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  • Computer Programming: From Basics To Advanced

    Apex Learning
    Summer Flash Sale | 30-in-1 Bundle| CPD Certified | 300 CPD Points| Gifts: Hardcopy + PDF Certificate + SID (Worth 300)
    • Online
    • 150 hours · Self-paced
    • Certificate(s) included
    • 300 CPD points
    • Tutor support
    Great service
    ***24 Hour Limited Time Flash Sale*** Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £300 as a Gift! - Enrol Now! How well do you understand coding languages like Python, JavaScript, and C#? Did you know that in the UK alone, there are over 1.2 milli …
    £209
  • Software Engineering: Software Programming, Web Design & Development

    Academy for Health & Fitness
    Flash Sale! 30 in 1 Bundle | 300 CPD Points | Free PDF & Hardcopy Certificate + SID | 24/7 Tutor Support|Lifetime Access
    • Online
    • 140 hours · Self-paced
    • Certificate(s) included
    • 440 CPD points
    • Tutor support
    Great service
    ★★★ Sale Ends Today ★★★ ►►► Software Engineering: Software Programming, Web Design & Development Admission Gifts ◄◄◄ ★★ FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter ★★ Software engineering has come a sta …
    Save 1%
    £205 £209
  • Microsoft Excel VBA Introduction (1 day) & CPD Certificate - Nationwide

    Infero Training Ltd
    Classroom based CPD Accredited course - Post Course Support – Free PDF Certificate
    • 40 enquiries
    • Classroom - Reading
    • 1 day · Full-time
    • Certificate(s) included
    • 7 CPD points
    • Tutor support
    Great service
    This intensive 1 day Microsoft Excel VBA programming course is part of our 3 days Advanced course, hands-on fully Accredited by CPD course. It introduces advanced Excel users to the process of writing and editing Macros in Excel. No prior programming experience is required. You …
    £297.60
  • Microsoft Excel VBA Pro (3 Days) & CPD Certificate - Nationwide

    Infero Training Ltd
    Classroom based CPD Accredited course - Post Course Support - All Level Introduction to Advance – Free PDF Certificate
    • 166 enquiries
    • Classroom - Reading
    • 3 days · Full-time
    • Certificate(s) included
    • 20 CPD points
    • Tutor support
    Great service
    Highly rated
    This intensive 3 days, hands-on Microsoft Excel VBA programming course is fully Accredited by CPD and helps you to gain comprehensive, practical understanding of Visual Basic for Applications, guiding you from complete novice to advanced levels. It introduces Excel VBA …
    £789.60
  • Phlebotomy Training - London, Birmingham, Bristol and Swindon

    Lead Academy
    CPD Accredited Classroom-Based 1 day Phlebotomy Training with Online Course | Recognised Certificate | Exam Included
    • Classroom - Swindon
    • 1 day · Full-time
    • Certificate(s) included
    • 11 CPD points
    • Tutor support
    Great service
    ★★★ 2685+ Positive Reviews from Students! ★★★ What you will get? Free Microsoft Office Course with CPD Accredited certificate of attendance Free CPD UK Accredited PDF Certificate from Lead Academy Free MCQ Exam Included Lifetime Online Course Access Updated Training Materials You …
    £245
  • Safeguarding Children Level 3 Designated Lead DSL

    One Education
    7 in 1 Exclusive Training Endorsed by QLS| Accredited by CPD QS | Industry Expert Materials | Tutor Support
    • Online
    • 40 hours · Self-paced
    • 20 CPD points
    • Tutor support
    Great service
    This training includes 1 best-selling course endorsed by the Quality Licence Scheme with 7 additional CPD QS-accredited courses, expert assistance and course assessment. Enjoy 12 months of access to this bundle of courses FREE of charge and master a range of in-demand professiona …
    £39
  • Neurology (Neuroscience): Neurological Rehabilitation & Human Brain

