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1,262

CRM courses in Northern Ireland

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  • Introduction to Marketing

    KESDEE Inc
    • Online
    • 1 hour · Self-paced
    ...strategy of bank services Application of marketing principles to banks Three facets of customer relationship management Six elements of customer relationship management The phases of implementation of a CRM strategy The ten determinants of service quality This course provides an understanding …
    £37.59

  • Marketing of Bank Services

    KESDEE Inc
    • Online
    • 1 hour · Self-paced
    ...strategy of bank services Application of marketing principles to banks Three facets of customer relationship management Six elements of customer relationship management The phases of implementation of a CRM strategy The ten determinants of service quality This course provides an understanding …
    £37.59

  • Customer Relationship Management

    KESDEE Inc
    • Online
    • 1 hour · Self-paced
    ...strategy of bank services Application of marketing principles to banks Three facets of customer relationship management Six elements of customer relationship management The phases of implementation of a CRM strategy The ten determinants of service quality This course provides an understanding …
    £37.59

  • Call Center – Online Training Course – CPDUK Accredited

    LearnPac Systems
    CPDUK Accredited | Instant Course Access | Includes Assessment & Certificate | Instant Certificate Download
    • Online
    • 4 hours · Self-paced
    • Certificate(s) included
    • 4 CPD points
    • Tutor support
    Great service
    ...coaching are also used to make sure the participants are reaching their potential, and to keep their skill-set at a high level. Learning outcomes The learning outcomes of this online Call Center training course are to: Define and understand call centre strategies Identify different …
    £19.99

  • Complaints Handling Level 1 & 2- CPD Certified Training

    Training Express Ltd
    CPD Accredited | Free PDF & Hardcopy Certificate included | Free Retake Exam | Lifetime Access
    • Online
    • 2 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    ...this comprehensive training. Learning Outcomes: Gain a solid understanding of customer service delivery concepts and practices. Develop skills in organising and structuring effective customer service processes. Explore customer relationship management (CRM) strategies for enhanced customer …
    £12

  • Level 3 Customer Service - Training Course

    Cambridge Open Academy
    5-in-1 Bundle | CPD Accredited | Updated 2024 | FREE PDF & Hardcopy Certificate | Lifetime Access | Experts’ Crafted
    • Online
    • 2 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    ...to problem-solve over the phone. Learning Outcomes: Understand the core principles of customer service excellence. Identify the key characteristics that define good customer service. Explore strategies for effective customer relationship management. Learn techniques for handling and …
    £89

  • Level 7 Advanced Diploma - Project Management with Agile Project Management & Six Sigma

    Training Edge
    5 Courses Bundle + Free 5 PDF Certificate Included | Easy Refund Policy |Tutor Support | No Hidden Fees | 100% Pass Rate
    • Online
    • 11.2 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...Management & Six Sigma, supported on any device, i.e., desktop, laptop, smartphone, tab. TUTOR SUPPORT Available to this Level 7 Advanced Diploma - Project Management with Agile Project Management & Six Sigma Course Dedicated 24/7 customer support to solve all the queries …
    £12

  • Sales and Marketing Training Course

    Discover Training
    8-in-1 Cost Effective Bundle | CPD Accredited | 8 FREE PDF Certificates | 100 CPD Points | Lifetime Access
    • Online
    • 16 hours · Self-paced
    • Certificate(s) included
    • 100 CPD points
    • Tutor support
    ...the bundle's intensive instruction to better prepare for a career as a Sales and Marketing worker. The Sales and Marketing package includes all you need to advance in your chosen field of work. Enrol in the Sales and Marketing package to get a head start on your career goals. What Will …
    Save 3%
    £49 £51

  • Travel & Tourism Training

    Course Line
    CPD Certified | Free PDF Certificate | 2023 Updated | 24/7 student support | No hidden fees.
    • Online
    • 11 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...insights and support to ensure your success in mastering Travel & Tourism. They bring a wealth of knowledge and industry expertise to the table, enriching your learning journey and inspiring you to excel in Travel & Tourism Training. To enhance your learning experience, we …
    £12

  • SAP SD (Sales and Distribution)

    Uplatz
    Self-paced videos, Lifetime access, Study material, Certification prep, Technical support, Course Completion Certificate
    • 74 students
    • Online
    • 23.8 hours · Self-paced
    • Certificate(s) included
    ...Testing scenarios in variant pricing XIII. Integration with Other Modules and Support Integration of SD with FI/CO Integration of SD with MM Integration of SD with PP Idocs handling Batch Jobs handling Support Projects Handling documentation Implementation Projects handling & documentation …
    £12

