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Customer service University, Cpd or Regulated qualification courses in Inverness-shire

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  • Customer Service Representative Diploma - CPD Accredited

    StudyHub
    CPD Certified | 25-in-1 Bundle | Basic to Advanced | FREE PDF & Hardcopy Certificate | Exam & Tutor Support Included
    • Online
    • 125 hours · Self-paced
    • Certificate(s) included
    • 250 CPD points
    • Tutor support
    Great service
    24 Hour Flash Deal **25-in-1 Customer Service Representative Diploma Mega Bundle** ►►► Customer Service Representative Diploma Enrolment Gifts ◄◄◄ **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter ** Take the …
    £279

  • CRM, PR & Phone-Based Customer Service

    Imperial Academy
    5 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | Lifetime Access
    • Online
    • 45 hours · Self-paced
    • Certificate(s) included
    • 30 CPD points
    • Tutor support
    Great service
    Are you intrigued by the evolving landscape of corporate social responsibility (CSR) and business law? Do you aspire to be a changemaker in the realm of social work and legal ethics? Our comprehensive bundle course comprising CSR, Business Law, and Social Work Studies offers an …
    £250

  • Sage 50 Computerised Accounts

    Pitman Training Glasgow & Edinburgh
    • 302 enquiries
    • Classroom
    • 24 hours · Part-time or full-time
    • 30 CPD points
    • Tutor support
    Objectives: To teach Sage 50 Accounts to Level 2. Benefits: * Know how to use the Sage 50 Accounts program * The flexibility and value of a course designed to enable you to work at your own pace * A personalised workbook to use as a reference guide on completion of the course …
    Enquire for pricing

  • Advanced Customer Service for the Public Sector

    Practical Training for Professionals
    • Classroom
    • Part-time
    • 55 CPD points
    Advanced Customer Service for the Public Sector - Overview An inspirational and interactive course that teaches advanced customer service skills that create a pro-active customer focus within your team. CPD Value 5.5 Hours
    £468

  • Customer Care - Incoming and Outgoing Calls

    Practical Training for Professionals
    • 12 enquiries
    • Classroom
    • 1 day · Part-time
    • 6 CPD points
    This course has been designed and adapted for a number of PTP's clients that run call-centres to handle incoming calls and outbound calls. Throughout the course, participants are encouraged to contribute to a lively debate about their perceptions of good customer service. They …
    £468

  • Level 4 Education and Training

    5 starcourses.co.uk
    • Online
    • Self-paced
    • Regulated qualification
    • Tutor support
    Great service
    We are dedicated to providing excellent education and training courses alongside top-class support, enabling adult learners to progress in their subject area and open up their employment opportunities. The quality of online training is the biggest issue industry wide. We have dec …
    Save 30%
    £349 £499.99

  • Education and Training Level 5

    5 starcourses.co.uk
    • Online
    • Self-paced
    • Regulated qualification
    • Tutor support
    Great service
    We are dedicated to providing excellent education and training courses alongside top-class support, enabling adult learners to progress in their subject area and open up their employment opportunities. The quality of online training is the biggest issue industry wide. We have dec …
    £499 £499.99

  • Level 5 Education and Training

    5 starcourses.co.uk
    • Online
    • Self-paced
    • Regulated qualification
    • Tutor support
    Great service
    We are dedicated to providing excellent education and training courses alongside top-class support, enabling adult learners to progress in their subject area and open up their employment opportunities. The quality of online training is the biggest issue industry wide. We have dec …
    £499 £499.99

  • Level 4 Internal Quality Assurance (IQA) Verifier Course

    5 starcourses.co.uk
    Become a Fully Qualified Internal Verifier
    • 22 students
    • Online
    • Self-paced
    • Regulated qualification
    • Tutor support
    Great service
    We are dedicated to providing excellent education and training courses alongside top-class support, enabling adult learners to progress in their subject area and open up their employment opportunities. The quality of online training is the biggest issue industry wide. We have dec …
    £349.99

