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Customer OR Services courses with finance available

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  • Level 5 Customer Service Training

    Expert Tutor
    CPD Accredited | Free PDF Certificate | Instant Course Access | Free MCQ & Unlimited Retake | Lifetime Access
    • Online
    • 1.8 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    ...in this Level 5 Customer Service Training course You can set your own study time in this Level 5 Customer Service Training course Level 5 Customer Service Training Learners like this Level 5 Customer Service Training course a great deal. This Level 5 Customer Service Training course …
    £55

  • Customer Service - Virtual Classroom

    ATA (Asset Training Academy) LTD
    Virtual Course with live elements, private one to one coaching & relevant Accreditation
    • 15 enquiries
    • Online
    • 6 hours · Part-time
    • Certificate(s) included
    • 3 CPD points
    • Tutor support
    ...meant by effective Customer Service Identify how “great” customer service and the highest standards of customer care can be achieved Understand how to identify the needs of customers Understand how to maximise the delivery of exceptional customer service to our customers Understand how …
    £300

  • NCFE Level 3 Certificate in Principles of Customer Service

    Oakwood Home Learning
    • 82 enquiries
    • Online
    • 12 months · Self-paced
    • Regulated qualification
    • Exam(s) included
    • Tutor support
    ...the customer service environment Understand the concepts and practices underpinning customer service delivery Understand the relationship between customer service and a brand Understand the structure of customer service Understand the implications of legislation on customer service …
    £449

  • Customer Service Diploma Level 3

    NCC Home Learning
    Enquire Now for £50 off | Expert tutors, Course and Certificate all inclusive - Study at home via Online or Paper study
    • Online
    • 200 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...1: Understanding customer service Module 2: Knowing the customer service rules Module 3: Making customer service personal Module 4: Improving the customer relationship Module 5: Monitoring and solving customer service problemsModule 6: Processing customer service complaints Module …
    £368

  • NCFE Level 3 Certificate in Principles of Customer Service

    Online Learning College
    • 115 enquiries
    • Online
    • 12 months · Self-paced
    • Regulated qualification
    • Tutor support
    Great service
    ...units: Unit 1: Understand the customer service environment (50 hours) Understand the concepts and practices underpinning customer service delivery Understand the relationship between customer service and a brand Understand the structure of customer service Understand the implications …
    £499

  • Principles of Customer Service Certificate RQF

    NCC Home Learning
    Enquire Now for £50 off | Expert tutors, Course and Certificate all inclusive - Study at home via Online or Paper study
    • Online
    • 12 months · Self-paced
    • Regulated qualification
    • Exam(s) included
    • Certificate(s) included
    • Tutor support
    Great service
    Popular
    ...modules Unit 1: Understand the customer service environment Unit 2: Principles of Business Unit 3: Resolving customers' problems and complaints Unit 4: Understanding customers and customer retention Unit 5: Understand how to monitor customer service interactions and feedback Unit …
    £389

  • Customer Service & Business Management

    Discover Training
    9-in-1 Cost Effective Bundle | CPD Accredited | 9 FREE PDF Certificates | 110 CPD Points | Lifetime Access
    • Online
    • 12 hours · Self-paced
    • Certificate(s) included
    • 110 CPD points
    • Tutor support
    Great service
    ...to this Customer Service course. 24x7 Tutor Support. Complete this Customer Service Course at your own pace. Customer Service Training This online Customer Service course was crafted by seasoned Customer Service industry experts, blending their extensive Customer Service experience …
    £59

  • Customer Service Quality Analyst Training - CPD Accredited

    Discover Training
    25-in-1 Cost Effective Bundle | 250 CPD Points | CPD Certified | FREE PDF & Hard Copy Certificates | Lifetime Access
    • New course!
    • Online
    • 121 hours · Self-paced
    • Certificate(s) included
    • 250 CPD points
    • Tutor support
    Great service
    ...this Customer Service Quality Analyst Training course today! This Customer Service Quality Analyst Training Bundle Consists of the Following Courses: 01: Customer Service Manager 02: Customer Service for Hospitality 03: Phone-Based Customer Service 04: Retail Customer Service Training …
    £150

  • Customer Service Advanced Diploma

    Course Line
    11 Premium course bundle | 11 Free Certificates | Designed by Industry Experts | No Hidden Fees | 24/7 student support
    • Online
    • 25 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...in the Customer Service field. This Customer Service bundle comes with Course 1: Customer Service Course 2: Customer Care Getting it Right Course 3: Customer Relationship Management Course 4: Customer Service Skills Course 5: Customer Service Training: Managing Customer Service …
    £109

  • Level 3 Customer Service - Training Course

    Cambridge Open Academy
    5-in-1 Bundle | CPD Accredited | Updated 2024 | FREE PDF & Hardcopy Certificate | Lifetime Access | Experts’ Crafted
    • Online
    • 2 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    ...exceptional customer service skills is rising rapidly in the UK, with over 2.9 million people employed in customer service roles. In today's competitive business landscape, effective customer service is crucial to maintaining customer loyalty and driving growth. The Level 3 Customer Service …
    £89

