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  • Customer Service, KYC, CDD & CRM Training - CPD Certified

    Academy for Health & Fitness
    Level 4 QLS Endorsed & CPD Certified| 6 in 1 Exclusive Bundle! | 170 CPD Points | Free PDF Certificate | Lifetime Access
    • Online
    • 25 hours · Self-paced
    • Certificate(s) included
    • 170 CPD points
    • Tutor support
    Great service
    ★★★ 24-Hour Flash Sale! Prices Reduced Like Never Before!! ★★★ Do you dream of a career where you build relationships, solve problems, and ensure customer satisfaction? In the UK alone, the customer service industry employs over 5 million people, with a projected growth of 10% b …
    Save 8%
    £31.99 £35
  • Admin, Secretarial & PA with Organisational Skills

    Cambridge Open Academy
    Summer Deal 14% Off | CPD Accredited | Updated 2024 | FREE PDF Certs | Lifetime Access | 100% Pass Rate | 1K+ enrolment
    • Online
    • 5 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    The administrative support industry is booming! The UK Bureau of Labour Statistics projects a 10% growth in Admin, Secretarial & PA roles by 2030. This comprehensive Admin, Secretarial & PA course equips you with the in-demand skills to excel in this dynamic field. Bec …
    Save 14%
    £12 £14
  • Phone-Based Customer Service

    Imperial Academy
    Level 5 QLS Endorsed Course | CPD & CiQ Accredited | Audio Visual Training | Free PDF Certificate | Lifetime Access
    • Online
    • 360 hours · Self-paced
    • 150 CPD points
    • Tutor support
    Great service
    Gain an in-depth understanding of Phone-Based Customer Service and Unleash your potential in this industry. Develop job-ready competencies for a high-demand career with this QLS Endorsed Phone-Based Customer Service course. The career may be the road for you if you've always …
    £12
    • 12 students
    • Online
    • Self-paced
    • 2 CPD points
    Great service
    DEMENTIA AWARENESS (Accredited E-Learning) This course is aimed at all staff working in the care environment who work with people with dementia. A general understanding of the issues associated with dementia will be established. Candidates will gain under-pinning knowledge of the …
    £12
    • 36 students
    • Online
    • Self-paced
    • 2 CPD points
    Great service
    MANAGING CONFLICT (Accredited E-Learning) This course is aimed at all staff. This conflict management course raises participants understanding of the background to conflict and the contribution they can make to managing conflict effectively. This course provides candidates wi …
    £12
    • 739 students
    • Online
    • Self-paced
    • 2 CPD points
    Great service
    DRUGS AND ALCOHOL AWARENESS (Accredited E-Learning) Minimise the risk to your business from drug use and dealing by ensuring your staff can spot trouble before it happens. After training your staff will be able to spot the signs of drug use and behaviour that could indicate d …
    £12
    • 233 students
    • Online
    • Self-paced
    • 2 CPD points
    Great service
    SELF HARM (Accredited E-Learning) Self harm is an extremely complex issue, both for those who self harm and the professionals who support them. This module will raise your awareness of self harm, help you to develop an understanding of the issues faced by self harmers, and wh …
    £12
  • Customer Service/ Success Diploma (Level 2 & 3) - CPD Certified

    StudyHub
    Save Money, Learn & Earn > 4 Career-Oriented Courses > Free Gift > PDF Certificate Included > Free Exam
    • Online
    • 10 hours · Self-paced
    • Certificate(s) included
    • 40 CPD points
    • Tutor support
    Great service
    24 Hour Flash Deal 4 -in-1 Customer Service Diploma (Level 2 & 3) - CPD Certified Bundle Take the initial steps toward a successful long-term career by studying the Customer Service Diploma (Level 2 & 3) - CPD Certified package online with StudyHub through our online …
    Save 3%
    £29.99 £31
  • Oxygen Provider for First Aiders - CPD Certified & Skills for Care Endorsed

