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Online Customer service courses

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  • Managing Customer Excellence eCourse - CQI/IRCA Professional Qualification

    TPT Consultancy & Training Ltd
    Online self study course with CQI/IRCA certification.
    • Online
    • 24 hours · Self-paced
    • Professional certification
    • Tutor support
    Great service
    This CQI/IRCA certified PT207: Managing Customer Excellence course will provide the practical skills to identify the different types of customers and stakeholders. Gain knowledge and insight into their various types of requirements. Learn the skills required to translate these re …
    £900

  • ONLINE Customer Service Fundamentals

    Hodos Training
    Virtual course to help you learn the principles of customer service. Material, trainer support and final test included
    • Online
    • 3 hours · Part-time
    • Tutor support
    What is excellent customer service? Excellent customer service goes beyond simply following the most effective methods, like respecting customers' time, staying positive, and providing helpful expertise. It also means consistently going above and beyond customers' expectations, …
    £630

  • Introduction to Customer Service

    Hemsley Fraser
    Blended virtual classroom course
    • Online
    • 3 hours · Full-time
    • Certificate(s) included
    • Tutor support
    Be inspired to think about the customer service you provide and learn how to apply best practice techniques to develop and support long-lasting customer relationships. This practical course will provide you and your organisation with an overview of the best practice skills requir …
    £750

  • Customer Service Level 3 Regulated with Communication Training

    One Education
    Awarded by NCFE I Ofqual Regulated I 5 CPD Courses Include I 12 Months Access | 24/7 Tutor Support
    • Online
    • 372 hours · Self-paced
    • Regulated qualification
    • Exam(s) included
    • Tutor support
    Great service
    In the fast-paced business world, effective communication skills are essential for professionals who want to succeed. Whether you're an entry-level employee or a senior executive, the ability to communicate clearly and persuasively can make all the difference. That's why we're ex …
    £699

  • Customer Service Level 3 Ofqual Regulated and Startup Plan Diploma

    One Education
    Awarded by NCFE I Ofqual Regulated I 5 CPD Courses Include I 12 Months Access | 24/7 Tutor Support
    • Online
    • 375 hours · Self-paced
    • Regulated qualification
    • Exam(s) included
    • Tutor support
    Great service
    In the fast-paced business world, effective communication skills are essential for professionals who want to succeed. Whether you're an entry-level employee or a senior executive, the ability to communicate clearly and persuasively can make all the difference. That's why we're ex …
    £699

  • Managing Difficult And Demanding Customers

    Watson Martin
    In-company online or on site course with study materials and tutor support
    • 11 enquiries
    • Online
    • 1 day · Full-time
    • Tutor support
    This Managing Difficult And Demanding Customers course gives front-line personnel the skills to react calmly and positively with difficult customers. It offers an understanding of the causes of difficult behaviours and effective techniques to diffuse them. Delegates will lear …
    Enquire for pricing

  • Airport Customer Service Agent Distance Learning Course - Platinum Level Course

    Exodus Training and Recruitment
    Industry experts | Professional Course | GDS Training | Amadeus Training
    • Online
    • 220 hours · Self-paced
    • Tutor support
    INTRODUCTION As a Airport Passenger Service Agent you are expected to provide the highest standard of customer service at all times and portray the airline's image at all times. This course is for candidates that wish to elevate their career or are considering to equip their …
    £695

  • Managing Customer Excellence eCourse - CQI/IRCA Professional Qualification

    TPT Consultancy & Training Ltd
    Online self study course with CQI/IRCA certification.
    • Online
    • 24 hours · Self-paced
    • Professional certification
    • Tutor support
    Great service
    This CQI/IRCA certified PT207: Managing Customer Excellence course will provide the practical skills to identify the different types of customers and stakeholders. Gain knowledge and insight into their various types of requirements. Learn the skills required to translate these re …
    £900

  • Business Skills for the IT Professional - BCS Course

    Duco Digital
    Level 4 Practitioner | Includes Exam | Free 1 year BCS Associate membership
    • Online
    • 5 days · Self-paced
    • Professional certification
    • Exam(s) included
    • Certificate(s) included
    • Tutor support
    Interested in getting a job promotion or a senior role with increased rewards and opportunities? Discover how understanding organizational functions such as structure, finance, and customer service will help you develop commercial awareness in making business cases or in busines …
    £625