  • Level 3 Assessor Course

    5 starcourses.co.uk
    • Online
    • Self-paced
    • Regulated qualification
    • Tutor support
    Great service
    We are dedicated to providing excellent education and training courses alongside top-class support, enabling adult learners to progress in their subject area and open up their employment opportunities. The quality of online training is the biggest issue industry wide. We have dec …
    £349

  • Level 3 Assessing Vocational Achievement (CAVA) (RQF)

    5 starcourses.co.uk
    • Online
    • Self-paced
    • Regulated qualification
    • Tutor support
    Great service
    We are dedicated to providing excellent education and training courses alongside top-class support, enabling adult learners to progress in their subject area and open up their employment opportunities. The quality of online training is the biggest issue industry wide. We have dec …
    Save 30%
    £349 £499.99

  • Level 4 NVQ Diploma in Advice And Guidance (IAG)

    5 starcourses.co.uk
    • 90 students
    • Online
    • Self-paced
    • Regulated qualification
    • Tutor support
    Great service
    We are dedicated to providing excellent education and training courses alongside top-class support, enabling adult learners to progress in their subject area and open up their employment opportunities. The quality of online training is the biggest issue industry wide. We have dec …
    Save 50%
    £499 £999.99

  • Management and Leadership Level 5

    5 starcourses.co.uk
    • Online
    • Self-paced
    • Regulated qualification
    • Tutor support
    Great service
    We are dedicated to providing excellent education and training courses alongside top-class support, enabling adult learners to progress in their subject area and open up their employment opportunities. The quality of online training is the biggest issue industry wide. We have dec …
    £499.99

  • Dealing with Challenging People / Situations - One Day Course

    Hamilton Mercer
    • Online
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    • Tutor support
    To handle difficult customers or situations successfully, you must take the other person’s perception into account. The customer might not always be factually correct, but their perception is always their reality. Self-awareness and self-control are vital when it comes to dealing …
    £395

  • Consistently Delivering Exceptional Service - One Day Course

    Hamilton Mercer
    • Online
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    • Tutor support
    Customer service shouldn’t just be exceptional; it should be consistently exceptional. Delivering exceptional service will demonstrate a positive, determined, can-do approach that increases customer desire for your product or service. Delivering consistently exceptional customer …
    £395

  • Exceptional Service Skills for Technical People / Support

    Hamilton Mercer
    • Online
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    It takes more than technical know-how to work successfully on a helpdesk. Being organised, a strong communicator and having the ability to keep calm under pressure are all essential. If you work on a helpdesk, or if you’re pursuing helpdesk roles, this course will help you to dev …
    £395

  • Professional Receptionist Skills

    Hamilton Mercer
    • 51 enquiries
    • Online
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    The receptionist is the face of the organisation and is therefore responsible for making an excellent first impression with guests and business partners who attend an organisation’s premises. Adopting a professional approach to this role will not only benefit your organisation bu …
    £395

  • Professional Telephone Skills

    Hamilton Mercer
    • Online
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    The way in which you conduct yourself on the phone at work speaks volumes about your attitude, commitment and level of professionalism. It also goes a long way towards creating the right impression of your organisation. When you get it right you not only help to meet the caller’s …
    £395

  • Digital Marketing 2-Day Fast Track Course (Online)

    Business Consort – Digital & Social Media Academy
    Certified course with study materials, tutor support
    • 165 enquiries
    • Online
    • 2 days · Part-time
    • Certificate(s) included
    • 20 CPD points
    • Tutor support
    Great service
    The Fast Track Academy is a 2-Day Workshop hosted LIVE Online Aimed at helping marketers, business owners, professionals and entrepreneurs to master the world of online marketing and social media. Covers all aspects of marketing required in today’s business world; MAINTENANCE MA …
    Enquire for pricing

  • Call Centre Training Sales and Customer Service Training for Call Centre Agents

