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Customer service courses in London

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  • Customer Service: CRM, KYC, Office Management, Communication & Problem Solving Skills

    Janets
    30 in 1 Career Action Plan Programme | 300 CPD Points | Free PDF & Hard Copy Certificate | 24/7 Support |Lifetime Access
    • Online
    • 270 hours · Self-paced
    • Certificate(s) included
    • 300 CPD points
    • Tutor support
    Great service
    ***24 Hours Limited Time Sale Offer*** Customer Service Programme Enrolment Gifts: FREE PDF & Hard Copy Certificate | PDF Transcripts | FREE Student ID | Enrolment Letter | Lifetime Access | Free Assessment The gap between supply and demand for Customer Service professionals …
    £200

  • Customer Relationship Management (CRM), KYC & Customer Service

    Academy for Health & Fitness
    Super Saver Offer! | 13 in 1 Bundle | QLS Endorsed Diploma! | 3 Free QLS Certificate & Assessments | Lifetime Access
    • Online
    • 60 hours · Self-paced
    • Certificate(s) included
    • 130 CPD points
    • Tutor support
    Great service
    ***24 Hour Limited Time Flash Sale*** ►►► Customer Relationship Management (CRM), KYC & Customer Service Admission Gifts ◄◄◄ ★★ FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter★★ Ever thought about what ma …
    Save 1%
    £205 £209

  • Lean Six Sigma Green Belt - London

    Training Deals
    • 26 enquiries
    • Classroom - South West London
    • 5 days · Full-time
    • Certificate(s) included
    • Tutor support
    This course is designed to provide delegates with the knowledge required to pass the Lean Six Sigma Yellow and Green Belt exams and become a certified Lean Six Sigma Green Belt. Lean Six Sigma Green Belt is a globally sought-after qualification which indicates the holder has …
    Enquire for pricing

  • Exceptional Service Skills for Technical People / Support - One Day Course

    Hamilton Mercer
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    It takes more than technical know-how to work successfully on a helpdesk. Being organised, a strong communicator and having the ability to keep calm under pressure are all essential. If you work on a helpdesk, or if you’re pursuing helpdesk roles, this course will help you to dev …
    £495

  • Professional Email Writing - One Day Course

    Hamilton Mercer
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    There’s a world of difference between a hastily typed email and a carefully crafted message that gets the right response from recipients. Hamilton Mercer’s Service Methodologies™ help people to craft persuasive communications that don’t solely rely on ‘! High Importance’ flaggi …
    £495

  • Professional Telephone Skills - One Day Course

    Hamilton Mercer
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    The way in which you conduct yourself on the phone at work speaks volumes about your attitude, commitment and level of professionalism. It also goes a long way towards creating the right impression of your organisation. When you get it right you not only help to meet the caller’s …
    £495

  • Professional Receptionist

    Hamilton Mercer
    • 26 enquiries
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    The receptionist is the face of the organisation and is therefore responsible for making an excellent first impression with guests and business partners who attend an organisation’s premises. Adopting a professional approach to this role will not only benefit your organisation bu …
    £495

  • Customer Service Representative Advanced Diploma - CPD Accredited

    StudyHub
    CPD Certified | 25-in-1 Bundle | Basic to Advanced | FREE PDF & Hardcopy Certificate | Exam & Tutor Support Included
    • Online
    • 125 hours · Self-paced
    • Certificate(s) included
    • 250 CPD points
    • Tutor support
    Great service
    24 Hour Flash Deal **25-in-1 Customer Service Representative Diploma Mega Bundle** ►►► Customer Service Representative Diploma Enrolment Gifts ◄◄◄ **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter ** Take the …
    £279

  • Consistently Delivering Exceptional Service

    Hamilton Mercer
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    Customer service shouldn’t just be exceptional; it should be consistently exceptional. Delivering exceptional service will demonstrate a positive, determined, can-do approach that increases customer desire for your product or service. Delivering consistently exceptional customer …
    £495