    Skill Up
    Special Sale | CPD & CiQ Accredited | FREE PDF Certificate & Transcript | Lifetime Access | Tutor Support | Free Exam
    • Online
    • 2 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Did you know that Sir Charles Scott Sherrington, a British physiologist, was one of the pioneers in the field of neurology? Our course, " Neurology (NeuroScience): Neurological Rehabilitation, Restoring Function & Improving Lives" encompasses his legacy by delving deep into …
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    £12 £15
  • DevOps Engineer Program - IT Job Ready Program with Career Support & Money Back Guarantee

    Academy for Health & Fitness
    Flash Sale(was 2499) Job Ready Program, Personalised Job Searching Support, CV & Portfolio Building, Expert Consultation
    • Online
    • 3 months · Self-paced
    • Certificate(s) included
    • 100 CPD points
    • Tutor support
    • Job guarantee programme
    Great service
    Start your career as a DevOps Engineer and earn upto £47,500/ Month Do you dream of being the ultimate programmer with six-figure earnings? With the global IT industry evolving at a breakneck speed, the demand for DevOps engineers, specialists in integrating and streamlinin …
    £1,299
  • Mastering the Art of Confident Comunication and Connection

    Cambridge Open Academy
    CPD Accredited | Interactive Learning Materials | PDF Certificate Included | Tutor Support
    • Online
    • 4 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Enhance your communication skills and unlock the power to connect with anyone confidently. Our comprehensive course on effective communication empowers you to become a skilled conversationalist, master the art of storytelling, and influence others with your words. Discover the se …
    Save 22%
    £14 £18
  • Sustainable Entrepreneurship: Navigating the Challenges of Green Business

    Cambridge Open Academy
    CPD Accredited | Interactive Learning Materials | PDF Certificate Included | Tutor Support
    • Online
    • 5 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Discover the world of sustainable entrepreneurship and master the art of navigating the unique challenges of green business. This comprehensive course blends the principles of entrepreneurship with a focus on sustainability, equipping you with the knowledge and skills to drive po …
    £18
  • Sustainable Living & Sustainable Food

    Cambridge Open Academy
    CPD Accredited | Interactive Learning Materials | PDF Certificate Included | Tutor Support
    • Online
    • 3 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Immerse yourself in the principles of sustainable living and discover the incredible impact of sustainable food choices. This engaging course explores key concepts and practical strategies for creating a greener, healthier future. From conserving resources to embracing eco-friend …
    £18
  • Secrets of Body Language: Personality and Types

    Cambridge Open Academy
    CPD Accredited | Interactive Learning Materials | PDF Certificate Included | Tutor Support
    • Online
    • 12 days · Self-paced
    • Certificate(s) included
    • 15 CPD points
    • Tutor support
    Great service
    Explore the intriguing realm of body language and unravel its hidden messages with our captivating course on Body Language. Gain profound insights into non-verbal communication and delve into the scientific principles that govern it. Decode facial expressions, gestures, and postu …
    £18
  • Horticulture & Biotechnology Applications

    Cambridge Open Academy
    CPD Accredited | Interactive Learning Materials | PDF Certificate Included | Tutor Support
    • Online
    • 10 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Experience the captivating world of Horticulture & Biotechnology Applications. Delve into the fascinating realm of plant growth, propagation, and nutrition. Explore the impact of environmental factors on plant development. Uncover the secrets of garden design and the exciting …
    £18
  • Software Engineering: Software and Web Development - CPD Certified

    Academy for Health & Fitness
    Level 5 QLS Endorsed Diploma! 09 Courses Bundle > 240 CPD Points >100+ Video Lessons > Free PDF Certificate & SID Card
    • 42 students
    • Online
    • 50 hours · Self-paced
    • Certificate(s) included
    • 230 CPD points
    • Tutor support
    Great service
    ★★★ 24-Hour Flash Sale! Prices Reduced Like Never Before!! ★★★ Get ready to dive into the thriving heart of the 21st-century tech landscape. The UK's tech industry, employing over 1.6 million professionals , is a powerhouse of opportunity, continuously seeking skilled software …
    £49.99
  • Diet and Nutrition: Ketogenic Diet

