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Online Customer service courses

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  • Become a Qualified Teaching Assistant: The Ultimate Job Ready Programme

    Janets
    Mid-Month Sale (was 1599) | 2 Regulated + 18 CPD Courses | Job Market Analysis | Portfolio, CV & Enrolment Letter
    • Online
    • 3 months · Self-paced
    • Regulated qualification
    • Exam(s) included
    • Certificate(s) included
    • 250 CPD points
    • Tutor support
    • Job guarantee programme
    Great service
    Earn Up To £50,000-£70,000 in 3 Months! The gap between supply and demand for Teaching skills is widening as we speak! The statistics are insane! In the next decade, the Teaching industry will have a million more job openings than now in the UK alone, with an average s …
    £999

  • Master Educator: Complete Teaching Bundle - Level 3 AET, Level 4 CET and Level 5 DET

    Janets
    Flash Sale! (was 1,299) | 3 Ofqual Regulated Courses + 32 CPD Courses | 32 PDF Certificates, Assessment & Tutor Support
    • 10 enquiries
    • Online
    • 700 hours · Self-paced
    • Regulated qualification
    • Exam(s) included
    • Certificate(s) included
    • 200 CPD points
    • Tutor support
    • Job guarantee programme
    Great service
    Level 3 Award in Education and Training (RQF) + Level 4 Certificate in Education and Training (RQF) + Level 5 Diploma in Education and Training (RQF) This Master Educator: Teaching Excellence Bundle offers comprehensive training tailored for aspiring educators, covering essential …
    £999

  • Office Management, Business Administration & Retail Customer Service - Level 4 Diploma

    NextGen Learning
    Level 4 QLS Endorsed Diploma + CPD Certified | Complete Business Management | FREE PDF Certificate | Instant Access
    • 650 students
    • Online
    • 6.1 hours · Self-paced
    • Certificate(s) included
    • 120 CPD points
    • Tutor support
    Great service
    Highly rated
    Popular
    Trending
    ...in Customer Service (RQF) GCSE Business Studies Certified Business Analysis Professional EDI Executive Office Skills BCS Foundation Certificate in Business Analysis Certificate in Know Your Customer & Customer Due Diligence Level 3 Diploma for Customer Service Skills (RQF) Level …
    Save 58%
    £12 £29

  • Customer Service Diploma (Level 2 & 3) Plus Sales and Marketing Skills - CPD Certified

    NextGen Learning
    CPD Accredited Diploma + 5 FREE Premium Courses + Free PDF Certificate + Get Instant & Lifetime Access
    • 117 students
    • Online
    • 2.4 hours · Self-paced
    • Certificate(s) included
    • 60 CPD points
    • Tutor support
    Great service
    Highly rated
    Popular
    Trending
    ...Know Your Customer & Customer Due Diligence Level 3 Diploma for Customer Service Skills (RQF) Level 1 Award in Customer Service (RQF) Level 1 Certificate in Customer Service (RQF) Level 2 Award in Customer Service (RQF) Level 2 Diploma in Customer Service (RQF) Level 2 NVQ Certificate …
    Save 20%
    £12 £15

  • Customer Service, KYC, CDD & Customer Relationship Management (CRM) Diploma

    NextGen Learning
    Level 5 QLS Endorsed Diploma + CPD Certified + 43 Endorsed Topics + Free PDF Certificate + Instant & Lifetime Access
    • 235 students
    • Online
    • 7.4 hours · Self-paced
    • Certificate(s) included
    • 150 CPD points
    Great service
    Highly rated
    Popular
    ...Award in Customer Service (RQF) Level 2 Award in Customer Service (RQF) Level 1 Certificate in Customer Service (RQF) Level 2 Diploma in Customer Service (RQF) Level 2 Certificate in Principles of Customer Service (VRQ) Level 2 Certificate in Principles of Customer Service Level 2 …
    Save 7%
    £12 £12.99

