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Customer service courses in United Kingdom

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  • Classroom Based Airport Customer Service Professional

    Exodus Training and Recruitment
    • New course!
    • Classroom - Central London
    • 1 day · Part-time
    The Airport Passenger Service Course provides the knowledge and insight into the role. Airport Ground Handlers and World Class Airlines are looking for the best candidates to employ. Within the aviation industry, candidates are expected to have professional knowledge and proficie …
    £377

  • Practical C# Programming - Bristol

    TrainX
    Learn C# Now: Face-to-Face Classroom Courses - Maximum 8 attendees
    • Classroom - Bristol
    • 3 days · Part-time or full-time
    • Certificate(s) included
    C# skills are in high demand: This C# Bristol Course delivered by our highly experienced trainer, holding Microsoft C# Specialist and CompTIA Certified Technical Trainer (CTT+) certifications, will efficiently help you to understand and apply C# within your projects. During the c …
    £1,495

  • Practical C# Programming - Sheffield

    TrainX
    Learn C# Now: Face-to-Face Classroom Courses - Maximum 8 attendees
    • Classroom - Sheffield
    • 3 days · Part-time or full-time
    • Certificate(s) included
    C# skills are in high demand: This practical C# Sheffield Course is delivered by our highly experienced trainer, holding Microsoft C# Specialist and CompTIA Certified Technical Trainer (CTT+) certifications, will efficiently help you to understand and apply C# within your project …
    £1,495

  • Practical C# Programming - Manchester

    TrainX
    Learn C# Now: Face-to-Face Classroom Courses - Maximum 8 attendees
    • Classroom - Manchester
    • Part-time or full-time
    • Certificate(s) included
    • Tutor support
    C# skills are in high demand: This practical C# Manchester Course is delivered by our highly experienced trainer, holding Microsoft C# Specialist and CompTIA Certified Technical Trainer (CTT+) certifications, will efficiently help you to understand and apply C# within your projec …
    £1,495

  • Designing Artificial Intelligence Experiences - 5 Day Accelerator Course

    Experience Haus
    Five day in-person course from our studio in Shoreditch
    • Classroom - East London
    • 5 days · Full-time
    • Certificate(s) included
    • Tutor support
    Great service
    Popular
    How do you build innovative use cases for A.I.? And how do you prepare the necessary data? Who's needed to make all of this happen? And how do you even kickstart an A.I. project? Future proof your design career with this five-day immersive course that blends cutting-edge A.I. tec …
    £750

  • ISO 9001 Foundation - 1 Day Course

    SQR GROUP Ltd
    Face to Face and Online Course Available - CPD Approved
    • Classroom - Holywell, Clwyd
    • 8 hours · Full-time
    • Certificate(s) included
    • 7 CPD points
    • Tutor support
    Embark on a journey to master the essentials of quality management systems with the ISO 9001 Foundation Course at SQR Group. This course, led by seasoned industry experts, delves into the ISO 9001 standards, equipping participants with the knowledge and skills necessary for effec …
    £400

  • Highfield Level 2 Award in Customer Service

    ENVESCA LTD
    Classroom Based One Day Course
    • Classroom - Swindon
    • 1 day · Part-time
    • Regulated qualification
    • Certificate(s) included
    The Highfield Level 2 Award in Customer Service is a comprehensive course designed to enhance skills in customer service, communication, and handling complaints, tailored for individuals starting or advancing their careers in customer-facing roles. The course covers key aspects o …
    £134.40

  • Effective Complaint Hnadling

    Hamilton Mercer
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    • Tutor support
    Rushing to ‘close complaints down’, hiding behind a complaints procedure’ and seeing complaints as an ‘inconvenience’ are guaranteed ways to infuriate customers. Hamilton Mercer’s Service Methodologies™ empower people to own complaints, adapt communication styles accordingly, and …
    £495

  • Highfield Level 2 Door Supervisors (Top Up) - LUTON ONLY!

    Skillspad
    Classroom based course with study materials, tutor support and final exam included
    • Classroom - Luton, Bedfordshire
    • 2 days · Full-time
    • Regulated qualification
    • Certificate(s) included
    • Tutor support
    ***PLEASE NOTE THIS COURSE IS LUTON ONLY*** DISCLAIMER: COURSE LOCATION AND ENQUIRY Thank you for your interest in our courses. Please be aware that all our courses exclusively take place ONLY at LUTON. We appreciate your enthusiasm to participate in our courses however, it is cr …
    Save 18%
    £225 £275

  • Highfield Level 2 Award for Door Supervisors - LUTON ONLY!

