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Intermediate Personal development Cpd courses in Fife offering tutor support

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  • Leadership & Management, Time Management with Personal Development - CPD Accredited

    Training Express Ltd
    17 Courses Bundle | CPD Accredited | Free PDF & Hard Copy Certificate included | Free Retake Exam | Lifetime Access
    • Online
    • 70 hours · Self-paced
    • Certificate(s) included
    • 170 CPD points
    • Tutor support
    Great service
    ✩ Trusted by Over 10K Business Partners & 1 Million Students Around the World! ✩ Imagine a future where you’re leading teams, making important decisions, and guiding organizations to success. Leadership and management skills are in high demand, with a 10% growth expected in …
    £100
  • Personal Development Six Pack

    ZandaX
    SIX COURSES: Assertiveness, Time Management, Stress, Anger, Communication & Relationships + workbooks & certificates
    • Online
    • 108 hours · Self-paced
    • 108 CPD points
    • Tutor support
    Great service
    Take your personal development skills to the highest level with our 6-course ULTIMATE Pack. Assertiveness, Communication, Relationships, Time Management, Stress & Anger are our six top-sellers for personal development courses . Grow your skills in the shortest time. PROFES …
    £24.99
  • CV Writing Skills - Online Course - CPD Accredited

    Mandatory Training Group
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • 11 students
    • Online
    • 2 hours · Self-paced
    • 2 CPD points
    • Tutor support
    Great service
    CV Writing Skills - Online Course - CPD Accredited. Welcome to The Mandatory Training Group's online CV Writing Skills training course for all sectors. A curriculum vitae (CV) is a marketing document that gives a summary of a job seekers career history, academic qualificat …
    £19.99
  • 10 Soft Skills You Need Training - Online Course - CPD Accredited

    LearnPac Systems
    CPDUK Accredited | Instant Course Access | Includes Assessment & Certificate | Instant Certificate Download
    • Online
    • 4 hours · Self-paced
    • 4 CPD points
    • Tutor support
    Great service
    10 Soft Skills You Need Training - Online Course - CPD Accredited Welcome to our online 10 Soft Skills You Need training course. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK). The meaning of soft skill …
    £19.99
  • Certificate in Developing a Lunch & Learn - Online CPD Accredited Training & Certification

    LearnPac Systems
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • Online
    • 6 hours · Self-paced
    • 6 CPD points
    • Tutor support
    Great service
    Certificate in Developing a Lunch and Learn - Online Training Course & Certification – CPD Accredited Creating a lunch and learn session is a low cost training option. It is a great way to introduce a topic or give a small demonstration on a new product or service. Part …
    £19.99
  • Measuring Results From Training – Online Course – CPD Accredited

    LearnPac Systems
    CPDUK Accredited | Instant Course Access | Includes Assessment & Certificate | Instant Certificate Download
    • Online
    • 4 hours · Self-paced
    • 4 CPD points
    • Tutor support
    Great service
    Measuring Results From Training – Online Course – CPD Accredited Welcome to our online Measuring Results From Training course. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK). Although we all know that t …
    £19.99
  • Presentation Skills Training – Online Training Course – CPD Accredited

    LearnPac Systems
    CPDUK Accredited | Instant Course Access | Includes Assessment & Certificate | Instant Certificate Download
    • Online
    • 4 hours · Self-paced
    • 4 CPD points
    • Tutor support
    Great service
    Presentation Skills Training – Online Training Course – CPD Accredited Welcome to our online Presentation Skills training course. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK). Many studies have found …
    £19.99
  • Complete Career Development Guide UK - 2024

    Training Express Ltd
    9 Courses Bundle | CPD Accredited | Free PDF & Hard Copy Certificate included | Free Retake Exam | Lifetime Access
    • Online
    • 30 hours · Self-paced
    • Certificate(s) included
    • 90 CPD points
    • Tutor support
    Great service
    ✩ Trusted by Over 10K Business Partners & 1 Million Students Around the World! ✩ Are you ready to take your career to the next level and reach your full potential? In today’s fast-changing job market, knowing how to develop your career is more important than ever. Did you kn …
    £50
  • Team Building for Managers - Online Course - CPD Accredited

    LearnPac Systems
    CPDUK Accredited | Instant Course Access | Includes Assessment & Certificate | Instant Certificate Download
    • Online
    • 4 hours · Self-paced
    • 4 CPD points
    • Tutor support
    Great service
    Team Building for Managers - Online Course - CPD Accredited. Welcome to our online Team Building for Managers training course. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK). Teamwork is a part of every …
    £19.99
  • Attention Management Training - Online Course - CPD Accredited

