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Customer service courses

Whether in an office or on a shop floor in retail, poor customer service can do irreparable damage to a business's reputation. This even applies to online interactions, with customers now expecting companies to deliver excellent customer via social media. In today's world, every employee - from call centre staff to business administration - is a brand ambassador. Our customer service training courses will arm you and your team with the skills to deliver consistently exceptional customer service, and the know-how to prevent the potential consequences of poor experiences.

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  • NCFE Level 3 Diploma in Skills for Business: Customer Service

    One Education
    Qualification Awarded by NCFE | Ofqual Regulated | Tutor Support | No Hidden Fees
    • Online
    • 520 hours · Self-paced
    • Regulated qualification
    • Exam(s) included
    • Tutor support
    Great service
    ...Heighten your innovation, management and performance skills. Concede customers, customer retention and customer service environment. Gather knowledge of monitoring customer service interactions and feedback, resolve customer complaints or problems, use social media tools and channels. ***Qualification …
    £800

  • Business Skills for the IT Professional - BCS Course

    Duco Digital
    Level 4 Practitioner | Includes Exam | Free 1 year BCS Associate membership
    • Online
    • 5 days · Self-paced
    • Professional certification
    • Exam(s) included
    • Certificate(s) included
    • Tutor support
    ...role with increased rewards and opportunities? Discover how understanding organizational functions such as structure, finance, and customer service will help you develop commercial awareness in making business cases or in business discussions. This practitioner-level 4 award encourages …
    £625

  • Remote Teaching Online

    One Education
    Level 4 Endorsed Advanced Certificate | CPD UK Certified | 120 CPD Points | Exam & Full Tutor Support | 24x7 Access
    • 12 students
    • Online
    • 370 hours · Self-paced
    • 120 CPD points
    • Tutor support
    Great service
    ...audience from online To enhance the capability to share a recorded video lecturers To make yourself comfortable by providing flexible lectures on camera Expert Support Dedicated tutor support and 24/7 customer support are available to all students with this premium quality course. …
    £12

  • Level 4 Certificate in Education and Training (RQF)

    Apex Learning
    Ofqual Regulated Qualification |100% Online Course | FREE Certificate, Assessment & 20 Premium Courses| Expert Support
    • Online
    • 140 hours · Self-paced
    • Regulated qualification
    • Exam(s) included
    • Tutor support
    Great service
    ...supervision of a lecturer, supervisor or tutor. Total Qualification Time for this qualification is 360 hours. The credit for this qualification is 36. Guided Learning Hours These hours are made up of all contact time, guidance or supervision of a learner by a lecturer, supervisor, tutor …
    £500

  • Travel Agent Diploma with Travel & Tourism Consultant Training– CPD Certified

    Cambridge Open Academy
    4in1 CPD Certified UK Standard Courses | 1K+ Enrolment | FREE PDF Certs + FREE CS Operating Course | Lifetime Access
    • 165 students
    • Online
    • 6 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Popular
    ...03: Tourism Products and Services Module 04: Tourist Destinations in the New Normal World Module 05: Effective Marketing in Travel and Tourism Module 06: Enhancing Communication Skills Module 07: Customer Satisfaction and Service Module 08: CRM - Customer Relationship Management …
    Save 14%
    £12 £14

  • Professional Bartender Course

    The Training Terminal
    Institute of Hospitality Endorsed
    • 238 students
    • Online
    • 0.8 hours · Self-paced
    • Certificate(s) included
    • 1 CPD point
    • Tutor support
    Great service
    Popular
    Trending
    ...always useful to know that you have the help and support of qualified tutor and lecturers who are keen to see you succeed. With all our courses, you will receive access to our dedicated tutor support service. They will be able to provide you with unlimited online email support to help …
    £49

  • Bartender Endorsed Course

    The Training Terminal
    Useful course offering a fantastic insight | Fun and interactive
    • 87 students
    • Online
    • Self-paced
    • Certificate(s) included
    • 1 CPD point
    • Tutor support
    Great service
    ...always useful to know that you have the help and support of qualified tutor and lecturers who are keen to see you succeed. With all our courses, you will receive access to our dedicated tutor support service. They will be able to provide you with unlimited online email support to help …
    £30

  • Hotel Management Introduction Package

    The Training Terminal
    11 Courses | £19 | Offer valid for 1 week only
    • 12 students
    • Online
    • 30 hours · Self-paced
    • Certificate(s) included
    • 11 CPD points
    • Tutor support
    Great service
    ...always useful to know that you have the help and support of qualified tutor and lecturers who are keen to see you succeed. With all our courses, you will receive access to our dedicated tutor support service. They will be able to provide you with unlimited online email support to help …
    £279

  • Cocktail, Coffee and Wine Package

    The Training Terminal
    User-friendly | Fun | Institute of Hospitality endorsed
    • 46 students
    • Online
    • Self-paced
    • Certificate(s) included
    • 3 CPD points
    • Tutor support
    Great service
    ...always useful to know that you have the help and support of qualified tutor and lecturers who are keen to see you succeed. With all our courses, you will receive access to our dedicated tutor support service. They will be able to provide you with unlimited online email support to help …
    £90

