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Intermediate CRM Cpd courses in Scotland

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  • Customer Experience Agent - Job Ready Programme with Full Career Support

    Janets
    100% Job Placement, Money-Back Guarantee, Live Projects, CV & Portfolio Help, Mentor Support, No Hidden Fees
    • 27 students
    • Online
    • 6 months · Self-paced
    • Certificate(s) included
    • 300 CPD points
    • Tutor support
    • Job guarantee programme
    Great service
    Did you know that companies lose over £37 billion annually in the UK alone due to poor customer service? In today’s hyper-competitive market, exceptional customer experience is no longer a bonus but a necessity. Businesses are searching for skilled professionals who can off …
    £1,499

  • Customer Service: CRM, KYC, Office Management, Communication & Problem Solving Skills

    Janets
    30 in 1 Career Action Plan Programme | 300 CPD Points | Free PDF & Hard Copy Certificate | 24/7 Support |Lifetime Access
    • Online
    • 270 hours · Self-paced
    • Certificate(s) included
    • 300 CPD points
    • Tutor support
    Great service
    Did you know that 96% of customers say customer service is a key factor in their loyalty to a brand? In today’s competitive market, businesses are no longer just about products or services—they’re about experiences. Exceptional customer service is now a defining factor in busine …
    £200

  • Introduction to Account Management

    Practical Training for Professionals
    • 27 enquiries
    • Classroom - Edinburgh
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This Introduction to Account Management is a customer relationship management course. Customer care is vital to any successful organisation, this course looks at current practice and explains how to set standards and develop best practice. Good customer care must be managed and …
    £516

  • Call Center – Online Training Course – CPDUK Accredited

    LearnPac Systems
    CPDUK Accredited | Instant Course Access | Includes Assessment & Certificate | Instant Certificate Download
    • Online
    • 4 hours · Self-paced
    • Certificate(s) included
    • 4 CPD points
    • Tutor support
    Great service
    Call Center – Online Training Course – CPDUK Accredited. Welcome to our online Call Center training course. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK). Phone skills are a highly valuable tool to hav …
    £19.99

  • Call Centre Training – Online CPD Accredited Training Course

    Imperium Edge
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • Online
    • 4 hours · Self-paced
    • 4 CPD points
    • Tutor support
    Great service
    Call Centre Training - Online Training Course - Certificate in Call Centre Customer Service - Short Course Phone skills are a highly valuable tool to have in an employee's skill-set, and Call Centre Training will help provide those skills. This online course will help partic …
    £19.99

  • Business Administration Level 7

    Brentwood Open learning College
    Advanced Diploma QLS Level 7|*FREE PDF Certificate* | 170 CPD Points|*Free Strategic Planning Course*
    • 877 students
    • Online
    • 620 hours · Self-paced
    • 170 CPD points
    • Tutor support
    Great service
    Highly rated
    Trending
    Business Administration Level 7 Advanced Diploma in Business Administration QLS Level 7. Additional CPD Accredited Business Administration Certificate with 170 CPD points available with no extra study. This Business Administration course comes with easy to understand e-learn …
    Save 20%
    £12 £15

  • Business Administration

    Brentwood Open learning College
    Diploma QLS Level 5 | *FREE PDF Certificate* Tutor Support & Exam | 130 CPD Credits | *Free Management Skills Course*
    • 99 students
    • Online
    • 450 hours · Self-paced
    • 130 CPD points
    • Tutor support
    Great service
    Highly rated
    Business Administration Diploma in Business Administration QLS Level 5. Additional CPD Accredited Business Administration Certificate with 130 CPD points available with no extra study. This Business Administration course comes with easy to understand e-learning study materi …
    Save 40%
    £12 £20

  • Account Management & CRM Diploma - CPD Certified

    StudyHub
    Flash Sale : Up to 98% Off | 3 in 1 Exclusive Bundle | 100% Pass Rate | UKRLP Registered Provider | Lifetime Access
    • 61 students
    • Online
    • 12 hours · Self-paced
    • 30 CPD points
    • Tutor support
    Great service
    24 Hour Flash Deal 3-in-1 Account Management & CRM Bundle Are you looking to elevate your career in Account Management & CRM and make a lasting impact on your clients? Our Online Account Management & CRM Course will provide you with the knowledge and skills necessary …
    Save 34%
    £21 £32