  • Dealing with Challenging People / Situations

    Hamilton Mercer
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    To handle difficult customers or situations successfully, you must take the other person’s perception into account. The customer might not always be factually correct, but their perception is always their reality. Self-awareness and self-control are vital when it comes to dealing …
    £495

  • Effective Delegation Skills

    Hamilton Mercer
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    • Tutor support
    A person can only do so much. If you want to accomplish more – and create opportunities for others to expand their skills – you must learn to delegate effectively. Hamilton Mercer’s Delegation Methodologies™ help individuals to improve productivity, optimise efficiency, develop o …
    £495

  • Effective Complaint Hnadling

    Hamilton Mercer
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    • Tutor support
    Rushing to ‘close complaints down’, hiding behind a complaints procedure’ and seeing complaints as an ‘inconvenience’ are guaranteed ways to infuriate customers. Hamilton Mercer’s Service Methodologies™ empower people to own complaints, adapt communication styles accordingly, and …
    £495

  • Practical C# Programming - London

    TrainX
    Learn C# Now: Face-to-Face Classroom Courses - Maximum 8 attendees
    • Classroom - West London
    • 3 days · Part-time or full-time
    • Certificate(s) included
    C# skills are in high demand: This C# London Course delivered by our highly experienced trainer, holding Microsoft C# Specialist and CompTIA Certified Technical Trainer (CTT+) certifications, will efficiently help you to understand and apply C# within your projects. During the co …
    £1,495

  • Customer Service Diploma Level 3 With Complete Career Guide

    Training Express Ltd
    10 FREE Certificates | 10 CPD Accredited Courses | Unlimited Retake | Lifetime Access
    • Online
    • 70 hours · Self-paced
    • Certificate(s) included
    • 100 CPD points
    • Tutor support
    Great service
    Ready to elevate your customer service skills to the next level and carve out a successful career path? Introducing our Customer Service Diploma Level 3 with Complete Career Guide—an all-encompassing program designed to equip you with the expertise and knowledge needed to excel …
    £50

  • ILM & CPD Executive PA Business Diploma Classroom

    Global PA Association
    Classroom based course with study materials, tutor support
    • 55 enquiries
    • Classroom - Central London
    • 3 days · Full-time
    • Certificate(s) included
    • 25 CPD points
    • Tutor support
    Great service
    The Global PA Business Diploma has been designed for Executive Assistants, Executive PAs, Personal Assistants, Office Managers, Team Assistants who wish to advance their business and management skills and capabilities to become a proactive contributor at Senior Management level T …
    £1,530

  • Sage 50 Accounts Training Course

    Pitman Training Essex and Suffolk
    • 102 enquiries
    • Classroom - Central London
    • 30 hours · Part-time
    • 30 CPD points
    • Tutor support
    Popular
    Gain the knowledge and confidence to record and carry out bookkeeping processes using Sage 50 Accounts in the workplace. Newly updated content for Making Tax Digital. Getting to grips with the latest version of Sage will help you impress potential employers and you’ll gain …
    £499

  • Microsoft Access - Foundation Skills

    Pitman Training Essex and Suffolk
    Classroom based course with study materials, tutor support and final exam included.
    • Classroom - Central London
    • 22 hours · Part-time or full-time
    • 22 CPD points
    • Tutor support
    This course will teach you how to utilise Microsoft Access to its full potential, enabling you to design, manage and use this popular database software in a professional context.
    £479

  • Effective Communication Skills

    Powercall Global Training
    Learn how to build trust and instant rapport with effective communication skills
    • Classroom - West London
    • 4 hours · Part-time
    • Certificate(s) included
    • Tutor support
    In any role centred around sales, customer service or generating leads, effective communication skills are rightly considered to be the most important element a person requires in order to be successful. Time and time again, excellent communication skills are a leading factor in …
    £420

  • Essential Selling Skills

    Powercall Global Training
    Interactive trainer-led classroom based Selling Skills Workshop, with activities.
    • Classroom - West London
    • 7 hours · Part-time
    • Certificate(s) included
    • Tutor support
    Popular
    Our selling skills course equips attendees with the key techniques to open their sales interactions with maximum impact, to accelerate the building of trust and rapport with prospects, to establish clear value and to secure commitment in the most effective fashion. Attendees will …
    £504