    Cambridge Open Academy
    CPD Accredited | Interactive Learning Materials | PDF Certificate Included | Tutor Support
    • Online
    • 9 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Immerse yourself in the world of diet and nutrition with our comprehensive course on the Ketogenic Diet. Gain a deeper understanding of macronutrients, micronutrients, and the latest food consumption trends in the UK. Explore nutrition for different life stages, sports performanc …
    £18
  • Anxiety and Stress Management Strategies

    Cambridge Open Academy
    CPD Accredited | Interactive Learning Materials | PDF Certificate Included | Tutor Support
    • Online
    • 6 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Take control of your well-being with our comprehensive Anxiety and Stress Management course. Explore the nature of stress, its impact on your mental and physical health, and effective strategies for managing anxiety. Gain valuable insights into nutrition, exercise, and coping mec …
    £18
  • Integrating Equality and Diversity into Policy

    Cambridge Open Academy
    CPD Accredited | Interactive Learning Materials | PDF Certificate Included | Tutor Support
    • Online
    • 8 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Enhance your understanding of Equality, Diversity, and Discrimination with our comprehensive course on integrating these vital principles into policy. Explore the legal framework, human rights, and promoting diversity and social inclusion. Gain the knowledge to analyse equality, …
    £18
  • Complete Job Interviewing Skills Masterclass

    Study Plex
    Learn up-to-date skills |CPD UK & IPHM Accredited |Free PDF & Hardcopy Certificate| Interactive Training| Instant Result
    • Online
    • Self-paced
    • 3 CPD points
    • Tutor support
    Great service
    Are you interested to begin your job interviewing career or want to gain more advanced skills in job interviewing? Then this complete job interviewing skills masterclass course will help you get one step closer to your professional aspirations and develop your skills and knowle …
    £12
  • Positive Handling in Schools: Trauma and Disability Management

    Cambridge Open Academy
    CPD Accredited | Interactive Learning Materials | PDF Certificate Included | Tutor Support
    • Online
    • 6 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Have you ever wondered how teachers and school staff effectively manage challenging situations in the classroom while ensuring the safety and well-being of their students? In an educational setting, positive handling plays a crucial role in creating a secure environment for learn …
    £18
  • Web development with HTML, CSS, JavaScript

    Cambridge Open Academy
    Master Web development from ground up with HTML, CSS, JavaScript, jQuery, bootstrap, WordPress, PHP, MySQL, APIs & more
    • New course!
    • Online
    • 20 hours · Self-paced
    • Certificate(s) included
    • 20 CPD points
    • Tutor support
    Great service
    Web development is a booming career, with roles set to grow by over 13% in the next decade. Whether you're looking to start a career as a web developer or expand your skills, this course is designed to equip you with a strong foundation in essential web technologies. Mastering w …
    £21.99
  • Biological Psychology Advanced Diploma

    Cambridge Open Academy
    CPD Accredited | Updated Module 2024 | FREE PDF Certificates + 1 FREE Course | Lifetime Access | Experts’ Crafted
    • Online
    • 5 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Did you know that the United Kingdom is home to the world's oldest psychological society? Established in 1901, the British Psychological Society has been at the forefront of advancing the field of psychology, making the UK a hub for psychological research and education. Explore t …
    Save 22%
    £14 £18
  • Team Management: How To Manage A Team Effectively

    CPD Courses
    Team Management: How To Manage A Team Effectively | 10 CPD Points/Credits | CPD Accredited
    • Online
    • 10 hours · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    Team Building Definition Effective team management lies at the heart of every successful business and organization worldwide. The ultimate goal of team management is to coordinate, administer and oversee a team’s collective contribution to an established goal. Regardless of i …
    £12
  • Communication: The Role Of Communication Skills In Anger Management

    CPD Courses
    Communication: The Role Of Communication Skills In Anger Management |CPD Accredited | 10 CPD Points/Credits
    • Online
    • 10 hours · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    Role of Communication Skills in Anger Management Anger is a perfectly normal and inevitable emotional state that every human being experiences. Though typically considered to be a ‘negative’ emotion, it is the way in which anger is handled that dictates the outcome. Approache …
    £12
  • Mortgage Advisor Training with Financial Advisor Bundle

