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Personal development University or Cpd courses in Temple, Avon

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  • Communicating Effectively - Half Day (am)

    Practical Training for Professionals
    • Classroom - Bristol
    • Part-time
    • 3 CPD points
    Communicating Effectively - Half Day (am) - Overview This Communicating Effectively course will help delegates understand and appreciate how communication determines success or failure. It will highlight key communication skills and give delegates the opportunity to test thei …
    £220
  • Customer Care - Incoming and Outgoing Calls

    Practical Training for Professionals
    • 12 enquiries
    • Classroom - Bristol
    • 1 day · Part-time
    • 6 CPD points
    This course has been designed and adapted for a number of PTP's clients that run call-centres to handle incoming calls and outbound calls. Throughout the course, participants are encouraged to contribute to a lively debate about their perceptions of good customer service. They …
    £468
  • Coaching and Mentoring

    Practical Training for Professionals
    • 111 enquiries
    • Classroom - Bristol
    • Part-time
    • 6 CPD points
    All organisations need talented people who are motivated to achieve. Coaching and mentoring has an important role to take here, because they are an excellent way of developing both skills and particularly a positive attitude towards work. Successful coaches and mentors recognis …
    £576
  • Coaching Skills for Managers

    Practical Training for Professionals
    • 33 enquiries
    • Classroom - Bristol
    • Part-time
    • 6 CPD points
    Coaching Skills - Overview This coaching skills course focuses on how managers develop individuals in their team. Styles of coaching are analysed and practised in role-play so delegates can adopt a style that best suits them. This coaching skills training course is availabl …
    £576
  • Communication Skills

    Practical Training for Professionals
    • Classroom - Bristol
    • Part-time
    • 6 CPD points
    Communication Skills - Overview This communication skills course is aimed at helping delegates communicate more effectively with customers and colleagues. It will look at the best methods of building rapport and how to develop effective business relationships. This Communic …
    £576
  • Gaining Commitment on the Telephone

    Practical Training for Professionals
    • Classroom - Bristol
    • 1 day · Full-time
    • 55 CPD points
    • Tutor support
    This telephone training course focuses on incoming and/or outgoing calls whose purpose it is to lead to sales or appointments. Closing techniques are a vital component to making the most out of these calls, and during this course a best closing style is found and then practised …
    £576

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  • Tracheostomy- Adults

    EF Training and Consultancy
    • 74 enquiries
    • Classroom - South West London
    • 7 hours · Full-time
    • 7 CPD points
    This course aims to familiarise candidates with the reasons for tracheostomy and the care and management of a tracheostomy. This course is vital for any candidate who comes into contact with service users who have a tracheostomy. All the Trainers still work within the field. It i …
    £130
  • Stress Busters - Half Day (pm)

    Practical Training for Professionals
    • Classroom - Bristol
    • Part-time
    • 3 CPD points
    • Tutor support
    This course will give delegates a range of skills to manage their own stress levels, before during and after potentially highly stressful situations. Rather than a “talking shop”, this course is designed to give delegates the chance to practice a variety of stress management te …
    £220
  • Essential Leadership Practices - Half Day (am)

    Practical Training for Professionals
    • Classroom - Bristol
    • 3 hours · Full-time
    • 3 CPD points
    • Tutor support
    This Essential Leadership Practices course will help delegates understand and appreciate then core skills and practices of effective leaders. It will highlight key differences between managers and leaders, establish why they need each other and clarify who should do what, when …
    £220
  • Getting The Balance Right - Half Day (am)

    Practical Training for Professionals
    • Classroom - Bristol
    • Full-time
    • 3 CPD points
    • Tutor support
    This hands-on course will give delegates the opportunity to take time out from their busy schedules to pause and reflect on what matters most. They will work with practical tools, tips and techniques to achieve a more effective balance across their lives, both within and outsid …
    £220
    • Classroom - Bristol
    • 3 hours · Full-time
    • 3 CPD points
    • Tutor support
    This telephone course is guaranteed to give delegates the confidence to make calls professionally. Demonstrations of live-calls will be made by the tutor to real prospects of the companies attending, in many cases this will result in genuine leads! Delegates will also improve t …
    £220
  • Managing High Performance Teams - Half Day (pm)