  • Business Administration - Course

    Brentwood Open learning College
    Diploma QLS Level 5 |*FREE PDF Certificate* Tutor Support & Exam|130 CPD Points|*Free Management Skills Course*
    • 52 students
    • Online
    • 400 hours · Self-paced
    • 130 CPD points
    • Tutor support
    Great service
    Business Administration Diploma in Business Administration QLS Level 5. Additional CPD Accredited Business Administration Certificate with 130 CPD points available with no extra study. This Business Administration course comes with easy to understand e-learning study materia …
    Save 40%
    £12 £20

  • Administration - Administration Course

    Brentwood Open learning College
    Diploma QLS Level 5 | *FREE PDF Certificate* Tutor Support & Exam | 130 CPD Credits | *Free Management Skills Course**
    • 179 students
    • Online
    • 450 hours · Self-paced
    • 130 CPD points
    • Tutor support
    Great service
    Administration Diploma in Administration QLS Level 5. Additional CPD Accredited Certificate with 130 CPD points available with no extra study. This Administration course comes with easy to understand e-learning study materials. Endorsed Certificate from Certificate of Achi …
    Save 40%
    £12 £20

  • Administration Diploma

    Brentwood Open learning College
    Diploma QLS Level 5 | *FREE PDF Certificate Tutor Support & Exam | 130 CPD Credits | *Free Management Skills Course*
    • 57 students
    • Online
    • 400 hours · Self-paced
    • 130 CPD points
    • Tutor support
    Great service
    Administration Diploma Diploma in Administration QLS Level 5. Additional CPD Business Administration Accredited Certificate with 130 CPD points available with no extra study. This Administration course comes with easy to understand e-learning study materials. Certificate o …
    £12

  • Call Centre Training

    Mandatory Compliance
    Instant Access | Includes Assessment & Certificate| UK CPD Accredited | Instant Certificate Download
    • 17 students
    • Online
    • 4 hours · Self-paced
    • Certificate(s) included
    • 4 CPD points
    • Tutor support
    Great service
    Call Centre Training – Online Training Course & Certification – UK CPD Accredited. Phone skills are a highly valuable tool to have in an employee's skill-set, and Call Centre Training will help provide those skills. This online course will help participants improve their …
    £18.99

  • Business Studies Training

    Brentwood Open learning College
    Diploma QLS Level 5 | *FREE PDF Certificate* Tutor Support & Exam | 130 CPD Credits | Free Administration Course
    • 56 students
    • Online
    • 450 hours · Self-paced
    • 130 CPD points
    • Tutor support
    Great service
    Business Studies Diploma Diploma in Business Administration QLS Level 5. Additional CPD Accredited Business Studies Diploma with 130 CPD points available with no extra study. This Business Studies course comes with easy to understand e-learning study materials. Endorsed Ce …
    Save 72%
    £12 £44

  • Overview of CRM (Customer Relationship Management)

    Knowledge Gate
    CPD Accredited> Instant Free Certificate ! Video Lesson> No Exam Required> 24/7 Expert Support
    • Online
    • 0.8 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Overview of CRM(Customer Relationship Management) [Updated 2023 (CPD QS)] Navigate the world of CRM, from basics to futuristic strategies. Ever wondered how brands maintain lasting customer bonds? Dive into their secret recipes with "Overview of CRM". In the "Overview of CRM", jo …
    £12

  • Business Studies Diploma Level 5

    Oxford Home Study College
    Diploma QLS Level 5 | *FREE PDF Certificate* Tutor Support & Exam | 130 CPD Credits | Free Business Management Course
    • 60 students
    • Online
    • 450 hours · Self-paced
    • 130 CPD points
    • Tutor support
    Great service
    Business Studies Certificate of achievement in Business Studies QLS Level 5. Additional CPD Accredited Certificate with 130 CPD points available with no extra study. The course comes with easy to understand e-learning study materials. Endorsed Certificate of Achievement .T …
    Save 40%
    £12 £20

  • Diploma in Customer Service - Level 5 CPD Accredited

    Brentwood Open learning College
    Certificate QLS Level 5 | *FREE PDF Certificate* |120 CPD Credits | **PR & Problem Solving Free Courses*
    • 483 students
    • Online
    • 450 hours · Self-paced
    • 60 CPD points
    • Tutor support
    Great service
    Highly rated
    Customer Service ** 4 Courses Bundle** **FREE PR Course****FREE Problem Solving course **FREE COVID-19 Course Certificate in Customer Service QLS Level 5. Additional CPD Accredited Customer Service Certificate with 120 CPD points available with no extra study. This Custo …
    Save 45%
    £12 £22

