Customer Service - Course
Inspire London College Ltd
Level 5 Diploma in Customer Service, Endorsed by TQUK, Online Quiz Based Assessment included, 100 CPD Points
- 92 students
- Online
- 4 weeks · Self-paced
- 100 CPD points
- Tutor support
Great service
...and external stress Develop abilities to listen actively and empathize Build a rapport with customers in person and over the phone Understand the diverse challenges posed by customers Develop strategies to adapt to challenging circumstances Module 8: Meeting Management This Customer
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