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Customer service courses in North Kelvin

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  • Customer Experience Manager - Job Ready Programme with Full Career Support

    Janets
    100% Job Placement, Money-Back Guarantee, Live Projects, CV & Portfolio Help, Mentor Support, No Hidden Fees
    • 27 students
    • Online
    • 6 months · Self-paced
    • Certificate(s) included
    • 300 CPD points
    • Tutor support
    • Job guarantee programme
    Great service
    Did you know that companies lose over £37 billion annually in the UK alone due to poor customer service? In today’s hyper-competitive market, exceptional customer experience is no longer a bonus but a necessity. Businesses are searching for skilled professionals who can off …
    £1,499

  • Customer Service: CRM, KYC, Office Management, Communication & Problem Solving Skills

    Janets
    30 in 1 Career Action Plan Programme | 300 CPD Points | Free PDF & Hard Copy Certificate | 24/7 Support |Lifetime Access
    • Online
    • 270 hours · Self-paced
    • Certificate(s) included
    • 300 CPD points
    • Tutor support
    Great service
    Did you know that 96% of customers say customer service is a key factor in their loyalty to a brand? In today’s competitive market, businesses are no longer just about products or services—they’re about experiences. Exceptional customer service is now a defining factor in busine …
    £200

  • House KeepingAdvance Diploma (A-Z) - CPD Certified

    Skill Learning
    CPD Certified| Free PDF Certificate | Lifetime Access | Learner Support | No Hidden Fees | 100% Success Rate
    • Online
    • 1 hour · Self-paced
    • Certificate(s) included
    • Tutor support
    Unleash on this transformative experience and unleash your creativity with the most in-demand training on House KeepingAdvance Diploma (A-Z). Enjoy the massive discount! This House KeepingAdvance Diploma (A-Z) course is suitable for any enthusiastic learner who is ready to take t …
    £21

  • Retail Store Manager Level 3 Advanced Diploma

    Course Line On Demand
    Level 3 Advanced Diploma | CPD Certified | Free Digital Certificate | Free Exam | Lifetime Access
    • Online
    • 2 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Welcome to Retail Store Manager Level 3 Advanced Diploma, a comprehensive and engaging course designed to provide you with in-depth knowledge and practical skills in Retail Store Manager. Throughout this course, we will explore various aspects of Retail Store Manager and delve in …
    £12

  • Level 4 Diploma in Statistics - QLS Endorsed

    Kingston Open College
    QLS Endorsed + CPD QS Accredited - Dual Certification | Instant Access | 24/7 Tutor Support | All-Inclusive Cost
    • Online
    • 3 hours · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    Turn your skills into a competitive advantage that is recognised globally and endorsed for quality by QLS, the UK's most reputable high-quality course auditor. Gain expertise in using the proper data collection methods, employing the correct analyses, and effectively presenting t …
    £105

  • Digital Marketing Training - DMI Certified Social Media Marketing Specialist

    e-Careers
    Guaranteed work experience** | 1 in 4 get a job*** | Digital Marketing training | finance | eLearning | DMI Membership
    • 219 enquiries
    • Online
    • 30 hours · Self-paced
    • Professional certification
    • Exam(s) included
    Great service
    ***SALE NOW ON!*** As well as having industry-leading Digital Marketing training courses, we're now offering a programme with guaranteed work experience. Enquire today about our 'DMI Digital Marketing training with Work Experience'. Earn your digital marketing diploma in Social M …
    Save 25%
    £1,035 £1,395

  • Level 5 Diploma Information Technology (IT) & Management - CPD Approved Training

    Skill Learning
    CPD Certified Diploma | Free PDF Certificate | Lifetime Access | Learner Support | No Hidden Fees | Assessed by SLS
    • Online
    • 0.9 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Embark/ Explore/ Unleash/ Reveal on this transformative experience and unleash your creativity with the most in-demand training on Level 5 Diploma Information technology (IT). Enjoy the massive discount! This Level 5 Diploma Information technology (IT) course is suitable for any …
    Save 29%
    £21 £29.99

  • CPD Certified Customer Care & Complaint Handling Course

    Upskillist
    Learn proven techniques for resolving customer issues, improving satisfaction, and fostering positive relationships.
    • New course!
    • Online
    • 1.3 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    Learn proven techniques for resolving customer issues, improving satisfaction, and fostering positive relationships.
    £29

