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Customer service Regulated qualification courses

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  • NCFE Level 3 Certificate in Principles of Customer Service

    Oakwood Home Learning
    • 82 enquiries
    • Online
    • 12 months · Self-paced
    • Regulated qualification
    • Exam(s) included
    • Tutor support
    ...Understand customers and customer retention Understand Customer Relationship Management (CRM) Understand customer retention Understand the measurement of customer satisfaction Unit 4: Principles of business Understand business markets Understand business innovation and growth Understand …
    £449

  • NCFE Level 3 Certificate in Principles of Customer Service

    Online Learning College
    • 115 enquiries
    • Online
    • 12 months · Self-paced
    • Regulated qualification
    • Tutor support
    Great service
    ...resolution of customers’ complaints Unit 3: Understand customers and customer retent ion (30 hours) Understand Customer Relationship Management (CRM) Understand customer retention Understand the measurement of customer satisfaction Unit 4: Principles of business (50 hours) Understand business …
    £499

  • Principles of Customer Service Certificate RQF

    NCC Home Learning
    Enquire Now for £50 off | Expert tutors, Course and Certificate all inclusive - Study at home via Online or Paper study
    • Online
    • 12 months · Self-paced
    • Regulated qualification
    • Exam(s) included
    • Certificate(s) included
    • Tutor support
    Great service
    ...modules Unit 1: Understand the customer service environment Unit 2: Principles of Business Unit 3: Resolving customers' problems and complaints Unit 4: Understanding customers and customer retention Unit 5: Understand how to monitor customer service interactions and feedback Unit …
    £389

  • Level 4 NVQ Diploma in Customer Service

    Britannia School of Leadership and Management LTD
    No Hidden Fees, Specialist Tutor Support, Ofqual Regulated, Progression Opportunities
    • Online
    • 500 hours · Self-paced
    • Regulated qualification
    • Tutor support
    ...Diploma in Customer Service qualification will provide you with the possibilities depending on subject specialism and location, including the following: Customer Service Team Leader/Manager: £32,479 Customer Complaints Supervisor: £44,683 Customer Liaison Manager: £29 …
    Save 13%
    £399 £460

  • Level 2 Diploma in Customer Service

    Britannia School of Leadership and Management LTD
    No Hidden Fees, Specialist Tutor Support, Ofqual Regulated, CS Training
    • Online
    • 486 hours · Self-paced
    • Regulated qualification
    • Tutor support
    ...Develop customer relationships Unit 6: Communicate with Customers in Writing Unit 7: Principles of Customer Service Unit 8: Deliver Customer Service Unit 9: Resolve Customer Service Problems Unit 10: Support Customer Service Improvements Unit 11: Provide Post-transaction Customer Service …
    £269

  • Level 3 Diploma in Customer Services

    Britannia School of Leadership and Management LTD
    Specialist Tutor Support, No Hidden Fees, Great Reviews, Progression Opportunities
    • Online
    • 550 hours · Self-paced
    • Regulated qualification
    • Tutor support
    ...Build and Maintain Effective Customer Relations Unit 7: Resolve Customers' Problems Unit 8: Champion Customer Service Unit 9: Organise and Deliver Customer Service Unit 10: Understand the Customer Service Environment Unit 11: Understand Customers and Customer Retention Unit 12: Monitor …
    £360

  • Level 1 Certificate in Customer Service

    Britannia School of Leadership and Management LTD
    No Hidden Fees, Specialist Tutor Support, Progression Opportunities, Ofqual Regulated
    • Online
    • 373 hours · Self-paced
    • Regulated qualification
    • Tutor support
    ...Level 1 Certificate in Customer Service (RQF) is an accredited and Ofqual regulated qualification, taught 100% online. This Level 1 Customer Service Certificate is intended for training those who deal with customers regularly or wish to deal with customers as part of their job role …
    Save 78%
    £87 £400

  • Level 1 Award in Customer Service

    Britannia School of Leadership and Management LTD
    No Hidden Fees, Specialist Tutor Support, Progression Opportunities, Ofqual Regulated
    • 12 students
    • Online
    • 60 hours · Self-paced
    • Regulated qualification
    • Tutor support
    ...deal with customer requests, queries, and complaints. This Level 1 Customer Service Award is intended for learners who are new to the customer service industry and want to expand their experience while earning a nationally recognised qualification. The customer care awards offer outstanding …
    £65

  • Level 2 Certificate in Customer Service

    Britannia School of Leadership and Management LTD
    No Hidden Fees, Specialist Tutor Support, Progression Opportunities, Ofqual Regulated
    • Online
    • 130 hours · Self-paced
    • Regulated qualification
    • Tutor support
    ...Certificate in Customer Service (RQF) is an accredited, and Ofqual regulated 100% online qualification. The Level 2 Customer Service certificate program is aimed at learners who are currently working in or hoping to work in a customer service role. This Customer Service (CS) training …
    £165