    Skill Up
    ++Gifts: Free PDF & Hard Copy Certificates | 11-in-1 Premium Bundle | CPD Certified | New & Updated | Tutor Support
    • Online
    • 40 hours · Self-paced
    • 110 CPD points
    • Tutor support
    Great service
    In today's dynamic real estate market, knowledge is power, and our comprehensive Mortgage Advisor Training with Financial Advisor bundle equips you with the expertise needed to conquer the property industry. This Mortgage Advisor Training with Financial Advisor bundle will al …
    £100
  • Effective Approaches to Embrace Workplace Diversity

    Cambridge Open Academy
    CPD Accredited | Interactive Learning Materials | PDF Certificate Included | Tutor Support
    • Online
    • 4 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    In a rapidly changing and interconnected world, embracing workplace diversity has become essential for success. Our course offers a comprehensive exploration of the importance of diversity, uncovering the factors that create it and addressing unconscious biases. Gain the knowledg …
    £18
  • Diploma in Research and Development (R&D) Managers Training - CPD Certified

    Apex Learning
    Summer Flash Sale | 30-in-1 Bundle| CPD Certified | 300 CPD Points| Gifts: Hardcopy + PDF Certificate + SID (Worth 300)
    • Online
    • 145 hours · Self-paced
    • Certificate(s) included
    • 300 CPD points
    • Tutor support
    Great service
    ***24 Hour Limited Time Flash Sale*** Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £300 as a Gift - Enrol Now! R&D Managers are the masterminds who turn those ideas into profitable realities, leading teams, managing projects, and driving groundbr …
    £209
  • Needles and Sharps Training - CPD Certified

    The National Training Academy Ltd
    Online course, checkpoint at the end of each module, certificate when complete, 12 months unlimited access
    • 106 students
    • Online
    • 2 hours · Self-paced
    • Certificate(s) included
    • 2 CPD points
    • Tutor support
    Great service
    Drug users and those with medical conditions may also use sharps in their homes. In addition, sharps can be found in public areas, the risks are all around us. If you have staff visiting customers in their homes or out in public spaces, such as parks, you have a duty of care to e …
    £35
  • CV Writing Skills - Online Course - CPD Accredited

    Mandatory Training Group
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • 11 students
    • Online
    • 2 hours · Self-paced
    • 2 CPD points
    • Tutor support
    Great service
    CV Writing Skills - Online Course - CPD Accredited. Welcome to The Mandatory Training Group's online CV Writing Skills training course for all sectors. A curriculum vitae (CV) is a marketing document that gives a summary of a job seekers career history, academic qualificat …
    £19.99
  • Level 2 Certificate Youth Work

    Online Training Academy
    CPD Accredited ! Free Certification | FREE Retake Exam | Lifetime Access | No Hidden Fees
    • Online
    • 1.5 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    In a world where every interaction shapes the future, understanding the dynamic landscape of youth is paramount. Delve into the intricacies of guiding the leaders of tomorrow with our comprehensive programme. Navigate the nuances of societal influence, media impact, and ethical c …
    £12
  • WordPress Diploma - CPD Approved

    Be-a.co.uk
    Student Discount Card Eligible | Lifetime Access | Online certified training |Online certificate and exam included
    • 198 students
    • Online
    • Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    WordPress Diploma - CPD Certified This comprehensive WordPress course is the ideal companion for those who want to learn more about setting up and managing their own website and master the key skills that they need to use the main functionalities of WordPress easily and effec …
    £299
  • DIY Computer Assembly: Building Your Custom PC

    Skill Up
    Special Sale| CPD Accredited| FREE PDF Certificate & Transcript | Lifetime Access| Tutor Support | Free Exam
    • Online
    • 3 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    **DIY Computer Assembly: Building Your Custom PC** Are you tired of overpriced, pre-built computers? Want to build your own custom PC that's tailored to your needs and budget? Then our DIY Computer Assembly course is for you! In this DIY Computer Assembly: Building Your Custom PC …
    Save 20%
    £12 £15
  • Bookkeeping & Payroll Training Course

