NCFE Level 3 Certificate in Principles of Customer Service
Online Learning College
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- 12 months · Self-paced
- Regulated qualification
- Tutor support
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...manage performance and conflict in the workplace (35 hours) Understand the management of team performance Understand the management of underperformance in the workplace Understand the principles of conflict management This course can be taken over a 12 month period but you can complete
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