  • Business Administration Diploma

    Janets
    Level 2 | CPD Certified | FREE PDF Certificate | FREE Assessment |Tutor Support | Lifetime Access | 100% Pass Rate
    • 44 students
    • Online
    • 72 hours · Self-paced
    • Certificate(s) included
    • 20 CPD points
    Great service
    Are you hoping to advance your career or simply enhance your present skills? You might be able to do thus with the aid of our distinctive Business Administration course! Increase your knowledge with top-notch training; enrol in the Business Administration course for a highly ef …
    Save 36%
    £12 £19

  • Accounting Management

    Oxford Home Study College
    Diploma QLS Level 5 | *FREE PDF Certificate* |*100% Pass Rate* | 100 CPD Credits | Free Bookkeeping Course
    • 21 students
    • Online
    • 450 hours · Self-paced
    • 100 CPD points
    • Tutor support
    Great service
    Accounting Management CPD Accounting Management Accredited Diploma with 100 CPD points. The course comes with easy to understand e-learning study materials. The better you understand the Accountancy profession, the more likely you are to become a successful Accountant. T …
    £12

  • Marketing Executive - Job Ready Programme with Full Career Support

    Janets
    100% Job Placement, Money-Back Guarantee, Live Projects, CV & Portfolio Help, Mentor Support, No Hidden Fees
    • 106 students
    • Online
    • 6 months · Self-paced
    • Certificate(s) included
    • 300 CPD points
    • Tutor support
    • Job guarantee programme
    Great service
    Did you know that the demand for skilled marketing executives in the UK has skyrocketed by over 25% in the past five years, driven by the rise of digital marketing and e-commerce? As businesses increasingly rely on digital strategies to reach consumers, marketing executives play …
    £1,999

  • Strategic Planning & Customer Relationship Management - CPD Certified

    Apex Learning
    Summer Flash Sale | 30-in-1 Bundle| CPD Certified | 300 CPD Points| Gifts: Hardcopy + PDF Certificate + SID (Worth 300)
    • Online
    • 125 hours · Self-paced
    • Certificate(s) included
    • 300 CPD points
    • Tutor support
    Great service
    ***24 Hour Limited Time Flash Sale*** Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £300 as a Gift! - Enrol Now! Strategic planning and customer relationship management are the cornerstones of business success. According to a recent UK study, business …
    £209

  • Business Management Course - Level 4

    Brentwood Open learning College
    Diploma QLS Level 4 |*FREE PDF Certificate* Tutor Support & Exam|100 CPD Points|*FREE Management Skills Course*
    • 62 students
    • Online
    • 400 hours · Self-paced
    • 130 CPD points
    • Tutor support
    Great service
    Business Management Diploma in Business Management Level 4. Additional CPD Accredited Certificate with 130 CPD points available with no extra study. The course comes with easy to understand e-learning study materials. Endorsed business management level 4 from Certificate o …
    Save 60%
    £12 £30

  • Business Studies Course

    Brentwood Open learning College
    Certificate QLS Level 3| *FREE PDF Certificate* Tutor Support & Exam | 70 CPD Credits | Free Management Skills Course
    • 113 students
    • Online
    • 200 hours · Self-paced
    • 70 CPD points
    • Tutor support
    Great service
    Highly rated
    Business Studies Course Certificate in Business Administration QLS Level 3. Additional CPD Accredited Certificate with 70 CPD points available with no extra study. The course comes with easy to understand e-learning study materials. Endorsed Certificate of Achievement. Stu …
    £12

  • SaaS Sales Development Representative Job Ready Programme - Exclusive Edition

    Janets
    Flash Sale! (was 2999) | Job Market Analysis | Consultations & 1-on-1 Mentorship | Portfolio & CV | Money Back Guarantee
    • 13 students
    • Online
    • 6 months · Self-paced
    • Certificate(s) included
    • 200 CPD points
    • Tutor support
    • Job guarantee programme
    Great service
    The demand for skilled SaaS Sales Development Representatives in the UK is rapidly increasing as businesses seek to leverage technology for competitive advantage. With the software-as-a-service model becoming a cornerstone of modern business, the sector is projected to experience …
    £1,999

