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Online courses (E-learning training)

It's easy for the hustle and bustle of life to get in the way of our personal development. Our online courses can help you take back control - so you can gain that skill you've always dreamed about, on your terms.

Whether you're looking for a Microsoft Excel course to give you the edge, or you'd like to develop your project management skills with a PRINCE2 project management course, we've got you covered. Online administration courses and HR training courses are also available at the click of a button, meaning you can develop your career prospects at your own pace.

Small budget? Then it's worth checking out our wide range of free online courses too.

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  • Customer Service Diploma Level 2 & 3

    Training Express Ltd
    Free PDF & Hardcopy Certificates | Transcripts Available | Free Retake Exam | Lifetime Access
    • 626 students
    • Online
    • 0.7 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Highly rated
    Popular
    ...Front Desk Receptionists Managing Customer Excellence Customer service management Customer Account Advisor Customer Account Executive Customer Accounts Advisor Customer Consultant Customer Administrator Customer Coordinator Customer Care Customer Support Course Progression After completing …
    Save 14%
    £12 £14

  • Office Management, Business Administration & Retail Customer Service - Level 4 Diploma

    NextGen Learning
    Level 4 QLS Endorsed Diploma + CPD Certified | Complete Business Management | FREE PDF Certificate | Instant Access
    • 660 students
    • Online
    • 6.1 hours · Self-paced
    • Certificate(s) included
    • 120 CPD points
    • Tutor support
    Great service
    Highly rated
    Popular
    Trending
    ...(RQF) Level 2 Award in Customer Service (RQF) Level 2 Diploma in Customer Service (RQF) Level 3 Certificate in Principles of Customer Service Without any formal requirements, you can delightfully enrol in this Office Administration & Retail Customer Service course. Our Office …
    Save 58%
    £12 £29

  • Customer Service, KYC, CDD & Customer Relationship Management (CRM) Diploma

    NextGen Learning
    Level 5 QLS Endorsed Diploma + CPD Certified + 43 Endorsed Topics + Free PDF Certificate + Instant & Lifetime Access
    • 237 students
    • Online
    • 7.4 hours · Self-paced
    • Certificate(s) included
    • 150 CPD points
    Great service
    Highly rated
    Popular
    ...Award in Customer Service (RQF) Level 1 Certificate in Customer Service (RQF) Level 2 Diploma in Customer Service (RQF) Level 2 Certificate in Principles of Customer Service (VRQ) Level 2 Certificate in Principles of Customer Service Level 2 NVQ Certificate in Customer Service (RQF) …
    Save 7%
    £12 £12.99

  • Diploma in Customer Service Fraud Officer at QLS Level 4

    Janets
    Level 4 QLS Endorsed Training | 120 CPD Points | Free PDF Certificate | 24/7 Tutor Support | Lifetime Access
    • Online
    • 370 hours · Self-paced
    • Certificate(s) included
    • 120 CPD points
    • Tutor support
    Great service
    ...course will prepare you for a rewarding career as a Customer Service Fraud Officer. Here is the curriculum breakdown of the Diploma in Customer Service Fraud Officer at QLS Level 4 Course below: Module 01: Fraud & Fraud Officer Module 02: Risk Management Module 03: Types of Fraud …
    Save 20%
    £12 £15

  • Customer Service Fraud Officer Training

    IOMH
    Get a Free: (Office Skills for Customer Service) Course! Updated Materials | CPD Certified | Lifetime Access
    • Online
    • 16 hours · Self-paced
    • 20 CPD points
    • Tutor support
    Great service
    ...- Level 1 Award in Customer Service (RQF) Level 1 Certificate in Customer Service (RQF) Level 2 Award in Customer Service (RQF) Level 2 Certificate in Customer Service (RQF) Level 2 Certificate in Principles of Customer Service Level 2 Diploma in Customer Service (RQF) Level 2 NVQ …
    £14