  • Customer Service Diploma Level 2 & 3

    Training Express Ltd
    Free PDF & Hardcopy Certificates | Transcripts Available | Free Retake Exam | Lifetime Access
    • 618 students
    • Online
    • 0.7 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Highly rated
    Popular
    ...Front Desk Receptionists Managing Customer Excellence Customer service management Customer Account Advisor Customer Account Executive Customer Accounts Advisor Customer Consultant Customer Administrator Customer Coordinator Customer Care Customer Support Course Progression After completing …
    Save 14%
    £12 £14

  • Principles of Customer Service Certificate RQF

    NCC Home Learning
    Enquire Now for £50 off | Expert tutors, Course and Certificate all inclusive - Study at home via Online or Paper study
    • Online
    • 12 months · Self-paced
    • Regulated qualification
    • Exam(s) included
    • Certificate(s) included
    • Tutor support
    Great service
    ...modules Unit 1: Understand the customer service environment Unit 2: Principles of Business Unit 3: Resolving customers' problems and complaints Unit 4: Understanding customers and customer retention Unit 5: Understand how to monitor customer service interactions and feedback Unit …
    £389

  • Level 5 Diploma in Education and Training (DET - Previously DTLLS)

    Janets
    Level 5 DET | Ofqual Regulated Qualification | Awarded by Focus Awards | Road to QTLS | Expert Tutor Support
    • Online
    • 390 hours · Self-paced
    • Regulated qualification
    • Exam(s) included
    • Tutor support
    Great service
    Are you enthusiastic about shaping the future through education and training? In today's rapidly evolving educational landscape, the demand for skilled and adaptable educators has never been more significant. This field offers a world of exciting career opportunities. Dive into t …
    £550

  • Level 1 Award in Customer Service

    Britannia School of Leadership and Management LTD
    No Hidden Fees, Specialist Tutor Support, Progression Opportunities, Ofqual Regulated
    • 12 students
    • Online
    • 60 hours · Self-paced
    • Regulated qualification
    • Tutor support
    ...Customer Services (RQF) NCFE Level 2 Diploma in Skills for Business Level 2 Diploma in Business Administration (RQF) Unit Structure Unit 1: Principles of Customer Service This course is ideal for learners preparing to enter the customer services sector and those currently working …
    £65

  • Level 2 NVQ Certificate in Customer Service

    Britannia School of Leadership and Management LTD
    No Hidden Fees, Specialist Tutor Support, Ofqual Regulated, Progression Opportunities
    • 24 students
    • Online
    • 280 hours · Self-paced
    • Regulated qualification
    • Tutor support
    ...Diploma in Customer Services (RQF) NCFE Level 3 Diploma in Skills for Business Unit Structure Unit 1: Communicate effectively with customers Unit 2: Communicate using customer service language Unit 3: Follow the rules to deliver customer service Unit 4: Deliver customer service using service …
    £240

  • Level 3 Diploma in Customer Services

    Britannia School of Leadership and Management LTD
    Specialist Tutor Support, No Hidden Fees, Great Reviews, Progression Opportunities
    • Online
    • 550 hours · Self-paced
    • Regulated qualification
    • Tutor support
    ...Build and Maintain Effective Customer Relations Unit 7: Resolve Customers' Problems Unit 8: Champion Customer Service Unit 9: Organise and Deliver Customer Service Unit 10: Understand the Customer Service Environment Unit 11: Understand Customers and Customer Retention Unit 12: Monitor …
    £360

  • Level 1 Certificate in Customer Service

    Britannia School of Leadership and Management LTD
    No Hidden Fees, Specialist Tutor Support, Progression Opportunities, Ofqual Regulated
    • Online
    • 373 hours · Self-paced
    • Regulated qualification
    • Tutor support
    ...Level 1 Certificate in Customer Service (RQF) is an accredited and Ofqual regulated qualification, taught 100% online. This Level 1 Customer Service Certificate is intended for training those who deal with customers regularly or wish to deal with customers as part of their job role …
    Save 78%
    £87 £400