    Skillspad
    Classroom based course with study materials, tutor support and final exam included + Free Re-sits
    • Classroom - Luton, Bedfordshire
    • 6 days · Full-time
    • Regulated qualification
    • Certificate(s) included
    • Tutor support
    ***PLEASE NOTE THIS COURSE IS LUTON ONLY*** DISCLAIMER: COURSE LOCATION AND ENQUIRY Thank you for your interest in our courses. Please be aware that all our courses exclusively take place ONLY at LUTON. We appreciate your enthusiasm to participate in our courses however, it is cr …
    Save 12%
    £350 £400

  • Managing the Customer Journey

    Alliance Manchester Business School
    Elevate customer experience and build business reputation. Classroom based course.
    • Classroom - Manchester
    • 4 days · Full-time
    • Certificate(s) included
    • Tutor support
    Elevate your customer’s experience and build your business reputation through strategies that prioritise positive and profitable customer relationships. Disconnected and assumption-led customer journeys are some of the biggest barriers to building lasting relationships with your …
    £4,800

  • Effective Delegation Skills

    Hamilton Mercer
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    • Tutor support
    A person can only do so much. If you want to accomplish more – and create opportunities for others to expand their skills – you must learn to delegate effectively. Hamilton Mercer’s Delegation Methodologies™ help individuals to improve productivity, optimise efficiency, develop o …
    £495

  • Market Focused Strategic Planning

    Alliance Manchester Business School
    Demystify new market opportunities. Classroom based course.
    • Classroom - Manchester
    • 4 days · Full-time
    • Certificate(s) included
    • Tutor support
    Learn to demystify new market opportunities and plan high-performance market strategies that help you and your business stay focused on what really matters competitively. You will be: Confident in devising and directing strategies that are suited for highly competitive markets, n …
    £4,800

  • Practical C# Programming - London

    TrainX
    Learn C# Now: Face-to-Face Classroom Courses - Maximum 8 attendees
    • Classroom - West London
    • 3 days · Part-time or full-time
    • Certificate(s) included
    Popular
    C# skills are in high demand: This C# London Course delivered by our highly experienced trainer, holding Microsoft C# Specialist and CompTIA Certified Technical Trainer (CTT+) certifications, will efficiently help you to understand and apply C# within your projects. During the co …
    £1,495

  • Aviation Certificate in Ground Handling Operations

    Exodus Training and Recruitment
    Airline & Airport Studies | Industry experts | Professional Course | GDS Training | Amadeus Training
    • Classroom - City of London
    • 6 months · Part-time
    • Tutor support
    WELCOME TO THE WORLD OF AVIATION GROUND HANDLING OPERATIONS Have you consider a career at the Airport and require the skills, knowledge and training on industry GDS systems of practice and procedures? Would you like a job at the Airport that's sustainable and the options of care …
    £2,097

  • Network and cyber Security Traineeship Program

    Fortray Global Services LTD
    Network Security Engineer Guaranteed job in IT or 100% of your course fees back
    • 33 students
    • Classroom - East London
    • 80 hours · Part-time
    • Professional certification
    • Tutor support
    • Job guarantee programme
    Great service
    Popular
    Our Network Security Engineer Job Placement Program is an expedient and most competitive way to kick-start a new career in IT within 8-12 weeks. It’s broken down into 4 simple steps. Complete Class/online Training with our Industry expert Instructor. Build your Confidence with 24 …
    £3,500

  • IT Support Engineer Traineeship Program

    Fortray Global Services LTD
    Duration=4 Weeks, Expert Instructor-Led Online, Earn up to £30K Or Money Back
    • 31 students
    • Classroom - East London
    • 12 weeks · Part-time
    • Professional certification
    • Exam(s) included
    • Certificate(s) included
    • Tutor support
    Great service
    Our IT Support Engineer Job Placement Program is an expedient and competitive way to kick-start a new career in IT within 4 weeks. It’s broken down into 4 simple steps. Complete Class/online Training with our Industry expert Instructor. Build your Confidence with 24/7 Practical …
    £1,000

  • Digital Marketing - classroom

    London School of Emerging Technology
    Apply now to become a professional Digital Marketing Expert.
    • Classroom - City of London
    • 3 months · Part-time or full-time
    • Certificate(s) included
    • Tutor support
    • Job guarantee programme
    Are you looking to make a lucrative career in Digital Marketing? If so, LSET’s Digital Marketing course will equip you with the knowledge and practical skills to develop, manage, and lead digital marketing activities. After completing this course, you can start your own Digital M …
    £2,000

  • Agile Project Management - classroom

    London School of Emerging Technology
    Apply now to become a professional Agile Project Manager
    • Classroom - City of London
    • 3 months · Part-time or full-time
    • Certificate(s) included
    • Tutor support
    • Job guarantee programme
    Agile is a methodology that can transform project management across businesses, industries and life in general. With the help of Scrum, practitioners are becoming more Agile. Apply now to become a professional Agile Project Manager Option 1 Topic: Agile Project Management Duratio …
    £2,000