    Churchill Square Training and Development
    Classroom based onsite course with study materials, tutor support and certificate included.
    • Online
    • 3 hours · Full-time
    • Certificate(s) included
    • 21 CPD points
    Great service
    Whether we choose to embrace them or cannot stand being interrupted by their calls, call centres are a business element that is here to stay. This course will help call centre agents learn to make the most of their telephone-based work, including understanding the best ways to …
    £395

  • Retail Operations Certificate Level 2 RQF

    NCC Home Learning
    Enquire Now for £50 off | Expert tutors, Course and Certificate all inclusive - Study at home via Online or Paper study
    • Online
    • 160 hours · Self-paced
    • Regulated qualification
    • Exam(s) included
    • Tutor support
    Great service
    All retail businesses need customers to not only survive but thrive. If a retail outlet wants to perform well, they need to ensure that they provide the best possible experience for customers. The retail landscape is very competitive, so ensuring your store can compete is essen …
    £429

  • Business Management, Business Law & Business Analysis Diploma

    Janets
    6 Courses Bundle on Business | FREE PDF Certificates | FREE QLS Endorsed Certificates | Lifetime Access | Tutor Support
    • 205 students
    • Online
    • 1000 hours · Self-paced
    • Certificate(s) included
    • 420 CPD points
    • Tutor support
    Great service
    Are you looking forward to the Business Management, Business Law & Business Analysis training, the most demanding skills, for the current year and beyond? If so, you are in the ideal location. Let's investigate! Business Management, Business Law & Business Analysis is an …
    £299

  • Practical Accountancy Training on Sage 50 QuickBooks and Excel

    KBM training
    with Qualified Accountants
    • 35 enquiries
    • Online
    • 170 hours · Self-paced
    • Certificate(s) included
    • 32 CPD points
    • Tutor support
    Great service
    KBM Training and Recruitment provides high-quality Practical Accountancy Training in partnership with KBM Chartered Certified Accountants. You will gain hands-on practical training on various software such as Sage, QuickBooks, Excel, Xero, and Payroll with Work Experience Refe …
    £398

  • AAT Level 3 Diploma in Accounting with Practical Training

    KBM training
    Sage/QuickBooks/ Xero/ Payroll
    • 70 enquiries
    • Online
    • 8 months · Part-time
    • Regulated qualification
    • 20 CPD points
    • Tutor support
    Great service
    Accounting | The AAT Level 3 Diploma in Accounting enables candidates to work competently in the accountancy sector and the opportunity to progress their studies in the AAT Level 4 Diploma in Accounting. KBM Training and Recruitment with the collaboration of KBM Chartered Cert …
    from £255

  • Level 5 Diploma in Leadership for Health and Social Care

    Enhanced Limited
    All-inclusive Leadership for Health and Social Care qualification
    • 2,230 enquiries
    • Online
    • 900 hours · Self-paced
    • Regulated qualification
    • Tutor support
    Great service
    Highly rated
    We are dedicated to providing excellent education and training courses alongside top-class support, enabling adult learners to progress in their subject area and open up their employment opportunities. The quality of online training is the biggest issue industry wide. We have dec …
    £500

  • Complete Office Management & Administration Training

    One Education
    3-Month Career Guided Programme | 9 Courses + 23 Certificates(QLS-Endorsed & CPD-Accredited) | FREE Goodies Worth £1025+
    • Online
    • 101 days · Self-paced
    • Certificate(s) included
    • 40 CPD points
    • Tutor support
    Great service
    Tired of entry-level roles? This comprehensive Administration Bundle equips you with the skills and certifications to fast-track your dream job. Designed by industry experts, this 3-month program provides a solid foundation in administration practices, setting you apart from the …
    £500

  • Telesales Course - Sales

    ATA (Asset Training Academy) LTD
    Classroom & Online Course. Certificate, Study materials, Tutor Support, Lunch included.
    • Classroom
    • 1 day · Part-time
    • Certificate(s) included
    • 3 CPD points
    • Tutor support
    This 1 day ‘Successful Selling Over the Phone’ course is aimed to help attendees who are responsible for contacting potential new customers / or receiving calls, and closing the sale. This Successful Selling Over The Phone course will help you to understand the importance of esta …
    £390