  • Entry Level Certificate for Introduction to Customer Service

    Britannia School of Leadership and Management LTD
    No Hidden Fees, Specialist Tutor Support, Progression Opportunities, Ofqual Regulated
    • Online
    • 130 hours · Self-paced
    • Regulated qualification
    • Tutor support
    ...deliver a good customer service experience and professionally deal with customer requests, queries, and complaints. Introduction to customer care is suitable for learners interested in various areas in which customer service is important. The introduction of customer will contribute to …
    £65

  • Level 2 & 3 Diploma in Health & Social Care, Mental Health & Care Certificate with Nursing

    StudyHub
    100% Pass Rate | CPD Accredited | QLS Endorsed | Free Caregiving, Nursing & Mental Health First Aid Course
    • 345 students
    • Online
    • 20 hours · Self-paced
    • 50 CPD points
    • Tutor support
    Great service
    Highly rated
    Popular
    Trending
    ★★★ All-in-1 Exclusive Level 2 & 3 Diploma in Health & Social Care, Mental Health & Care Certificate with Nursing ★★★ [Updated: July, 2024] The Health & Social Care sector is one of the largest employers in the UK, currently employing over 1.5 million people. Th …
    Save 62%
    £12 £32

  • Level 2 Diploma in Customer Service

    Britannia School of Leadership and Management LTD
    No Hidden Fees, Specialist Tutor Support, Ofqual Regulated, CS Training
    • Online
    • 486 hours · Self-paced
    • Regulated qualification
    • Tutor support
    ...Develop customer relationships Unit 6: Communicate with Customers in Writing Unit 7: Principles of Customer Service Unit 8: Deliver Customer Service Unit 9: Resolve Customer Service Problems Unit 10: Support Customer Service Improvements Unit 11: Provide Post-transaction Customer Service …
    £269

  • Level 2 Certificate in Customer Service

    Britannia School of Leadership and Management LTD
    No Hidden Fees, Specialist Tutor Support, Progression Opportunities, Ofqual Regulated
    • Online
    • 130 hours · Self-paced
    • Regulated qualification
    • Tutor support
    ...Certificate in Customer Service (RQF) is an accredited, and Ofqual regulated 100% online qualification. The Level 2 Customer Service certificate program is aimed at learners who are currently working in or hoping to work in a customer service role. This Customer Service (CS) training …
    £165

  • Customer Service Diploma Level 2 & 3

    Online Training Academy
    CPD Accredited ! Free Certification | Lifetime Access | No Hidden Fees | 24/7 Tutor Support
    • Online
    • 0.7 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    ...Certificate in Customer Service (RQF) Level 2 Certificate in Customer Service (RQF) Level 2 Certificate in Principles of Customer Service Level 2 Award in Customer Service (RQF) Level 2 Diploma in Customer Service (RQF) This course is open to all. Customer Service course opens a …
    £12

  • Level 4 NVQ Diploma in Customer Service

    Britannia School of Leadership and Management LTD
    No Hidden Fees, Specialist Tutor Support, Ofqual Regulated, Progression Opportunities
    • Online
    • 500 hours · Self-paced
    • Regulated qualification
    • Tutor support
    ...Level 4 NVQ Diploma in Customer Service (RQF) is an accredited and Ofqual regulated 100% online, competence-based qualification. This Customer Service Diploma course aims to provide learners with the skills and knowledge needed to recognise good customer service strategies application …
    Save 13%
    £399 £460

  • Project Management, Business Administration & Retail Customer Service - Level 4 Diploma

    Study Hunt
    3 Courses Bundle + 3 PDF Certificates > CPD Certified Courses > 24/7 Tutor Support > 100% Pass Rate
    • Online
    • 5.6 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    ...in Customer Service (RQF) GCSE Business Studies Certified Business Analysis Professional EDI Executive Office Skills BCS Foundation Certificate in Business Analysis Certificate in Know Your Customer & Customer Due Diligence Level 3 Diploma for Customer Service Skills (RQF) Level …
    £12

