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  • Level 3 Customer Service - Training Course

    Cambridge Open Academy
    5-in-1 Bundle | CPD Accredited | Updated 2024 | FREE PDF & Hardcopy Certificate | Lifetime Access | Experts’ Crafted
    • Online
    • 2 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Customer service is the backbone of any successful business. It is the interaction between a company and its customers that determines whether or not a customer will continue to do business with that company. Good customer service can lead to increased customer satisfaction, loya …
    £89
  • Level 3, 4 & 5 Phone-Based Customer Service

    Imperial Academy
    Level 5 QLS Endorsed Course with FREE Certificate | CPD & CiQ Accredited | 150 CPD Points | Lifetime Access
    • Online
    • 384 hours · Self-paced
    • Certificate(s) included
    • 150 CPD points
    • Tutor support
    Great service
    Delve into the Phone-Based Customer Service’s principles — Obtain the abilities required to raise your competence in this field — Get a grasp of level 3,4,5 with a certificate of level 5 knowledge — All with this Imperial Academy’s all-inclusive course. Enrol now to gain differen …
    £100
  • Online Voice of the Customer

    100% Effective Limited
    • Online
    • 1 month · Self-paced
    • Certificate(s) included
    We all know the customer is important. The phrase “the customer is always right” exists for a reason. However, just because we rely on our customers to survive, doesn’t mean we actually understand what they want. Understanding your customer is essential to survive in the long …
    £60
    • Online
    • Self-paced
    • 2 CPD points
    Great service
    Facebook is the world’s largest social network. With over a billion users it’s very likely that a proportion of your target customer audience will have a Facebook account. In the ‘Social Media for Business’ course you’ll have been encouraged to research and investigate the pre …
    £54
    • Online
    • Self-paced
    • 2 CPD points
    Great service
    Twitter is a social media platform that is used by a wide range of people, from celebrities, who use it to communicate with their fans to companies and brands who can use it to engage their customers and attract new ones. It is also used by people for the social aspect – to cha …
    £54
    • Online
    • Self-paced
    • Certificate(s) included
    Great service
    In today's business environment, we all need to be at the top of our game. Work on these critical skills to success with our expert online courses. Employers: Why not provide these as training for your staff? Courses Included Communication Essentials Online Training Cou …
    £95
  • Travel Agent and Consultant Training Level 5

    One Education
    Free QLS Endorsed Certificate Included | Free 5 Courses | 24x7 Access & Full Tutor Support
    • 37 students
    • Online
    • 412 hours · Self-paced
    • Certificate(s) included
    • 150 CPD points
    • Tutor support
    Great service
    Unlock the secrets to running a successful and profitable travel agency or consultancy with our comprehensive Travel Agent and Consultant Training course. Whether you're dreaming of launching your own business or aiming to enhance your skills as a travel agent, this course is yo …
    Save 15%
    £100 £119
  • Phone-Based Customer Service - CPD Course

    Cambridge Open Academy
    7-in-1 Bundle | CPD Accredited | Interactive Learning Materials | Free PDF Certificate | Tutor Support | Lifetime Access
    • Online
    • 11 hours · Self-paced
    • Certificate(s) included
    • 70 CPD points
    • Tutor support
    Great service
    **7 in 1 Phone-Based Customer Service - CPD Course bundle** Did you know that exceptional customer service can increase customer satisfaction by 20%? In our Phone-Based Customer Service CPD Course, delve into the essentials of providing unparalleled support over the phone. From m …
    £65
  • Management : All essential courses for Hospitality Management

    One Education
    CPD Certified Training | 23 in 1 Exclusive Training on Hospitality, Catering & Tourism | FREE Exam and Tutor Support
    • Online
    • 25 hours · Self-paced
    • 20 CPD points
    • Tutor support
    Great service
    Hospitality Masterclass Bundle Unlock Your Potential in the Thriving Hospitality Industry Our Hospitality Masterclass Bundle is your passport to a successful career in the dynamic world of hospitality. This comprehensive package covers a wide range of essential skills and knowled …
    £100
  • Electronic Customer Service Certificate - CPD Certified

