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Online courses (E-learning training)

It's easy for the hustle and bustle of life to get in the way of our personal development. Our online courses can help you take back control - so you can gain that skill you've always dreamed about, on your terms.

Whether you're looking for a Microsoft Excel course to give you the edge, or you'd like to develop your project management skills with a PRINCE2 project management course, we've got you covered. Online administration courses and HR training courses are also available at the click of a button, meaning you can develop your career prospects at your own pace.

Small budget? Then it's worth checking out our wide range of free online courses too.

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  • Customer Service Diploma Level 2 & 3

    Training Express Ltd
    Free PDF & Hardcopy Certificates | Transcripts Available | Free Retake Exam | Lifetime Access
    • 678 students
    • Online
    • 0.7 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Highly rated
    Popular
    Trending
    ...Front Desk Receptionists Managing Customer Excellence Customer service management Customer Account Advisor Customer Account Executive Customer Accounts Advisor Customer Consultant Customer Administrator Customer Coordinator Customer Care Customer Support Course Progression After completing …
    Save 14%
    £12 £14

  • Customer Service, KYC, CDD & Customer Relationship Management (CRM) Diploma

    NextGen Learning
    Level 5 QLS Endorsed Diploma + CPD Certified + 43 Endorsed Topics + Free PDF Certificate + Instant & Lifetime Access
    • 263 students
    • Online
    • 7.4 hours · Self-paced
    • Certificate(s) included
    • 150 CPD points
    Great service
    Highly rated
    Popular
    ...Award in Customer Service (RQF) Level 1 Certificate in Customer Service (RQF) Level 2 Diploma in Customer Service (RQF) Level 2 Certificate in Principles of Customer Service (VRQ) Level 2 Certificate in Principles of Customer Service Level 2 NVQ Certificate in Customer Service (RQF) …
    Save 7%
    £12 £12.99

  • Office Management, Business Administration & Retail Customer Service - Level 4 Diploma

    NextGen Learning
    Level 4 QLS Endorsed Diploma + CPD Certified | Complete Business Management | FREE PDF Certificate | Instant Access
    • 689 students
    • Online
    • 6.1 hours · Self-paced
    • Certificate(s) included
    • 120 CPD points
    • Tutor support
    Great service
    Highly rated
    Popular
    ...(RQF) Level 2 Award in Customer Service (RQF) Level 2 Diploma in Customer Service (RQF) Level 3 Certificate in Principles of Customer Service Without any formal requirements, you can delightfully enrol in this Office Administration & Retail Customer Service course. Our Office …
    Save 58%
    £12 £29

  • Complaints Handling for Customer Care ( Customer Service )

    Compliance Central
    Empower Your Career | CPD Certified Course | FREE PDF Certificate | Instant Lifetime Access
    • 17 students
    • Online
    • 1.7 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    ...no specific prerequisites for this Customer Care & Customer Service course. A willingness to learn and a desire to improve customer care & customer service skills are essential. Customer Care & Customer Service Customer Service Manager: £35,000 - £60,000 Complaints …
    £12

  • Customer Service Diploma (Level 2 & 3) Plus Sales and Marketing Skills - CPD Certified

    NextGen Learning
    CPD Accredited Diploma + 5 FREE Premium Courses + Free PDF Certificate + Get Instant & Lifetime Access
    • 131 students
    • Online
    • 2.4 hours · Self-paced
    • Certificate(s) included
    • 60 CPD points
    • Tutor support
    Great service
    Highly rated
    Popular
    ...in Know Your Customer & Customer Due Diligence Level 3 Diploma for Customer Service Skills (RQF) Level 1 Award in Customer Service (RQF) Level 1 Certificate in Customer Service (RQF) Level 2 Award in Customer Service (RQF) Level 2 Diploma in Customer Service (RQF) Level 2 NVQ Certificate …
    Save 20%
    £12 £15

  • Customer Service Diploma (Level 2 & 3) with Communication Skills & Conflict Management

    Training Edge
    4 in 1 Bundle | Free 4 PDF Certificate Included | Instant Access | 14 Day Money Back Guarantee | 100% Pass Rate
    • 31 students
    • Online
    • 8.4 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Popular
    ...3) Module 1: An Overview of Customer Service Module 2: Strategies for Understanding Your Customers Module 3: The Customer-Focused Organisation Module 4: Creating Customer Service Strategy Module 5: Training & Development for Effective Customer Service Module 6: Building Strong Relationship …
    £12

  • Phone Based Customer Service Level 2 & 3 - CPD Certified

    Skill Arts
    Mastering Effective Telephone Communication Skills for 2024! > Instant Access > Lifetime Validity > Free Certificate
    • 36 students
    • Online
    • 2 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Highly rated
    ...Your Free Certificate Customer Service: Module 01 MCQ Customer Service: Module 02 MCQ Customer Service: Module 03 MCQ Customer Service: Module 04 MCQ Customer Service: Module 06 MCQ Customer Service: Module 07 MCQ Customer Service: Module 08 MCQ Customer Service: Introduction & …
    Save 7%
    £12 £13

  • Level 2 & 3 Diploma Customer Service

    Training Edge
    CPD Accredited | Free PDF Certificate | Instant Access | No Hidden Fees | 100% Money Back Guarantee | 24/7 Tutor Support
    • Online
    • 1.8 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...Level 2 & 3 Diploma Customer Service Level 2 & 3 Diploma Customer Service There is no prerequisite to enrolling in this Level 2 & 3 Diploma Customer Service course. Level 2 & 3 Diploma Customer Service Level 2 & 3 Diploma Customer Service Course offers a unique …
    £12

  • Customer Service (Customer Service)

    Knowledgera
    Updated 2024*/All in One*/Free Certificate*/Lifetime Access*/24/7 support*/ 100% Pass Rate*/14 Days Money-Back Guarantee
    • Online
    • 0.9 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...You don't need any Requirements for this Customer Service (Customer Service) course. Customer Service (Customer Service) Customer Service Customer Service (Customer Service) The Customer Service (Customer Service) Training Course is made to provide you with the abilities and information …
    £12

  • Customer Service - Customer Service Advanced Diploma Level 7 & Know Your Customer (KYC)

    Knowledgera
    Updated 2024*/All in One*/Free Certificate*/Lifetime Access*/24/7 support*/ 100% Pass Rate*/14 Days Money-Back Guarantee
    • 33 students
    • Online
    • 1.7 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...(Customer Service) Customer Service You don't need any Requirements for this Customer Service (Customer Service) course. Customer Service (Customer Service) Customer Service Customer Service (Customer Service) Customer Service The Customer Service (Customer Service) Training Course …
    Save 7%
    £12 £13
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FAQs

Reed Courses advertises a large variety of courses which are delivered by a range of learning providers. The courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a course which provides CPD points/hours or qualifications, there are a number of learning options available.

A qualification can only be delivered by an awarding body which is regulated by a government body. The one you will most commonly see on site is OFQUAL, the government regulating body for England - but there is a different regulating body for each country in the United Kingdom, as well as the Republic of Ireland. Each regulating body maintains a list of the qualifications it regulates.

In addition to free courses, Reed Courses also has plenty of paid for online courses, designed to meet all kinds of learning goals and to suit a range of preferred study methods.

Reed Courses advertises a variety of free online courses. Alternatively you'll be able to enrol on an online course of your choosing, and study entirely online. If you'd prefer an in-person learning experience, you could take a classroom course where you'll be taught in a classroom at a given location. Reed Courses also advertises distance learning courses and in-company courses from a variety of learning providers.
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