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1,242

Customer service University, Cpd or Regulated qualification courses in Inverness-shire

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  • Customer Service: CRM, KYC, Office Management, Communication & Problem Solving Skills

    Janets
    30 in 1 Career Action Plan Programme | 300 CPD Points | Free PDF & Hard Copy Certificate | 24/7 Support |Lifetime Access
    • Online
    • 270 hours · Self-paced
    • Certificate(s) included
    • 300 CPD points
    • Tutor support
    Great service
    ***24 Hours Limited Time Sale Offer*** Customer Service Programme Enrolment Gifts: FREE PDF & Hard Copy Certificate | PDF Transcripts | FREE Student ID | Enrolment Letter | Lifetime Access | Free Assessment The gap between supply and demand for Customer Service professionals …
    £150

  • Customer Relationship Management (CRM), KYC & Customer Service

    Academy for Health & Fitness
    Super Saver Offer! | 13 in 1 Bundle | QLS Endorsed Diploma! | 3 Free QLS Certificate & Assessments | Lifetime Access
    • Online
    • 60 hours · Self-paced
    • Certificate(s) included
    • 130 CPD points
    • Tutor support
    Great service
    ***24 Hour Limited Time Flash Sale*** ►►► Customer Relationship Management (CRM), KYC & Customer Service Admission Gifts ◄◄◄ ★★ FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter★★ Ever thought about what ma …
    Save 4%
    £200 £209

  • Delivering Excellence Via Email - Half Day (am)

    Practical Training for Professionals
    • Classroom
    • Full-time
    • 3 CPD points
    • Tutor support
    This half day workshop focuses on how to deliver an excellent customer experience via email. You will learn the do's and dont's that increases customer loyalty. Delegates will be come experts in delivering excellent customer service levels and ensure their email skills are high …
    £228

  • Masterclass in Handling Incoming Telephone Calls - Half Day (pm) - Overview

    Practical Training for Professionals
    • 14 enquiries
    • Classroom
    • Part-time
    • 3 CPD points
    • Tutor support
    This 1/2 day workshop gets delegates to look at what they hate as customers when they make calls to their banks or travel agents and then be self-critical to see which of the 'hate factors' their organisation maybe guilty of. The trainer then helps them devise a scoring system …
    £220

  • Sage 50 / QuickBooks / Excel / Xero Training

    KBM training
    Work Experience with Qualified Accountants
    • 490 enquiries
    • Online
    • 80 hours · Part-time or full-time
    • Certificate(s) included
    • 8 CPD points
    • Tutor support
    Great service
    Sage 50 Training/ QuickBooks Training / Excel Training / Xero Training You can have multiple degrees and qualifications, but if you do not have relevant accounting work experience, finding a job will be very difficult. We can train you on all the popular accounting software such …
    Save 50%
    £244 £488

  • Finance Assistant / Accounts Assistant Practical Training

    KBM training
    Accounting and Finance
    • 244 enquiries
    • Online
    • 170 hours · Part-time or full-time
    • Certificate(s) included
    • 32 CPD points
    • Tutor support
    • Job guarantee programme
    Great service
    Popular
    We offer high-quality Practical Accountancy Training under the supervision of qualified accountants. As a Chartered Certified Accountants firm, we can train you in Bookkeeping, Payroll, VAT Returns, Management Accounts, Final Accounts Preparation, Tax Returns, and Auditing. The F …
    Save 50%
    £199 £398

  • Failure Mode and Effects Analysis (FMEA) Training | eLearning Online Course

    100% Effective Limited
    Includes certification, 2 months access to highly interactive eLearning, 8 CPD points and lifetime support
    • 15 students
    • Online
    • 2 months · Self-paced
    • 8 CPD points
    Full certification included Unlimited exam retakes Highly interactive eLearning Process and Product FMEA syllabus Email and phone support 2 months 24/7 access Downloadable certificate included Essential learning for anyone in business FMEA stands for Failure Modes and Effec …
    £180

  • CRM, PR & Phone-Based Customer Service

    Academy for Health & Fitness
    Special Offer! | 20 in 1 Bundle | QLS Endorsed Diploma! | Free Assessments | 250 CPD Points | Lifetime Access
    • Online
    • 100 hours · Self-paced
    • Certificate(s) included
    • 310 CPD points
    • Tutor support
    Great service
    ★★★ 24-Hour Knowledge Knockdown! Prices Reduced Like Never Before ★★★ Customers are the true kings of the modern business world. They are the rulers, the controllers of the entire market. That's why a company's progress depends on how it handles its customer service and public re …
    £129