    Practical Training for Professionals
    • Classroom - Bristol
    • Part-time
    • 3 CPD points
    • Tutor support
    Managing High Performance Teams - Half Day (pm) - Overview This Managing High Performance Teams course will help delegates understand and appreciate how to get the most from their teams and be successful in a demanding market. It will highlight how to achieve objectives, opti …
    £220
    • Classroom - Bristol
    • Part-time
    • 3 CPD points
    • Tutor support
    Masterclass in Preparing and Delivering Persuasive Presentations - Half Day (am) - Overview Are you nervous about delivering your first presentation? Have you been asked to deliver an important presentation and lack the skills or practice to deliver it confidently? If so, thi …
    £220
  • Working Productively - Half Day (am)

    Practical Training for Professionals
    • Classroom - Bristol
    • Part-time
    • 3 CPD points
    • Tutor support
    This is a practical half day Workshop designed to assess your productivity challenges and the effectiveness of your approaches to deciding priorities and how to achieve them. You will also receive practical guidelines to help you to assess and clarify your key objectives and …
    £220
    • Classroom - Bristol
    • Part-time
    • 3 CPD points
    Connecting and Communicating - Half Day (am) - Overview This is a practical half day Workshop designed to show you how to communicate and connect effectively by understanding communication barriers and how to deal with them. You will also receive specific feedback on your c …
    £228
  • Performance Appraisals Masterclass - Half Day (pm)

    Practical Training for Professionals
    • Classroom - Bristol
    • Part-time
    • 3 CPD points
    • Tutor support
    This is a practical half day Masterclass designed to allow you to review and assess your effectiveness in appraising the performance of others by understanding appraisal pitfalls and barriers and how to deal with them. You will also receive specific guidelines for practical a …
    £228
  • Delivering Excellence Via Email - Half Day (am)

    Practical Training for Professionals
    • Classroom - Bristol
    • Full-time
    • 3 CPD points
    • Tutor support
    This half day workshop focuses on how to deliver an excellent customer experience via email. You will learn the do's and dont's that increases customer loyalty. Delegates will be come experts in delivering excellent customer service levels and ensure their email skills are high …
    £228
  • Performance Coaching - Half Day (pm)

    Practical Training for Professionals
    • Classroom - Bristol
    • Part-time
    • 3 CPD points
    • Tutor support
    This Performance Coaching course will help delegates appreciate how coaching can support an individual’s performance and assist them to achieve strategic and personal objectives. It will focus on using a proven coaching model and recognise the core attributes of an effective co …
    £228
  • LinkedIn for Jobseekers

    Pitman Training Essex and Suffolk
    Online course with study materials and tutor support included.
    • Classroom - Central London
    • 8 hours · Part-time
    • Certificate(s) included
    • 8 CPD points
    • Tutor support
    If you’re looking to maximise your reach and network whilst searching for a new role, this course will give you valuable advice and guidance on making sure you’re using LinkedIn to its fullest. Online course with tutor support and personalised review of your profile to support …
    £299
  • Networking Training Course Face to Face

    Aspire Leadership Limited
    A networking training session delivered live online by one of our expert facilitators - CPD accredited
    • Classroom - Central London
    • 3 hours · Part-time or full-time
    • Certificate(s) included
    • 3 CPD points
    • Tutor support
    Business networking events can be a daunting prospect: Standing on the side-lines looking out at a sea of unknown faces, not knowing where to begin, how to join a group or individual and get beyond the small talk of, “What do you do?”, or the weather. Worse, the one person you wa …
    £312
    • Classroom - Bristol
    • 3 hours · Full-time
    • 3 CPD points
    • Tutor support
    This course is for anyone who struggles with difficult conversations in the workplace, whether about work-related performance, interpersonal skills, personal hygiene or other challenging topics. It provides delegates with a range of options for tackling difficult conversations …
    £336
  • Advanced Leadership Course