  • Chef Training, Hospitality & Catering Management, HACCP Food Hygiene Diploma Level 1,2 & 3

    Discover Training
    9-in-1 Cost Effective Bundle | CPD Accredited | 9 FREE PDF Certificates | 100 CPD Points | Lifetime Access
    • Online
    • 17 hours · Self-paced
    • Certificate(s) included
    • 100 CPD points
    • Tutor support
    Great service
    Catering Management Online Training Are you interested in launching a career in Catering Management or expanding your knowledge in this field? Our comprehensive Catering Management bundle is crafted by seasoned professionals in Catering Management, ensuring a deep and thorough u …
    £55

  • Business Administration Level 5

    Study Hunt
    CPD Certified | Free REED Certificate | Instantly Access, Result & Download Certificate | 24*7 Support | Lifetime Access
    • Online
    • 2 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Are you an aspiring candidate looking to maximise your knowledge and skills in the relevant field? Then, this Business Administration Level 5 course is developed for you. An expert from the relevant industry prepared this Business Administration Level 5 course to give you a premi …
    £12

  • HACCP Food Safety Level 3

    ECHO3 EDUCATION LIMITED
    Accredited HACCP | 5-star rated | 90 minutes | Same-day certificate | Quick & Easy
    • 232 students
    • Online
    • 2 hours · Self-paced
    • Certificate(s) included
    • 6 CPD points
    • Tutor support
    Great service
    HACCP Level 3 Food Safety course online. EU regulation 852/2004 requires that all food business have a food safety management system in place based on HACCP principles and that those responsible for the safety of food have appropriate training in HACCP. Whether you are workin …
    £25

  • Diploma in Coaching & Mentoring - CPD Accredited

    Learn Demy
    CPD Accredited | Instant Result & Certificate | 14 Day Money Back Guarantee | Tutor Support | Lifetime Access
    • Online
    • 4.1 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Diploma in Coaching & Mentoring _______________________________ CPD Accredited Course FREE PDF Certificate ________________________________ Do you have aspirations to begin a career in Diploma in Coaching & Mentoring or seek to deepen your understanding in this field? The …
    £12

  • Pet Industry Success: Essential Training for Pet Business Owners

    The Animal Care
    UKRLP Recognised | CPD Accredited & Certified | Lifetime Access | Free PDF Certificate | 24/7 Expert Tutor Support
    • Online
    • 3 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Running a successful pet business can be both rewarding and challenging. As pet owners increasingly seek high-quality services and products for their beloved companions, the competition within the pet industry continues to grow. Many pet business owners face the problem of standi …
    £12

  • Call Centre & Customer Service Training

    Online Training Academy
    CPD Accredited ! Free Certification | FREE Retake Exam | Lifetime Access | No Hidden Fees.
    • Online
    • 0.7 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Are you ready to transform your customer interactions and take your service game to the next level? Welcome to our Call Centre & Customer Service Training Course —a dynamic program designed to empower you with the skills, confidence, and techniques needed to thrive in toda …
    Save 20%
    £12 £15

  • Dementia Care Training - CPD Accredited

    Learn Demy
    CPD Accredited | Instant Result & FREE Certificate | 14 Day Money Back Guarantee | Tutor Support | Lifetime Access
    • Online
    • 2.2 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Dementia Care Training _______________________________ CPD Accredited Course FREE PDF Certificate ________________________________ Do you have aspirations to begin a career in Dementia Care Training or seek to deepen your understanding in this field? The Dementia Care Training …
    £12

  • Facilities Management and Organisational Skills - CPD Approved

    Apex Learning
    Summer Flash Sale | 30-in-1 Bundle| CPD Certified | 300 CPD Points| Gifts: Hardcopy + PDF Certificate + SID (Worth 300)
    • Online
    • 150 hours · Self-paced
    • Certificate(s) included
    • 300 CPD points
    • Tutor support
    Great service
    ***24 Hour Limited Time Flash Sale*** ►►►Facilities Management and Organisational Skills Admission Gifts ◄◄◄ ★★ FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter★★ Tired of browsing and searching for a Faciliti …
    £209