  • Phone-Based Customer Service - CPD Course

    Cambridge Open Academy
    7-in-1 Bundle | CPD Accredited | Interactive Learning Materials | Free PDF Certificate | Tutor Support | Lifetime Access
    • Online
    • 11 hours · Self-paced
    • Certificate(s) included
    • 70 CPD points
    • Tutor support
    Great service
    ...overall customer service practices. This Phone-Based Customer Service - CPD Course bundle Consists of the Following Courses: » Course 1: Phone-Based Customer Service » Course 2: Business Law » Course 3: Marketing » Course 4: Mastering Customer Insights » Course 5: Customer Relationship …
    £65

  • Customer Service Representative Advanced Diploma - CPD Accredited

    StudyHub
    CPD Certified | 25-in-1 Bundle | Basic to Advanced | FREE PDF & Hardcopy Certificate | Exam & Tutor Support Included
    • Online
    • 125 hours · Self-paced
    • Certificate(s) included
    • 250 CPD points
    • Tutor support
    Great service
    ...Management Course 04: Retail Customer Service & Effective Customer Targeting Course 05: Customer Service Fraud Officer Course 06: Know Your Customer (KYC) Course 07: Phone-Based Customer Service Course 08: Service Helpdesk & Technical Support Course Course 09: Call Centre …
    £279

  • Customer Service (CRM, KYC & Phone-Based Customer Service)

    Imperial Academy
    5 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | Lifetime Access
    • Online
    • 45 hours · Self-paced
    • Certificate(s) included
    • 30 CPD points
    • Tutor support
    Great service
    ...skills in customer service environment management. Acquire insights into customer feedback analysis. Enhance proficiency in CRM-based communication methods. Customer Service (CRM, KYC & Phone-Based Customer Service) Bundle This thoughtfully curated Customer Service (CRM, KYC …
    £250

  • Customer Service in Fashion Shops Certification

    Online Courses For Job
    FREE PDF Certificate|CPD Certified Training |Assessment Included|Interest Free Payment Plans|14 day money back guarantee
    • Online
    • 3 hours · Self-paced
    • 3 CPD points
    • Tutor support
    ...channels Important customer service skills Why good customer service improves customer shopping experience How to deal with difficult customer service scenarios Customer service measurement metrics Qualities of good customer service How to improve customer service and experience in …
    £99

  • Level 1 Certificate in Customer Service

    Britannia School of Leadership and Management LTD
    No Hidden Fees, Specialist Tutor Support, Progression Opportunities, Ofqual Regulated
    • Online
    • 373 hours · Self-paced
    • Regulated qualification
    • Tutor support
    ...This certificate in customer service will give you the basic understanding and skills you will need to work in and support customer service delivery. This Level 1 Customer Service Certificate programme also enables learners to obtain a certified customer service specialist qualification …
    Save 78%
    £87 £400

  • Certificate in Customer Service - Representative at QLS Level 3

    Compliance Central
    QLS Endorsed & CPD Certified | FREE Hardcopy QLS Certificate | Tutor Support | Lifetime Access | Free Assessment
    • Online
    • 2 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...★★Certificate in Customer Service - Representative at QLS Level 3★★ Who is this course for: Customer Service Representative Client Support Specialist Customer Success Manager Front Desk Coordinator Guest Services Associate Call Center Agent ★★Certificate in Customer Service - Representative …
    £100

  • Customer Service Advisor Level 5 - QLS Endorsed

    One Education
    QLS Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 3 CPD Courses | Lifetime Access | 24/7 Tutor Support
    • Online
    • 30 hours · Self-paced
    • Certificate(s) included
    • 30 CPD points
    • Tutor support
    Great service
    ...new opportunities in customer service and sales. Sign up today and take the first step towards becoming a customer service expert. Curriculum for Diploma in Customer Service Advisor at QLS Level 5 Module 01: Understanding Customer Service Identifying Customer Expectations Providing …
    £189

  • Customer Service Training - Technical Support

    Skill Up
    CPD Accredited | 20-in-1 Premium Bundle | 20 PDF Certificates + 1 Hard-Copy Certificate | Tutor Support
    • Online
    • 103 hours · Self-paced
    • Certificate(s) included
    • 200 CPD points
    • Tutor support
    Great service
    ...career in Customer Service. This Customer Service Training Bundle Consists of the Following Courses: ➽ Course 01: Win Customers Efficiently: Customer Service Diploma ➽ Course 02: Phone-Based Customer Service ➽ Course 03: Customer Relationship Management ➽ Course 04: Customer Service …
    £100