  • Purchasing & Procurement

    Oxford Home Study College
    Diploma QLS Level 5 | *FREE PDF Certificate* Tutor Support & Exam | 110 CPD Credits | *FREE Marketing Course*
    • 389 students
    • Online
    • 450 hours · Self-paced
    • 110 CPD points
    • Tutor support
    Great service
    Highly rated
    Purchasing & Procurement Diploma of achievement in Purchasing & Procurement QLS Level 5 . Additional CPD Accredited Certificate with 110 CPD points available with no extra study. The course comes with easy to understand e-learning study materials. Endorsed Certific …
    £12

  • Office Management and Administration

    Brentwood Open learning College
    Diploma QLS Level 5| *FREE PDF Certificate* Tutor Support & Exam | 110 CPD Credits | *FREE Cyber Security Course**
    • 47 students
    • Online
    • 450 hours · Self-paced
    • 110 CPD points
    • Tutor support
    Great service
    Office Management Diploma in Office Management QLS Level 5. Additional CPD Accredited Office Management Certificate with 110 CPD points available with no extra study. This Office Management course comes with easy to understand e-learning study materials. Study Office Mana …
    Save 79%
    £12 £59

  • Customer Service Administrator

    Thames College
    15 in 1 CPD Accredited Bundle | 1 Free PDF Certificate + 1 Hardcopy Certificate | 150 CPD Points | Instant Access
    • Online
    • 60 hours · Self-paced
    • Certificate(s) included
    • 150 CPD points
    • Tutor support
    Great service
    In today's competitive market, proficient customer service administration is pivotal for businesses to thrive. The Customer Service Administrator Course offers a comprehensive understanding of Customer Relationship Management (CRM), an indispensable aspect of modern business op …
    £75

  • Advanced Diploma in Customer Service - Level 5

    Oxford Home Study College
    Diploma QLS Level 5 |*FREE PDF Certificate* Tutor Support & Exam | 120 CPD Points|PR & Communication Skills Free Courses
    • 154 students
    • Online
    • 450 hours · Self-paced
    • 120 CPD points
    • Tutor support
    Great service
    Customer Service Level 5 ** 4 Courses Bundle** **FREE PR Course****FREE Communication Skills course **FREE COVID-19 Course Diploma in Customer Service QLS Level 5. Additional CPD Accredited Certificate with 120 CPD points available with no extra study. Diploma of Achiev …
    Save 63%
    £12 £33

  • Accounting : Account Management Level 5

    Oxford Home Study College
    CPD Diploma Level 5 *Complete Course* | *FREE PDF Certificate* |100 CPD Credits | Free Bookkeeping Course
    • 38 students
    • Online
    • 450 hours · Self-paced
    • 100 CPD points
    • Tutor support
    Great service
    Account Management CPD Accredited Account Management Level 5 Certificate with 100 CPD points. The course comes with easy to understand e-learning study materials. With no prior knowledge or experience required, this Account Management course Advanced Level certificate pr …
    £12

  • Call Centre Training -Trainer Training Materials & Resources

    LearnPac Systems
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • Online
    • 12 hours · Self-paced
    • 12 CPD points
    Great service
    Call Centre Training -Trainer Training Materials & Resources Welcome to our online Call Centre training course. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK). Phone skills are a highly valuable too …
    £695

  • Customer Experience Agent - Job Ready Programme with Full Career Support

    Janets
    100% Job Placement, Money-Back Guarantee, Live Projects, CV & Portfolio Help, Mentor Support, No Hidden Fees
    • 27 students
    • Online
    • 6 months · Self-paced
    • Certificate(s) included
    • 300 CPD points
    • Tutor support
    • Job guarantee programme
    Great service
    Did you know that companies lose over £37 billion annually in the UK alone due to poor customer service? In today’s hyper-competitive market, exceptional customer experience is no longer a bonus but a necessity. Businesses are searching for skilled professionals who can off …
    £1,499

  • Tour Manager Job Ready Programme - Exclusive Edition Course

    Janets
    Flash Sale! (was 3599) | Job Market Analysis | Consultations & 1-on-1 Mentorship | Job Placement | Money Back Guarantee
    • 15 students
    • Online
    • 6 months · Self-paced
    • Certificate(s) included
    • 200 CPD points
    • Tutor support
    • Job guarantee programme
    Great service
    Trending
    The demand for skilled Tour Managers in the UK is growing as the travel industry continues to thrive. With tourists seeking unique, well-organized experiences, Tour Managers play a vital role in planning, coordinating, and leading tours for individuals or groups. This role offers …
    £2,499