  • Sales Director Training - CPD Certified

    Apex Learning
    Summer Flash Sale | 30-in-1 Bundle| CPD Certified | 300 CPD Points| Gifts: Hardcopy + PDF Certificate + SID (Worth 300)
    • Online
    • 150 hours · Self-paced
    • Certificate(s) included
    • 300 CPD points
    • Tutor support
    Great service
    ***24 Hour Limited Time Flash Sale*** ►►►Sales Director Training Admission Gifts ◄◄◄ ★★ FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter★★ Tired of browsing and searching for a Sales Director Training course …
    £209

  • Diploma in Public Health Educator (A-Z) Complete - CPD Endorse

    EDURISE
    CPD Certified| Free PDF Certificate | Lifetime Access | Learner Support | No Hidden Fees | 100% Success Rate
    • Online
    • 1.4 hours · Self-paced
    • Certificate(s) included
    Great service
    Unleash this transformative experience and unleash your creativity with the most in-demand training on the Diploma in Public Health Educator (A-Z) Complete - CPD Endorse. Enjoy the massive discount! This course is suitable for any enthusiastic learner who is ready to take the Beg …
    £28.99

  • Level 2 & 3 Advance Diploma in Clinical Nutritionist (A-Z) Complete - CPD Endorse

    EDURISE
    CPD Certified| Free PDF Certificate | Lifetime Access | Learner Support | No Hidden Fees | 100% Success Rate
    • Online
    • 1.5 hours · Self-paced
    • Certificate(s) included
    Great service
    Unleash this transformative experience and unleash your creativity with the most in-demand training on the Level 2 & 3 Advance Diploma in Clinical Nutritionist (A-Z) Complete - CPD Endorse. Enjoy the massive discount! This course is suitable for any enthusiastic learner who i …
    £28.99

  • Customer Service Diploma (CPD) with Complete Career Guide

    Training Express Ltd
    Instructor-Led Training | 29 Courses Bundle | 29 Free PDF & Hardcopy Certificates | 290 CPD Points | Lifetime Access
    • Online
    • 120 hours · Self-paced
    • Certificate(s) included
    • 290 CPD points
    • Tutor support
    Great service
    ✩ Trusted by Over 10K Business Partners & 1 Million Students Around the World! ✩ Imagine stepping into a world where every customer interaction brings new possibilities. In today’s fast-paced market, exceptional customer service is more valuable than ever. With 75% of busin …
    £120

  • The progress check at age 2

    Laser Learning
    Continuous professional development (CPD) for early years practitioners, the Key Person, and nursery staff
    • Online
    • 2 hours · Self-paced
    • Certificate(s) included
    Great service
    It's a requirement of the EYFS to review the progress of children between the ages of 2 and 3 years old. This course explains the importance and aims of the progress check, steps you need to take, and the roles and responsibilities of everyone involved. Consider the role of the K …
    £25

  • Care Certificate (Standards 1 to 15) with Level 2 Safeguarding Children Training

    Study Hunt
    Instant Access | 3 Premium Courses & PDF Certificate as a Gift | *Winter Sale* | Standards 1-to-15 | 24/7 Tutor Support
    • Online
    • 6.2 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Care Certificate (Standards 1 to 15) As per elfh, The Care Certificate is a set of standards developed for the health and care support workforce to support their induction and development. The Care Certificate provides a framework to ensure that all support workers have the sam …
    £12

  • Pet Sitting and Dog Walking Business: Launch Your Technical Pet Care Service

    The Animal Care
    UKRLP Recognised | 3 CPD Accredited & Certified | Lifetime Access | Free PDF Certificate | Expert Tutor Support
    • Online
    • 6 hours · Self-paced
    • Certificate(s) included
    • 30 CPD points
    • Tutor support
    Great service
    Are you passionate about animals and looking to turn your love for pets into a profitable business? The Pet Sitting and Dog Walking Business course is here to help you launch your very own technical pet care service. In today's fast-paced world, pet owners often struggle to find …
    £21