  • Adult Care, Care Certificate (Standards 1 to 15) & Safeguarding - CPD Certified

    Academy for Health & Fitness
    Super Saver Deal! CPD Accredited | Free Student ID Card | Free Assessment | Lifetime Access
    • 98 students
    • Online
    • 15 hours · Self-paced
    • 15 CPD points
    • Tutor support
    Great service
    Highly rated
    24 Hours Left! Don't Let the Winter Deals Slip Away – Enrol Now! Embark on a rewarding journey with our Adult Nursing online course. Gain the Adult Nursing skills and knowledge to become a compassionate and capable adult nurse, where you'll make a difference in the lives of patie …
    £12

  • Customer Service/ Success Diploma (Level 2 & 3) - CPD Certified

    StudyHub
    Save Money, Learn & Earn > 4 Career-Oriented Courses > Free Gift > PDF Certificate Included > Free Exam
    • Online
    • 10 hours · Self-paced
    • Certificate(s) included
    • 40 CPD points
    • Tutor support
    Great service
    ...Principles of Customer Service Level 2 Certificate in Customer Service (RQF) Level 3 Diploma in Customer Service (RQF) Certificate in Know Your Customer & Customer Due Diligence Level 3 Diploma for Customer Service Skills (RQF) Level 1 Award in Customer Service (RQF) Level 1 Certificate …
    Save 3%
    £29.99 £31

  • Customer Service Course - CPD Accredited

    Training Tale
    Mega Sale | Extra 2 Courses + 3 PDF Certificates | Expert Tutor Support | No Hidden Fees | Lifetime Access
    • Online
    • 18 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...Certificate in Customer Service (RQF) Level 3 Diploma for Customer Service Skills (RQF) Level 3 Diploma in Customer Service (RQF) Level 4 NVQ Diploma in Customer Service (RQF) Customer Service: Customer Service Online Training Students who intend to enrol in this Customer Service: Customer …
    £12

  • Customer Service Helpdesk & Virtual Assistant Level 2

    Training Tale
    Mega Sale | Gift 6 Courses + 7 PDF Certificates | Expert Tutor Support | No Hidden Fees | Lifetime Access
    • Online
    • 20 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...Certificate in Customer Service (RQF) Level 2 NVQ Certificate in Customer Service (RQF) Level 3 Diploma for Customer Service Skills (RQF) Level 3 Diploma in Customer Service (RQF) Level 4 NVQ Diploma in Customer Service (RQF) Customer Service Helpdesk & Virtual Assistant Level 2 …
    £12

  • Customer Service Training

    Academy for Health & Fitness
    Spring Offer | Level 3 | CPD Accredited | Free ID Card & Assessment Included | Audio Visual Training
    • 12 students
    • Online
    • 3 hours · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    ...Level 1 Award in Customer Service (RQF) Level 1 Certificate in Customer Service (RQF) Level 2 Award in Customer Service (RQF) Level 2 Certificate in Customer Service (RQF) Level 2 Diploma in Customer Service (RQF) Level 2 NVQ Certificate in Customer Service (RQF) Level 3 Diploma in …
    £12

  • Diploma in Customer Service Level 2 & 3

    IOMH
    Massive Blockbuster Deals! 5 more Courses + FREE PDF Certificate | CPD Accredited | 60 CPD Points | 24/ 7 Tutor Support
    • Online
    • 35 hours · Self-paced
    • 65 CPD points
    • Tutor support
    Great service
    ...Certificate in Customer Service (RQF) Level 2 Certificate in Principles of Customer Service Level 2 Diploma in Customer Service (RQF) Level 2 NVQ Certificate in Customer Service (RQF) Level 3 Certificate in Principles of Customer Service Level 3 Certificate in Principles of Customer Service …
    £14