  • Entry Level Certificate for Introduction to Customer Service

    Britannia School of Leadership and Management LTD
    No Hidden Fees, Specialist Tutor Support, Progression Opportunities, Ofqual Regulated
    • Online
    • 130 hours · Self-paced
    • Regulated qualification
    • Tutor support
    ...deliver a good customer service experience and professionally deal with customer requests, queries, and complaints. Introduction to customer care is suitable for learners interested in various areas in which customer service is important. The introduction of customer will contribute to …
    £65

  • Level 2 NVQ Certificate in Customer Service

    Britannia School of Leadership and Management LTD
    No Hidden Fees, Specialist Tutor Support, Ofqual Regulated, Progression Opportunities
    • 24 students
    • Online
    • 280 hours · Self-paced
    • Regulated qualification
    • Tutor support
    Trending
    ...Diploma in Customer Services (RQF) NCFE Level 3 Diploma in Skills for Business Unit Structure Unit 1: Communicate effectively with customers Unit 2: Communicate using customer service language Unit 3: Follow the rules to deliver customer service Unit 4: Deliver customer service using service …
    £240

  • NCFE Level 3 Diploma in Skills for Business: Customer Service

    One Education
    Qualification Awarded by NCFE | Ofqual Regulated | Tutor Support | No Hidden Fees
    • Online
    • 520 hours · Self-paced
    • Regulated qualification
    • Exam(s) included
    • Tutor support
    Great service
    ...running business. Heighten your innovation, management and performance skills. Concede customers, customer retention and customer service environment. Gather knowledge of monitoring customer service interactions and feedback, resolve customer complaints or problems, use social media …
    £800

  • Customer Service Level 3 Regulated with Communication Training

    One Education
    Awarded by NCFE I Ofqual Regulated I 5 CPD Courses Include I 12 Months Access | 24/7 Tutor Support
    • Online
    • 372 hours · Self-paced
    • Regulated qualification
    • Exam(s) included
    • Tutor support
    Great service
    ...programme higher level apprenticeships CPD Courses in this bundle are: Workplace Confidentiality Performance Management Dealing with Conflict at Work Line Management Talent Management Level 3 This course bundle is designed to help nursing students develop essential skills and knowledge …
    £699

  • Customer Service Level 3 Ofqual Regulated and Startup Plan Diploma

    One Education
    Awarded by NCFE I Ofqual Regulated I 5 CPD Courses Include I 12 Months Access | 24/7 Tutor Support
    • Online
    • 375 hours · Self-paced
    • Regulated qualification
    • Exam(s) included
    • Tutor support
    Great service
    ...programme higher level apprenticeships CPD Courses in this bundle are: Workplace Confidentiality Performance Management Dealing with Conflict at Work Line Management Talent Management Level 3 This course bundle is designed to help nursing students develop essential skills and knowledge …
    £699

  • Level 2 Certificate in Principles of Customer Service

    Learning Curve Group
    Online course with study materials and tutor support. Certificates are issued upon successful completion.
    • 5,202 enquiries
    • Online
    • 7 weeks · Self-paced
    • Regulated qualification
    • Tutor support
    Great service
    Trending
    ...CONTENT Learn to deliver excellent customer service Increase awareness of understanding and meeting customers’ needs Giving a great customer experience Learn from feedback and promote products and services This Level 2 Course in Customer Service can help you pursue many different …
    Free

  • Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality

    Learning Curve Group
    Complete online for FREE when it suits you, with study materials and tutor support. Learn Customer Service Skills
    • 4,596 enquiries
    • Online
    • 6 weeks · Self-paced
    • Regulated qualification
    • Tutor support
    Great service
    Trending
    ...hospitality sector, staff are often the forefront of the business. When you're working in hospitality, it's important to make sure you give customers a great first impression. This fully online course will help you brush up on essential skills for hospitality, including how to communicate …
    Free

  • QUALIFI Level 3 Diploma in Hospitality and Tourism Management

    School of Business & Technology London
    Distance/Blended learning |Assignment based Assessments | Self paced course | Study materials available
    • Online
    • 12 months · Self-paced
    • Regulated qualification
    • Tutor support
    Great service
    ...level. The Level 3 Diploma in Hospitality and Tourism Management can open many career pathways including, but not limited to: Resort Manager; Est. Salary £51,699p.a Event Manager; Est. Salary £43,911p.a Tour Manager; Est. Salary £35,501p.a Progression : A QUALIFI Level …
    Save 50%
    £780.35 £1,560.70

  • Pearson BTEC Level 5 HND in Business (Procurement & Supply)

    Severn Business College Ltd
    £3400 via SBC | Ofqual Regulated | 100% Online | Tutor/Instructor Support | Study Materials on Moodle Platform
    • Online
    • 24 months · Self-paced
    • Regulated qualification
    • Tutor support
    ...Higher National Diploma in Business (Procurement and Supply Management) (240 credits) consists of: Business and the Business Environment Marketing Processes and Planning Human Resource Management Leadership and Management Management Accounting Managing a Successful Business Project (Pearson-set …
    £4,944