    LearnPac Systems
    CPDUK Accredited | Instant Course Access | Includes Assessment & Certificate | Instant Certificate Download
    • Online
    • 4 hours · Self-paced
    • 4 CPD points
    • Tutor support
    Great service
    Attention Management Training - Online Course - CPD Accredited. Welcome to our online Attention Management training course. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK). A distracted employee is a les …
    £19.99
  • Body Language Basics Training - Online Course - CPD Accredited

    LearnPac Systems
    CPDUK Accredited | Instant Course Access | Includes Assessment & Certificate | Instant Certificate Download
    • Online
    • 4 hours · Self-paced
    • 4 CPD points
    • Tutor support
    Great service
    Body Language Basics Training - Online Course - CPD Accredited Welcome to our online Body Language Basics training course. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK). Can you tell if someone is tell …
    £19.99
  • Emotional Intelligence – Online Course – CPD Accredited

    LearnPac Systems
    CPDUK Accredited | Instant Course Access | Includes Assessment & Certificate | Instant Certificate Download
    • Online
    • 4 hours · Self-paced
    • 4 CPD points
    • Tutor support
    Great service
    Emotional Intelligence – Online Course – CPD Accredited Welcome to our online Emotional Intelligence training course. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK). Emotional intelligence describes the …
    £19.99
  • Facilitation Skills Training – Online Course – CPD Accredited

    LearnPac Systems
    CPDUK Accredited | Instant Course Access | Includes Assessment & Certificate | Instant Certificate Download
    • Online
    • 4 hours · Self-paced
    • 4 CPD points
    • Tutor support
    Great service
    Facilitation Skills Training – Online Course – CPD Accredited Welcome to our online Facilitation Skills training course. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK). Facilitation is often referred to …
    £19.99
  • Soft Skills Triple Pack

    ZandaX
    SUMMER OFFER: THREE COURSES: Assertiveness, Communication Skills & Relationships + workbooks & certificates
    • Online
    • 54 hours · Self-paced
    • 54 CPD points
    • Tutor support
    Great service
    The three pillars of people skills are communication, assertiveness and relationship building. Well, here they all are in one pack, where you can learn how to use proven techniques and simple skills to get on with people better, more easily and more productively. PROFESSIONAL c …
    £16.99
  • Interpersonal Skills Training - Online Course - CPD Accredited

    LearnPac Systems
    CPDUK Accredited | Instant Course Access | Includes Assessment & Certificate | Instant Certificate Download
    • Online
    • 4 hours · Self-paced
    • 4 CPD points
    • Tutor support
    Great service
    Interpersonal Skills Training - Online Course - CPD Accredited. Welcome to our online Interpersonal Skills training course. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK). We have all met that dynamic, …
    £19.99
  • Social Intelligence Training - Online Course - CPD Accredited

    LearnPac Systems
    CPDUK Accredited | Instant Course Access | Includes Assessment & Certificate | Instant Certificate Download
    • Online
    • 4 hours · Self-paced
    • 4 CPD points
    • Tutor support
    Great service
    Social Intelligence Training - Online Course - CPD Accredited. Welcome to our online Social Intelligence training course. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK). Social intelligence is about und …
    £19.99
  • Improving Mindfulness Training – Online Course – CPD Accredited

    LearnPac Systems
    CPDUK Accredited | Instant Course Access | Includes Assessment & Certificate | Instant Certificate Download
    • Online
    • 4 hours · Self-paced
    • 4 CPD points
    • Tutor support
    Great service
    Improving Mindfulness Training – Online Course – CPD Accredited Welcome to our online Improving Mindfulness training course. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK). Improving mindfulness is abou …
    £19.99
  • Improving Self-Awareness Training – Online Course – CPD Accredited

    LearnPac Systems
    CPDUK Accredited | Instant Course Access | Includes Assessment & Certificate | Instant Certificate Download
    • Online
    • 4 hours · Self-paced
    • 4 CPD points
    • Tutor support
    Great service
    Improving Self-Awareness Training – Online Course – CPD Accredited Welcome to our online Improving Self-Awareness training course. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK). Self-awareness is devel …
    £19.99
  • Increasing Your Happiness Training – Online Course – CPDUK Accredited

    LearnPac Systems
    CPDUK Accredited | Instant Course Access | Includes Assessment & Certificate | Instant Certificate Download
    • Online
    • 4 hours · Self-paced
    • 4 CPD points
    • Tutor support
    Great service
    Increasing Your Happiness Training – Online Course – CPDUK Accredited Welcome to our online Increasing Your Happiness training course. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK). Increasing one’s ha …
    £19.99
  • Personal Leadership Development Programme (PLDP) - 20 in 1 Bundle

