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Personal development Cpd or Professional Certification courses in Surrey

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  • Communication Skills for IT Specialists

    Pitman Training Essex and Suffolk
    Online course with study materials, tutor support and final exam included.
    • Classroom - Croydon
    • 12 hours · Part-time
    • Certificate(s) included
    • 12 CPD points
    • Tutor support
    The Communication Skills for IT Specialists course is designed to help you effectively engage with your audience and is specifically geared toward working in a technical environment.
    £399
  • LinkedIn for Jobseekers

    Pitman Training Essex and Suffolk
    Online course with study materials and tutor support included.
    • Classroom - Croydon
    • 8 hours · Part-time
    • Certificate(s) included
    • 8 CPD points
    • Tutor support
    If you’re looking to maximise your reach and network whilst searching for a new role, this course will give you valuable advice and guidance on making sure you’re using LinkedIn to its fullest. Online course with tutor support and personalised review of your profile to support …
    £299
  • Tracheostomy- Adults

    EF Training and Consultancy
    • 80 enquiries
    • Classroom - South West London
    • 7 hours · Full-time
    • 7 CPD points
    This course aims to familiarise candidates with the reasons for tracheostomy and the care and management of a tracheostomy. This course is vital for any candidate who comes into contact with service users who have a tracheostomy. All the Trainers still work within the field. It i …
    £130
  • Advanced Concepts for Total Quality Management

    London Training For Excellence
    Classroom based course with study materials, lecturer support and CPD Hours included
    • Classroom - South West London
    • 5 days · Full-time
    • 20 CPD points
    • Tutor support
    This course is designed to provide office administrators, supervisors of clerical and administrative staff, executive secretaries and personal assistants the opportunity to review and develop the interpersonal and professional skills needed to successfully complete work of high …
    £4,320
  • Cold Calling With Confidence

    Powercall Global Training
    Gain the cold calling skills to open your calls with impact and to overcome gatekeepers and objections
    • Classroom - West London
    • 4 hours · Part-time
    • Certificate(s) included
    • 3 CPD points
    • Tutor support
    The primary objective of our cold calling training course is to ensure you walk away a better, more confident telemarketing professional. There is much more to telemarketing than following a script – which, although an important part of the process, has nowhere near the same leve …
    £420
  • Effective Negotiation Skills

    Powercall Global Training
    Learn the negotiation skills to create Win-Win Outcomes and Protect Your Interests
    • Classroom - West London
    • 7 hours · Part-time
    • 7 CPD points
    • Tutor support
    Looking to achieve higher margins and better deals? This negotiation skills course is for you... Do you want to improve your negotiation skills, and gain new techniques for achieving measurably better win-win agreements? Free yourself from common misconceptions about the negotiat …
    £504
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    • Tutor support
    One person can only accomplish so much. To achieve more and provide opportunities for others to grow their skills, it's essential to delegate effectively. Hamilton Mercer’s Delegation Methodologies™ enable individuals to boost productivity, enhance efficiency, develop team member …
    £495
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    • Tutor support
    Hastily trying to 'close complaints', hiding behind a complaints procedure', or viewing complaints as an "inconvenience" are sure-fire ways to frustrate customers. Hamilton Mercer’s Service Methodologies™ empower individuals to take ownership of complaints, adjust communication s …
    £495
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    There is a significant difference between a quickly typed email and a thoughtfully composed message that elicits the desired response from recipients. Hamilton Mercer’s Service Methodologies™ assist individuals in crafting well-structured emails that are visually appealing and, m …
    £495
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    Customer service shouldn’t just be exceptional; it should be consistently exceptional. Delivering exceptional service will demonstrate a positive, determined, can-do approach that increases customer desire for your product or service. Delivering consistently exceptional customer …
    £495
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    It's not only about what you say, but also how you say it. Effective communicators recognise this and excel in both verbal and non-verbal techniques. Hamilton Mercer’s Methodologies™ provide powerful strategies that help individuals increase their self-awareness, convey authentic …
    £495
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    It takes more than technical know-how to work successfully on a helpdesk. Being organised, a strong communicator and having the ability to keep calm under pressure are all essential. If you work on a helpdesk, or if you’re pursuing helpdesk roles, this course will help you to dev …
    £495
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    How individuals conduct themselves on the telephone reflects an organisation’s professionalism. Hamilton Mercer’s Service Methodologies™ assist learners in enhancing their telephone etiquette and structuring their interactions, enabling them to lead conversations with confidence.
    £495
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    When we manage our time effectively, we accomplish more and enhance the quality of our work. This leads to a healthier work-life balance and better well-being. Hamilton Mercer’s Methodologies™ support individuals in getting organised, staying focused, increasing productivity, opt …
    £495
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    Being assertive is essential to achieving desired outcomes, but assertiveness doesn’t come naturally to everyone. If you find it difficult to say ‘no’ or to make a persuasive case for a particular course of action then this course is for you. People who are assertive have high co …
    £495
    • 28 enquiries
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    A Professional Receptionist serves as the "face of the organisation," and their interactions with visitors and colleagues reflect the organisation's culture. Hamilton Mercer’s Methodologies™ enable receptionists to make a positive and welcoming impression while effectively managi …
    £495
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    To handle difficult customers or situations successfully, you must take the other person’s perception into account. The customer might not always be factually correct, but their perception is always their reality. Self-awareness and self-control are vital when it comes to dealing …
    £495
  • CPD Executive PA Communication Masterclass