  • Customer Service, KYC, CDD & CRM Training - CPD Certified

    Academy for Health & Fitness
    Level 4 QLS Endorsed & CPD Certified| 6 in 1 Exclusive Bundle! | 170 CPD Points | Free PDF Certificate | Lifetime Access
    • Online
    • 25 hours · Self-paced
    • Certificate(s) included
    • 170 CPD points
    • Tutor support
    Great service
    ★★★ 24-Hour Flash Sale! Prices Reduced Like Never Before!! ★★★ Do you dream of a career where you build relationships, solve problems, and ensure customer satisfaction? In the UK alone, the customer service industry employs over 5 million people, with a projected growth of 10% b …
    Save 8%
    £31.99 £35

  • Marketing Manager - Job Ready Programme with Full Career Support

    Janets
    Flash Sale! (was 1999) | Job Market Analysis | Portfolio, CV & Enrolment Letter | Consultations | Money Back Guarantee
    • 33 students
    • Online
    • 6 months · Self-paced
    • Certificate(s) included
    • 200 CPD points
    • Tutor support
    • Job guarantee programme
    Great service
    The demand for skilled Marketing Managers in the UK is soaring! With the increasing reliance on digital strategies and customer-centric approaches, the marketing sector is projected to grow significantly over the next decade, offering salary ranges between £40000 and £6 …
    £1,499

  • Virtual Assistant - Job Ready Programme with Full Career Support

    Janets
    Flash Sale! (was 1999) | Job Market Analysis | Portfolio, CV & Enrolment Letter | Consultations | Money Back Guarantee
    • 37 students
    • Online
    • 6 months · Self-paced
    • Certificate(s) included
    • 200 CPD points
    • Tutor support
    • Job guarantee programme
    Great service
    The demand for skilled Virtual Assistants in the UK is on the rise! As businesses increasingly embrace remote work and digital operations, the sector is projected to see a 30% increase in demand over the next decade, offering an average salary of £25,000 for virtual assistan …
    £1,499

  • Marketing Manager Job Ready Programme - Exclusive Edition

    Janets
    Flash Sale! (was 2999) | Job Market Analysis | Consultations & 1-on-1 Mentorship | Portfolio & CV | Money Back Guarantee
    • 29 students
    • Online
    • 6 months · Self-paced
    • Certificate(s) included
    • 200 CPD points
    • Tutor support
    • Job guarantee programme
    Great service
    In an ever-evolving digital landscape, the role of a Marketing Manager is vital for driving brand awareness and revenue growth. As businesses increasingly focus on strategic marketing initiatives, professionals skilled in various marketing disciplines are in high demand. In the U …
    £1,999

  • Account Management : Account Management

    Brentwood Open learning College
    Advanced Diploma QLS Level 7 | *FREE PDF Certificate* | 130 CPD Credits | *Free Bookkeeping Course*
    • 31 students
    • Online
    • 620 hours · Self-paced
    • 130 CPD points
    • Tutor support
    Great service
    Account Management Advanced Diploma in Account Management QLS Level 7. Additional CPD Accredited Certificate with 130 CPD points available with no extra study. The course comes with easy to understand e-learning study materials. Account Management Level 7 Endorsed Certifi …
    £12

  • Diploma in Customer Service - CPD Course

    Oxford Home Study College
    CPD Accredited | Advanced Diploma QLS Level 5 | 120 CPD Points |+2 FREE Courses [12,000+ Students] FREE PDF Certificate
    • 152 students
    • Online
    • 450 hours · Self-paced
    • 120 CPD points
    • Tutor support
    Great service
    Highly rated
    Customer Service **4 Courses Bundle** **FREE PR Course**FREE Communication Skills course**FREE COVID-19 Course Diploma in Customer Service QLS Level 5. Diploma of achievement in Customer Service. Additional CPD Accredited Customer Service Certificate with 120 CPD points a …
    Save 25%
    £12 £16