  • Level 4 Property Law Training

    Course Hive
    Premium Course Materials | Free PDF Certificate | Money Back Guarantee | Ongoing Access | Tutor Support | 100% Pass Rate
    • Online
    • 1.1 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Are you a continuous learner, aspiring to learn new things and thus enhance your knowledge and skills? Then, you can try out this Level 4 Property Law Training course. We divided this Level 4 Property Law Training course into 09 modules, each dealing with one major topic. Moreove …
    £12

  • Hospitality Assessor

    Course Line On Demand
    Update on 2024 | CPD Certified | Free Digital Certificate | Free Exam | Lifetime Access
    • Online
    • 1.8 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Welcome to Hospitality Assessor, a comprehensive and engaging course designed to provide you with in-depth knowledge and practical skills in Hospitality Assessor. Throughout this course, we will explore various aspects of Hospitality Assessor and delve into its fundamental concep …
    £12

  • Customer Service Training - Managing Customer Service

    Knowledge Gate
    CPD Accredited>Get Free Certificate! 2 Video Lesson> No Exam Required> 24/7 Expert Support
    • Online
    • 0.5 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Customer Service Training - Managing Customer Service Lost in a sea of disgruntled customers? Dive deep into the Six Critical Elements! Chart your journey with the Five Practices of Leadership and navigate towards stellar customer service. Embark on a journey to redefine customer …
    £12

  • Level 3 Diploma in Customer Service

    Expert Tutor
    CPD Accredited | Free PDF Certificate | Instant Course Access | Free MCQ & Unlimited Retake | Lifetime Access
    • Online
    • 1.8 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Level 3 Diploma in Customer Service Do you want to expand your knowledge in the field of Level 3 Diploma in Customer Service or explore the possibility of employment through this Level 3 Diploma in Customer Service course? Whatever the reason is, you can purchase this Level 3 Dip …
    £12.99

  • Herbal Medicine Practitioner

    Knowledge Door
    CPD UK & IPHM Accredited |***Free Gift PDF & Hardcopy Certificate, MCQ Exam & 24/7 Support Included***| Lifetime Access
    • Online
    • Self-paced
    • 12 CPD points
    • Tutor support
    Great service
    This herbal medicine practitioner course is accredited by the CPD UK & IPHM. CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achie …
    £12

  • Graphic Designer - Job Guarantee Program with Money Back Guarantee

    Janets
    Flash Sale! (was 1599) | Job Market Analysis | Portfolio, CV & Enrolment Letter | Consultations | Money Back Guarantee
    • Online
    • 3 months · Self-paced
    • Certificate(s) included
    • 300 CPD points
    • Tutor support
    • Job guarantee programme
    Great service
    The gap between supply and demand for Graphic Designer skills is widening as we speak! The statistics are insane! In the next decade, the Graphic Designer industry will have a million more job openings than now in the UK alone, with an average salary of £50,000. Graphic Desi …
    £1,199

  • Customer Service Representative Essentials

    Course Line
    2-Premium course *|* 2 Free Certificates *|* Designed by Industry Experts *|* Lifetime Access
    • Online
    • 21 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Customer Service Representative Essentials Online Training Do you want to start a career in the Customer Service Representative Essentials sector or learn more about it? This Customer Service Representative Essentials bundle is designed by industry experts so that it assists you …
    £21

  • Improving Mindfulness Training – Online Course – CPD Accredited

    LearnPac Systems
    CPDUK Accredited | Instant Course Access | Includes Assessment & Certificate | Instant Certificate Download
    • Online
    • 4 hours · Self-paced
    • 4 CPD points
    • Tutor support
    Great service
    Improving Mindfulness Training – Online Course – CPD Accredited Welcome to our online Improving Mindfulness training course. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK). Improving mindfulness is abou …
    £19.99

  • Level 2 Award for Door Supervisors Course - Near You!