  • SAP CRM Instructor-led Training

    Uplatz
    Free server access, Class recordings, Certification guidance, Job & Interview assistance, Course Completion Certificate
    • Online
    • 40 hours · Part-time or full-time
    • Certificate(s) included
    • Tutor support
    Uplatz offers comprehensive training on SAP CRM module. This is instructor-led online course. The SAP CRM application is an integrated Customer Relationship Management (CRM) software developed by SAP SE that targets business software requirements of midsize and large organizat …
    £899

  • Business Etiquette - Trainer Training + Trainer Materials & Resources

    LearnPac Systems
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • Online
    • 12 hours · Self-paced
    • 12 CPD points
    Great service
    Business Etiquette - Trainer Training + Trainer Materials & Resources Welcome to our online Business Etiquette training course. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK). This online Busine …
    £695

  • Communication in the workplace

    Itec training solutions Ltd
    • Online
    • 1 day · Part-time
    • Certificate(s) included
    • Tutor support
    Whether it's writing an e-mail that will get read, making a difficult telephone call or getting your point across in a meeting or presentation, good communication skills are even more essential in today's organisation, where time is money that none of us can afford to waste. Thi …
    from £626.40

  • QUALIFI Level 3 Diploma in Hospitality and Tourism Management

    School of Business & Technology London
    Distance/Blended learning |Assignment based Assessments | Self paced course | Study materials available
    • Online
    • 12 months · Self-paced
    • Regulated qualification
    • Tutor support
    Great service
    Popular
    The Level 3 Diploma in Hospitality and Tourism Management is designed to promote both academic and professional growth in hospitality and tourism managers, enabling learners to realise their potential and contribute to the advancement of organisations in the hospitality and touri …
    Save 50%
    £780.35 £1,560.70

  • Customer Support - Trainer Course & Training Materials + Trainer Resources

    LearnPac Systems
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • Online
    • 12 hours · Self-paced
    • 12 CPD points
    Great service
    Customer Support - Trainer Course & Training Materials + Trainer Resources Welcome to our online Customer Support training course. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK). Customer supp …
    £695

  • Handling a Challenging Customer - Trainer Course, Training Materials + Trainer Resources

    LearnPac Systems
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • Online
    • 12 hours · Self-paced
    • 12 CPD points
    Great service
    Handling a Challenging Customer - Trainer Course, Training Materials + Trainer Resources Customer service is a necessary position in the job world today. It helps companies give customers what they want and what they need. Although many customers can be difficult, with th …
    £695

  • Managing Customer Excellence

    TPT Consultancy & Training Ltd
    Virtual Instructor Led Training with CQI/IRCA certification.
    • Online
    • 3 days · Full-time
    • Professional certification
    • Tutor support
    Great service
    This CQI/IRCA certified PT207: Managing Customer Excellence course will provide the practical skills to identify the different types of customers and stakeholders. Gain knowledge and insight into their various types of requirements. Learn the skills required to translate these …
    £900

  • Certificate in KYC and CDD

    London Governance & Compliance Academy
    Level 3 | Awarded by AGRC & Accredited by LIBF
    • 35 enquiries
    • Online
    • 25 hours · Self-paced
    • Professional certification
    • Exam(s) included
    • 15 CPD points
    Boost your customer service, administrative, and back-office skills by getting certified in KYC and CDD by AGRC! This certificate will provide you with the tools and knowledge required to become an invaluable member of any institution’s client onboarding and customer retention pr …
    £650

  • Handling written complaints

    Itec training solutions Ltd
    • Online
    • 1 day · Full-time
    • Certificate(s) included
    • Tutor support
    This Handling written complaints course introduces the key skills of communicating clearly, concisely and confidently in writing – by letter, email and social media. Participants will learn why people complain, and how to turn a complaint into a positive customer experience. They …
    from £626.40

  • Level 5 Diploma in Management and Leadership

    London College of Professional Studies
    `NCFE/CACHE Ofqual approved , study notes,Teacher support , 24/7 portal access, LCPS id Card
    • 22 enquiries
    • Online
    • 6 months · Self-paced
    • Regulated qualification
    • Tutor support
    Great service
    This Level 5 qualification aims to provide you with the skills you’ll need to operate as a successful manager. This practical qualification will confirm the competence of those already fulfilling a senior managerial role. It will also allow you to develop skills in a range of are …
    Save 40%
    £900 £1,500