  • Search Engine Optimisation for Business - CPD Approved

    U Transition
    • Online
    • Self-paced
    • 2 CPD points
    Great service
    Right now, potential customers will be searching for your products and services - and if they don’t find their way to your site, you could be deferring them to a competitor. Imagine if your website could rank above your competitors’, using the kind of search terms that turn your …
    £178.80

  • Social media package - 4 course bundle

    U Transition
    5 online courses to help you understand social media - CPD approved
    • Online
    • Self-paced
    • 10 CPD points
    Great service
    4 COURSE PACKAGE PRICE - my full suite of Social Media Business courses offered for a discounted price. Full price £502.80 (inc vat) Further discounts are available for bulk purchases and other package combinations are available - please call for details All courses retail s …
    £150

  • Travel Agent and Consultant Training Level 5

    One Education
    Free QLS Endorsed Certificate Included | Free 5 Courses | 24x7 Access & Full Tutor Support
    • 37 students
    • Online
    • 412 hours · Self-paced
    • Certificate(s) included
    • 150 CPD points
    • Tutor support
    Great service
    Unlock the secrets to running a successful and profitable travel agency or consultancy with our comprehensive Travel Agent and Consultant Training course. Whether you're dreaming of launching your own business or aiming to enhance your skills as a travel agent, this course is yo …
    Save 15%
    £100 £119

  • Hospitality Training with Food Safety and Catering Management

    One Education
    ***CPD Certified Training ***| 23 in 1 Exclusive Training on Hospitality & Catering | FREE Exam and Tutor Support
    • Online
    • 25 hours · Self-paced
    • 20 CPD points
    • Tutor support
    Great service
    Fill your knowledge gap with the most in-demand training on Hospitality & Catering Principles. Your pocket-friendly compact learning pack! Unlock your potential with our comprehensive 23 premium courses on Hospitality ranging from food safety, and catering to receptionist and …
    £100

  • Event and Tourism Management with Level 5 Hospitality Management

    One Education
    Level 5 Endorsed Certificate | 5 Courses | 150 CPD points | Instalment Payment Facility | Instant access & support
    • 12 students
    • Online
    • 393 hours · Self-paced
    • Certificate(s) included
    • 150 CPD points
    • Tutor support
    Great service
    Launch your travel and tourism or hospitality career to new heights with a comprehensive program designed to equip you with the knowledge and skills required for leadership positions. This advanced diploma combines a core qualification in Hospitality Management (Level 5) with end …
    Save 15%
    £100 £119

  • Level 3, 4 & 5 Phone-Based Customer Service

    Imperial Academy
    Level 5 QLS Endorsed Course with FREE Certificate | CPD & CiQ Accredited | 150 CPD Points | Lifetime Access
    • Online
    • 384 hours · Self-paced
    • Certificate(s) included
    • 150 CPD points
    • Tutor support
    Great service
    Delve into the Phone-Based Customer Service’s principles — Obtain the abilities required to raise your competence in this field — Get a grasp of level 3,4,5 with a certificate of level 5 knowledge — All with this Imperial Academy’s all-inclusive course. Enrol now to gain differen …
    £100

  • Online Practical Accountancy Training with Work Experience | Sage 50 QuickBooks Xero

    KBM training
    Online Practical Accountancy Training
    • 206 enquiries
    • Online
    • Self-paced
    • Certificate(s) included
    • 32 CPD points
    • Tutor support
    Great service
    Online Practical Accountancy Training is designed to equip you with the skills that you need to secure a job as a Bookkeeper or Account Assistant. Upon completion of Practical Accountancy Training, you will have a good understanding of the financial process from Purchase and S …
    Save 50%
    £244 £488

  • Bookkeeping and Payroll Training

    KBM training
    Bookkeeping and Payroll Practical Training with Free AAT level 2
    • 873 enquiries
    • Online
    • 80 hours · Part-time
    • Certificate(s) included
    • 32 CPD points
    • Tutor support
    • Job guarantee programme
    Great service
    Popular
    Bookkeeping and Payroll training is ideal for anyone looking to start a fresh career in the Accountancy sector. We have designed this training program to cover all job requirements for Bookkeeping and Payroll positions. We at KBM Training & Recruitment, are constantly working …
    Save 50%
    £122 £244

  • Facebook For Business

    CST Training Ltd
    This course will look in detail at the use of Facebook as part of your marketing activity
    • Online
    • 2 hours · Self-paced
    • Certificate(s) included
    • 2 CPD points
    • Tutor support
    This course will look in detail at the use of Facebook as part of your marketing activity.
    £100