    NextGen Learning
    20 CPD Certified Courses for 2024 | 20 PDF & A Hardcopy Certificate | Life Time Access | Limited Time Offer
    • Online
    • 56 hours · Self-paced
    • Certificate(s) included
    • 200 CPD points
    • Tutor support
    Great service
    Get ready for an exceptional online learning experience with the Personal Leadership Development Programme (PLDP) bundle! This carefully curated collection of 20 premium courses is designed to cater to a variety of interests and disciplines. Dive into a sea of knowledge and s …
    £109
  • Managing Workplace Anxiety Training – Online Course – CPD Accredited

    LearnPac Systems
    CPDUK Accredited | Instant Course Access | Includes Assessment & Certificate | Instant Certificate Download
    • Online
    • 4 hours · Self-paced
    • 4 CPD points
    • Tutor support
    Great service
    Managing Workplace Anxiety Training – Online Course – CPD Accredited Welcome to our online Managing Workplace Anxiety training course. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK). The workplace is on …
    £19.99
  • Stress Management – Online Training Course – CPD Accredited

    LearnPac Systems
    CPDUK Accredited | Instant Course Access | Includes Assessment & Certificate | Instant Certificate Download
    • Online
    • 4 days · Self-paced
    • 4 CPD points
    • Tutor support
    Great service
    Stress Management – Online Training Course – CPD Accredited Welcome to our online Stress Management training course. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK). Positive and negative stress is a con …
    £19.99
  • Work-Life Balance - Online Training Course – CPD Accredited

    LearnPac Systems
    CPDUK Accredited | Instant Course Access | Includes Assessment & Certificate | Instant Certificate Download
    • Online
    • 4 hours · Self-paced
    • 4 CPD points
    • Tutor support
    Great service
    Work-Life Balance - Online Training Course - CPD Accredited Welcome to our online Work-Life Balance training course. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK). Having a balance between work and hom …
    £19.99
  • Certificate in Coaching & Mentoring – E-Learning Course & CPD Accredited Certification

    LearnPac Systems
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • 25 students
    • Online
    • 6 hours · Self-paced
    • 6 CPD points
    • Tutor support
    Great service
    Certificate in Coaching And Mentoring - Online Training Course & Certification – CPD Accredited - Short E-Learning Course You are in your office looking over your performance report and it happened again. Your low performing employee failed to meet quota this month even a …
    £19.99
  • Certificate in Developing New Managers - Online CPD Accredited Training & Certification

    LearnPac Systems
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • Online
    • 6 hours · Self-paced
    • 6 CPD points
    • Tutor support
    Great service
    Certificate in Developing New Managers - Online Training Course & Certification – CPD Accredited - Support New Managers to Become Great Managers + Leaders Management must be effective for the success of any business. Unfortunately, it is all too easy to overlook the …
    £19.99
  • Stress Management at Work

    Cambridge Open Academy
    5-in-1 Bundle | CPD Accredited | Interactive Learning Materials | Free PDF Certificate | Tutor Support | Lifetime Access
    • Online
    • 4 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Do you feel overwhelmed by deadlines, pressure, and constant demands at work? You're not alone. Studies show that workplace stress affects 80% of employees, leading to burnout, anxiety, and even physical illness. But fear not, brave worker! Stress Management at Work is your perso …
    £35
  • Employee Motivation - Online Course - CPD Accredited

    LearnPac Systems
    CPDUK Accredited | Instant Course Access | Includes Assessment & Certificate | Instant Certificate Download
    • Online
    • 4 hours · Self-paced
    • 4 CPD points
    • Tutor support
    Great service
    Employee Motivation - Online Course - CPD Accredited. Welcome to our online Employee Motivation training course. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK). When you think of staff motivation, many …
    £19.99
  • Human Resource Management – Online Course – CPD Accredited

    LearnPac Systems
    CPDUK Accredited | Instant Course Access | Includes Assessment & Certificate | Instant Certificate Download
    • Online
    • 4 hours · Self-paced
    • 4 CPD points
    • Tutor support
    Great service
    Human Resource Management – Online Course – CPD Accredited Welcome to our online Human Resource Management training course. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK). In recent years, tasks that we …
    £19.99
  • Workplace Harassment Training – Online Course – CPD Accredited

    LearnPac Systems
    CPDUK Accredited | Instant Course Access | Includes Assessment & Certificate | Instant Certificate Download
    • Online
    • 4 hours · Self-paced
    • 4 CPD points
    • Tutor support
    Great service
    Workplace Harassment Training – Online Course – CPD Accredited Welcome to our online Workplace Harassment training course. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK). Workplace harassment can be bas …
    £19.99
  • Social Media in the Workplace - Online Course - CPD Accredited