    ATA (Asset Training Academy) LTD
    CPD accredited Classroom and online Course. Certificate, Study materials, Tutor Support, Lunch included.
    • Classroom - Birmingham
    • 1 day · Part-time
    • Certificate(s) included
    • 3 CPD points
    • Tutor support
    This Advanced Leadership course is designed to raise awareness and help manager and leaders to consider some of the more progressive areas they need to be aware of in a Post Covid society. The management landscape has changed since Covid intervened, and this course will provide y …
    £354
  • Effective Business Communication

    Pitman Training Essex and Suffolk
    Classroom based course with study materials included
    • Classroom - Central London
    • 6 hours · Part-time or full-time
    • 14 CPD points
    • Tutor support
    Effective communication skills are essential to master as they’re often at the top of the list of qualities demanded by employers. In this course over six modules you’ll begin by looking at the definition of effective business communication, the use of appropriate language and …
    £359
  • Time Management - Improve Your Personal Effectiveness

    Pitman Training Essex and Suffolk
    Classroom based course with study materials included.
    • Classroom - Central London
    • 6 hours · Part-time
    • 16 CPD points
    • Tutor support
    Time management training increases your productivity and efficiency - and this is the perfect time management course for anyone who wants to get more done in less time.
    £359
  • Communication Skills for IT Specialists

    Pitman Training Essex and Suffolk
    Online course with study materials, tutor support and final exam included.
    • Classroom - Central London
    • 12 hours · Part-time
    • Certificate(s) included
    • 12 CPD points
    • Tutor support
    The Communication Skills for IT Specialists course is designed to help you effectively engage with your audience and is specifically geared toward working in a technical environment.
    £359
  • Present Fearlessly for CTP's

    CGX Training
    Classroom based CPD accredited Personal development Skills Training for Clinical Trial Professionals
    • Classroom - Central London
    • 4 hours · Part-time
    • Certificate(s) included
    • 4 CPD points
    • Tutor support
    Clinical Trial Professionals (CTPs) around the globe, require a high level of Personal Development Skills for planning, implementing, managing, monitoring and successfully completing all phases of lengthy worldwide Clinical Trials on time and within budget. These talents i …
    £375
  • Influence Convincingly for CTP's

    CGX Training
    Classroom based CPD accredited Personal development Skills Training for Clinical Trial Professionals
    • Classroom - Central London
    • 4 hours · Part-time
    • Certificate(s) included
    • 4 CPD points
    • Tutor support
    Clinical Trial Professionals (CTPs) around the globe, require a high level of Personal Development Skills for planning, implementing, managing, monitoring and successfully completing all phases of lengthy worldwide Clinical Trials on time and within budget. These talents i …
    £375
  • Write Expressively for CTP's

    CGX Training
    Classroom based CPD accredited Personal development Skills Training for Clinical Trial Professionals
    • Classroom - Central London
    • 4 hours · Part-time
    • Certificate(s) included
    • 4 CPD points
    • Tutor support
    Clinical Trial Professionals (CTPs) around the globe, require a high level of Personal Development Skills for planning, implementing, managing, monitoring and successfully completing all phases of lengthy worldwide Clinical Trials on time and within budget. These talents i …
    £375
  • Communicate Effectively for CTP's

    CGX Training
    Classroom based CPD accredited Personal development Skills Training for Clinical Trial Professionals
    • Classroom - Central London
    • 4 hours · Part-time
    • Certificate(s) included
    • 4 CPD points
    • Tutor support
    Clinical Trial Professionals (CTPs) around the globe, require a high level of Personal Development Skills for planning, implementing, managing, monitoring and successfully completing all phases of lengthy worldwide Clinical Trials on time and within budget. These talents i …
    £375
  • Confident Presentation Skills