    Training 212
    Level 3 Emergency First Aid at Work Included! Weekly Courses!
    • Classroom - Glasgow
    • 7 days · Full-time
    • Regulated qualification
    • Exam(s) included
    • Tutor support
    Popular
    The Level 2 Award for Door Supervisors in the Private Security Industry is a comprehensive program designed for individuals looking to start or advance their careers in the private security sector. This course provides you with the essential skills and knowledge required to becom …
    £450

  • Sage 50 Computerised Accounts

    Pitman Training Glasgow & Edinburgh
    • 303 enquiries
    • Classroom - Glasgow
    • 24 hours · Part-time or full-time
    • 30 CPD points
    • Tutor support
    Objectives: To teach Sage 50 Accounts to Level 2. Benefits: * Know how to use the Sage 50 Accounts program * The flexibility and value of a course designed to enable you to work at your own pace * A personalised workbook to use as a reference guide on completion of the course …
    Enquire for pricing

  • Selling Skills for Exhibitions

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    • Tutor support
    Exhibition selling is different from normal selling and this course takes you through the process from set up to breakdown and post exhibition follow-up. It will ensure that visitors to the stand are welcomed correctly, qualified and that time is spent with the right visitors a …
    £516

  • Customer Care - Incoming and Outgoing Calls

    Practical Training for Professionals
    • 12 enquiries
    • Classroom - Edinburgh
    • 1 day · Part-time
    • 6 CPD points
    This course has been designed and adapted for a number of PTP's clients that run call-centres to handle incoming calls and outbound calls. Throughout the course, participants are encouraged to contribute to a lively debate about their perceptions of good customer service. They …
    £468

  • Customer Excellence for Finance Staff

    Practical Training for Professionals
    • Classroom - Edinburgh
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This course will enable participants to understand who their customers are and what they require us to do in order to improve and deliver customer excellence. This Customer Excellence for Finance Staff course is available throughout the UK. CPD Value 5.5 Hours Course Loca …
    £516

  • Outgoing Calls - Maximising Effectiveness

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    • Tutor support
    This telephone training course helps all those who make outgoing calls ensure that they set objectives and achieve them. Whether they be sales, customer care or research calls, delegates will be able to practise their techniques in role plays and then implement them in live cal …
    £516

  • Outstanding Customer Service Skills

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Part-time
    • Tutor support
    An intensive, practical and activity-based programme building the delegate's knowledge, skills and the will to support customers, ultimately to deliver outstanding customer service. This Outstanding Customer Service Skills training course is available throughout the UK. CPD …
    £516

  • Team Building Skills for Managers

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    • Tutor support
    This team building course deals with those aspects which encourage team players to work well together through practical sessions which highlight the best approaches for success. This Team Building course is available throughout the UK. CPD Value 5.5 Hours
    £576

  • Delivering Excellence via Email and on the Telephone

    Practical Training for Professionals
    • Classroom - Edinburgh
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This one day workshop focuses on how to deliver an excellent customer experience via email and on the telephone. You will learn the do's and dont's that increases customer loyalty. Delegates will be come experts in delivering excellent customer service levels on the phone and e …
    £516

  • Excellent Customer Care - Incoming Calls

    Practical Training for Professionals
    • Classroom - Edinburgh
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This excellent customer care course analyses typical customer frustrations and how to deal with awkward situations. It teaches professional telephone techniques from how to make a good first impression, to the use of correct vocabulary and paying attention to detail. Through in …
    £516

  • Advanced Customer Service for the Public Sector

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Part-time
    • 55 CPD points
    Advanced Customer Service for the Public Sector - Overview An inspirational and interactive course that teaches advanced customer service skills that create a pro-active customer focus within your team. CPD Value 5.5 Hours
    £468

  • Call Centre - Achieving Best Practice

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    Call Centre - Achieving Best Practice - Overview This course has been designed and adapted for a number of PTP's clients that run call-centres to handle incoming calls to the company. Throughout the course, participants are encouraged to contribute to a lively debate about th …
    £516

  • Essential Key Selling Skills

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    • Tutor support
    Key Selling Skills - Overview The key selling skills sales training course (also known as Three and half steps to selling) teaches delegates how to maximise their sales potential by learning the rules of selling. From prospecting and establishing interest, to presenting and c …
    £516

  • Customer Care Excellence

    Practical Training for Professionals
    • Classroom - Edinburgh
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    Popular
    This practical and interactive customer care course provides an overview of the personal and professional skills for staff that are often the first point of contact for customers. Throughout the course delegates will have the opportunity to discuss customer handling skills, ena …
    £516