  • Business Analyst - classroom

    London School of Emerging Technology
    Business analysts have to create a bridge between the IT world and the business world
    • Classroom - City of London
    • 3 months · Part-time or full-time
    • Certificate(s) included
    • Tutor support
    • Job guarantee programme
    Business analysts have to create a bridge between the IT world and the business world. This is done by using the most innovative Data Analytics techniques to process, assess, and provide data-driven recommendation and reports. Apply now to become a professional Business analysts …
    £2,000

  • Essential Selling Skills

    Powercall Global Training
    Interactive trainer-led classroom based Selling Skills Workshop, with activities.
    • Classroom - West London
    • 7 hours · Part-time
    • Certificate(s) included
    • Tutor support
    Our selling skills course equips attendees with the key techniques to open their sales interactions with maximum impact, to accelerate the building of trust and rapport with prospects, to establish clear value and to secure commitment in the most effective fashion. Attendees will …
    £504

  • SIA Security Officer TOP UP & First Aid (Prices are much lower on SWBM ACADEMY website)

    SWBM Academy Ltd
    CHECK OUT PRICES ON SWBM ACADEMY WEBSITE NOW
    • Classroom - North London
    • 2 days · Part-time or full-time
    • Regulated qualification
    • Exam(s) included
    • Tutor support
    Our course prices are much higher on REED website than ON SWBM ACADEMY WEBSITE due to Reed charges. Check out prices ON SWBM ACADEMY WEBSITE. Course length: 1 day / 2 hrs Level 3 Emergency First Aid at Work – 1 Day (8.5 hours) / Highfield Accredited Certificate / Valid for …
    £239.99

  • SIA Security training

    Securex Premium Service Ltd
    SIA Door supervisor course with emergency first aid Class room based
    • Classroom - East London
    • 6 days · Full-time
    • Tutor support
    DO YOU LOVE THE COMMUNITY? Then this is the right course for you. As an SIA Door Supervisor course or Security officer course, you are not only helping the community you also entering a good career. The Security Industry Authority (SIA) provides courses for different kinds of sec …
    £300

  • Highfield Level 2 Award in Food Safety

    ENVESCA LTD
    Classroom Based One Day Course
    • Classroom - Gloucester
    • 1 day · Part-time
    • Regulated qualification
    • Tutor support
    This Level 2 Food Safety in Catering course will provide your employees with knowledge of basic food hygiene practices that are essential in the catering industry. It will give them a thorough understanding of how to control common food safety risks. As a result, they will gain c …
    £134.40

  • SIA Door Supervisor TOP UP & First Aid (Prices are much lower on SWBM ACADEMY website)

    SWBM Academy Ltd
    CHECK OUT PRICES ON SWBM ACADEMY WEBSITE NOW
    • 42 students
    • Classroom - North London
    • 3 days · Full-time
    • Regulated qualification
    • Exam(s) included
    • Tutor support
    Our course prices are much higher on REED website than ON SWBM ACADEMY WEBSITE due to Reed charges. Check out prices ON SWBM ACADEMY WEBSITE. Popular question - Can this course be delivered 100% online? No, it is a classroom-based training (there is a short online learning …
    £249.99

  • Professional Excellence Fundamentals

    Hodos Training
    Classroom course for up to 15 people. Material, trainer support and final test included.
    • Onsite
    • 3 hours · Part-time
    • Tutor support
    Professional Excellence Fundamentals Course objectives: The objective of this course is to help participants develop essential skills for providing excellent customer service and projecting a professional image. Throughout the course, participants will learn how to genuinely and …
    £760

  • Grooming Excellence at Work

    Hodos Training
    Classroom course to help you elevate your professional image. Material, trainer support and final test included.
    • Onsite
    • 2 hours · Part-time
    • Tutor support
    Grooming Excellence Elevating Your Professional Image Course objectives: Creating a positive first impression is crucial in the field of customer service. This session, building on the principles taught in our ' Customer Service Fundamentals ' and ‘ Professional Excellence Fundam …
    £620

  • Establishing Boundaries with Customers

    Hodos Training
    Classroom course to help you establish appropriate boundaries at work. Material, trainer support, final test included.
    • Onsite
    • 4 hours · Full-time
    • Tutor support
    Establishing Boundaries with Customers Course objectives: The objective of this course is to equip participants with the skills and techniques necessary to establish and maintain healthy boundaries with customers, promoting professionalism and ensuring a positive customer experie …
    £865