  • Twitter for Business

    CST Training Ltd
    This course will look in detail at the use of Twitter as part of your marketing activity.
    • Online
    • 1 hour · Self-paced
    • Certificate(s) included
    • 2 CPD points
    • Tutor support
    This course will look in detail at the use of Twitter as part of your marketing activity.
    £100

  • Essential Marketing Bundle

    CST Training Ltd
    The Essential Marketing Bundle can include ANY 5 courses from the business E-learning Courses.
    • Online
    • 7 hours · Self-paced
    • Certificate(s) included
    • 7 CPD points
    • Tutor support
    The default bundle includes – Social Media & SEO for Business, GDPR, Sales Skills & Customer Service. However, this bundle can include any 5 Business Skills courses, regardless of Value. This bundle can save you £210! If the courses were bought individually, th …
    £210

  • CRM, PR & Phone-Based Customer Service

    Imperial Academy
    5 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | Lifetime Access
    • Online
    • 45 hours · Self-paced
    • Certificate(s) included
    • 30 CPD points
    • Tutor support
    Great service
    Are you intrigued by the evolving landscape of corporate social responsibility (CSR) and business law? Do you aspire to be a changemaker in the realm of social work and legal ethics? Our comprehensive bundle course comprising CSR, Business Law, and Social Work Studies offers an …
    £250

  • Advanced Marketing Bundle

    CST Training Ltd
    The Essential Marketing Bundle can include ANY 7 courses from the business E-learning Courses.
    • Online
    • 10 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    The default bundle includes – Social Media & SEO for Business, GDPR, Sales Skills, Customer Service, Emotional Intelligence & Performance Management. However, this bundle can include any 7 Business Skills courses, regardless of Value. This bundle can save you £ …
    £250

  • Emergency First Aid at Work Training - for 10 Employees

    Training Express Ltd
    Save Instant £20 | CPD Accredited | Free Certificate | Audio-visual training | Free Retake Exam | Lifetime Access
    • Online
    • 1 hour · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    ✩✩ Trusted by Over 10,00,000 Students & 10K Business Partners Around the World! ✩✩ This First Aid at Work is designed by industry experts to cover essential topics, ensuring your employees stay updated with the skills and knowledge needed to meet current industry standards. O …
    Save 33%
    £100 £150

  • Hotel Management: Hotel Receptionist and Hospitality Management

    Academy for Health & Fitness
    Level 5 Diploma(QLS Hard Copy Certificate Included)>255 CPD Points>Gift: 10 CPD Course + PDF Certificate>Lifetime Access
    • 13 students
    • Online
    • 56 hours · Self-paced
    • Certificate(s) included
    • 255 CPD points
    • Tutor support
    Great service
    ★★★ 24-Hour Knowledge Knockdown! Prices Reduced Like Never Before ★★★ Imagine the vibrant buzz of a five-star lobby, the clinking of glasses in a bustling restaurant, the seamless orchestration of a guest's perfect stay. The UK hospitality industry is booming, with a projected g …
    £119

  • Masterclass in Handling Incoming Telephone Calls - Half Day (pm)- Virtual Training

    Practical Training for Professionals
    • Online
    • 3 hours · Full-time
    • 3 CPD points
    • Tutor support
    This 1/2 day workshop gets delegates to look at what they hate as customers when they make calls to their banks or travel agents and then be self-critical to see which of the 'hate factors' their organisation maybe guilty of. The trainer then helps them devise a scoring system …
    £228

  • Estate Agent - QLS Endorsed Level 5 Diploma

    One Education
    FREE QLS Endorsed Certificate | FREE 6 CPD Courses | 150 CPD Points | Lifetime Access | FREE Retake Exams & Assessment
    • 143 students
    • Online
    • 200 hours · Self-paced
    • Certificate(s) included
    • 150 CPD points
    • Tutor support
    Great service
    From property hunting to closing the deal, Level 5 Estate Agent are the guide who assist the clients with every aspect of a sale. Additionally, Estate Agents help clients finding their ideal house, which can be a quite satisfying and rewarding profession. While being a profession …
    Save 32%
    £100 £149

  • Entrepreneurship, Business Management & Customer Service Level 3, 5 & 7 at QLS

    NextGen Learning
    3 QLS Endorsed Diploma | 3 QLS Hard Copy Certificate Included | Plus 13 CPD Courses | Lifetime Access
    • Online
    • 80 hours · Self-paced
    • Certificate(s) included
    • 160 CPD points
    • Tutor support
    Great service
    Amidst today's thriving job market, the demand for proficient individuals in Entrepreneurship, Business Management, and Customer Service is strikingly evident, with optimistic statistical forecasts pointing towards substantial growth in these fields. This bundle presents a trio o …
    £200