  • Level 5 Diploma in Education and Training (DET - Previously DTLLS)

    Janets
    Level 5 DET | Ofqual Regulated Qualification | Awarded by Focus Awards | Road to QTLS | Expert Tutor Support
    • Online
    • 390 hours · Self-paced
    • Regulated qualification
    • Exam(s) included
    • Tutor support
    Great service
    ...learning. User-friendly online learning platform. Compliance with learning standards. Attainment of a recognized qualification. Exceptional customer service. The Level 5 Diploma in Education and Training (DET - Previously DTLLS) program consists of two main sections: one that is mandatory …
    £550

  • Level 3 Health and Social Care with Mental Health Nursing

    Kingston Open College
    Premium Bundle of all Time | Ofqual Regulation + ATHE Awards + CPD Accreditation | Assessment & Tutor Support Included
    • Online
    • 360 hours · Self-paced
    • Regulated qualification
    • Exam(s) included
    • Tutor support
    Great service
    ...and Therapy in the Treatment of Mental Illness Module 11: Mental Health Legislation and Services Module 12: Community Mental Health Teams (CMHTs) Module 13: The Participation of The Service User Total Qualification Time Total Qualification contains the Guided Learning Hours (GLH) …
    £999

  • Level 5 Diploma in Education and Training

    Apex Learning
    Ofqual Regulated Qualification |100% Online Course | FREE Certificate, Assessment & 20 Premium Courses| Expert Support
    • Online
    • 360 hours · Self-paced
    • Regulated qualification
    • Exam(s) included
    • 200 CPD points
    • Tutor support
    Great service
    ...learning materials Modules availability 24/7 An easy-to-use online learning platform Compliant learning Recognised qualification Exquisite customer service Why is this Course is Perfect for You? Choose Your Career: Join today and make a life-changing decision; get all the essential knowledge …
    Save 3%
    £489 £509

  • Level 5 Diploma in Education and Training (RQF) (Leads to QTLS)

    Apex Learning
    Ofqual Regulated Qualification | 100% Online Course | FREE Certificate, Assessment & 20 Premium Courses | Expert Support
    • 14 students
    • Online
    • 360 hours · Self-paced
    • Regulated qualification
    • Exam(s) included
    • Tutor support
    Great service
    Popular
    ...learning materials Modules availability 24/7 An easy-to-use online learning platform Compliant learning Recognised qualification Exquisite customer service Why is this Level 5 Diploma in Education and Training (RQF) Course is Perfect for You? Choose Your Career: Join today and make a life-changing …
    Save 3%
    £489 £509

  • Qualifi Level 7 Diploma in Logistics and Supply Chain Crisis Management

    College of Contract Management
    Study that fits your schedule
    • New course!
    • Online
    • 6 months · Self-paced
    • Regulated qualification
    • Exam(s) included
    • Tutor support
    ...Chain Crisis Management will provide learners with the perfect set of skills for ensuring client requirements are met and customers are satisfied with the services received. Working in logistics and supply chain management means working alongside multiple other business professionals …
    £2,090

  • Level 4 IQA - Regulated Qualification

    Apex Learning
    2 in 1 Ofqual Regulated + CPD Qualification Package | FREE Exam & Tutor Support
    • Online
    • 90 hours · Self-paced
    • Regulated qualification
    • Exam(s) included
    • Tutor support
    Great service
    ...IQA - Regulated Qualification package? One on one tutor guidance All round the clock access to Course library Rich study modules Dedicated customer support Assessment and Assessment guidance This £479 special offer IQA - Regulated Qualification package will take you to unfathomable …
    £489

  • Hospitality Induction Training Bundle 11 Courses £19 offer for 1 week only!

    The Training Terminal
    11 fully accredited and endorsed courses | Discounted for 1 week only
    • 82 students
    • Online
    • 30 hours · Self-paced
    • Certificate(s) included
    • 12 CPD points
    • Tutor support
    Great service
    ...always useful to know that you have the help and support of qualified tutor and lecturers who are keen to see you succeed. With all our courses, you will receive access to our dedicated tutor support service. They will be able to provide you with unlimited online email support to help …
    £279

  • English Testing Masterclass

    Cambridge Open Academy
    5-in-1 Bundle | CPD Accredited | Interactive Learning Materials | Free PDF Certificate | Tutor Support | Lifetime Access
    • Online
    • 4 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    ...per year University Lecturer: £35,000 - £75,000 per year Immigration Consultant: £25,000 - £50,000 per year Language Teacher: £20,000 - £40,000 per year Academic Writer/Editor: £22,000 - £45,000 per year Customer Service Representative: £18 …
    £35