  • Customer Service Fraud Officer

    One Education
    Accredited by CPD QS | Interactive Lessons | Tutor Support included | Special Price
    • Online
    • 4 hours · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    ...your career in Customer Service Fraud Officer, or want to boost your knowledge in Customer Service Fraud Officer? Then our Customer Service Fraud Officer course will enhance you with solid understanding to be a confident participant in Customer Service Fraud Officer professional career …
    £12

  • Customer Service Diploma (Level 2 & 3) Plus Sales and Marketing Skills - CPD Certified

    NextGen Learning
    CPD Accredited Diploma + 5 FREE Premium Courses + Free PDF Certificate + Get Instant & Lifetime Access
    • 118 students
    • Online
    • 2.4 hours · Self-paced
    • Certificate(s) included
    • 60 CPD points
    • Tutor support
    Great service
    Highly rated
    Popular
    Trending
    ...in Know Your Customer & Customer Due Diligence Level 3 Diploma for Customer Service Skills (RQF) Level 1 Award in Customer Service (RQF) Level 1 Certificate in Customer Service (RQF) Level 2 Award in Customer Service (RQF) Level 2 Diploma in Customer Service (RQF) Level 2 NVQ Certificate …
    Save 20%
    £12 £15

  • Customer Service Diploma (Level 2 & 3) with Communication Skills & Conflict Management

    Training Edge
    4 in 1 Bundle | Free 4 PDF Certificate Included | Instant Access | 14 Day Money Back Guarantee | 100% Pass Rate
    • 14 students
    • Online
    • 8.4 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Popular
    ...3) Module 1: An Overview of Customer Service Module 2: Strategies for Understanding Your Customers Module 3: The Customer-Focused Organisation Module 4: Creating Customer Service Strategy Module 5: Training & Development for Effective Customer Service Module 6: Building Strong Relationship …
    £12

  • Travel Agent, Customer Service, CRM with Travel and Tourism Level 5 - CPD Certified

    School of Health Care
    Updated 2024 |**SPRING SALE**| 6 Free Course + 7 PDF Certificate | Retake Exam | Lifetime Access | Expert Support
    • 101 students
    • Online
    • 56 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Popular
    Trending
    ...course: This Travel Agent, Customer Service with Travel and Tourism Course includes a FREE PDF Certificate. Lifetime access to this Travel Agent, Customer Service with Travel and Tourism Course Instant access to this Travel Agent, Customer Service with Travel and Tourism Course 24/7 Support …
    £12

  • Customer Service Excellence - Level 5

    Learndrive
    Free Ebook | Customer Care | Telephone Etiquette | Receptionist | Know Your Client (KYC) | Email Writing
    • Online
    • 9.9 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...Serving customers using social media platforms Customer Service: Customer Service Policies Customer Service: Building Rapport in Customer Service Customer Service: Customer Service Roles Customer Service: Adopting Language Techniques in Customer Service Customer Service: Ethical Customer …
    Save 33%
    £12 £18

  • Phone Based Customer Service Level 2 & 3 - CPD Certified

    Skill Arts
    Mastering Effective Telephone Communication Skills for 2024! > Instant Access > Lifetime Validity > Free Certificate
    • 29 students
    • Online
    • 2 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Highly rated
    ...Customer Service: Module 01 MCQ Customer Service: Module 02 MCQ Customer Service: Module 03 MCQ Customer Service: Module 04 MCQ Customer Service: Module 06 MCQ Customer Service: Module 07 MCQ Customer Service: Module 08 MCQ Customer Service: Introduction & Aspects of Telephone …
    Save 7%
    £12 £13

  • Call Centre & Customer Service Training

    Online Training Academy
    CPD Accredited ! Free Certification | FREE Retake Exam | Lifetime Access | No Hidden Fees.
    • Online
    • 0.7 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Popular
    ...this Call Centre & Customer Service course. After finishing this Call Centre & Customer Service course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Call Centre & Customer Service are: Customer Service Representative Call …
    £12

