
    • Certificate(s) included
    • 120 CPD points
    • Tutor support
    Great service
    Popular
    Are you ready to embark on a transformative journey towards becoming a proficient Customer Service Fraud Officer? Our Diploma in Customer Service Fraud Officer at QLS Level 4 offers a unique and comprehensive learning experience that will equip you with the knowledge …
    Save 20%
    £12 £15

  • Customer Service: Customer Service Level 6

    UK Professional Development Academy LTD
    Level 6 Diploma in Customer Service, 100% success rate , 100 CPD Points, Quiz based assessment included
    • 78 students
    • Online
    • 4 weeks · Self-paced
    • 100 CPD points
    • Tutor support
    Great service
    ...and experience in Customer Service and handling customers’ emotions is required. If you have level 1 customer service, Level 2 customer service, level 3 customer service, Level 4 customer service, and customer service level 5, then this Level 6 customer service has boosted your career …
    Save 42%
    £12 £21

  • Customer Service with Professional English, Communication Skills & Telephone Etiquette

    Learndrive
    6 Free PDF Certificates > Assessment > 24/7 Support > Easy Refund Policy
    • Online
    • 5 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...Certificate in Customer Service Level 6 Diploma in Customer Service Level 7 Certificate in Customer Service Level 7 Diploma in Customer Service Customer Service Manager Customer Service Assistant Customer Service Advisor Customer Service Agent Customer Service Representative Customer Service …
    Save 36%
    £12 £19

  • Customer Service: Telephone Etiquette & Presentation Skills - Level 3

    Learndrive
    3 Specialised Course Bundle > Free PDF Certificates > No hidden fees > Tutor Support
    • Online
    • 4 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...Great Customer Service Service Model & Defusing Techniques of Customer Service Customer Management Building Customer Rapport Greeting Customers Professionally Importance of Presentation Skills in Customer Service Effective presentation skills are crucial in customer service as they …
    Save 7%
    £12 £12.99

  • Customer Service Essentials

    Course Line
    2-Course Bundle | CPD Certified | 3 Free Certificates | 2024 Updated | Lifetime Access | 24/7 Student support
    • Online
    • 27 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...This Customer Service training has covered all the latest topics to keep you better prepared for your Customer Service profession. Enroll now for a successful Customer Service career! This Customer Service training offers Free Time Management Course This Customer Service bundle …
    Save 8%
    £21 £23

  • Diploma in Customer Service - Level 5 CPD Accredited

    Brentwood Open learning College
    Certificate QLS Level 5 | *FREE PDF Certificate* |120 CPD Credits | **PR & Problem Solving Free Courses*
    • 483 students
    • Online
    • 450 hours · Self-paced
    • 60 CPD points
    • Tutor support
    Great service
    Highly rated
    ...Unit 1 - Customer Services : An Introduction This Customer Service unit covers the following topics: Elements of Customer Service: Classification of Customer Service Service Quality & Customer Service Effects of Poor Service on a Business Benefits of a Customer-Centred Organization …
    Save 45%
    £12 £22

  • Customer Service: Customer Retention Specialist Training

    Compliance Central
    Empower Your Career | CPD Accreditation | Lifetime Access | FREE PDF Certificates | Free Exam & Assessment
    • 11 students
    • Online
    • 3 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    ...outcome by mastering the Customer Service skills. The Customer Service course is for those who want to be successful. In the Customer Service course, you will learn the essential knowledge needed to become well versed in Customer Service. Our Customer Service course starts with the …
    Save 20%
    £12 £15

  • Customer Service Advanced Diploma

    CPD Courses
    CPD Accredited | Advanced Diploma QLS Level 7 | 200 CPD Points |+2 FREE Courses [50,000+ Students] FREE PDF Certificate
    • 1,426 students
    • Online
    • 620 hours · Self-paced
    • 200 CPD points
    • Tutor support
    Great service
    Highly rated
    ...of each module. Unit 1 - Customer Services : An Introduction This Customer Service Unit covers the following topics: Elements of Customer Service: Classification of Customer Service Service Quality & Customer Service Effects of Poor Service on a Business Plus more Unit …
    Save 20%
    £12 £15

