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147

Beginner Customer service University or Regulated qualification courses in Inverness-shire

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  • Level 2 Certificate in Principles of Customer Service

    Learning Curve Group
    Online course with study materials and tutor support. Certificates are issued upon successful completion.
    • 5,496 enquiries
    • Online
    • 7 weeks · Self-paced
    • Regulated qualification
    • Tutor support
    Great service
    Trending
    Good customer service is crucial for any business. 96% of unhappy customers don’t ever complain - instead, 91% of them simply leave and never come back. This shows that providing good customer service and handling any issues in a professional and courteous manner is essential for …
    Free

  • Level 2 Certificate in Principles of Team Leading

    Learning Curve Group
    Complete online for FREE when it suits you, with study materials and tutor support. Become a Team Leader.
    • 12,095 enquiries
    • Online
    • 7 weeks · Self-paced
    • Regulated qualification
    • Tutor support
    Great service
    Trending
    If you're looking to develop your team leading skills to manage a team effectively, this fully online level 2 Certificate in Principles of Team Leading will help you do just that. This qualification will teach you the principles of team leading, how to use different styles of lea …
    Free

  • Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality

    Learning Curve Group
    Complete online for FREE when it suits you, with study materials and tutor support. Learn Customer Service Skills
    • 4,684 enquiries
    • Online
    • 6 weeks · Self-paced
    • Regulated qualification
    • Tutor support
    Great service
    Trending
    In the hospitality sector, staff are often the forefront of the business. When you're working in hospitality, it's important to make sure you give customers a great first impression. This fully online course will help you brush up on essential skills for hospitality, including ho …
    Free

  • Level 2 Certificate in Understanding Retail Operations

    Learning Curve Group
    Complete online for FREE when it suits you, with study materials and tutor support. Understand Retail Operations
    • 3,101 enquiries
    • Online
    • 9 weeks · Self-paced
    • Regulated qualification
    • Tutor support
    Great service
    Trending
    If you work in retail, it's important that you're fully trained and equipped to meet customers' needs. Our level 2 certificate in Understanding Retail Operations covers everything from the selling process to retail law to handling customer complaints. It's a great way to make sur …
    Free

  • Level 2 Certificate in Customer Service for Health and Social Care Settings

    Learning Curve Group
    Complete online for FREE when it suits you, with study materials and tutor support. Customer Service skills for Care
    • 2,391 enquiries
    • Online
    • 6 weeks · Self-paced
    • Regulated qualification
    • Tutor support
    Great service
    The best healthcare providers thrive by creating positive working relationships with patients, families and residents. This fully online level 2 Certificate in Customer Service for Health and Social Care Settings is designed to help you develop these positive working relationship …
    Free

  • Level 2 Certificate in Information, Advice or Guidance

    Learning Curve Group
    Complete online for FREE when it suits you, with study materials and tutor support. Give better advice and guidance
    • 3,718 enquiries
    • Online
    • 7 weeks · Self-paced
    • Regulated qualification
    • Tutor support
    Great service
    For many businesses, being able to offer clear and accurate information, advice or guidance - and knowing what can be shared legally and professionally - is really important. If you give information, advice or guidance as part of your role, this course can help you brush up on yo …
    Free

  • Level 2 Understanding Tenant Support in Social Housing

    Learning Curve Group
    Complete online for FREE when it suits you, with study materials and tutor support. Learn Tenant Support Skills
    • 2,318 enquiries
    • Online
    • 6 weeks · Self-paced
    • Regulated qualification
    • Tutor support
    Great service
    Over 4 million people in the UK live in social housing. It’s important that anyone working in this sector is equipped with the key skills to make a real difference to the lives of tenants and the communities they live in. This fully online course in Understanding Tenant Support …
    Free

  • CeMAP Modules 1, 2 & 3 Mortgage Advice Training Package (Online)

    e-Careers
    SALE ON | Award winning Training Provider | Finance Available | Industry recognised Mortgage Adviser certification
    • 2,626 enquiries
    • Online
    • 210 hours · Self-paced
    • Regulated qualification
    • Tutor support
    Great service
    Popular
    Trending
    ***SALE NOW ON!*** Our CeMAP eLearning training package includes Modules 1, 2 & 3 training and includes weekly webinars and Tutor support. A career as a Mortgage Adviser can be both financially and personally rewarding, as well as easier than you might think to achieve. If yo …
    Save 11%
    £395 £445