  • CRM: Customer Relationship Management

    Academy for Health & Fitness
    Level 4 QLS Endorsed Diploma! 120 CPD Points| 8 Video Lessons| Free Student ID Card & Assessment Included
    • Online
    • 10 hours · Self-paced
    • 120 CPD points
    • Tutor support
    Great service
    ★★★ 24-Hour Flash Sale! Prices Reduced Like Never Before!! ★★★ In an era where customer loyalty is gold, understanding Customer Relationship Management (CRM) becomes essential for any business aspiring to thrive in the long run. In the UK, studies have shown that acquiring a new …
    £12

  • ECommerce Certificate Level 3

    Oxford Home Study College
    Certificate QLS Level 3 | *FREE PDF Certificate* Tutor Support & Exam | 60 CPD Credits | Free Digital Marketing Course
    • 392 students
    • Online
    • 200 hours · Self-paced
    • 60 CPD points
    • Tutor support
    Great service
    ECommerce Course Certificate of achievement in Ecommerce QLS Level 3. Additional CPD Accredited Certificate with 60 CPD points available with no extra study. The course comes with easy to understand e-learning study materials. ECommerce Management (Level 3). Endorsed Cert …
    £12

  • Travel Agent and Consultant Training Level 5

    One Education
    Free QLS Endorsed Certificate Included | Free 5 Courses | 24x7 Access & Full Tutor Support
    • 38 students
    • Online
    • 412 hours · Self-paced
    • Certificate(s) included
    • 150 CPD points
    • Tutor support
    Great service
    Unlock the secrets to running a successful and profitable travel agency or consultancy with our comprehensive Travel Agent and Consultant Training course. Whether you're dreaming of launching your own business or aiming to enhance your skills as a travel agent, this course is yo …
    Save 15%
    £100 £119

  • Office Skills for Customer Success

    One Education
    Accredited by CPD| Complete Video Lessons from Expert Instructor | Tutor Support Included
    • 45 students
    • Online
    • 91 hours · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    Unlock Your Full Potential with Our Office Skills for Customer Success Course! Acquire the essential skills that employers are looking for in today's competitive employment market. Our course covers every aspect you need to succeed in today's work environment, from understanding …
    Save 25%
    £12 £16

  • Level 7 Administrative Management with Accounting, Finance & CRM Bundle

    One Education
    6-Courses Bundle | Level 7 QLS | CPD Accredited | Free Study Materials | No Hidden Fees | 24*7 Tutor Support
    • 28 students
    • Online
    • 645 hours · Self-paced
    • 180 CPD points
    • Tutor support
    Great service
    Elevate your leadership game. Build a strong foundation in management and administration. New managers often possess technical expertise but lack managerial skills. This course focuses on developing these essential management abilities, including motivation and employee developm …
    £41

  • Retail Management and Merchandising

    One Education
    CPD UK Certified | QLS Level 7 Advanced Diploma | 180 CPD Points | Exam & Full Tutor Support | Instant Result
    • 142 students
    • Online
    • 700 hours · Self-paced
    • 180 CPD points
    • Tutor support
    Great service
    Retail management is a booming field, with new trends and technology constantly reshaping the industry. Our comprehensive Retail Management course provides the knowledge and skills needed to excel in a retail leadership role. Start your journey to success in retail management tod …
    Save 14%
    £12 £14

  • CRM, PR & Phone-Based Customer Service

    Academy for Health & Fitness
    Special Offer! | 20 in 1 Bundle | QLS Endorsed Diploma! | Free Assessments | 250 CPD Points | Lifetime Access
    • Online
    • 100 hours · Self-paced
    • Certificate(s) included
    • 310 CPD points
    • Tutor support
    Great service
    ★★★ 24-Hour Knowledge Knockdown! Prices Reduced Like Never Before ★★★ Customers are the true kings of the modern business world. They are the rulers, the controllers of the entire market. That's why a company's progress depends on how it handles its customer service and public re …
    £129

  • Hospitality & Catering Management : All essential courses for Hospitality Management

    One Education
    CPD Certified Training | 23 in 1 Exclusive Training on Hospitality, Catering & Tourism | FREE Exam and Tutor Support
    • Online
    • 25 hours · Self-paced
    • 20 CPD points
    • Tutor support
    Great service
    Hospitality & Catering Masterclass Bundle Unlock Your Potential in the Thriving Hospitality & Catering Industry Are you passionate about crafting unforgettable experiences in luxurious hotels and resorts? If so, our Hospitality Masterclass Bundle is the perfect fit! Cu …
    £100