    ATA (Asset Training Academy) LTD
    CPD Accredited | 5 Star Reviews | Lunch & Refreshments Included | Course Notes and Certificate of Achievement
    • 29 enquiries
    • Classroom - Birmingham
    • 1 day · Part-time
    • Certificate(s) included
    • 2 CPD points
    • Tutor support
    Do you have a presentation coming up that is making you feel anxious or nervous? Have you been asked to deliver a speech at an event that is giving you sleepless nights? Our one-day Confident Presentation Skills course aims to give delegates the ability to deliver a “first class” …
    £390
  • Effective Time Management

    ATA (Asset Training Academy) LTD
    Classroom and virtual Course | CPD Accredited |Certificate | Study materials | Tutor Support | Lunch included.
    • 51 enquiries
    • Classroom - Birmingham
    • 1 day · Part-time
    • Certificate(s) included
    • 3 CPD points
    • Tutor support
    Do you feel that work and life are managing you rather than the other way around? Do you often procrastinate and put off tasks that really need to be actioned? Do you often feel stressed and overwhelmed by the amount of outstanding tasks? Do you feel the need to make excuses for …
    £390
  • Infographics and Data Visualisation

    Pitman Training Essex and Suffolk
    Full day practical workshop
    • Classroom - Chelmsford
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    • Tutor support
    Re-think long PowerPoint decks and Word reports by sharing insight through Infographics with this 1-day introductory course. Almost all professionals need to deliver presentations and reports at some point in their role, but many fall into the trap of creating long slide deck …
    £399
  • Cold Calling With Confidence

    Powercall Global Training
    Gain the cold calling skills to open your calls with impact and to overcome gatekeepers and objections
    • Classroom - West London
    • 4 hours · Part-time
    • Certificate(s) included
    • 3 CPD points
    • Tutor support
    The primary objective of our cold calling training course is to ensure you walk away a better, more confident telemarketing professional. There is much more to telemarketing than following a script – which, although an important part of the process, has nowhere near the same leve …
    £420
  • CPD The Strategic Business Support PA

    Global PA Association
    Classroom based course, tutor support CPD ILM
    • 12 enquiries
    • Classroom - Central London
    • 7 hours · Full-time
    • Certificate(s) included
    • 7 CPD points
    • Tutor support
    Great service
    The Strategic Business Support PA Masterclass is Day 1 of the ILM Accredited 7 Key Skills PA Management Programme developed by the Global PA Association, which is a global leader in development of the Executive Assistant & PA Profession. You have the option to attend 1 or 2 d …
    £425
  • CPD Executive PA Communication Masterclass

    Global PA Association
    Classroom based course with tutor support
    • 16 enquiries
    • Classroom - Central London
    • 7 hours · Full-time
    • Certificate(s) included
    • 7 CPD points
    • Tutor support
    Great service
    Do you wish to start a career as an Executive PA or do you want to become a more comprehensive Executive PA, skilled in effective communication and feeling confident? We can assist you with this. Global PA Training Academy are world leaders in the training and development of PAs, …
    £425
  • Advanced Negotiation Skills

    Practical Training for Professionals
    • Classroom - Bristol
    • Part-time
    • 6 CPD points
    Advanced Negotiation Skills - Overview This is an advanced session. It is specifically designed to allow you to update, review and assess your style of negotiation and to negotiate effectively by understanding negotiation pitfalls and barriers and how to deal with them. You w …
    £468
  • Advanced Telephone Prospecting

    Practical Training for Professionals
    • Classroom - Bristol
    • Part-time
    • 6 CPD points
    Advanced Telephone Prospecting - Overview This Advanced Telephone Prospecting course is totally practical and hands-on and includes live sales calls made by the tutor followed by genuine sales calls by each delegate, closely supervised. * Participants are asked to bring pre …
    £468
  • Planning & Prioritisation for the Busy Sales Person