  • CIPD Level 3 Foundation Certificate in People Practice

    e-Careers
    Guaranteed work experience** | 1 in 4 get a job***| Price Match Guarantee! | Tutor Support & Assessments
    • 765 enquiries
    • Online
    • 12 months · Self-paced
    • Regulated qualification
    • Exam(s) included
    • Tutor support
    Great service
    ***SALE NOW ON!*** As well as having industry-leading CIPD training courses, we're now offering a programme with guaranteed work experience. Enquire today about our 'CIPD Level 3 Foudnation Certificate in People Practice with Work Experience'. We offer a like-for-like price match …
    Save 33%
    £1,125 £1,695

  • AAT Level 1 Award in Bookkeeping

    e-Careers
    SALE | Price Match Guarantee! | eLearning | Includes Tutor Support
    • 278 enquiries
    • Online
    • 3 months · Self-paced
    • Regulated qualification
    • Tutor support
    Great service
    ***SALE NOW ON!*** Have you been considering a career in finance? Do you have no prior knowledge or understanding of accounts? Don't want to take the risk of making a big investment in a course that might not be the best fit for you? Then this AAT training course is just perfect …
    Save 21%
    £75 £95

  • Bookkeeping and Payroll Training with FREE AAT Level 2

    KBM training
    Bookkeeping training on Sage, Quickbooks and Xero
    • 675 enquiries
    • Online
    • 80 hours · Part-time
    • Regulated qualification
    • Certificate(s) included
    • Tutor support
    Great service
    Popular
    Trending
    Bookkeeping Training program is ideal for someone looking to start a career in accountancy. Candidates are trained in our Accountancy Practice under the supervision of qualified Accountants. We have carefully structured this program to give candidates essential practical skills …
    Save 50%
    £122 £244

  • CeMAP® Modules 1, 2 & 3

    1 New City College
    Professional Mortgage Adviser Training, eLearning with Tutor Support & Live Online Sessions
    • 372 enquiries
    • Online
    • 6 months · Part-time
    • Regulated qualification
    • Tutor support
    Becoming a CEMAP qualified Mortgage Advisor can be both financially and personally rewarding. If you have good interpersonal skills and the ability to deliver exceptional customer service, then the mortgage sector could be your next profession. CeMAP is a title that is held by 80 …
    Enquire for pricing

  • Accounts Assistant Practical Training

    KBM training
    Accounts Assistant Training with Work Experience on Sage 50, Quickbooks, Xero and Payroll
    • 49 enquiries
    • Online
    • 166 hours · Self-paced
    • Regulated qualification
    • 32 CPD points
    • Tutor support
    Great service
    The Accounts Assistant training program is designed to equip you with the skills that you need to secure a job as an Accounts Assistant . Upon completion, you will have a good understanding of the financial process from purchase and sales Ledger to extended trial balance includ …
    £398

  • Level 3 Diploma in Business Administration

    Britannia School of Leadership and Management LTD
    No Hidden Fees, Specialist Tutor Support, Ofqual Regulated, Business Admin Course
    • 10 students
    • Online
    • 580 hours · Self-paced
    • Regulated qualification
    • Tutor support
    This Level 3 Diploma in Business Administration is a practical course that provides you with transferable skills that will increase your skillset across various sectors. You would be working in an administrative capacity with a high degree of autonomy to obtain this certification …
    Save 16%
    £299 £360

  • CMI Level 2 Award in Team Leading

    School of Business & Technology London
    Online learning | Self Paced Course | Study Materials |Tutor Support | Flexible Payment Plan | All Inclusive Fees
    • Online
    • 6 months · Self-paced
    • Regulated qualification
    • Exam(s) included
    • Tutor support
    Great service
    The Level 2 qualifications in Team Leading cover team-leading skills and knowledge and are designed for aspiring team leaders who wish to develop their knowledge and team-leading skills. A wide range of units allows individuals and employers to tailor the elements and size of the …
    Save 50%
    £272.18 £544.40