  • Customer Service Representative Advanced Diploma

    Course Line
    11 Premium course bundle | 11 Free Certificates | Designed by Industry Experts | No Hidden Fees | 24/7 student support
    • Online
    • 25 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Customer Service Representative Advanced Diploma Online Training Do you want to start a career in the Customer Service Representative Advanced Diploma sector or learn more about it? This bundle Customer Service Representative Advanced Diploma is designed by industry …
    £107

  • Customer Service Manager Advanced Diploma

    Course Line
    11 Premium course bundle | 11 Free Certificates | Designed by Industry Experts | No Hidden Fees | 24/7 student support
    • Online
    • 21 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...your Customer Service Manager Advanced Diploma profession. Enroll now for a successful Customer Service Manager Advanced Diploma career! This Customer Service Manager Advanced Diploma training offers Free 11 Certificates. Free Assessment Lifetime Access This Customer Service Manager …
    Save 6%
    £100 £107

  • Certificate in Customer Service at QLS Level 3

    Skill Up
    Level 3 QLS Endorsed Diploma | 120 CPD Points | +Gifts: QLS Certificate + PDF Certificate | 24/7 Learner Support
    • Online
    • 2 weeks · Self-paced
    • Certificate(s) included
    • 120 CPD points
    • Tutor support
    Great service
    ...receive after enrolling on The Certificate in Customer Service at QLS Level 3 course From Skill Up Grasp key principles of Customer Service and their application. Develop effective communication skills for superior Customer Service. Handle customer complaints and resolve issues efficiently …
    £107

  • CRM and Phone Based Customer Service - QLS Endorsed

    Imperial Academy
    Level 2, 4 & 5 Endorsed Diploma | QLS Hard Copy Certificate Included | Lifetime Access
    • Online
    • 22 hours · Self-paced
    • Certificate(s) included
    • 180 CPD points
    • Tutor support
    Great service
    ...Diploma in Customer Service Advisor at QLS Level 5 Course 04: Award in Customer Service & Environment at QLS Level 2 Course 05: Award in Know Your Customer at QLS Level 2 This CRM and Phone Based Customer Service Course is ideal for: Aspiring Customer Service Managers CRM System …
    £250

  • Entry Level Certificate for Introduction to Customer Service

    Britannia School of Leadership and Management LTD
    No Hidden Fees, Specialist Tutor Support, Progression Opportunities, Ofqual Regulated
    • Online
    • 130 hours · Self-paced
    • Regulated qualification
    • Tutor support
    ...to Customer Service Unit 2: Legislation, Regulation and Procedures to Follow in Customer Service Unit 3: Working in Customer Service Unit 4: Communicate Effectively with Customers Unit 5: Understand How to Deal with Queries and Requests Unit 6: Record and Communicate Customer Problems …
    £65

  • Customer Service: CRM, KYC, Office Management, Communication & Problem Solving Skills

    Janets
    30 in 1 Career Action Plan Programme | 300 CPD Points | Free PDF & Hard Copy Certificate | 24/7 Support |Lifetime Access
    • Online
    • 270 hours · Self-paced
    • Certificate(s) included
    • 300 CPD points
    • Tutor support
    Great service
    ...completion of Customer Service Programme Get a free student ID card with the Customer Service Programme Lifetime access to the Customer Service Programme materials Get instant access to this Customer Service Programme 24/7 tutor support with the Customer Service Programme Certification …
    £200

  • Level 2 NVQ Certificate in Customer Service

    Britannia School of Leadership and Management LTD
    No Hidden Fees, Specialist Tutor Support, Ofqual Regulated, Progression Opportunities
    • 26 students
    • Online
    • 280 hours · Self-paced
    • Regulated qualification
    • Tutor support
    ...Diploma in Customer Services (RQF) NCFE Level 3 Diploma in Skills for Business Unit Structure Unit 1: Communicate effectively with customers Unit 2: Communicate using customer service language Unit 3: Follow the rules to deliver customer service Unit 4: Deliver customer service using service …
    £240
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FAQs

Reed Courses advertises a large variety of courses which are delivered by a range of learning providers. The courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a course which provides CPD points/hours or qualifications, there are a number of learning options available.

A qualification can only be delivered by an awarding body which is regulated by a government body. The one you will most commonly see on site is OFQUAL, the government regulating body for England - but there is a different regulating body for each country in the United Kingdom, as well as the Republic of Ireland. Each regulating body maintains a list of the qualifications it regulates.

In addition to free courses, Reed Courses also has plenty of paid for online courses, designed to meet all kinds of learning goals and to suit a range of preferred study methods.

Reed Courses advertises a variety of free online courses. Alternatively you'll be able to enrol on an online course of your choosing, and study entirely online. If you'd prefer an in-person learning experience, you could take a classroom course where you'll be taught in a classroom at a given location. Reed Courses also advertises distance learning courses and in-company courses from a variety of learning providers.
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