  • Managing Customer Excellence eCourse - CQI/IRCA Professional Qualification

    TPT Consultancy & Training Ltd
    Online self study course with CQI/IRCA certification.
    • Online
    • 24 hours · Self-paced
    • Professional certification
    • Tutor support
    Great service
    This CQI/IRCA certified PT207: Managing Customer Excellence course will provide the practical skills to identify the different types of customers and stakeholders. Gain knowledge and insight into their various types of requirements. Learn the skills required to translate these re …
    £900

  • SIA Trainer Level 3 Award in the Delivery of Conflict Management Training Course

    Russbridge Academy
    Approved Qualification | Become a SIA Trainer | Fast Track Result and Certificate
    • Classroom - South East London
    • Part-time
    • Regulated qualification
    • Exam(s) included
    • Tutor support
    Great service
    Russbridge Academy Ltd is a leading training provider in the United Kingdom offering vocational and career-oriented courses. We have outstanding performance with a vast number of learners in every corner of the country. Our success and service has lead to us being awarded “Train …
    £430

  • BCS Requirements Engineering | part of the BCS Diploma in Business Analysis

    TCC Training and Consultancy
    COVID-19 Update: Attend from home - Live Online tutor-led classroom course with interactive group exercises.
    • 35 enquiries
    • Classroom - North West London
    • 3 days · Full-time
    • Professional certification
    • Exam(s) included
    • Tutor support
    TCC’s BCS Requirements Engineering course introduces you to the techniques for uncovering the requirements which will lead to a working, cost-effective solution. With the use of a supporting case study, this course defines the types of requirements, the people involved in the e …
    £1,194

  • QuickBooks Training / QuickBooks Software Training

    KBM training
    100% Practical Training, Official Certification from QuickBooks
    • 49 enquiries
    • Classroom - South East London
    • 32 hours · Part-time or full-time
    • Certificate(s) included
    • 8 CPD points
    • Tutor support
    Great service
    QuickBooks Training: You can have multiple degrees and qualifications, but if you do not have relevant accounting work experience, or software knowledge such as Sage 50, Sage Payroll, QuickBooks, Excel, and Xero, finding a job will be very difficult. We are also a recruitment fi …
    Save 33%
    £398 £600

  • Bookkeeping Training / Bookkeeping Course / Practical Bookkeeping

    KBM training
    Bookkeeping Training with Work Placement
    • 147 enquiries
    • Classroom - South East London
    • 106 hours · Part-time or full-time
    • Certificate(s) included
    • 32 CPD points
    • Tutor support
    • Job guarantee programme
    Great service
    Bookkeeping Training /Bookkeeping Course / Bookkeeper Training: If you are looking for a career in Bookkeeping , this is an ideal program for you. We at KBM Training & Recruitment, are constantly working hard to help candidates achieve the best quality training in accountanc …
    Save 50%
    £244 £488

  • Assistant Accountant Training

    KBM training
    Practical Training in Chartered Accountancy Firm
    • 255 enquiries
    • Classroom - South East London
    • Part-time
    • Certificate(s) included
    • 32 CPD points
    • Tutor support
    Great service
    Highly rated
    The Assistant Accountant training program is designed to equip you with the skills that you need to secure a job as an Assistant Accountant . Upon completion, you will have a good understanding of the financial process from purchase and sales Ledger to extended trial balance. Y …
    £398

  • Customer Service, KYC, CDD & CRM Training - CPD Certified

    Academy for Health & Fitness
    Level 4 QLS Endorsed & CPD Certified| 6 in 1 Exclusive Bundle! | 170 CPD Points | Free PDF Certificate | Lifetime Access
    • Online
    • 25 hours · Self-paced
    • Certificate(s) included
    • 170 CPD points
    • Tutor support
    Great service
    ★★★ 24-Hour Flash Sale! Prices Reduced Like Never Before!! ★★★ Do you dream of a career where you build relationships, solve problems, and ensure customer satisfaction? In the UK alone, the customer service industry employs over 5 million people, with a projected growth of 10% b …
    Save 8%
    £31.99 £35