  • Information, Advice or Guidance Certificate Level 2 RQF

    NCC Home Learning
    Enquire Now for £50 off | Expert tutors, Course and Certificate all inclusive - Study at home via Online or Paper study
    • 32 enquiries
    • Online
    • 160 hours · Self-paced
    • Regulated qualification
    • Tutor support
    Great service
    This Certificate in Information, Advice or Guidance is suitable for learners working with, or intending to work in an information, advice or guidance role. This course is an RQF qualification, and has now replaced the old QCF qualification.
    £359

  • Level 3 Certificate in the Principles of Business and Administration

    Britannia School of Leadership and Management LTD
    No Hidden Fees, Specialist Tutor Support, Ofqual Regulated, Progression Opportunities
    • Online
    • 170 hours · Self-paced
    • Regulated qualification
    • Tutor support
    The Level 3 Certificate in Principles of Business (RQF) Administration is intended to provide learners with in-depth knowledge of administrative activities such as meeting planning, information management, and administrative service maintenance. Learners can understand communicat …
    £240

  • Level 2 NVQ Certificate in Customer Service

    Britannia School of Leadership and Management LTD
    No Hidden Fees, Specialist Tutor Support, Ofqual Regulated, Progression Opportunities
    • 25 students
    • Online
    • 280 hours · Self-paced
    • Regulated qualification
    • Tutor support
    The Level 2 NVQ Certificate in Customer Service (RQF) is an accredited, and Ofqual regulated 100% online, competence-based qualification. This course is aimed at those learners who currently undertake a customer service role and recognises that employment in the customer service …
    £240

  • Level 3 Award in Education and Training

    Harpar Qualifications Ltd
    Awarded by City and Guilds| Ofqual Regulated Course|Access 365 day|AET Book by Ann Gravells
    • 22 students
    • Online
    • 3 months · Self-paced
    • Regulated qualification
    • Exam(s) included
    • Tutor support
    Great service
    If you’ve always wanted to teach but didn’t know how to proceed, here’s an excellent course for you. Complete the course in a few weeks of within 2 years, we will work at your time and pace, providing feedback to any submission within 5 working days. Successfully complete 3 uni …
    £179

  • CeMAP & CeRER Mortgage Advice Training Package (Blended)

    e-Careers
    SALE ON | Award winning Training Provider | Finance Available | Industry recognised Mortgage Adviser certification
    • 255 enquiries
    • Online
    • 11 days · Full-time
    • Regulated qualification
    Great service
    ***SALE NOW ON!*** Fast-track your way to becoming a CeMAP Professional Mortgage and Equity Release Adviser with this exclusive package. Our 11-day CeMAP & CeRER Professional Mortgage Adviser Virtual Classroom training course will teach you everything you need to know to be a …
    Save 10%
    £1,245 £1,395

  • CIPD Level 3 Certificate in People Practice

    1 New City College
    Includes eLearning, Tutor Support & Assessments.
    • 156 enquiries
    • Online
    • 12 months · Self-paced
    • Regulated qualification
    • Exam(s) included
    • Tutor support
    Accredited by the Chartered Institute of Personnel and Development (CIPD), CIPD Level 3 includes everything you need to kick-start a rewarding career in HR including eLearning and Tutor Support. Our CIPD Level 3 Foundation in People Practice is delivered through interactive on …
    Enquire for pricing

  • NCFE Level 2 Certificate in Principles of Team Leading

    Oakwood Home Learning
    • 37 enquiries
    • Online
    • 12 months · Self-paced
    • Regulated qualification
    • Exam(s) included
    • Tutor support
    Study for the NCFE Level 2 Certificate in Principles of Team Leading to gain an internationally recognised business qualification that is the perfect way to move up in your career. This course develops the methods and techniques required to lead a team to high standards in any …
    £359