  • Level 5 Diploma in Education & Training Online (DET - Previously known as DTLLS)

    Enhanced Limited
    • 3,822 enquiries
    • Online
    • 1 year · Self-paced
    • Regulated qualification
    • Tutor support
    Great service
    Highly rated
    Popular
    This qualification replaces level 5 Diploma in Teaching in the Lifelong Learning Sector.(Dtlls) This programme is designed to prepare trainee teachers and trainers to teach in a wide range of contexts. To achieve the qualification, there is a requirement for teaching practice th …
    £500

  • Call Centre Training -Trainer Training Materials & Resources

    LearnPac Systems
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • Online
    • 12 hours · Self-paced
    • 12 CPD points
    Great service
    Call Centre Training -Trainer Training Materials & Resources Welcome to our online Call Centre training course. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK). Phone skills are a highly valuable too …
    £695

  • Contact Centre Training - Trainer Course & Training Materials + Trainer Resources

    LearnPac Systems
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • Online
    • 12 hours · Self-paced
    • 12 CPD points
    Great service
    Contact Centre Training - Trainer Course & Training Materials + Trainer Resources For many people, the term Contact Centre relates to sales calls and telemarketers. There are so many avenues that a contact centre can be of assistance within a company that do not perta …
    £695

  • Retail Management Level 3

    Learn Now
    On-line course
    • Online
    • 120 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    The Distance Learning Retail Management course will develop your understanding of the wider commercial environment in which retail operates. Students will discover the importance of supply chain and inventory management and learn how to ensure that your team delivers excelle …
    £645

  • Certificate in Business Administration Level 3

    Oxford Home Study College
    EBMA Certificate 100% online | Learn online anywhere, anytime | Tutor support throughout the Course
    • Online
    • 200 hours · Self-paced
    • University - Undergraduate
    • Tutor support
    Great service
    Certificate in Business Administration Level 3 The Certificate in Business Administration Level 3 is a foundational programme designed to provide learners with essential knowledge and skills in business administration. This course covers key aspects of administrative management, …
    £500

  • Level 5 Diploma in Leadership for Health and Social Care

    Enhanced Limited
    All-inclusive Leadership for Health and Social Care qualification
    • 2,267 enquiries
    • Online
    • 900 hours · Self-paced
    • Regulated qualification
    • Tutor support
    Great service
    Highly rated
    We are dedicated to providing excellent education and training courses alongside top-class support, enabling adult learners to progress in their subject area and open up their employment opportunities. The quality of online training is the biggest issue industry wide. We have dec …
    £500

  • NCFE Level 2 Diploma in Skills for Business

    Britannia School of Leadership and Management LTD
    Flexible Study- All Inclusive Price- Study Materials- Learn Business Skills
    • Online
    • 480 hours · Self-paced
    • Regulated qualification
    • Tutor support
    The aim of the Level 2 Diploma in Skills for Business is to provide students with in-depth knowledge and understanding of the business setting. This course will focus on understanding the business environment, offer depth study of technical skills for business, and providing oppo …
    £599
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FAQs

Reed Courses advertises a large variety of Customer service courses which are delivered by a range of learning providers. The Customer service courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a Customer service course which provides CPD points/hours or qualifications, there are a number of learning options available.

If you're looking for Customer service courses, you might also be interested in Business, KYC and Business studies. These courses can be taken to further enhance your understanding of the subject. By having a broader understanding of the subject can help you to improve your professional or personal development.

In addition to free Customer service courses, Reed Courses also has plenty of paid for online Customer service courses, designed to meet all kinds of learning goals and to suit a range of preferred study methods.

Reed Courses advertises a variety of free online Customer service courses. Alternatively you'll be able to enrol on an online Customer service course of your choosing, and study entirely online. If you'd prefer an in-person learning experience, you could take a classroom Customer service course where you'll be taught in a classroom at a given location. Reed Courses also advertises distance learning courses and in-company Customer service courses from a variety of learning providers.
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