    Future Connect Training and Recruitment Ltd
    Start Your Bookkeeping Career — Study With Help From Experts, Award-Winning Bookkeeping Tutors.
    • 50 enquiries
    • Classroom - Hounslow
    • 142 hours · Part-time
    • 142 CPD points
    • Tutor support
    Are you looking to pursue a career in accounting? This Bookkeeping and Payroll Training offers students with the fundamental knowledge and practical skills required to perform bookkeeping and payroll tasks. Our Bookkeeping and Payroll Training covers topics such as accounting pri …
    Enquire for pricing
    • Classroom - Southall
    • Part-time or full-time
    • 1 CPD point
    • Tutor support
    Great service
    This popular Manual handling of People qualification is applicable for those working in areas where the assistance and movement of people is a prerequisite part of their job role. Individuals gaining this qualification will learn that any moving and handling must be carried out e …
    £150
  • Microsoft Excel - Beginner / Intermediate

    Pitman Training North London & Hertfordshire
    Self-paced with tutor support.
    • 12 enquiries
    • Classroom - Watford
    • 34 hours · Part-time
    • Certificate(s) included
    • 34 CPD points
    • Tutor support
    ABOUT THE COURSE The course offers an exciting and innovative approach to Excel training. It is split into 2 parts and consists of 10 modules in each part. It includes media demonstrations, hands-on activities, and knowledge check questions. At the end of the course, you will com …
    £399
  • Excel VBA Introduction (1 Day) leading to CPD Certificate - Milton Keynes

    Infero Training Ltd
    Classroom based CPD Accredited course with Post Course Support – All Level Introduction to Advance and beyond
    • Classroom - Milton Keynes
    • 1 day · Full-time
    • 7 CPD points
    • Tutor support
    Great service
    This intensive 1 day Excel VBA programming course is part of 3 days, hands-on fully Accredited by CPD course. It introduces advanced Excel users to the process of writing and editing Macros in Excel. No prior programming experience is required. You will learn how to Recor …
    £297.60
  • Microsoft Excel Programming with VBA (3 Days) & CPD Certificate - Milton Keynes

    Infero Training Ltd
    Classroom based CPD Accredited course with Post Course Support – All Level Introduction to Advance
    • Classroom - Milton Keynes
    • 3 days · Full-time
    • 20 CPD points
    • Tutor support
    Great service
    This intensive 3 days, hands-on Excel VBA programming course is fully Accredited by CPD and helps you to gain a comprehensive, practical understanding of Visual Basic for Applications, guiding you from complete novice to advanced levels. It introduces Excel users to the p …
    £720
  • Advanced Concepts for Total Quality Management

    London Training For Excellence
    Classroom based course with study materials, lecturer support and CPD Hours included
    • Classroom - South West London
    • 5 days · Full-time
    • 20 CPD points
    • Tutor support
    This course is designed to provide office administrators, supervisors of clerical and administrative staff, executive secretaries and personal assistants the opportunity to review and develop the interpersonal and professional skills needed to successfully complete work of high …
    £4,320
  • Advanced Skills of the Bid and Tender Management Process

    London Training For Excellence
    Classroom based course with study materials, lecturer support and CPD Hours included
    • Classroom - South West London
    • 5 days · Full-time
    • 20 CPD points
    • Tutor support
    This course has been designed to assist procurement specialists in the development of realistic and measurable evaluation criteria, thus allowing them to evaluate and differentiate between bids while ensuring the process is complete and fair.
    £4,320
  • Tracheostomy- Adults

    EF Training and Consultancy
    • 76 enquiries
    • Classroom - South West London
    • 7 hours · Full-time
    • 7 CPD points
    This course aims to familiarise candidates with the reasons for tracheostomy and the care and management of a tracheostomy. This course is vital for any candidate who comes into contact with service users who have a tracheostomy. All the Trainers still work within the field. It i …
    £130
  • Effective Negotiation Skills