  • Diploma in Hospitality and Tourism Management – Level 3

    London School of Business and Research Limited
    Accredited by Qualifi, UK |OfQual-UK-gov regulated | 100% Online | E-Library access | Comprehensive Support | No Exams
    • Online
    • 9 months · Self-paced
    • Regulated qualification
    • Exam(s) included
    • Certificate(s) included
    • Tutor support
    ...progress to: Level 4 Diploma in Tourism and Hospitality Management, or BA (Hons) in Tourism and Hospitality Management Degree qualification, or Combined Level 4 + Level 5 + Level 6 Diploma in Tourism and Hospitality Management – 360 Credits Undergraduate qualification, or The first …
    £1,499

  • ILM Diploma in Leadership and Management (Marketing and Strategy option) Level 5

    CMIT Learning
    eLearning course with Tutor Support accredited by ILM
    • Online
    • 12 months · Self-paced
    • Regulated qualification
    • Tutor support
    ...Managing Marketing Activities The Marketing Mix (4Ps) The Principles of Marketing Product v Services Marketing The Marketing Planning Process Marketing Analysis Marketing Objectives Marketing Strategy Marketing Tactics Brand, Product, Pricing, and Distribution Planning Marketing Communications …
    £945

  • Level 3 Diploma in Hospitality and Tourism Management (120 credits)

    Severn Business College Ltd
    £1240 via SBC | Ofqual Regulated | 100% Online | Tutor/Instructor Support | Study Materials on Moodle Platform
    • Online
    • 6 months · Self-paced
    • Regulated qualification
    • Tutor support
    Trending
    ...Hospitality and Tourism Management provides an introduction to the main topics and operations of organisations in hospitality and tourism industry. The qualification focuses on developing an understanding of hospitality and tourism industry, marketing and customer service for hospitality …
    £1,776

  • OTHM Level 3 Diploma in Business Management

    School of Business & Technology London
    Online learning | Self Paced Course | Study Materials |Tutor Support | Flexible Payment Plan | All Inclusive Fees
    • Online
    • 12 months · Self-paced
    • Regulated qualification
    • Exam(s) included
    • Tutor support
    Great service
    ...of business which include Business Communication, The Business Environment, People Management, Customer Service, Finance and Marketing. For the course OTHM Level 3 Diploma in Business Management : Learners must be 18 years of demonstrate the ability to undertake the learning and …
    Save 50%
    £780.35 £1,560.70

  • Level 7 Diploma in Strategic Marketing

    Inspire London College Ltd
    OTHM Level 7 Diploma in Strategic Marketing (RQF), Ofqual Regulated Qualification, Assignment based, 100% success rate
    • Online
    • 6 months · Self-paced
    • Regulated qualification
    • Exam(s) included
    • Tutor support
    Great service
    ...integrated approach of theory in marketing, branding consumer behaviour and digital communication management and practice using real-time activities. Successful completion of a diploma in strategic marketing will develop learners’ strategic marketing management, consumer behaviour and branding …
    £1,099

  • Retail Management with Level 2 Skills for Business (RQF)

    One Education
    Awarded by NCFE I Ofqual Regulated I 5 CPD Courses Include I 12 Months Access | 24/7 Tutor Support
    • Online
    • 390 hours · Self-paced
    • Regulated qualification
    • Exam(s) included
    • Tutor support
    Great service
    ...Certificate in Business and Enterprise Level 3 Diploma in Customer Service Level 3 Diploma in Management Skills and Knowledge CPD Courses in this bundle are: Retail Management Certificate in Purchasing and Procurement Transport Manager Merchandising Visual Merchandising Diploma This comprehensive …
    £549

  • Level 5 Diploma in Management and Leadership

    London College of Professional Studies
    `NCFE/CACHE Ofqual approved , study notes,Teacher support , 24/7 portal access, LCPS id Card
    • 22 enquiries
    • Online
    • 6 months · Self-paced
    • Regulated qualification
    • Tutor support
    Great service
    ...as business process, strategic change, and risk management. The objectives of this qualification are to: develop the skills and qualities valued in employees by employers understand and work on your strengths and weaknesses as a manager. Delivery Methods London College of Professional …
    Save 40%
    £900 £1,500
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FAQs

Reed Courses advertises a large variety of Customer service courses which are delivered by a range of learning providers. The Customer service courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a Customer service course which provides CPD points/hours or qualifications, there are a number of learning options available.

If you're looking for Customer service courses, you might also be interested in Retail, Retail management and Buying. These courses can be taken to further enhance your understanding of the subject. By having a broader understanding of the subject can help you to improve your professional or personal development.

In addition to free Customer service courses, Reed Courses also has plenty of paid for online Customer service courses, designed to meet all kinds of learning goals and to suit a range of preferred study methods.

Reed Courses advertises a variety of free online Customer service courses. Alternatively you'll be able to enrol on an online Customer service course of your choosing, and study entirely online. If you'd prefer an in-person learning experience, you could take a classroom Customer service course where you'll be taught in a classroom at a given location. Reed Courses also advertises distance learning courses and in-company Customer service courses from a variety of learning providers.
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