  • Business Management: Business Management - CPD Certified

    Study Hunt
    CPD Certified | Free Certificate from REED | Instantly Access, Result & Certificate | 24*7 Support | Lifetime Access
    • Online
    • 1.1 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    ...content to meet the demand of 21st-century workplaces. Self-paced course, supported on any device, i.e., desktop, laptop, smartphone, tab. Available TUTOR SUPPORT via email. Dedicated 24/7 customer support to solve all the queries from you. Budget-friendly course price. Entirely …
    £12

  • Call Centre Training – Online CPD Accredited Training Course

    Imperium Edge
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • Online
    • 4 hours · Self-paced
    • 4 CPD points
    • Tutor support
    Great service
    ...All our e-learning courses can be accessed on any electronic/computerised device. You can study at work or at home, in your own time and at your own pace! Easy to follow and understand Only 4 to 6 hours recommended study time 1 year access to course & learning materials Access …
    £19.99

  • Hairdressing and Barbering - CPD Certified

    Study Booth
    10-in-1 Premium Bundle | CPD Certified | 100 CPD Points| Gifts: Hardcopy+PDF Certificates - Worth £199 | Lifetime Access
    • New course!
    • Online
    • 50 hours · Self-paced
    • 100 CPD points
    • Tutor support
    Great service
    ...course is structured to progressively build your expertise, making learning both manageable and comprehensive. Take this Hairdressing and Barbering bundle anywhere and at any time. Don’t let your lifestyle limit your learning or your potential. Hairdressing and Barbering Interactive elements …
    £49

  • ICT: Networks & Database

    LEARNING PATH LTD
    3 Free Gift Courses | Free CPD QS Accredited PDF Certificate | FREE Assessment | 24/7 Support | Lifetime Access
    • Online
    • 5 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    ...Security from Scratch to Advanced Course 02: SQL For Data Analytics & Database Development Course 03: Diploma in Customer Relationship Management (CRM) Understanding the interactive lessons in the ICT: Networks & Database course won't be challenging because they are very …
    £23

  • Customer Complaint Handling in CRM: Resolving Issues and Enhancing Satisfaction

    Study Booth
    Advanced Learning Materials | Certificate Accredited by CPD | Lifetime Access | 24/7 Expert Tutor Support
    • Online
    • 3 hours · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    ...the dynamic future of CRM landscapes. Starting with an introduction to CRM, you'll explore foundational CRM strategies, delve into data analysis, and learn the nuances of CRM databases. The course intensifies as we teach you the art of deepening customer relations and, crucially, turning …
    £14.99

  • Customer Relationship Management Data Analysis: Extracting Insights for Success

    Training Express Ltd
    CPD Accredited | Free PDF & Hardcopy Certificate included | Free Retake Exam | Lifetime Access
    • Online
    • 3 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    ...understanding of CRM. Professionals looking to acquire theoretical knowledge of CRM data analysis. Managers seeking to deepen their comprehension of CRM strategies. Aspiring data analysts with a keen interest in CRM. CRM Analyst: £28,000 - £35,000 annually. CRM Database Manager: …
    £12

  • Strategies to Promote High Levels of Performance

    Training Express Ltd
    CPD Accredited | Free PDF & Hardcopy Certificate included | Free Retake Exam | Lifetime Access
    • Online
    • 2 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    ...to motivate your employees, create a positive work environment, and develop their skills. By the end of this course, you will be well on your way to building a high-performing team that will help you achieve your business goals. Learning Outcomes Gain a deep understanding of workplace …
    £12

  • Customer Service Skills

    Royal Course
    CPD Certified* | *Free PDF Certificate *| No Hidden Fee| Free Exam | 24/7 tutor support
    • Online
    • 3 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...Skills course right now! Why do you enrol on this Customer Service Skills course? Free digital certificates Free assessment Free Tutor Support Customer Service Skills Training This Customer Service Skills course was created with the help of professionals, and all information is …
    £12

  • Ethical Practices & CRM with Workplace Performance Management

    Study Booth
    Advanced Learning Materials | Certificate Accredited by CPD | Lifetime Access | 24/7 Expert Tutor Support
    • Online
    • 2 hours · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    ...on enhancing their knowledge of CRM and ethical practices. Individuals striving to optimise performance and productivity within their workplace. Students who are interested in theoretical learning about organisational management and performance. CRM Manager: £40,000-£55 …
    £15