  • Certificate in Customer Service Management

    Cambridge Management and Leadership School Ltd
    Learn online with support a course developed on customer service standard
    • 31 students
    • Online
    • Self-paced
    • Certificate(s) included
    • 13 CPD points
    • Tutor support
    Great service
    This course is suitable for learners who are at any stage of their career in Customer Services. By the end of this course, you should be able to: identify the principles of good customer service organise and deliver excellence in customer service identify organisation polic …
    £250

  • IOSCM Level 3 Award in Introduction to Supply Chain Management

    IOSCM
    Regulated qualification studied flexibly online with tutor support. Self-paced assessments (no exams required).
    • Online
    • 3 months · Self-paced
    • Regulated qualification
    • Certificate(s) included
    • Tutor support
    Great service
    Guarantee success with the Institute of Supply Chain Management. With our unrivalled support network, we offer every learner much more than just a qualification; we provide a platform for growing, learning, and progressing as an industry professional. The Institute of Supply Chai …
    £978

  • Counselling and Mental Health Level 2 RQF (2 qualifications)

    NCC Home Learning
    Enquire Now for £50 off | Expert tutors, Course and Certificate all inclusive - Study at home via Online or Paper study
    • Online
    • 12 months · Self-paced
    • Regulated qualification
    • Exam(s) included
    • Certificate(s) included
    • Tutor support
    Great service
    Popular
    One course with two complimentary formal qualifications at a great price! These Level 2 qualifications in Counselling Skills and Mental Health Awareness are regulated qualifications approved by ofqual for learners who are looking to develop their knowledge and understanding of Co …
    £749

  • Practical Accountancy Training with Free AAT Level 2 Certificate in Bookkeeping

    KBM training
    Practical Accountancy Training on Sage , Xero , Quickbooks and Excel
    • 170 enquiries
    • Classroom - Manchester
    • Part-time or full-time
    • Regulated qualification
    • 32 CPD points
    • Tutor support
    • Job guarantee programme
    Great service
    Practical Accountancy Training with Free AAT Level 2 Certificate in Bookkeeping You can have multiple degrees and qualifications, but if you do not have relevant accounting work experience, finding a job will be very difficult. We can train you on all the popular accounting softw …
    Save 33%
    £398 £600

  • AAT Level 3 Diploma in Accounting with Sage, QuickBooks or Xero Certification

    KBM training
    AAT level 2 Bookkeeping
    • 260 enquiries
    • Classroom - Birmingham
    • 6 months · Part-time
    • Regulated qualification
    • 32 CPD points
    • Tutor support
    • Job guarantee programme
    Great service
    Trending
    AAT Level 3 Diploma in Accounting / AAT Level 3 / aat level 3 AAT Level 3 Diploma in Accounting is the intermediate level of the AAT Accounting Qualification. It offers technical training in accounting and its main purpose is to provide students with specialist knowledge and skil …
    from £355

  • Account Management Training

    KBM training
    Training on real company files
    • 59 enquiries
    • Classroom - Birmingham
    • Part-time or full-time
    • Regulated qualification
    • 32 CPD points
    • Tutor support
    Great service
    KBM Training and Recruitment provides high quality Account Management training suitable for accounting professionals. Candidates will gain hands on practical training on various software such as Sage, QuickBooks, Excel Etc We have carefully designed our training programs inline w …
    Save 33%
    £398 £600
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FAQs

Reed Courses advertises a large variety of Customer service courses which are delivered by a range of learning providers. The Customer service courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a Customer service course which provides CPD points/hours or qualifications, there are a number of learning options available.

If you're looking for Customer service courses, you might also be interested in Business, Business development and Business management. These courses can be taken to further enhance your understanding of the subject. By having a broader understanding of the subject can help you to improve your professional or personal development.

In addition to free Customer service courses, Reed Courses also has plenty of paid for online Customer service courses, designed to meet all kinds of learning goals and to suit a range of preferred study methods.

Reed Courses advertises a variety of free online Customer service courses. Alternatively you'll be able to enrol on an online Customer service course of your choosing, and study entirely online. If you'd prefer an in-person learning experience, you could take a classroom Customer service course where you'll be taught in a classroom at a given location. Reed Courses also advertises distance learning courses and in-company Customer service courses from a variety of learning providers.
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