  • British Cleaning Certificate

    Online Courses Learning
    Award Training Course - Improve your career prospects
    • 10 students
    • Online
    • 12 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    British Cleaning Certification Award (BCCA) - Certified by CPD Whether you want to start your own successful cleaning business or you want to improve your career prospects within the company you currently work for, you will find that the British Cleaning Certificate Award can …
    £149 £150

  • Nail Technician Diploma

    Online Courses Learning
    Become an Expert Nails Tech: Designs to Starting a Business
    • 30 students
    • Online
    • 20 hours · Self-paced
    • Certificate(s) included
    • 20 CPD points
    • Tutor support
    Nail Technician Diploma - CPD Certified Do you have a passion of nail art? Are you interested in building a desired career? The Nail Technician Diploma is a wonderful learning opportunity for you. This course also helps anyone who is already a nail technician that wants to brus …
    £149 £150

  • Floristry Academy Diploma Training Course

    Online Courses Learning
    Lifetime Access | Online certified training |Online certificate and exam included
    • 23 students
    • Online
    • 17 hours · Self-paced
    • Certificate(s) included
    • 15 CPD points
    • Tutor support
    Popular
    Have you been dreaming of opening your own florist or you want to kick start a career in floristry? Maybe you're already working in the industry and want to fast track your career, then this Floristry Academy Diploma is the right choice for you.
    £149 £150

  • Fashion Design Diploma Training Course

    Online Courses Learning
    Lifetime Access | Online certified training |Online certificate and exam included
    • Online
    • 20 hours · Self-paced
    • Certificate(s) included
    • 16 CPD points
    • Tutor support
    The fashion design course was written for students who are interested in working in the steadily growing fashion industry. With this online training course, you will have all the information necessary to successfully begin a career in this field.
    £149 £150

  • Pharmacy Assistant - CPD Certification

    Online Courses Learning
    Lifetime Access | Online certified training | Online certificate and exam included
    • Online
    • 15 hours · Self-paced
    • Certificate(s) included
    • 15 CPD points
    • Tutor support
    Pharmacy Assistant Diploma This Pharmacy Assistant course will introduce you to multiple aspects of the pharmacy sector. The ten modules will stimulate your interest in the field of pharmacy. Every aspiring pharmacy assistant can develop his or her personal niche and will h …
    £149 £150

  • Bookkeeping Training / Bookkeeping Course / Practical Bookkeeping

    KBM training
    Bookkeeping Training with Work Placement
    • 130 enquiries
    • Classroom
    • 106 hours · Part-time or full-time
    • Certificate(s) included
    • 32 CPD points
    • Tutor support
    • Job guarantee programme
    Great service
    Bookkeeping Training /Bookkeeping Course / Bookkeeper Training: If you are looking for a career in Bookkeeping , this is an ideal program for you. We at KBM Training & Recruitment, are constantly working hard to help candidates achieve the best quality training in accountanc …
    Save 50%
    £244 £488

  • Assistant Accountant Training in Birmingham

    KBM training
    Practical Training with Qualified Accountants in Birmingham
    • 55 enquiries
    • Classroom
    • Part-time or full-time
    • 32 CPD points
    • Tutor support
    Great service
    KBM Training and Recruitment provides high quality Practical Accountancy Training in partnership with KBM Chartered Certified Accountants in Birmingham and London. You will gain hands on practical training on various software such as Sage, QuickBooks, Excel, Xero and Payroll …
    Save 50%
    £199 £398

  • Accountancy | Accountancy Work Experience

    KBM training
    Practical Accountancy Training with Qualified Accountants for Bookkeeping, Control Accounts and Final Accounts
    • 167 enquiries
    • Classroom
    • Part-time or full-time
    • 32 CPD points
    • Tutor support
    Great service
    Are you looking for a Job in Accountancy but finding it hard due to a lack of Work Experience? Competition for jobs is at an all-time high, and the qualification alone is not enough to land a job. Employers require you to have a range of technical skills and first-hand experie …
    Save 50%
    £244 £488

  • Sage Bookkeeping / Sage 50 Bookkeeping

    KBM training
    Practical Bookkeeping Training
    • 124 enquiries
    • Classroom
    • 106 hours · Part-time
    • Certificate(s) included
    • 32 CPD points
    • Tutor support
    • Job guarantee programme
    Great service
    Sage Bookkeeping / Sage 50 Bookkeeping We at KBM Training & Recruitment, are constantly working hard to help candidates achieve the best quality training in accountancy along with one of the best recruitment facilities in the market. Whether you are looking for a fresh start …
    Save 50%
    £244 £488