  • Diploma in Customer Service - CPD Course

    Oxford Home Study College
    CPD Accredited | Advanced Diploma QLS Level 5 | 120 CPD Points |+2 FREE Courses [12,000+ Students] FREE PDF Certificate
    • 152 students
    • Online
    • 450 hours · Self-paced
    • 120 CPD points
    • Tutor support
    Great service
    Highly rated
    ...Elements of Customer Service: Classification of Customer Service Service Quality & Customer Service Effects of Poor Service on a Business Benefits of a Customer-Centred Organization Customer Satisfaction Knowing your Customer’s Needs and Requirements Changing Nature of Customer Service …
    Save 25%
    £12 £16

  • Customer Service/ Success Diploma (Level 2 & 3) - CPD Certified

    StudyHub
    Save Money, Learn & Earn > 4 Career-Oriented Courses > Free Gift > PDF Certificate Included > Free Exam
    • Online
    • 10 hours · Self-paced
    • Certificate(s) included
    • 40 CPD points
    • Tutor support
    Great service
    ...Principles of Customer Service Level 2 Certificate in Customer Service (RQF) Level 3 Diploma in Customer Service (RQF) Certificate in Know Your Customer & Customer Due Diligence Level 3 Diploma for Customer Service Skills (RQF) Level 1 Award in Customer Service (RQF) Level 1 Certificate …
    Save 3%
    £29.99 £31

  • Level 1 Certificate in Customer Service

    Britannia School of Leadership and Management LTD
    No Hidden Fees, Specialist Tutor Support, Progression Opportunities, Ofqual Regulated
    • Online
    • 373 hours · Self-paced
    • Regulated qualification
    • Tutor support
    ...This certificate in customer service will give you the basic understanding and skills you will need to work in and support customer service delivery. This Level 1 Customer Service Certificate programme also enables learners to obtain a certified customer service specialist qualification …
    Save 78%
    £87 £400

  • Customer Service Manager Advanced Diploma

    Course Line
    11 Premium course bundle | 11 Free Certificates | Designed by Industry Experts | No Hidden Fees | 24/7 student support
    • Online
    • 21 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...your Customer Service Manager Advanced Diploma profession. Enroll now for a successful Customer Service Manager Advanced Diploma career! This Customer Service Manager Advanced Diploma training offers Free 11 Certificates. Free Assessment Lifetime Access This Customer Service Manager …
    Save 6%
    £100 £107

  • Customer Service - Level 5

    CPD Courses
    Diploma QLS Level 5 | *FREE PDF Certificate* Tutor Support & Exam | 120 CPD Credits | Free PR Course
    • 53 students
    • Online
    • 450 hours · Self-paced
    • 120 CPD points
    • Tutor support
    Great service
    ...Unit 1- Customer Service - Introduction This module covers the following topics: Elements of Customer Service: Classification of Customer Service Service Quality & Customer Service Effects of Poor Service on a Business Plus more Unit 2- Knowledge of customers This module …
    Save 73%
    £12 £45

  • Customer Service : KYC & CDD for CRM & Sales Compliance

    One Education
    QLS Level 5 Endorsed Advanced Diploma | CPD UK Certified | 230 CPD Points | 8-in-1 Bundle | FREE Exam & Expert Support
    • 223 students
    • Online
    • 427 hours · Self-paced
    • 150 CPD points
    • Tutor support
    Great service
    ...The 10 Deadly Sins Of Customer Service! More Money $$$ – Through Customer Retention How Much Is A Customer Worth? $$$ Do You Understand Your Customer? Dealing With Difficult Customers “LEAP” Into Customer Service! Exceptional Phone Service WHY Customers Buy From YOU! $$$ BONUS LECTURE …
    Save 4%
    £21 £22
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FAQs

Reed Courses advertises a large variety of courses which are delivered by a range of learning providers. The courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a course which provides CPD points/hours or qualifications, there are a number of learning options available.

A qualification can only be delivered by an awarding body which is regulated by a government body. The one you will most commonly see on site is OFQUAL, the government regulating body for England - but there is a different regulating body for each country in the United Kingdom, as well as the Republic of Ireland. Each regulating body maintains a list of the qualifications it regulates.

In addition to free courses, Reed Courses also has plenty of paid for online courses, designed to meet all kinds of learning goals and to suit a range of preferred study methods.

Reed Courses advertises a variety of free online courses. Alternatively you'll be able to enrol on an online course of your choosing, and study entirely online. If you'd prefer an in-person learning experience, you could take a classroom course where you'll be taught in a classroom at a given location. Reed Courses also advertises distance learning courses and in-company courses from a variety of learning providers.
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