    Practical Training for Professionals
    • Classroom - Bristol
    • Part-time
    • 55 CPD points
    This course covers the importance of planning and prioritisation in the business environment. Personal time management and life management are investigated in depth, using role-play to help delegates plan and prioritise their year. This Planning & Prioritisation for the B …
    £468
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    It takes more than technical know-how to work successfully on a helpdesk. Being organised, a strong communicator and having the ability to keep calm under pressure are all essential. If you work on a helpdesk, or if you’re pursuing helpdesk roles, this course will help you to dev …
    £495
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    There’s a world of difference between a hastily typed email and a carefully crafted message that gets the right response from recipients. Hamilton Mercer’s Service Methodologies™ help people to craft persuasive communications that don’t solely rely on ‘! High Importance’ flaggi …
    £495
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    The way in which you conduct yourself on the phone at work speaks volumes about your attitude, commitment and level of professionalism. It also goes a long way towards creating the right impression of your organisation. When you get it right you not only help to meet the caller’s …
    £495
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    Good Time Management can transform your personal and professional life. Once you get on top of your schedule you’ll not only achieve more, you’ll improve the quality of what you do, too. Using time effectively will also improve your reputation. People will see you as a ‘doer’, so …
    £495
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    Being assertive is essential to achieving desired outcomes, but assertiveness doesn’t come naturally to everyone. If you find it difficult to say ‘no’ or to make a persuasive case for a particular course of action then this course is for you. People who are assertive have high co …
    £495
    • 26 enquiries
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    The receptionist is the face of the organisation and is therefore responsible for making an excellent first impression with guests and business partners who attend an organisation’s premises. Adopting a professional approach to this role will not only benefit your organisation bu …
    £495
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    Customer service shouldn’t just be exceptional; it should be consistently exceptional. Delivering exceptional service will demonstrate a positive, determined, can-do approach that increases customer desire for your product or service. Delivering consistently exceptional customer …
    £495
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    Effective communication skills are at the heart of professional success. People who can communicate well can express their needs clearly and are able to respond constructively to the needs of others. Effective communicators are able to control their voice, tone and body language. …
    £495
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    To handle difficult customers or situations successfully, you must take the other person’s perception into account. The customer might not always be factually correct, but their perception is always their reality. Self-awareness and self-control are vital when it comes to dealing …
    £495
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    • Tutor support
    A person can only do so much. If you want to accomplish more – and create opportunities for others to expand their skills – you must learn to delegate effectively. Hamilton Mercer’s Delegation Methodologies™ help individuals to improve productivity, optimise efficiency, develop o …
    £495
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    • Tutor support
    Rushing to ‘close complaints down’, hiding behind a complaints procedure’ and seeing complaints as an ‘inconvenience’ are guaranteed ways to infuriate customers. Hamilton Mercer’s Service Methodologies™ empower people to own complaints, adapt communication styles accordingly, and …
    £495
  • Effective Negotiation Skills

    Powercall Global Training
    Learn the negotiation skills to create Win-Win Outcomes and Protect Your Interests
    • Classroom - West London
    • 7 hours · Part-time
    • 7 CPD points
    • Tutor support
    Looking to achieve higher margins and better deals? This negotiation skills course is for you... Do you want to improve your negotiation skills, and gain new techniques for achieving measurably better win-win agreements? Free yourself from common misconceptions about the negotiat …
    £504
  • Brand Building with the Public

    Practical Training for Professionals
    • Classroom - Bristol
    • Part-time
    • 6 CPD points
    Brand Building with the Public - Overview This brand building course introduces the fundamentals of brand identity and running a brand centre. Areas covered include: What makes a good brand? Objectives when interacting with the public. This Brand Building with the Public co …
    £516
  • Call Centre - Achieving Best Practice

    Practical Training for Professionals
    • Classroom - Bristol
    • Part-time
    • 6 CPD points
    Call Centre - Achieving Best Practice - Overview This course has been designed and adapted for a number of PTP's clients that run call-centres to handle incoming calls to the company. Throughout the course, participants are encouraged to contribute to a lively debate about th …
    £516
  • Customer Care Excellence

    Practical Training for Professionals
    • Classroom - Bristol
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This practical and interactive customer care course provides an overview of the personal and professional skills for staff that are often the first point of contact for customers. Throughout the course delegates will have the opportunity to discuss customer handling skills, ena …
    £516

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