  • Practical Accountancy Training with Guaranteed Work Experience- Sage 50 Practical Training

    KBM training
    Accountancy Bookkeeping Sage 50 QuickBooks Excel Xero
    • 343 enquiries
    • Classroom
    • 106 hours · Part-time
    • 8 CPD points
    • Tutor support
    Great service
    Practical Accountancy Training / Sage Training / Sage 50 Training / Sage / Sage Training with Guaranteed Work Placement / Sage Bookkeeping Training Sage Practical Training / Sage 50 Training is designed to equip you with the skills that you need to secure job a Bookkeeper or Acc …
    Save 45%
    £244 £448

  • Highfield Level 2 Award in Food Safety

    ENVESCA LTD
    Classroom Based One Day Course
    • Classroom
    • 1 day · Part-time
    • Regulated qualification
    • Tutor support
    This Level 2 Food Safety in Catering course will provide your employees with knowledge of basic food hygiene practices that are essential in the catering industry. It will give them a thorough understanding of how to control common food safety risks. As a result, they will gain c …
    £134.40

  • Highfield Level 2 Award in Customer Service

    ENVESCA LTD
    Classroom Based One Day Course
    • Classroom
    • 1 day · Part-time
    • Regulated qualification
    • Certificate(s) included
    The Highfield Level 2 Award in Customer Service is a comprehensive course designed to enhance skills in customer service, communication, and handling complaints, tailored for individuals starting or advancing their careers in customer-facing roles. The course covers key aspects o …
    £134.40

  • Highfield Level 2 Door Supervisors (Top Up) - LUTON ONLY!

    Skillspad
    Classroom based course with study materials, tutor support and final exam included
    • Classroom
    • 2 days · Full-time
    • Regulated qualification
    • Certificate(s) included
    • Tutor support
    ***PLEASE NOTE THIS COURSE IS LUTON ONLY*** DISCLAIMER: COURSE LOCATION AND ENQUIRY Thank you for your interest in our courses. Please be aware that all our courses exclusively take place ONLY at LUTON. We appreciate your enthusiasm to participate in our courses however, it is cr …
    Save 18%
    £225 £275

  • SIA Door Supervisor TOP UP & First Aid (Prices are much lower on SWBM ACADEMY website)

    SWBM Academy Ltd
    CHECK OUT PRICES ON SWBM ACADEMY WEBSITE NOW
    • 42 students
    • Classroom
    • 3 days · Full-time
    • Regulated qualification
    • Exam(s) included
    • Tutor support
    Our course prices are much higher on REED website than ON SWBM ACADEMY WEBSITE due to Reed charges. Check out prices ON SWBM ACADEMY WEBSITE. Popular question - Can this course be delivered 100% online? No, it is a classroom-based training (there is a short online learning …
    £249.99

  • SIA Security Officer TOP UP & First Aid (Prices are much lower on SWBM ACADEMY website)

    SWBM Academy Ltd
    CHECK OUT PRICES ON SWBM ACADEMY WEBSITE NOW
    • Classroom
    • 2 days · Part-time or full-time
    • Regulated qualification
    • Exam(s) included
    • Tutor support
    Our course prices are much higher on REED website than ON SWBM ACADEMY WEBSITE due to Reed charges. Check out prices ON SWBM ACADEMY WEBSITE. Course length: 1 day / 2 hrs Level 3 Emergency First Aid at Work – 1 Day (8.5 hours) / Highfield Accredited Certificate / Valid for …
    £239.99
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FAQs

Reed Courses advertises a large variety of Customer service courses which are delivered by a range of learning providers. The Customer service courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a Customer service course which provides CPD points/hours or qualifications, there are a number of learning options available.

If you're looking for Customer service courses, you might also be interested in Retail, Retail management and Sales management. These courses can be taken to further enhance your understanding of the subject. By having a broader understanding of the subject can help you to improve your professional or personal development.

In addition to free Customer service courses, Reed Courses also has plenty of paid for online Customer service courses, designed to meet all kinds of learning goals and to suit a range of preferred study methods.

Reed Courses advertises a variety of free online Customer service courses. Alternatively you'll be able to enrol on an online Customer service course of your choosing, and study entirely online. If you'd prefer an in-person learning experience, you could take a classroom Customer service course where you'll be taught in a classroom at a given location. Reed Courses also advertises distance learning courses and in-company Customer service courses from a variety of learning providers.
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