    ProTrainings Europe Limited
    Video online training offering flexible training on any device at a time that meets your schedule, full course support
    • 53 students
    • Online
    • 3 hours · Self-paced
    • Certificate(s) included
    • 5 CPD points
    • Tutor support
    Great service
    Oxygen for First Aid video online course with free downloads, CPD Certified and evidence-based learning statement. This course is aimed at anyone who requires a course in oxygen for first aid. The certificate is valid for 3 years and a recommended annual refresher. This course …
    Save 16%
    £24.95 £29.95
  • Customer Service Level 2 - CPD Certified & Skills for Care Endorsed & TQUK Endorsed

    ProTrainings Europe Limited
    Video online training offering flexible training on any device at a time that meets your schedule, full course support
    • Online
    • 3 hours · Self-paced
    • Certificate(s) included
    • 4 CPD points
    • Tutor support
    Great service
    Customer Service video online course with free downloads, CPD Certified and evidenced-based learning statement This ProTrainings qualification is suitable for learners wishing to improve their knowledge of the importance of customer service including how to satisfy customers’ e …
    £24.95
  • Needles and Sharps Training - CPD Certified

    The National Training Academy Ltd
    Online course, checkpoint at the end of each module, certificate when complete, 12 months unlimited access
    • 106 students
    • Online
    • 2 hours · Self-paced
    • Certificate(s) included
    • 2 CPD points
    • Tutor support
    Great service
    Drug users and those with medical conditions may also use sharps in their homes. In addition, sharps can be found in public areas, the risks are all around us. If you have staff visiting customers in their homes or out in public spaces, such as parks, you have a duty of care to e …
    £35
  • Care Certificate - 15 Care Standards Knowledge Outcomes - Skills for Care Endorsed

    ProTrainings Europe Limited
    Video online training offering flexible training on any device at a time that meets your schedule, full course support
    • 105 students
    • Online
    • 15 hours · Self-paced
    • Certificate(s) included
    • 20 CPD points
    • Tutor support
    Great service
    Care Certificate - 15 Care Standards Knowledge Learning Outcomes video online course comes with free downloads, CPD Certified and evidence-based learning statement. This Care Certificate course covers the knowledge-based units and includes 15 standards and recommendations set …
    Save 16%
    £24.95 £29.95
  • Beauty Therapy First Aid - CPD Certified & Skills for Care Endorsed

    ProTrainings Europe Limited
    Video online training offering flexible training on any device at a time that meets your schedule, full course support
    • Online
    • 4 hours · Self-paced
    • Certificate(s) included
    • 5 CPD points
    • Tutor support
    Great service
    Beauty Therapy First Aid video online course with free downloads, CPD Certified and evidenced-based learning statement. People involved in beauty therapy require first aid training as they will in the line of their work come across medical problems that require attention. In t …
    Save 16%
    £24.95 £29.95
  • Level 1 Certificate in Customer Service - CPD Certified

    StudyHub
    **Limited Time Deal** - Bundle of 4 Courses + 1 FREE e-Certificate | 24/7 Tutor Support
    • Online
    • 14 hours · Self-paced
    • Certificate(s) included
    • 40 CPD points
    • Tutor support
    Great service
    Do you know how much money business owners are losing due to poor customer service or how much more they could make by offering exceptional customer service? This 4 courses Level 1 Certificate in Customer Service bundle will provide you with excellent knowledge and skills to beco …
    Save 6%
    £29.99 £32
  • Infection Control for Healthcare - CPD Certified & Endorsed

    ProTrainings Europe Limited
    Video online training offering flexible training on any device at a time that meets your schedule, full course support
    • 31 students
    • Online
    • 3 hours · Self-paced
    • Certificate(s) included
    • 3 CPD points
    • Tutor support
    Great service
    Infection Control for Healthcare video online course with free downloads, CPD Certified and evidence-based learning statement. Infection Control Training is a mandated training program for any employee, self-employed person, or safety representative who may be exposed to blood …
    Save 16%
    £24.95 £29.95
  • Wedding Planner Course