  • Cultivating Cultural Awareness

    Hodos Training
    Classroom course to help you thrive in diverse cultural environments. Material, trainer support and final test included.
    • Onsite
    • Full-time
    • Tutor support
    This one-day course is designed to equip participants with the knowledge, skills, and attitudes necessary to navigate and thrive in diverse cultural environments. Through a combination of theory, practical exercises, and real-world case studies, participants will develop a deeper …
    £865

  • Business Phone and Email Etiquette

    Hodos Training
    Classroom course to help you learn about phone and email etiquette. Material, trainer support, final test included.
    • Onsite
    • 3 hours · Part-time
    • Tutor support
    This 'Business Phone and Email Etiquette' course is designed to equip participants with the essential skills and best practices for professional communication via phone and email. Through interactive exercises, practical tips, and real-world examples, participants will learn how …
    £760

  • Customer Service Excellence Training Course

    Reed Learning
    • Onsite
    • 1 day · Part-time or full-time
    • Tutor support
    Great service
    The Customer Service Excellence course is designed to equip professionals with the skills and mindset necessary to provide outstanding service to customers. This program focuses on building a customer-centric approach, fostering effective communication, and developing strategies …
    Enquire for pricing

  • Intro to Successful Selling Training Course

    Reed Learning
    Intro to Successful Selling Training Course
    • Onsite
    • 1 day · Part-time or full-time
    • Tutor support
    Great service
    The "Introduction to Successful Selling" course is designed to provide participants with foundational knowledge and skills in the art of selling. This course introduces key principles, techniques, and ethical practices to help individuals build confidence and effectiveness in sal …
    Enquire for pricing

  • Food Safety and Hygiene Professional Training Course

    Reed Learning
    Food Safety and Hygiene Professional Training Course
    • Onsite
    • 1 day · Part-time or full-time
    • Tutor support
    Great service
    The "Food Safety and Hygiene" course is a comprehensive training program designed to equip individuals working in the food industry with the knowledge and skills necessary to maintain high standards of food safety and hygiene. This course adheres to UK regulations and provides pr …
    Enquire for pricing

  • Strategic Marketing Planning Training Course

    Reed Learning
    Strategic Marketing Planning Training Course
    • Onsite
    • 1 day · Part-time or full-time
    • Tutor support
    Great service
    This course is designed to provide marketing professionals with the knowledge and skills needed to develop effective and comprehensive strategic marketing plans. Participants will explore key concepts in strategic marketing, market analysis, and planning to drive successful marke …
    Enquire for pricing

  • Telephone Techniques For Service Excellence Training Course

    Reed Learning
    Telephone Techniques For Service Excellence Training Course
    • Onsite
    • 1 day · Part-time or full-time
    • Tutor support
    Great service
    This course is designed to enhance participants' telephone communication skills, focusing on providing excellent customer service and ensuring positive interactions with callers. It equips individuals with the tools and techniques to deliver superior telephone service.
    Enquire for pricing

  • Dealing with Difficult and Distressed Customers Professional Course

    Reed Learning
    Dealing with Difficult and Distressed Customers Professional Course
    • Onsite
    • 1 day · Part-time or full-time
    • Tutor support
    Great service
    The "Dealing with Difficult and Distressed Customers" course is designed to equip participants with the skills and strategies necessary to effectively handle challenging customer interactions. This course focuses on de-escalation techniques, empathetic communication, and conflict …
    Enquire for pricing

  • Teamwork and Collaboration

    Reed Learning
    • Onsite
    • Full-time
    • Tutor support
    Great service
    Teams are the basic unit for delivering work – and if your team, group or project-unit doesn’t gel there is often a reduction in quality, more bottlenecks, less innovation and reduced customer service. Ultimately, opportunities to deliver are lost. We use the innovative and uniqu …
    Enquire for pricing
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FAQs

Reed Courses advertises a large variety of Customer service courses which are delivered by a range of learning providers. The Customer service courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a Customer service course which provides CPD points/hours or qualifications, there are a number of learning options available.

If you're looking for Customer service courses, you might also be interested in Retail, Sales management and Buying. These courses can be taken to further enhance your understanding of the subject. By having a broader understanding of the subject can help you to improve your professional or personal development.

In addition to free Customer service courses, Reed Courses also has plenty of paid for online Customer service courses, designed to meet all kinds of learning goals and to suit a range of preferred study methods.

Reed Courses advertises a variety of free online Customer service courses. Alternatively you'll be able to enrol on an online Customer service course of your choosing, and study entirely online. If you'd prefer an in-person learning experience, you could take a classroom Customer service course where you'll be taught in a classroom at a given location. Reed Courses also advertises distance learning courses and in-company Customer service courses from a variety of learning providers.
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