    Global PA Association
    Classroom based course with tutor support
    • 16 enquiries
    • Classroom - Central London
    • 7 hours · Full-time
    • Certificate(s) included
    • 7 CPD points
    • Tutor support
    Great service
    Do you wish to start a career as an Executive PA or do you want to become a more comprehensive Executive PA, skilled in effective communication and feeling confident? We can assist you with this. Global PA Training Academy are world leaders in the training and development of PAs, …
    £425
  • CPD The Strategic Business Support PA

    Global PA Association
    Classroom based course, tutor support CPD ILM
    • 12 enquiries
    • Classroom - Central London
    • 7 hours · Full-time
    • Certificate(s) included
    • 7 CPD points
    • Tutor support
    Great service
    The Strategic Business Support PA Masterclass is Day 1 of the ILM Accredited 7 Key Skills PA Management Programme developed by the Global PA Association, which is a global leader in development of the Executive Assistant & PA Profession. You have the option to attend 1 or 2 d …
    £425
  • Executive PA Masterclass

    Pitman Training Essex and Suffolk
    Two-day workshop focussed on how to excel in this pivotal job role.
    • Classroom - Central London
    • 2 days · Part-time or full-time
    • Certificate(s) included
    • 12 CPD points
    • Tutor support
    This seminar is run over two days and takes an in-depth look at the role of the Executive PA and the importance of this role in any organisation. By the end of the course you will be able to: • Redefine your role as an Executive PA and understand others’ expectations • Apply new …
    £799
  • Effective Business Communication

    Pitman Training Essex and Suffolk
    Classroom based course with study materials included
    • Classroom - Central London
    • 7 hours · Part-time or full-time
    • 14 CPD points
    • Tutor support
    Effective communication skills are essential to master as they’re often at the top of the list of qualities demanded by employers. In this course over six modules you’ll begin by looking at the definition of effective business communication, the use of appropriate language and to …
    £399
  • Time Management - Improve Your Personal Effectiveness

    Pitman Training Essex and Suffolk
    Classroom based course with study materials included.
    • Classroom - Central London
    • 7 hours · Part-time
    • 16 CPD points
    • Tutor support
    Time management training increases your productivity and efficiency - and this is the perfect time management course for anyone who wants to get more done in less time.
    £399
  • Professional Executive PA Diploma - Accelerated Learning

    Pitman Training Essex and Suffolk
    Intensive classroom based course to fast track your career.
    • 11 enquiries
    • Classroom - Central London
    • 20 weeks · Full-time
    • 380 CPD points
    • Tutor support
    • Job guarantee programme
    If you’re looking to advance your career towards a Senior Personal Assistant or Executive Assistant role, this is a great programme to launch your career. Having a skillset that includes financial understanding and knowledge is essential if you want to fully support senior te …
    £5,999
  • Present Fearlessly for CTP's

    CGX Training
    Classroom based CPD accredited Personal development Skills Training for Clinical Trial Professionals
    • Classroom - Central London
    • 4 hours · Part-time
    • Certificate(s) included
    • 4 CPD points
    • Tutor support
    Clinical Trial Professionals (CTPs) around the globe, require a high level of Personal Development Skills for planning, implementing, managing, monitoring and successfully completing all phases of lengthy worldwide Clinical Trials on time and within budget. These talents i …
    £375
  • Write Expressively for CTP's

    CGX Training
    Classroom based CPD accredited Personal development Skills Training for Clinical Trial Professionals
    • Classroom - Central London
    • 4 hours · Part-time
    • Certificate(s) included
    • 4 CPD points
    • Tutor support
    Clinical Trial Professionals (CTPs) around the globe, require a high level of Personal Development Skills for planning, implementing, managing, monitoring and successfully completing all phases of lengthy worldwide Clinical Trials on time and within budget. These talents i …
    £375

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