  • IELTS Practice Tests with Reading, Writing, Speaking and Listening Training

    IOMH
    Get a Free:(Workplace Productivity) Course! Updated Materials | CPD Certified | 24/7 Tutor Support | Lifetime Access
    • Online
    • 7 hours · Self-paced
    • 20 CPD points
    • Tutor support
    Great service
    ...skills for career advancement. Individuals requiring IELTS certification for immigration or visa applications. Academic Professionals (lecturers, researchers): £30,000 - £60,000 per annum. Language Teachers (ESL, EFL): £20,000 - £40,000 per annum. International …
    £14

  • ATHE Level 3 Law Diploma & Medical Law

    Kingston Open College
    Premium Bundle of all Time | Ofqual Regulation + ATHE Awards + QLS Endorsement | Assessment & Tutor Support Included
    • Online
    • 360 hours · Self-paced
    • Regulated qualification
    • Exam(s) included
    • Tutor support
    Great service
    ...Legislation on Public Health and Health Service (Part 1) Module 05: Legislation on Public Health and Health Service (Part 2) Module 06: Legislation on Public Health and Health Service (Part 3) Module 07: Legislation on Public Health and Health Service (Part 4) Module 08: Legislation …
    £899

  • Mixology - The Art of being a professional Cocktail Maker

    The Training Terminal
    The Art of Making Great Cocktails | Institute of Hospitality Endorsed
    • 343 students
    • Online
    • Self-paced
    • Certificate(s) included
    • 1 CPD point
    • Tutor support
    Great service
    ...always useful to know that you have the help and support of qualified tutor and lecturers who are keen to see you succeed. With all our courses, you will receive access to our dedicated tutor support service. They will be able to provide you with unlimited online email support to help …
    £30

  • Cocktail Making Endorsed Course

    The Training Terminal
    Fun, interactive course teaching you how to create, mix and serve cocktails
    • 27 students
    • Online
    • Self-paced
    • Certificate(s) included
    • 1 CPD point
    • Tutor support
    Great service
    ...always useful to know that you have the help and support of qualified tutor and lecturers who are keen to see you succeed. With all our courses, you will receive access to our dedicated tutor support service. They will be able to provide you with unlimited online email support to help …
    £30

  • Level 3 Assessing Vocational Achievement (CAVA) (RQF)

    5 starcourses.co.uk
    • Online
    • Self-paced
    • Regulated qualification
    • Tutor support
    Great service
    ...providing a 5 Star Service. We offer, Full Support from Qualified Tutors, 24 Hours response to all marking submitted during Mon-Fri, we will contact you every month to discuss your progress on the course, we have monthly student forum to continue to improve our student/customer experience …
    Save 30%
    £349 £499.99

  • Restaurant Wine Endorsed Course

    The Training Terminal
    Interactive | Informative | User friendly
    • 51 students
    • Online
    • Self-paced
    • Certificate(s) included
    • 1 CPD point
    • Tutor support
    Great service
    ...practices and demonstrating detailed knowledge of the different types of wine is important if you want to deliver a high standard of service to your customers. The Introduction to Wine Course will provide you with the skills to serve wine properly, show you how to taste wine and teach you …
    £30

  • CAVA & Online English Teaching

    Apex Learning
    Ofqual Regulated Qualification |100% Online Course | FREE Certificate, Assessment & 5 Premium Courses| Expert Support
    • Online
    • 84 hours · Self-paced
    • Regulated qualification
    • Exam(s) included
    • Tutor support
    Great service
    ...accredited CAVA & Online English Teaching One on one tutor guidance All round the clock access to Course library Rich study modules Dedicated customer support Assessment and Assessment guidance This £419 special offer CAVA & Online English Teaching package will take you to unfathomable …
    £1,249

  • Level 5 DET & English Teaching - Regulated Qualification

    Apex Learning
    Ofqual Regulated Qualification |100% Online Course | FREE Certificate, Assessment & 05 Premium Courses| Expert Support
    • Online
    • 390 hours · Self-paced
    • Regulated qualification
    • Exam(s) included
    • Tutor support
    Great service
    ...Regulated Qualification package? One on one tutor guidance All round the clock access to Course library Rich study modules Dedicated customer support Assessment and Assessment guidance This £459 special offer Level 5 DET & English Teaching - Regulated Qualification package …
    £489
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FAQs

Reed Courses advertises a large variety of Customer service courses which are delivered by a range of learning providers. The Customer service courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a Customer service course which provides CPD points/hours or qualifications, there are a number of learning options available.

If you're looking for Customer service courses, you might also be interested in Retail. These courses can be taken to further enhance your understanding of the subject. By having a broader understanding of the subject can help you to improve your professional or personal development.

In addition to free Customer service courses, Reed Courses also has plenty of paid for online Customer service courses, designed to meet all kinds of learning goals and to suit a range of preferred study methods.

Reed Courses advertises a variety of free online Customer service courses. Alternatively you'll be able to enrol on an online Customer service course of your choosing, and study entirely online. If you'd prefer an in-person learning experience, you could take a classroom Customer service course where you'll be taught in a classroom at a given location. Reed Courses also advertises distance learning courses and in-company Customer service courses from a variety of learning providers.
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