  • Customer Service: KYC & CRM Techniques

    Nano Training
    Get Your Free Certificate || Gain Competencies in CRM, KYC and AML || Your Pathway to effective Customer Service
    • Online
    • 1.5 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...comprehensive course, " Customer Service: KYC & CRM Techniques ," is designed to empower professionals with the expertise to excel in customer service, integrating KYC and CRM seamlessly. Enrol now to stay ahead in this evolving landscape and enhance your customer service skills. Unlock …
    £12.99

  • Level 3 Diploma in Customer Services

    Britannia School of Leadership and Management LTD
    Specialist Tutor Support, No Hidden Fees, Great Reviews, Progression Opportunities
    • Online
    • 550 hours · Self-paced
    • Regulated qualification
    • Tutor support
    ...Build and Maintain Effective Customer Relations Unit 7: Resolve Customers' Problems Unit 8: Champion Customer Service Unit 9: Organise and Deliver Customer Service Unit 10: Understand the Customer Service Environment Unit 11: Understand Customers and Customer Retention Unit 12: Monitor …
    £360

  • CCISO | Certified Chief Information Security Officer - Official EC-Council Training

    Learning People
    97% employment success with Career Services, flexible finance options, 1:1 tuition, ongoing guidance from StudentCare™.
    • 57 enquiries
    • Online
    • Self-paced
    • Professional certification
    • Exam(s) included
    Great service
    ...for Award-winning student support Career Services – exclusive to students Ongoing progress reports Exam booking support 91% pass rate All UK students receive a TOTUM student discount card Career Services During your studies, the Career Services team will equip you with the knowledge …
    Enquire for pricing

  • Customer Service, KYC, CDD & CRM Training - CPD Certified

    Academy for Health & Fitness
    Level 4 QLS Endorsed & CPD Certified| 6 in 1 Exclusive Bundle! | 170 CPD Points | Free PDF Certificate | Lifetime Access
    • Online
    • 25 hours · Self-paced
    • Certificate(s) included
    • 170 CPD points
    • Tutor support
    Great service
    ...Course 01: Customer Services Co-ordinator Training Introduction to Customer Service What's Different about Good Customer Service? Customer Relationship Management Customer Service Communication Strategies Data Analysis in CRM Deepening Customer Relationship Handling Customer Complaints …
    Save 8%
    £31.99 £35

  • Level 1 Award in Customer Services

    UK Professional Development Academy LTD
    Level 1 Award in Customer Services CPD | 24/7 Tutor Support | Quiz Based Exam Included | 30 CPD Credits
    • 22 students
    • Online
    • 4 weeks · Self-paced
    • 30 CPD points
    • Tutor support
    Great service
    Customer Service Diploma, Level 1 Award in Customer Service, 24/7 Tutor Support, Quiz-Based Exam Included, 30 CPD Credits. Customer service is the demonstration of offering help to both planned and existing customers. Customer service experts normally answer customers' inquiries …
    £12

  • Customer Service (Customer Service)

    Knowledgera
    Updated 2024*/All in One*/Free Certificate*/Lifetime Access*/24/7 support*/ 100% Pass Rate*/14 Days Money-Back Guarantee
    • Online
    • 0.9 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...You don't need any Requirements for this Customer Service (Customer Service) course. Customer Service (Customer Service) Customer Service Customer Service (Customer Service) The Customer Service (Customer Service) Training Course is made to provide you with the abilities and information …
    £12

  • Customer Service - Customer Service Advanced Diploma Level 7 & Know Your Customer (KYC)

    Knowledgera
    Updated 2024*/All in One*/Free Certificate*/Lifetime Access*/24/7 support*/ 100% Pass Rate*/14 Days Money-Back Guarantee
    • 31 students
    • Online
    • 1.7 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...(Customer Service) Customer Service You don't need any Requirements for this Customer Service (Customer Service) course. Customer Service (Customer Service) Customer Service Customer Service (Customer Service) Customer Service The Customer Service (Customer Service) Training Course …
    Save 7%
    £12 £13