  • Business Administration

    Oxford Home Study College
    Diploma QLS Level 5 | *FREE PDF Certificate* |*100% Pass Rate* | 130 CPD Credits | *Free Business Ethics Course*
    • 476 students
    • Online
    • 450 hours · Self-paced
    • Certificate(s) included
    • 130 CPD points
    • Tutor support
    Great service
    Highly rated
    Trending
    Business Administration Course Diploma in Business Administration QLS Level 5. Additional CPD Accredited Business Administration Certificate with 130 CPD points available with no extra study. This Business Administration course comes with easy to understand e-learning study mate …
    £12

  • Air Cabin Crew Advanced Course Level 4 CPD Accredited

    Oplex Careers
    Online cabin crew course, tutor support, final exam included
    • Online
    • 18 hours · Self-paced
    • 18 CPD points
    • Tutor support
    Great service
    The online Cabin Crew Level 4 Course from Oplex Careers aims to provide great insight into the skills and knowledge related to delivering exceptional customer service before, during and after in flight service, aviation in health and safety and more.
    Save 58%
    £12 £29

  • Travel Agent, Customer Service with Tourism Marketing- QLS Endorsed

    One Education
    CPD UK Certified | Level 5 Endorsed Diploma | Exclusive Course Materials | Lifetime Access
    • 235 students
    • Online
    • 390 hours · Self-paced
    • 150 CPD points
    • Tutor support
    Great service
    The tourism business is renowned for its benefits and employment opportunities. You have discovered the ideal course if you're committed to pursuing a career in the tourist industry and have a love of adventure and a thirst for knowledge! Our Travel Agent course from One Educatio …
    Save 33%
    £12 £18

  • Administrative Assistant

    Brentwood Open learning College
    Diploma QLS Level 5 | *FREE PDF Certificate* Tutor Support & Exam | 130 CPD Credits | Free Report Writing Course
    • 47 students
    • Online
    • 450 hours · Self-paced
    • 130 CPD points
    • Tutor support
    Great service
    Highly rated
    Administrative Assistant Diploma in Administrative Assistant QLS Level 5. Additional CPD Accredited Administrative Assistant Certificate with 130 CPD points available with no extra study. The course comes with easy to understand e-learning study materials. Administrative …
    £12

  • CRM : Mastering Customer Service & Relationship Management - QLS Endorsed

    StudyHub
    FREE Quality Licence Scheme Endorsed Certificate of Achievement | 15-in-1 Exclusive Bundle
    • Online
    • 28 hours · Self-paced
    • Certificate(s) included
    • 150 CPD points
    • Tutor support
    Great service
    In today's competitive business landscape, mastering CRM - customer relationship management is key to building a successful and sustainable business. That's why we're thrilled to introduce our CPD Certified CRM : Customer Relationship Management Bundle, designed to equip you with …
    Save 8%
    £100 £109

  • Certificate in Call Centre Training - Online CPD Accredited Training Course

    Octrac consulting
    • Online
    • 6 hours · Self-paced
    • 6 CPD points
    • Tutor support
    Certificate in Call Centre Training - Online CPD Accredited Training Course Phone skills are a highly valuable tool to have in an employee's skill-set, and Call Centre Training will help provide those skills. This online course will help participants improve their phone skill …
    £39.99

  • Office Management and Administration

    Oxford Home Study College
    Diploma QLS *Complete Course* | *FREE PDF Certificate* | 110 CPD Credits | *Free Report Writing Course*
    • 87 students
    • Online
    • 450 hours · Self-paced
    • 110 CPD points
    • Tutor support
    Great service
    Office Management and Administration Diploma in Office Management & Administration QLS Level 5. Additional CPD Accredited Certificate with 110 CPD points available with no extra study. This Office Management and Administration course comes with easy to understand e-lea …
    £12

  • Call Centre - Online Course - CPD Accredited

    LearnPac Systems
    CPDUK Accredited | Instant Course Access | Includes Assessment & Certificate | Instant Certificate Download
    • Online
    • 4 hours · Self-paced
    • 4 CPD points
    • Tutor support
    Great service
    Call Centre - Online Course - CPD Accredited. Welcome to our online Call Centre training course. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK). Phone skills are a highly valuable tool to have in an emp …
    £19.99

  • Phone-Based Customer Service

    One Education
    CPD UK Certified | Interactive Video Course | Self-Paced Training | 24/7 Access for 12 Months
    • Online
    • 6 hours · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    The Phone-Based Customer Service is all you need to advance your career in the relevant fields. Enrol now to discover everything you need to know about the Phone-Based Customer Service and the skills to improve your talents in this field and be confident in your knowledge bucket …
    £20