    LearnPac Systems
    CPDUK Accredited | Instant Course Access | Includes Assessment & Certificate | Instant Certificate Download
    • Online
    • 4 hours · Self-paced
    • 4 CPD points
    • Tutor support
    Great service
    Social Media in the Workplace - Online Course - CPD Accredited. Welcome to our online Social Media in the Workplace training course. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK). We are being flooded …
    £19.99
  • Appreciative Inquiry Training - Online Course - CPD Accredited

    LearnPac Systems
    CPDUK Accredited | Instant Course Access | Includes Assessment & Certificate | Instant Certificate Download
    • 35 students
    • Online
    • 4 hours · Self-paced
    • 4 CPD points
    • Tutor support
    Great service
    Appreciative Inquiry Training - Online Course - CPD Accredited. Welcome to our online appreciative inquiry training course. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK). Organisations can be though …
    £19.99
  • Professional Development Diploma

    Pitman Training Glasgow & Edinburgh
    • Classroom - Edinburgh
    • 100 hours · Part-time or full-time
    • 100 CPD points
    • Tutor support
    This is an exciting diploma that could open up a world of opportunity for your career. It’s our most flexible diploma being fully customisable. It puts the control in your hands, and allows you to tailor our CPD accredited, professional training, to match your exact requirement …
    £1,500
  • Executive PA Seminar

    Pitman Training Glasgow & Edinburgh
    • 94 enquiries
    • Classroom - Edinburgh
    • 2 days · Full-time
    • 12 CPD points
    • Tutor support
    Introduction The Role of the Executive PA is constantly evolving and even though many Managers and their colleagues see PA’s and Executive Assistants as an essential functional part of their organisation, they don’t always realise, or acknowledge, what they do and the critical …
    Enquire for pricing
  • Supervisory Skills Seminar

    Pitman Training Glasgow & Edinburgh
    • 45 enquiries
    • Classroom - Edinburgh
    • 2 days · Full-time
    • 12 CPD points
    • Tutor support
    SUPERVISORY SKILLS COURSE (2 Days) Get better results from your team • Would enhanced supervisory skills be of benefit to you or any of your employees? • Are you a supervisor or team leader who would like to get better results from your team? • Are you interested in working wit …
    Enquire for pricing
  • Senior Management Skills

    Practical Training for Professionals
    • 13 enquiries
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    • Tutor support
    This Senior Management Skills course is designed to support delegates who wish to accelerate their own development within Management. It is designed to provide managers who are committed to progression with an understanding of how to develop their career to the next level. The …
    £576
  • Stress Busters - Half Day (pm)

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Part-time
    • 3 CPD points
    • Tutor support
    This course will give delegates a range of skills to manage their own stress levels, before during and after potentially highly stressful situations. Rather than a “talking shop”, this course is designed to give delegates the chance to practice a variety of stress management te …
    £220
  • Stress Management for Professionals

    Practical Training for Professionals
    • 21 enquiries
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    • Tutor support
    According to a recent survey by Panorama research, over half of small and medium sized businesses claim stress is an issue in their workplace. A recent CIPD Absent Management survey revealed stress is the most common cause of long-term absence from work in the UK. And the H …
    £576
  • Successful Presentations

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    • Tutor support
    Building confidence to design and delivery a successful presentation is the emphasis behind this course. This requires an understanding of the art of good presenting and an understanding of the audience and its requirements. This course is suitable for any person required to …
    £576
  • Introduction to Facilitation Skills

    Practical Training for Professionals
    • 21 enquiries
    • Classroom - Edinburgh
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    Introduction to Facilitation Skills - Overview Inevitably, in any organisation occasions arise where the method by which consensus can be achieved is not always obvious. Also, there will be occasions when it is critical to gain the buy-in of key people to a plan of action. Fa …
    £576
  • Introduction to NLP for Professionals

    Practical Training for Professionals
    • 11 enquiries
    • Classroom - Edinburgh
    • Full-time
    • 6 CPD points
    • Tutor support
    Introduction to NLP - Overview This NLP training course is designed to introduce delegates to the excellence principles and techniques of Neuro Linguistic Programming (NLP), and how they can be applied in a business context. This Introduction to NLP course is available thro …
    £576
  • Customer Care Excellence

    Practical Training for Professionals
    • Classroom - Edinburgh
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This practical and interactive customer care course provides an overview of the personal and professional skills for staff that are often the first point of contact for customers. Throughout the course delegates will have the opportunity to discuss customer handling skills, ena …
    £516
  • Customer Excellence for Finance Staff