  • Essential Sales Training

    ATA (Asset Training Academy) LTD
    CPD accredited Classroom and Online Course. Certificate, Study materials, Tutor Support, Lunch included.
    • 44 enquiries
    • Classroom
    • 1 day · Part-time
    • Certificate(s) included
    • 3 CPD points
    • Tutor support
    Are you struggling to consistently hit your sales targets? Are you looking to build more productive relationships with your customers? Would you like to increase your conversion rate? Would you like to learn how to "close" the deal more effectively? This highly intensive one-day …
    £390

  • Customer Service Training

    ATA (Asset Training Academy) LTD
    CPD accredited Classroom and virtual Course. Certificate, Study materials, Tutor Support, Lunch included.
    • Classroom
    • 1 day · Part-time
    • Certificate(s) included
    • 3 CPD points
    • Tutor support
    If your organisation is committed to achieving excellence in customer service and ensuring that your vision for the future reflects the highest standards that the modern-day customer expects – then this course is for you and your team. This Customer Service course is an intensive …
    £354

  • ISO 9001 Foundation - 1 Day Course

    SQR GROUP Ltd
    Face to Face and Online Course Available - CPD Approved
    • Classroom
    • 8 hours · Full-time
    • Certificate(s) included
    • 7 CPD points
    • Tutor support
    Embark on a journey to master the essentials of quality management systems with the ISO 9001 Foundation Course at SQR Group. This course, led by seasoned industry experts, delves into the ISO 9001 standards, equipping participants with the knowledge and skills necessary for effec …
    £400

  • Practical Accountancy Training with Free AAT Level 2 Certificate in Bookkeeping

    KBM training
    Practical Accountancy Training on Sage , Xero , Quickbooks and Excel
    • 163 enquiries
    • Classroom
    • Part-time or full-time
    • Regulated qualification
    • 32 CPD points
    • Tutor support
    • Job guarantee programme
    Great service
    Practical Accountancy Training with Free AAT Level 2 Certificate in Bookkeeping You can have multiple degrees and qualifications, but if you do not have relevant accounting work experience, finding a job will be very difficult. We can train you on all the popular accounting softw …
    Save 33%
    £398 £600

  • ACCA Practical Work Experience (PER)

    KBM training
    Gold Status ACCA Approved Accountancy Firm
    • 245 enquiries
    • Classroom
    • 106 hours · Part-time
    • 32 CPD points
    • Tutor support
    • Job guarantee programme
    Great service
    KBM Training and Recruitment provides high-quality ACCA Practical Accountancy Training in partnership with KBM Chartered Certified Accountants which is an ACCA-approved employer at Gold Level. You will gain hands-on practical training on various software such as Sage, QuickBoo …
    Save 33%
    £398 £600

  • QuickBooks Training / QuickBooks Software Training

    KBM training
    100% Practical Training, Official Certification from QuickBooks
    • 45 enquiries
    • Classroom
    • 32 hours · Part-time or full-time
    • Certificate(s) included
    • 8 CPD points
    • Tutor support
    Great service
    QuickBooks Training: You can have multiple degrees and qualifications, but if you do not have relevant accounting work experience, or software knowledge such as Sage 50, Sage Payroll, QuickBooks, Excel, and Xero, finding a job will be very difficult. We are also a recruitment fi …
    Save 33%
    £398 £600

  • Assistant Accountant Training

    KBM training
    Practical Training in Chartered Accountancy Firm
    • 249 enquiries
    • Classroom
    • Part-time
    • Certificate(s) included
    • 32 CPD points
    • Tutor support
    Great service
    Highly rated
    The Assistant Accountant training program is designed to equip you with the skills that you need to secure a job as an Assistant Accountant . Upon completion, you will have a good understanding of the financial process from purchase and sales Ledger to extended trial balance. Y …
    £398