  • Practical Accountancy Training with Guaranteed Work Experience- Sage 50 Practical Training

    KBM training
    Accountancy Bookkeeping Sage 50 QuickBooks Excel Xero
    • 346 enquiries
    • Classroom - South East London
    • 106 hours · Part-time
    • 8 CPD points
    • Tutor support
    Great service
    Practical Accountancy Training / Sage Training / Sage 50 Training / Sage / Sage Training with Guaranteed Work Placement / Sage Bookkeeping Training Sage Practical Training / Sage 50 Training is designed to equip you with the skills that you need to secure job a Bookkeeper or Acc …
    Save 45%
    £244 £448

  • Accountancy | Accountancy Work Experience

    KBM training
    Practical Accountancy Training with Qualified Accountants for Bookkeeping, Control Accounts and Final Accounts
    • 168 enquiries
    • Classroom - South East London
    • Part-time or full-time
    • 32 CPD points
    • Tutor support
    Great service
    Are you looking for a Job in Accountancy but finding it hard due to a lack of Work Experience? Competition for jobs is at an all-time high, and the qualification alone is not enough to land a job. Employers require you to have a range of technical skills and first-hand experie …
    Save 50%
    £244 £488

  • Accounting Practical Training Accounting Work Experience

    KBM training
    Accounting Work Experience
    • 78 enquiries
    • Classroom - South East London
    • Part-time or full-time
    • 32 CPD points
    • Tutor support
    Great service
    Are you looking for a Job in Accounting but finding it hard due to lack of Accounting Work Experience? Competition for jobs is at an all-time high, and the qualification alone is not enough to land a job. Employers require you to have a range of technical skills and first-hand …
    Save 33%
    £398 £600

  • Practical Accountancy Training with Free AAT Level 2 Certificate in Bookkeeping

    KBM training
    Practical Accountancy Training on Sage , Xero , Quickbooks and Excel
    • 176 enquiries
    • Classroom - South East London
    • Part-time or full-time
    • Regulated qualification
    • 32 CPD points
    • Tutor support
    • Job guarantee programme
    Great service
    Practical Accountancy Training with Free AAT Level 2 Certificate in Bookkeeping You can have multiple degrees and qualifications, but if you do not have relevant accounting work experience, finding a job will be very difficult. We can train you on all the popular accounting softw …
    Save 33%
    £398 £600

  • ACCA Practical Work Experience (PER)

    KBM training
    Gold Status ACCA Approved Accountancy Firm
    • 269 enquiries
    • Classroom - South East London
    • 106 hours · Part-time
    • 32 CPD points
    • Tutor support
    • Job guarantee programme
    Great service
    KBM Training and Recruitment provides high-quality ACCA Practical Accountancy Training in partnership with KBM Chartered Certified Accountants which is an ACCA-approved employer at Gold Level. You will gain hands-on practical training on various software such as Sage, QuickBoo …
    Save 33%
    £398 £600
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FAQs

Reed Courses advertises a large variety of Customer service courses which are delivered by a range of learning providers. The Customer service courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a Customer service course which provides CPD points/hours or qualifications, there are a number of learning options available.

If you're looking for Customer service courses, you might also be interested in Business, KYC and Public services. These courses can be taken to further enhance your understanding of the subject. By having a broader understanding of the subject can help you to improve your professional or personal development.

In addition to free Customer service courses, Reed Courses also has plenty of paid for online Customer service courses, designed to meet all kinds of learning goals and to suit a range of preferred study methods.

Reed Courses advertises a variety of free online Customer service courses. Alternatively you'll be able to enrol on an online Customer service course of your choosing, and study entirely online. If you'd prefer an in-person learning experience, you could take a classroom Customer service course where you'll be taught in a classroom at a given location. Reed Courses also advertises distance learning courses and in-company Customer service courses from a variety of learning providers.
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