    Practical Training for Professionals
    • Classroom - Edinburgh
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This course will enable participants to understand who their customers are and what they require us to do in order to improve and deliver customer excellence. This Customer Excellence for Finance Staff course is available throughout the UK. CPD Value 5.5 Hours Course Loca …
    £516
  • Motivation Skills Masterclass

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    • Tutor support
    Motivation is key to any successful people management role; firstly understanding what makes individuals tick, and, secondly, how we can successfully motivate people in our teams. This course is designed to help managers develop their motivational techniques, by understanding …
    £576
  • Networking For Success

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    • Tutor support
    How many times have you heard yourself or others say: ‘It’s not what you know but who you know’? Well, how will anyone know what you know if they don’t have the opportunity of meeting with you? Successful professionals understand that networking is vital in order to build relat …
    £576
  • People Management Skills for Secretaries & PAs

    Practical Training for Professionals
    • 10 enquiries
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    • Tutor support
    This course is intended to complement Personal Organisation skills for Secretaries and PAs , but can be taken alone. The focus here is on improving the skills needed to organise people better. This course recognises that structure and process are not sufficient to ensure succe …
    £576
  • Performance Appraisals Masterclass - Half Day (pm)

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Part-time
    • 3 CPD points
    • Tutor support
    This is a practical half day Masterclass designed to allow you to review and assess your effectiveness in appraising the performance of others by understanding appraisal pitfalls and barriers and how to deal with them. You will also receive specific guidelines for practical a …
    £228
  • Team Building Skills for Managers

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    • Tutor support
    This team building course deals with those aspects which encourage team players to work well together through practical sessions which highlight the best approaches for success. This Team Building course is available throughout the UK. CPD Value 5.5 Hours
    £576
  • Telephone Techniques - Incoming & Outgoing Calls

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    • Tutor support
    This telephone training course deals with telephone etiquette when making both incoming and outgoing calls. Live calls are made to help delegates improve their skills in these vital areas. This Telephone Techniques - Incoming & Outgoing Calls course is available throughou …
    £516
  • The Creative Trainer

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    • Tutor support
    PTP's Creative Trainer course has been designed for anyone who has experience of delivering training and is looking for some innovative ways to engage learners and make their training sessions more lively and interesting. This The Creative Trainer course is available througho …
    £576
  • The Internal Consultant

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    • Tutor support
    There comes a time when your specialist knowledge as professional doesn't go far enough. Senior management will be looking for you to make the transition to internal consultant and become more active in helping to shape the Organisation. This change requires a new set of skills …
    £576
  • Customer Satisfaction as a Selling Tool

    Practical Training for Professionals
    • Classroom - Edinburgh
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This customer satisfaction as a selling tool course is for those who wish to manage high levels of customer care through their teams. Delegates will learn how to be pro-active with customer care and directly contact clients to ensure they are experiencing high levels of custome …
    £516
  • Cutting Costs and Waste in Your Office

    Practical Training for Professionals
    • Classroom - Edinburgh
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    An inspirational and practical course that explores where and how we can cut waste in the office through environmental and managerial strategies. This Cutting Costs and Waste in Your Office course is available throughout the UK. CPD Value 5.5 Hours Course Locations Cutt …
    £516
  • CV Writing and Interview Confidence Building

    Practical Training for Professionals
    • Classroom - Edinburgh
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This course has been designed to support those who are looking for a new job or those who find themselves in the position of having to find another role. The course focuses on improving delegates CV writing skills as well as build delegates confidence in preparing for and atten …
    £516
  • Dealing with Difficult People

    Practical Training for Professionals
    • Classroom - Edinburgh
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This dealing with difficult people course helps identify difficult personality types and how to deal with them effectively and provides the skills necessary for dealing with hard-to-handle people. This Dealing with Difficult People course is available throughout the UK. CPD …
    £516
  • Dealing with Incoming Calls Positively

    Practical Training for Professionals
    • Classroom - Edinburgh
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    Dealing with Incoming Calls Positively - Overview The main focus of this course is to improve and refresh the skills of those that receive incoming calls from customers and suppliers. This course also advises on how to deal with upset/angry callers. It is very practical and w …
    £516
  • Delivering Excellence Via Email - Half Day (am)

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Full-time
    • 3 CPD points
    • Tutor support
    This half day workshop focuses on how to deliver an excellent customer experience via email. You will learn the do's and dont's that increases customer loyalty. Delegates will be come experts in delivering excellent customer service levels and ensure their email skills are high …
    £228

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