  • Accounting Practical Training Accounting Work Experience

    KBM training
    Accounting Work Experience
    • 77 enquiries
    • Classroom
    • Part-time or full-time
    • 32 CPD points
    • Tutor support
    Great service
    Are you looking for a Job in Accounting but finding it hard due to lack of Accounting Work Experience? Competition for jobs is at an all-time high, and the qualification alone is not enough to land a job. Employers require you to have a range of technical skills and first-hand …
    Save 33%
    £398 £600

  • Xero Training on real client files / Xero Course

    KBM training
    Xero Training
    • 26 enquiries
    • Classroom
    • 32 hours · Part-time or full-time
    • Certificate(s) included
    • 8 CPD points
    Great service
    Xero is the most in-demand accounting software for small to medium-size businesses. It is designed to assist a business in dealing with cash flow, billing, invoicing and submitting data. At KBM Training and Recruitment, we provide Xero training on real company files under the …
    Save 33%
    £398 £600

  • Account Management Training

    KBM training
    Training on real company files
    • 58 enquiries
    • Classroom
    • Part-time or full-time
    • Regulated qualification
    • 32 CPD points
    • Tutor support
    Great service
    KBM Training and Recruitment provides high quality Account Management training suitable for accounting professionals. Candidates will gain hands on practical training on various software such as Sage, QuickBooks, Excel Etc We have carefully designed our training programs inline w …
    Save 33%
    £398 £600

  • Accounting | Practical Accounting Training on Sage 50

    KBM training
    Accounting Training with AAT Qualifications
    • 112 enquiries
    • Classroom
    • Part-time or full-time
    • Certificate(s) included
    • 32 CPD points
    Great service
    Accounting | Practical Accounting Training on Sage 50 / QuickBooks / Excel and Xero You can combine Practical Accounting Training with the following AAT Level 2 Certificate in Accounting AAT Level 3 Diploma in Accounting AAT Level 4 Diploma in Accounting Practical Accounting Trai …
    Save 33%
    £398 £600

  • Accounting | AAT Level 3 Diploma in Accounting with Work Experience

    KBM training
    Individual Tutor Support Available
    • 279 enquiries
    • Classroom
    • 6 months · Part-time
    • Regulated qualification
    • Tutor support
    Great service
    Popular
    Accounting | AAT Level 3 Diploma in Accounting gives successful students the skills and knowledge to work competently in accountancy sector and the opportunity to progress their studies in AAT Level 4 Diploma in Accounting. Price Advertised is Per Module Finance Option available …
    from £355

  • AAT Level 3 Diploma in Accounting with Sage, QuickBooks or Xero Certification

    KBM training
    AAT level 2 Bookkeeping
    • 258 enquiries
    • Classroom
    • 6 months · Part-time
    • Regulated qualification
    • 32 CPD points
    • Tutor support
    • Job guarantee programme
    Great service
    Popular
    AAT Level 3 Diploma in Accounting / AAT Level 3 / aat level 3 AAT Level 3 Diploma in Accounting is the intermediate level of the AAT Accounting Qualification. It offers technical training in accounting and its main purpose is to provide students with specialist knowledge and skil …
    from £355

  • AAT Level 3 Diploma in Accounting With Free Practical Accountancy Training

    KBM training
    Free Sage 50, QuickBooks, Excel or Payroll Training
    • 156 enquiries
    • Classroom
    • 8 months · Part-time or full-time
    • Regulated qualification
    • 32 CPD points
    • Tutor support
    Great service
    AAT Level 3 Diploma in Accounting With Practical Accountancy Training gives successful students the skills and knowledge to work competently in the accountancy sector and the opportunity to progress their studies towards AAT Level 4 Diploma in Accounting. This unique combinati …
    from £355

  • Accounts Assistant Course / Assistant Accountant Training

    KBM training
    Accounts Assistant Training with qualified accountants
    • 523 enquiries
    • Classroom
    • 212 hours · Part-time or full-time
    • Certificate(s) included
    • 32 CPD points
    • Tutor support
    • Job guarantee programme
    Great service
    Highly rated
    Accounts Assistant training program is designed to equip you with the skills that you need to secure job as an Accounts Assistant . Upon completion you will have a good understanding of the financial process from purchase and sales Ledger to extended trial balance including ban …
    Save 33%
    £398 £600