    Be-a.co.uk
    Student Discount Card Eligible | Lifetime Access | Online certified training |Online certificate and exam included
    • Online
    • Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Customer Service Certificate - CPD Certified Traditionally, companies provided customer service face-to-face or by telephone. This changed with the advent of the internet, which has made it relatively inexpensive and simple to deal with customer queries via email and live cha …
    £99
  • Face to Face Customer Service Certification - CPD Certified

    Be-a.co.uk
    Student Discount Card Eligible | Lifetime Access | Online certified training |Online certificate and exam included
    • Online
    • Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Face to Face Customer Service Certification - CPD Certified Telephone and internet-based customer service is now the norm, but face to face customer service is still a key skill in many sectors. Whether you are dealing with a customer complaint or meeting with a long-term cli …
    £99
  • Cold Calling Certificate - CPD Certified

    Be-a.co.uk
    Student Discount Card Eligible | Lifetime Access | Online certified training |Online certificate and exam included
    • 18 students
    • Online
    • Self-paced
    • 2 CPD points
    • Tutor support
    Great service
    Cold Calling Certificate Despite its bad reputation, cold calling still has a role to play in modern sales. Although there are now strict regulations governing how and when salespeople can use cold calling, it can still be used to good effect. However, successful cold calli …
    £99
  • Creating a Marketing Plan Certificate - CPD Certified

    Be-a.co.uk
    Student Discount Card Eligible | Lifetime Access | Online certified training |Online certificate and exam included
    • 15 students
    • Online
    • Self-paced
    • 2 CPD points
    • Tutor support
    Great service
    Creating a Marketing Plan Certificate A good marketing plan is essential for keeping a business on track. If you do not know how you will be promoting a product or service, you will not maximise your profits or build a loyal following. You may end up targeting the wrong audie …
    £99
  • Telephone Customer Services Certificate - CPD Certified

    Be-a.co.uk
    Student Discount Card Eligible | Lifetime Access | Online certified training |Online certificate and exam included
    • Online
    • Self-paced
    • 1 CPD point
    • Tutor support
    Great service
    Telephone Customer Services Certificate A customer’s experience of telephone-based service goes a long way in shaping their opinion of an organisation. Call centre and office staff are the first and often only point of contact, so their telephone manner must be professional a …
    £99
  • Rescuing Difficult Customers Certificate - CPD Certified

    Be-a.co.uk
    Student Discount Card Eligible | Lifetime Access | Online certified training |Online certificate and exam included
    • Online
    • Self-paced
    • 1 CPD point
    • Tutor support
    Great service
    Rescuing Difficult Customers Certificate Even successful organisations will have to deal with dissatisfied customers or clients from time to time. Some of these customers will be antagonistic, often because they feel angry or upset and struggle to control their emotions. In o …
    £99
  • HACCP Level 3- Hazard Analysis Critical Control Point

    Intellelearn
    Fully accredited HACCP Level 3 course with instant certificate and 100% Pass Rate
    • 86 students
    • Online
    • 3 hours · Self-paced
    • 4 CPD points
    • Tutor support
    Great service
    Highly rated
    Are you a manager or Business Owner in the food and drink sector? Do you know the legal requirements to keep your customers and your business safe with food safety? This HACCP Level 3 course is designed for both managers/supervisors and senior people wishing to manage the HACCP f …
    Save 35%
    £55 £85
  • CompTIA A+ Certification (220-1101 & 220-1102) Online Bundle

    Learning 247
    24x7 Online Unlimited Access For 12 Months
    • 10 students
    • Online
    • 75 hours · Self-paced
    • Professional certification
    Great service
    For anyone wanting to enter the IT world, the CompTIA A+ certification is a great start! The A+ by CompTIA is recognized as one of the top entry-level certifications in the industry . It provides you with a solid foundation in hardware, software and troubleshooting ski …
    £100
  • Beer Basics- Certified Beer Server Course