  • Hotel Management: Hotel Receptionist and Hospitality Management

    Academy for Health & Fitness
    Level 5 Diploma(QLS Hard Copy Certificate Included)>255 CPD Points>Gift: 10 CPD Course + PDF Certificate>Lifetime Access
    • 13 students
    • Online
    • 56 hours · Self-paced
    • Certificate(s) included
    • 255 CPD points
    • Tutor support
    Great service
    ★★★ 24-Hour Knowledge Knockdown! Prices Reduced Like Never Before ★★★ Imagine the vibrant buzz of a five-star lobby, the clinking of glasses in a bustling restaurant, the seamless orchestration of a guest's perfect stay. The UK hospitality industry is booming, with a projected g …
    £119

  • Introduction to Account Management- Virtual Training

    Practical Training for Professionals
    • Online
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This Introduction to Account Management is a customer relationship management course. Customer care is vital to any successful organisation, this course looks at current practice and explains how to set standards and develop best practice. Good customer care must be managed and …
    £336

  • Facebook Marketing Essentials

    International Open Academy
    CPD UK & ICOES Accreditation | 30 CPD Points | Buy this course and avail of a FREE one-month membership to 300+ courses
    • Online
    • 30 hours · Self-paced
    • Certificate(s) included
    • 30 CPD points
    Great service
    Know how to effectively use Facebook marketing to drive demand, build loyal followers, increase awareness, grow your business and boost sales. The course has been created by social media manager Latasha James , who has worked with Fortune 500 companies and startups . She loves …
    £15

  • Estate Agent - QLS Endorsed Level 5 Diploma

    One Education
    1 FREE QLS Endorsed Certificate | FREE 6 CPD Courses | 150 CPD Points | Lifetime Access | FREE Retake Exams & Assessment
    • 144 students
    • Online
    • 200 hours · Self-paced
    • Certificate(s) included
    • 150 CPD points
    • Tutor support
    Great service
    From property hunting to closing the deal, Level 5 Estate Agent are the guide who assist the clients with every aspect of a sale. Additionally, Estate Agents help clients finding their ideal house, which can be a quite satisfying and rewarding profession. While being a profession …
    Save 32%
    £100 £149

  • Customer Experience Manager Job Ready Programme with Full Career Support - Premium Edition

    Janets
    100% Job Placement, Money-Back Guarantee, Live Projects, CV & Portfolio Help, Mentor Support, No Hidden Fees
    • 56 students
    • Online
    • 3 months · Self-paced
    • Certificate(s) included
    • 300 CPD points
    • Tutor support
    • Job guarantee programme
    Great service
    The stats are insane! More than 86% of customers are willing to pay more for a great customer experience? This statistic underscores the immense value that exceptional customer service brings to businesses. As the world becomes increasingly interconnected and customer expectatio …
    £1,999

  • Nail Technician Diploma

    Online Courses Learning
    Become an Expert Nails Tech: Designs to Starting a Business
    • 30 students
    • Online
    • 20 hours · Self-paced
    • Certificate(s) included
    • 20 CPD points
    • Tutor support
    Nail Technician Diploma - CPD Certified Do you have a passion of nail art? Are you interested in building a desired career? The Nail Technician Diploma is a wonderful learning opportunity for you. This course also helps anyone who is already a nail technician that wants to brus …
    £300
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FAQs

Reed Courses advertises a large variety of CRM courses which are delivered by a range of learning providers. The CRM courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a CRM course which provides CPD points/hours or qualifications, there are a number of learning options available.

If you're looking for CRM courses, you might also be interested in Marketing, PR and Business Marketing. These courses can be taken to further enhance your understanding of the subject. By having a broader understanding of the subject can help you to improve your professional or personal development.

In addition to free CRM courses, Reed Courses also has plenty of paid for online CRM courses, designed to meet all kinds of learning goals and to suit a range of preferred study methods.

Reed Courses advertises a variety of free online CRM courses. Alternatively you'll be able to enrol on an online CRM course of your choosing, and study entirely online. If you'd prefer an in-person learning experience, you could take a classroom CRM course where you'll be taught in a classroom at a given location. Reed Courses also advertises distance learning courses and in-company CRM courses from a variety of learning providers.
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