  • Risk Management Techniques

    Practical Training for Professionals
    • 17 enquiries
    • Classroom - Edinburgh
    • Part-time
    • 55 CPD points
    This risk management course is designed to help delegates understand and assess the risks involved in making management or business decisions, and how best to respond should things go wrong. An intensive, practical and activity based programme building delegates' knowledge sk …
    £576

  • Introduction to Account Management

    Practical Training for Professionals
    • 27 enquiries
    • Classroom - Edinburgh
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This Introduction to Account Management is a customer relationship management course. Customer care is vital to any successful organisation, this course looks at current practice and explains how to set standards and develop best practice. Good customer care must be managed and …
    £516

  • Through the Customers' Eyes

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    • Tutor support
    Only when we really understand our customers' experiences of our business can we make real improvements to our business practice. This course develops techniques to help identify our customers' expectations and how we can meet and exceed them in both the sales and after sales r …
    £516

  • Consultative Selling

    Practical Training for Professionals
    • 13 enquiries
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    Consultative Selling - Overview This course is for those who sell ideas, products and services and who want to develop a selling style where the emphasis is on developing the concept of sales conversations together with long term, stable future business relationships. This …
    £516

  • Introduction to Sales - From Emerging Salesperson to Buying Advisor (2 days)

    Practical Training for Professionals
    • 12 enquiries
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    • Tutor support
    Introduction to Sales - From Emerging Salesperson to Buying Advisor (2 days) - Overview With so many businesses jostling for a share of the same marketplace/customer base, it is becoming increasingly more vital for our sales teams to be as strong and as professional as possib …
    £960

  • Knowing Your Customer to Maximise Business Opportunities

    Practical Training for Professionals
    • 12 enquiries
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    • Tutor support
    Know Your Customer - Overview The ability to understand your customer is essential for every successful business to enable it to grow. This inspirational and interactive course gives you the skills, tips and knowledge to ensure you genuinely know what your customer wants and …
    £516

  • Telephone Techniques - Incoming & Outgoing Calls

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    • Tutor support
    This telephone training course deals with telephone etiquette when making both incoming and outgoing calls. Live calls are made to help delegates improve their skills in these vital areas. This Telephone Techniques - Incoming & Outgoing Calls course is available throughou …
    £516

  • Delivering Excellence Via Email - Half Day (am)

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Full-time
    • 3 CPD points
    • Tutor support
    This half day workshop focuses on how to deliver an excellent customer experience via email. You will learn the do's and dont's that increases customer loyalty. Delegates will be come experts in delivering excellent customer service levels and ensure their email skills are high …
    £228

  • Essential Marketing Skills

    Practical Training for Professionals
    • 35 enquiries
    • Classroom - Edinburgh
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    The PTP Essential Marketing Skills course goes through the whole process of marketing goods and services, from the creation of a product to ensuring that customers will come and buy more from you in the future. This training course is available throughout the UK. CPD Value …
    £516

  • Masterclass in Handling Incoming Telephone Calls - Half Day (pm) - Overview

    Practical Training for Professionals
    • 16 enquiries
    • Classroom - Edinburgh
    • Part-time
    • 3 CPD points
    • Tutor support
    Popular
    This 1/2 day workshop gets delegates to look at what they hate as customers when they make calls to their banks or travel agents and then be self-critical to see which of the 'hate factors' their organisation maybe guilty of. The trainer then helps them devise a scoring system …
    £220
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FAQs

Reed Courses advertises a large variety of Customer service courses which are delivered by a range of learning providers. The Customer service courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a Customer service course which provides CPD points/hours or qualifications, there are a number of learning options available.

If you're looking for Customer service courses, you might also be interested in Business, KYC and Public services. These courses can be taken to further enhance your understanding of the subject. By having a broader understanding of the subject can help you to improve your professional or personal development.

In addition to free Customer service courses, Reed Courses also has plenty of paid for online Customer service courses, designed to meet all kinds of learning goals and to suit a range of preferred study methods.

Reed Courses advertises a variety of free online Customer service courses. Alternatively you'll be able to enrol on an online Customer service course of your choosing, and study entirely online. If you'd prefer an in-person learning experience, you could take a classroom Customer service course where you'll be taught in a classroom at a given location. Reed Courses also advertises distance learning courses and in-company Customer service courses from a variety of learning providers.
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