    Intellelearn
    Fully CPD Certified Bartender Course
    • Online
    • 2 hours · Self-paced
    • 2 CPD points
    • Tutor support
    Great service
    This Beer Basics course is nationally recognised and will teach you everything you need to know about all beers from the palest pilsner to the darkest porter. This course provides you with the most advanced knowledge on all aspects of beer. You will have the knowledge and the c …
    £60
  • Beer Styles - Certified Beer Server Course

    Intellelearn
    Fully CPD Certified Bartender Course
    • Online
    • 2 hours · Self-paced
    • 2 CPD points
    • Tutor support
    Great service
    This course will teach you all about different styles of beer from around the world. What are the different styles of IPA and what is a sour beer? What is a saison and what is a Belgian beer? This course provides a comprehensive knowledge of all beers and enables the bar profes …
    £60
  • Treating Customers Fairly (TCF) | University Endorsed

    Study Academy
    100% Online | Instant Certification | Meets Regulatory Requirements
    • 12 students
    • Online
    • 3 hours · Self-paced
    • Certificate(s) included
    Great service
    This is a great online eLearning course, providing an effective learning service that helps people get to grips with ideas behind being great at customer service.
    £68
    • Online
    • 3 hours · Self-paced
    • Certificate(s) included
    Supply Chain Training in Retail Training Course 3+ Hours OF HD VIDEOS Verifiable CERTIFICATION Practical SKILLS DEVELOPMENT Accelerate YOUR CAREER Lifetime Access 24*7 Unlimited Access Access through any device Technical support Mobile App Access Supply Chain Manageme …
    £99
  • Facebook for Business

    Acudemy
    IIRSM & CPD approved course
    • Online
    • 2 hours · Self-paced
    • Certificate(s) included
    • 2 CPD points
    Great service
    Facebook is the world’s largest social network. With over a billion users it’s very likely that a proportion of your target customer audience will have a Facebook account. In the ‘social media for Business’ course you’ll have been encouraged to research and investigate the prefer …
    £50
  • Search Engine Optimisation for Business

    Acudemy
    IIRSM & CPD approved course
    • Online
    • 2 hours · Self-paced
    • Certificate(s) included
    • 2 CPD points
    Great service
    Right now, potential customers will be searching for your products and services - and if they don’t find their way to your site, you could be deferring them to a competitor. Imagine if your website could rank above your competitors’, using the kind of search terms that turn your …
    £55
  • Twitter for Business

    Acudemy
    IIRSM & CPD approved course
    • Online
    • 1 hour · Self-paced
    • Certificate(s) included
    • 1 CPD point
    Great service
    Twitter is a social media platform that is used by a wide range of people, from celebrities, who use it to communicate with their fans to companies and brands who can use it to engage their customers and attract new ones. It is also used by people for the social aspect – to chat …
    £50
    • Online
    • 10 hours · Self-paced
    • Certificate(s) included
    Logistics Management Online Training 10+ Hours OF HD VIDEOS Verifiable CERTIFICATION Practical SKILLS DEVELOPMENT Accelerate YOUR CAREER Lifetime Access 24*7 Unlimited Access Access through any device Technical support Mobile App Access Logistics management is a supp …
    £99

FAQs

Reed Courses advertises a large variety of Customer service courses which are delivered by a range of learning providers. The Customer service courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a Customer service course which provides CPD points/hours or qualifications, there are a number of learning options available.

If you're looking for Customer service courses, you might also be interested in Business, KYC and New Manager. These courses can be taken to further enhance your understanding of the subject. By having a broader understanding of the subject can help you to improve your professional or personal development.

In addition to free Customer service courses, Reed Courses also has plenty of paid for online Customer service courses, designed to meet all kinds of learning goals and to suit a range of preferred study methods.

Reed Courses advertises a variety of free online Customer service courses. Alternatively you'll be able to enrol on an online Customer service course of your choosing, and study entirely online. If you'd prefer an in-person learning experience, you could take a classroom Customer service course where you'll be taught in a classroom at a given location. Reed Courses also advertises distance learning courses and in-company Customer service courses from a variety of learning providers.