    Eventtrix
    CPD Certified | International Accreditation with ICOES | Multiple Certification Options | Video Training
    • 80 students
    • Online
    • 30 hours · Self-paced
    • 30 CPD points
    Great service
    Become a specialist Wedding Planner. Discover our course today! Within the event planning business, there are many areas on which you could choose to focus your skills. One specialist area which is rapidly growing in popularity is in event-managing weddings. Planning what’s proba …
    £12
  • Secrets of Body Language & Non-Verbal Communication

    Skill Up
    Special Sale| CPD Accredited| FREE PDF Certificate & Transcript | Lifetime Access| Tutor Support | Free Exam
    • Online
    • 12 hours · Self-paced
    • Certificate(s) included
    • 15 CPD points
    • Tutor support
    Great service
    Visualize reading people's thoughts and emotions by looking at their body language. This is the power of body language, and it can be used to improve your communication skills, build rapport with others, and persuade or influence people. In this course, you will learn body langua …
    Save 20%
    £12 £15
    • 31 students
    • Online
    • 12 months · Self-paced
    • Certificate(s) included
    • 18 CPD points
    Great service
    Presented by award-winning Project Management Professional (PMP) instructor Ray Sheen Earn up to 18.5 PDUs or project management training hours with PMI Certificate of training upon completing the course Bite sized video tutorials, cheat sheets, exercise files and quizzes Unl …
    Save 85%
    £29 £199
    • 104 students
    • Online
    • Self-paced
    • 3 CPD points
    Great service
    Highly rated
    Dementia Care Practice Level 3 Qualification (Accredited) This comprehensive Unicare online course is designed for care workers who work with and support on a daily basis individuals who suffer from dementia. The key focus of the course is to raise awareness and educate the carer …
    £12
  • Retail, Merchandising & Product Management - CPD Certified

    NextGen Learning
    Level 3 QLS Endorsed Diploma + CPD Certified + 13 Endorsed Topics + Free PDF Certificate + Instant & Lifetime Access
    • 36 students
    • Online
    • 1.8 hours · Self-paced
    • Certificate(s) included
    • 120 CPD points
    • Tutor support
    Great service
    Advance your career in retail with our comprehensive course. Covering everything from customer service and sales techniques to visual merchandising and management skills, this course has something for everyone. Upgrade your skills and boost your career with this in-depth Retail, …
    £12
    • 57 students
    • Online
    • Self-paced
    • 3 CPD points
    Great service
    Risk assessment and Management in Care Level 3 Qualification (Accredited) Any organisation that employs five or more staff must undertake and complete risk assessments. In the care environment, risk assessments are particularly important due to the vulnerability of those receivin …
    £12
  • Market Your Business - Marketing Strategies Course

    International Open Academy
    CPD UK Certified | ICOES International Accreditation | 50 CPD Points | Certification Available| Free Retake Exam
    • 56 students
    • Online
    • 50 hours · Self-paced
    • 50 CPD points
    Great service
    Without marketing, even the best business idea in the world will just stand still. It takes clever and focused marketing to bring any service or product into the awareness of its target audience and show it so favorably it’s chosen over its competition. If you want to learn how …
    Save 7%
    £12 £13
  • Accredited Bar Management Course

    Eventtrix
    CPD Certified | International Accreditation with ICOES | Multiple Certification Options | Detailed Training
    • 1,303 students
    • Online
    • 30 hours · Self-paced
    • 30 CPD points
    Great service
    Highly rated
    Cheers! Whether you are mixing it up or serving customers, good bar management is what you need to learn in order to keep your customers happy, make sure that they come back. Learn how to manage and tend a bar like the top pros! Seeing your customers smiling is pure magic. Achiev …
    Save 87%
    £12 £99
  • Receptionist & Office Assistant Diploma

    Cambridge Open Academy
    5-in-1 Bundle | CPD Accredited | Interactive Learning Materials | Free PDF Certificate | Tutor Support | Lifetime Access
    • Online
    • 3 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Did you know, a study by Harvard Business Review found that 79% of customers judge a company based on the initial impression they receive, often formed by the receptionist? This highlights the crucial role receptionists and office assistants play in shaping a company's image and …
    £35
  • Improving ISO 9001:2015 Quality Management System