  • Business Management, Business Administration, Project Management & Business Analysis

    Training Edge
    5 Courses Bundle + Free 5 PDF Certificate Included | Easy Refund Policy |Tutor Support | No Hidden Fees | 100% Pass Rate
    • Online
    • 8.2 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...Management & Business Analysis, supported on any device, i.e., desktop, laptop, smartphone, tab. TUTOR SUPPORT Available to this Business Management, Business Administration, Project Management & Business Analysis Course Dedicated 24/7 customer support to solve all the queries from …
    £12

  • Customer Satisfaction & Relationship with Brand

    Study Booth
    Advanced Learning Materials | Certificate Accredited by CPD | Lifetime Access | 24/7 Expert Tutor Support
    • Online
    • 1 hour · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    ...fundamental concepts and practices of customer service delivery, learning how to organise and structure your customer service operations effectively. The course covers essential topics such as customer relationship management (CRM), providing you with insights into building long-term customer …
    £15

  • Communication Skills - CPD Certified

    Study Hunt
    CPD Certified | Free REED Certificate | Instantly Access, Result & Download Certificate | 24*7 Support | Lifetime Access
    • Online
    • 10.2 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    ...Anywhere | 24/7 Tutor Support ☛☛ Do you lack communication skills and, as a result, struggle to thrive at your work? We are here with the Communication Skills course to solve your problem. Communication is an essential 21st-century skill to become successful at work. However, it’s not …
    £12

  • Business Studies, Business Ethics and Corporate Governance 20 in 1 Bundle

    NextGen Learning
    20 CPD Certified Courses for 2024 | 20 PDF & A Hardcopy Certificate | Life Time Access | Limited Time Offer
    • New course!
    • Online
    • 48 hours · Self-paced
    • Certificate(s) included
    • 200 CPD points
    • Tutor support
    Great service
    ...and skills, tailoring your learning journey to suit your unique aspirations. The Business Studies, Business Ethics and Corporate Governance is a dynamic package that blends the expertise of industry professionals with the flexibility of digital learning. It offers the perfect balance …
    £100

  • Corporate Governance in Strategic Business Management: Nurturing Accountability

    Training Express Ltd
    CPD Accredited | Free PDF & Hardcopy Certificate included | Free Retake Exam | Lifetime Access
    • Online
    • 7 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    ...governance. So what are you waiting for? Sign up for this Strategic Business Management course today and start learning about the importance of corporate governance! Learning Outcomes: Understand the principles and importance of corporate governance in strategic business management. …
    £12

  • Facilities Management and Organisational Skills - CPD Approved

    Apex Learning
    Summer Flash Sale | 30-in-1 Bundle| CPD Certified | 300 CPD Points| Gifts: Hardcopy + PDF Certificate + SID (Worth 300)
    • New course!
    • Online
    • 150 hours · Self-paced
    • Certificate(s) included
    • 300 CPD points
    • Tutor support
    Great service
    ...Course 29: Customer Relationship Management ⇒ Course 30: Resourcing and Managing Talent Course Also, our experts are available for answering your queries on Facilities Management and Organisational Skills and help you along your learning journey. Advanced audio-visual learning modules …
    £209

  • Managing the Customer Journey

    Alliance Manchester Business School
    Elevate customer experience and build business reputation. Classroom based course.
    • Classroom - Manchester
    • 4 days · Full-time
    • Certificate(s) included
    • Tutor support
    ...a variety of business leaders and work with other delegates to apply core aspects of the course to your organisation. During your time on this course, you will gain several stand-out learning experiences, including: Applied Learning - A learning environment created by the course …
    £4,800
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FAQs

Reed Courses advertises a large variety of CRM courses which are delivered by a range of learning providers. The CRM courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a CRM course which provides CPD points/hours or qualifications, there are a number of learning options available.

If you're looking for CRM courses, you might also be interested in Marketing, PR and Business Marketing. These courses can be taken to further enhance your understanding of the subject. By having a broader understanding of the subject can help you to improve your professional or personal development.

In addition to free CRM courses, Reed Courses also has plenty of paid for online CRM courses, designed to meet all kinds of learning goals and to suit a range of preferred study methods.

Reed Courses advertises a variety of free online CRM courses. Alternatively you'll be able to enrol on an online CRM course of your choosing, and study entirely online. If you'd prefer an in-person learning experience, you could take a classroom CRM course where you'll be taught in a classroom at a given location. Reed Courses also advertises distance learning courses and in-company CRM courses from a variety of learning providers.
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