  • Customer Service (Customer Service)

    Skills Boost
    CPD Accredited | 3 Premium Courses Bundle | Free 3 PDF Certificate| Tutor Support | 100% Pass Rate| Money Back Guarantee
    • Online
    • 6.5 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...seekers. Customer Service (Customer Service) Anyone who is interested in Customer Service (Customer Service) is welcome to enrol in this Customer Service (Customer Service) course. Customer Service (Customer Service) You can utilise our Customer Service (Customer Service) course …
    £12

  • Customer Service, Travel Agent & Hospitality Management Level 5

    Wise Campus
    Latest Updated 2024 | Additional Gift 2 Courses | Video based Course + MCQ Exam | Lifetime Access | 24/7 Live Support
    • Online
    • 1 hour · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...Service: Customer Service Course includes a FREE PDF Certificate. Lifetime access to this Customer Service: Customer Service Course Instant access to this Customer Service: Customer Service Course Get FREE Tutor Support to this Customer Service: Customer Service Course Customer Service: …
    £12

  • Customer Service : Customer Service Training

    Course Care
    Learn everything you need < Free Verified e-Certificate < Tutor Support < Lifetime Access < Instant Access < UK Cheapest
    • Online
    • 1.8 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    ...potential with Customer Service : Customer Service Training! Why Prefer Us for Customer Service : Customer Service Training? This Customer Service : Customer Service Training Course includes a FREE PDF Certificate. Lifetime access to this Customer Service : Customer Service Training Course …
    £12

  • Customer Service (Customer Service)

    Training Edge
    CPD Accredited | Free PDF Certificate | Instant Access | No Hidden Fees | 100% Money Back Guarantee | 24/7 Tutor Support
    • Online
    • 1.8 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...achievement. Customer Service (Customer Service) This course is for anyone interested in Customer Service (Customer Service) Customer Service (Customer Service) There is no prerequisite to enrolling in this Customer Service (Customer Service) course. Customer Service (Customer Service) …
    £12

  • Customer Service: Customer Service

    Study Hunt
    CPD Certified | Free PDF Certificate | New & Update | Step- by-step Guide | Expert Tutor Support | Lifetime Access
    • Online
    • 1.8 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    ...achievement in Customer Service: Customer Service with a stunning PDF Certificate. Enjoy the flexibility of self-paced learning in this Customer Service: Customer Service Course. Why do people enrol in the Customer Service: Customer Service? Customer Service: Customer Service Course Accredited …
    £12

  • Customer Service Manager with Telephone Etiquette & KYC Diploma

    Empower UK Employment Training
    Level 3 Diploma | 100% Pass Rate | Assignment Included in Course Price | Free Certificate | Lifetime Course Access
    • Online
    • 3.2 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...open to all. Customer Service Manager Customer Service Assistant Customer Service Advisor Customer service Agent Customer Service Representative Customer Service Bundle: Course 01 Customer Service Bundle: Course 02 Customer Service Course Assignment Customer Service Bundle: Course …
    Save 13%
    £13 £14.99
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FAQs

Reed Courses advertises a large variety of courses which are delivered by a range of learning providers. The courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a course which provides CPD points/hours or qualifications, there are a number of learning options available.

A qualification can only be delivered by an awarding body which is regulated by a government body. The one you will most commonly see on site is OFQUAL, the government regulating body for England - but there is a different regulating body for each country in the United Kingdom, as well as the Republic of Ireland. Each regulating body maintains a list of the qualifications it regulates.

In addition to free courses, Reed Courses also has plenty of paid for online courses, designed to meet all kinds of learning goals and to suit a range of preferred study methods.

Reed Courses advertises a variety of free online courses. Alternatively you'll be able to enrol on an online course of your choosing, and study entirely online. If you'd prefer an in-person learning experience, you could take a classroom course where you'll be taught in a classroom at a given location. Reed Courses also advertises distance learning courses and in-company courses from a variety of learning providers.
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