    Training Express Ltd
    CPD Accredited | Free PDF & Hardcopy Certificate included | Free Retake Exam | Lifetime Access
    • Online
    • 5 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Imagine a world where your organisation is always meeting the needs of its customers, where your products and services are consistently high quality, where your employees are engaged and motivated. Where your processes are efficient and effective. Where your finances are sound. W …
    £12
  • Customer Relationship Management (CRM) With CPD Certificate

    Cambridge Open Academy
    CPD Certification Service Approved| 30 CPD Points| FREE Certificate + 2 Premium Courses| Interactive Learning Materials
    • Online
    • 7 hours · Self-paced
    • Certificate(s) included
    • 30 CPD points
    • Tutor support
    Great service
    **3 in 1 Customer Relationship Management (CRM) With CPD Certificate bundle** In the ever-evolving landscape of business, the significance of Customer Relationship Management (CRM) cannot be overstated. With a staggering 89% of companies now competing primarily on the basis of cu …
    Save 17%
    £29 £35
  • Top 10 Sales Secrets Training - Level - Online Course - CPD Accredited

    LearnPac Systems
    CPDUK Accredited | Instant Course Access | Includes Assessment & Certificate | Instant Certificate Download
    • Online
    • 4 hours · Self-paced
    • 4 CPD points
    • Tutor support
    Great service
    Top 10 Sales Secrets Training - Level - Online Course - CPD Accredited. Welcome to our online Top 10 Sales Secrets training course. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK). No one is born a sales …
    £19.99
  • Ecommerce Training Courses

    Discover Training
    CPD Accredited | 3-in-1 Bundle | 3 Free PDF Certificates| 1 Free Hard Copy Certificate | Free Assessment & Tutor Support
    • Online
    • 15 hours · Self-paced
    • Certificate(s) included
    • 30 CPD points
    • Tutor support
    ***Rapid Growth Awaits! Seize the Limited-Time Opportunity, Act Now!*** You may pick the wits of industry specialists with the Ecommerce Training package training. Enrolling in this Ecommerce Training course may provide you with access to a thoroughly crafted curriculum and allow …
    Save 32%
    £21 £31
  • Handling a Challenging Customer - Online Course - CPD Accredited

    Mandatory Training Group
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • Online
    • 4 hours · Self-paced
    • 4 CPD points
    • Tutor support
    Great service
    Handling a Challenging Customer - Online Course - CPD Accredited. Welcome to The Mandatory Training Group's online Handling a Difficult Customer training course. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CP …
    £19.99
    • 27 students
    • Online
    • Self-paced
    • 20 CPD points
    • Tutor support
    Great service
    All in one-15 Online Accredited Clinical Workshop The full All in One- 15 online clinical refresher course for nurses and midwives has comprehensive modules that cover the necessary depth and level of understanding required to ensure mandatory compliance with NHS standards and na …
    £35
    • 17 students
    • Online
    • 15 hours · Self-paced
    • 15 CPD points
    • Tutor support
    Great service
    All in one-20 Online Accredited Clinical Workshop The full All in One- 20 online clinical refresher course for nurses and midwives has comprehensive modules that cover the necessary depth and level of understanding required to ensure mandatory compliance with NHS standards and na …
    £40

FAQs

Reed Courses advertises a large variety of Customer service courses which are delivered by a range of learning providers. The Customer service courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a Customer service course which provides CPD points/hours or qualifications, there are a number of learning options available.

If you're looking for Customer service courses, you might also be interested in Retail, Retail management and Sales management. These courses can be taken to further enhance your understanding of the subject. By having a broader understanding of the subject can help you to improve your professional or personal development.

In addition to free Customer service courses, Reed Courses also has plenty of paid for online Customer service courses, designed to meet all kinds of learning goals and to suit a range of preferred study methods.

Reed Courses advertises a variety of free online Customer service courses. Alternatively you'll be able to enrol on an online Customer service course of your choosing, and study entirely online. If you'd prefer an in-person learning experience, you could take a classroom Customer service course where you'll be taught in a classroom at a given location. Reed Courses also advertises distance learning courses and in-company Customer service courses from a variety of learning providers.