  • AAT Level 3 Advanced Diploma in Accounting

    KBM training
    with Accounting Work Experience
    • 65 enquiries
    • Classroom
    • 8 months · Part-time or full-time
    • Regulated qualification
    • Tutor support
    Great service
    AAT Level 3 Advanced Diploma in Accounting can prepare you for jobs such as Accounts Assistant, Finance Assistant and Junior Accountant. AAT Level 2 Foundation Certificate in Bookkeeping and Practical Accountancy Training are included FREE in this course if you buy the AAT leve …
    from £355

  • Highfield Level 2 Award for Door Supervisors - LUTON ONLY!

    Skillspad
    Classroom based course with study materials, tutor support and final exam included + Free Re-sits
    • Classroom
    • 6 days · Full-time
    • Regulated qualification
    • Certificate(s) included
    • Tutor support
    ***PLEASE NOTE THIS COURSE IS LUTON ONLY*** DISCLAIMER: COURSE LOCATION AND ENQUIRY Thank you for your interest in our courses. Please be aware that all our courses exclusively take place ONLY at LUTON. We appreciate your enthusiasm to participate in our courses however, it is cr …
    Save 12%
    £350 £400

  • SIA Trainer Level 3 Award in the Delivery of Conflict Management Training Course

    Russbridge Academy
    Approved Qualification | Become a SIA Trainer | Fast Track Result and Certificate
    • Classroom
    • Part-time
    • Regulated qualification
    • Exam(s) included
    • Tutor support
    Great service
    Russbridge Academy Ltd is a leading training provider in the United Kingdom offering vocational and career-oriented courses. We have outstanding performance with a vast number of learners in every corner of the country. Our success and service has lead to us being awarded “Train …
    £430

  • SIA Door Supervisor & First Aid Training (Prices are much lower on SWBM ACADEMY website)

    SWBM Academy Ltd
    CHECK OUT PRICES ON SWBM ACADEMY WEBSITE NOW
    • 351 enquiries
    • Classroom
    • 7 days · Full-time
    • Regulated qualification
    • Exam(s) included
    • Tutor support
    Our course prices are much higher on REED website than ON SWBM ACADEMY WEBSITE due to Reed charges. Please check out prices ON SWBM ACADEMY WEBSITE. Popular question - Can this course be delivered 100% online? No, it is a blended course. Total time is 52 hours: Online lear …
    £449.99

  • AAT Level 3 Diploma in Accounting with Practical Accountancy Training

    KBM training
    • 102 enquiries
    • Classroom
    • Part-time or full-time
    • Regulated qualification
    • Tutor support
    Great service
    This unique combination of AAT Level 3 and Practical Sage Training, delivered by highly qualified Accountants is suitable to prepare you for jobs such as Accounts Assistant and Finance Assistant. AAT Level 2 Foundation Certificate in Bookkeeping and Practical Accountancy Training …
    from £355
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FAQs

Reed Courses advertises a large variety of Customer service courses which are delivered by a range of learning providers. The Customer service courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a Customer service course which provides CPD points/hours or qualifications, there are a number of learning options available.

If you're looking for Customer service courses, you might also be interested in Retail, Sales management and Retail management. These courses can be taken to further enhance your understanding of the subject. By having a broader understanding of the subject can help you to improve your professional or personal development.

In addition to free Customer service courses, Reed Courses also has plenty of paid for online Customer service courses, designed to meet all kinds of learning goals and to suit a range of preferred study methods.

Reed Courses advertises a variety of free online Customer service courses. Alternatively you'll be able to enrol on an online Customer service course of your choosing, and study entirely online. If you'd prefer an in-person learning experience, you could take a classroom Customer service course where you'll be taught in a classroom at a given location. Reed Courses also advertises distance learning courses and in-company Customer service courses from a variety of learning providers.
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