  • Level 3 Safeguarding Adults

    Academy for Health & Fitness
    Super Saver Offer! CPD Accredited| Interactive Lessons| Free ID Card & Assessment Included| 1 Year Access
    • 12 students
    • Online
    • 2 hours · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    It is our responsibility to assist vulnerable persons in living a life free of abuse, misery, and neglect. As a result, each of us must recognise the importance of safeguarding and working together to establish a safe workplace for everybody. Keeping this cause in mind, we create …
    £12

  • Customer Service Fraud Officer Training

    IOMH
    Get a Free: (Office Skills for Customer Service) Course! Updated Materials | CPD Certified | Lifetime Access
    • Online
    • 16 hours · Self-paced
    • 20 CPD points
    • Tutor support
    Great service
    ...Level 1 Award in Customer Service (RQF) Level 1 Certificate in Customer Service (RQF) Level 2 Award in Customer Service (RQF) Level 2 Certificate in Customer Service (RQF) Level 2 Certificate in Principles of Customer Service Level 2 Diploma in Customer Service (RQF) Level 2 NVQ Certificate …
    £14

  • Customer Service & KYC Level 4 Diploma - QLS Endorsed

    Academy for Health & Fitness
    Level 4 QLS Endorsed & CPD Certified Diploma| 120 CPD Points |Free ID Card & Assessment| Tutor Support | Lifetime Access
    • Online
    • 10 hours · Self-paced
    • 120 CPD points
    • Tutor support
    Great service
    ...Know Your Customer & Customer Due Diligence Level 1 Award in Customer Service (RQF) Level 2 Award in Customer Service (RQF) Level 1 Certificate in Customer Service (RQF) Level 2 Diploma in Customer Service (RQF) Level 2 Certificate in Principles of Customer Service (VRQ) Level …
    £12

  • Call Centre & Customer Service Training

    IOMH
    Get a Free:(Workplace Productivity) Course! Updated Materials | CPD Certified | 24/7 Tutor Support | Lifetime Access
    • Online
    • 5 hours · Self-paced
    • 20 CPD points
    • Tutor support
    Great service
    ...Certificate in Customer Service (RQF) Level 2 Certificate in Principles of Customer Service Level 2 Diploma in Customer Service (RQF) Level 2 NVQ Certificate in Customer Service (RQF) Level 3 Certificate in Principles of Customer Service Level 3 Certificate in Principles of Customer Service …
    £14

  • Customer Service, KYC & Email Writing - CPD Certified

    Skill Arts
    Customer Rapport | CRM | Defusing Techniques | Customer Management | Lifetime Access
    • Online
    • 4 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...MCQ Customer Service: Building Customer Rapport Customer Service: Module 05 MCQ Customer Service: Customer Management Customer Service: Module 07 MCQ Customer Service: Greeting Customers Professionally Customer Service: Module 02 MCQ Customer Service: Providing Great Customer Care Service …
    £12

  • Phone Based Customer Service Level 2 & 3 - CPD Certified

    Skill Arts
    Mastering Effective Telephone Communication Skills for 2024! > Instant Access > Lifetime Validity > Free Certificate
    • 27 students
    • Online
    • 2 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Highly rated
    ...Phone-Based Customer Service Diploma Diploma? 60% of UK customers prefer to contact customer service by phone. Phone-based customer service is the most effective channel for resolving customer issues. Phone-based customer service is the most popular channel for customer support globally …
    Save 7%
    £12 £13
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FAQs

Reed Courses advertises a large variety of Customer service courses which are delivered by a range of learning providers. The Customer service courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a Customer service course which provides CPD points/hours or qualifications, there are a number of learning options available.

If you're looking for Customer service courses, you might also be interested in Retail, Retail management and Sales management. These courses can be taken to further enhance your understanding of the subject. By having a broader understanding of the subject can help you to improve your professional or personal development.

Yes, Reed Courses has a wide range of free courses in a variety of subject areas. These free courses are a great way to explore a subject you're interested in without a financial commitment. You can find them by visiting the free page.
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