    Powercall Global Training
    Learn the negotiation skills to create Win-Win Outcomes and Protect Your Interests
    • Classroom - West London
    • 7 hours · Part-time
    • 7 CPD points
    • Tutor support
    Looking to achieve higher margins and better deals? This negotiation skills course is for you... Do you want to improve your negotiation skills, and gain new techniques for achieving measurably better win-win agreements? Free yourself from common misconceptions about the negotiat …
    £504
  • Cold Calling With Confidence

    Powercall Global Training
    Gain the cold calling skills to open your calls with impact and to overcome gatekeepers and objections
    • Classroom - West London
    • 4 hours · Part-time
    • Certificate(s) included
    • 3 CPD points
    • Tutor support
    The primary objective of our cold calling training course is to ensure you walk away a better, more confident telemarketing professional. There is much more to telemarketing than following a script – which, although an important part of the process, has nowhere near the same leve …
    £420
  • Mentoring Training Classroom CPD Accredited

    Powercall Global Training
    Become a first class mentor with a thorough grasp of the Guiding Principles that underpin effective Mentoring Skills
    • 13 enquiries
    • Classroom - West London
    • 4 hours · Part-time
    • 4 CPD points
    • Tutor support
    With industry-leading training techniques and standards, this mentoring skills course aims to help you become a first-class mentor. We know that acting as a mentor isn’t the easiest role in the world. It can be difficult to verbalise the vast libraries of knowledge you have store …
    £420
  • Advanced Leadership Course

    ATA (Asset Training Academy) LTD
    CPD accredited Classroom and online Course. Certificate, Study materials, Tutor Support, Lunch included.
    • Classroom - Central London
    • 1 day · Part-time
    • Certificate(s) included
    • 3 CPD points
    • Tutor support
    This Advanced Leadership course is designed to raise awareness and help manager and leaders to consider some of the more progressive areas they need to be aware of in a Post Covid society. The management landscape has changed since Covid intervened, and this course will provide y …
    £354
  • Managing Performance Training Course

    ATA (Asset Training Academy) LTD
    Classroom & online course with study materials, tutor support and Certificate of Acheivement included
    • 14 enquiries
    • Classroom - Central London
    • 2 days · Part-time
    • Certificate(s) included
    • 2 CPD points
    • Tutor support
    Managing other peoples performance and their appraisals can be a very difficult task and requires the correct knowledge on how to monitor, motivate and improve your team. The 2-day Managing Performance Training Course is highly participative and considers many of the differen …
    £780
  • CSTF All-in-One-Day Mandatory Training Practical Course

    Mandatory Training Group
    £59.99 per person inclusive of VAT
    • Classroom - Central London
    • 8 hours · Full-time
    • Certificate(s) included
    • 8 CPD points
    • Tutor support
    Great service
    CSTF (All-in-One Day) Classroom Mandatory Training is a yearly refresher course for experienced healthcare professionals, including doctors, nurses, allied health professionals, and healthcare assistants. Aligned with the UK Core Skills Training Framework (CSTF), this course cove …
    £59.99
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    • Tutor support
    A person can only do so much. If you want to accomplish more – and create opportunities for others to expand their skills – you must learn to delegate effectively. Hamilton Mercer’s Delegation Methodologies™ help individuals to improve productivity, optimise efficiency, develop o …
    £495
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    • Tutor support
    Rushing to ‘close complaints down’, hiding behind a complaints procedure’ and seeing complaints as an ‘inconvenience’ are guaranteed ways to infuriate customers. Hamilton Mercer’s Service Methodologies™ empower people to own complaints, adapt communication styles accordingly, and …
    £495
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    The way in which you conduct yourself on the phone at work speaks volumes about your attitude, commitment and level of professionalism. It also goes a long way towards creating the right impression of your organisation. When you get it right you not only help to meet the caller’s …
    £495
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    Good Time Management can transform your personal and professional life. Once you get on top of your schedule you’ll not only achieve more, you’ll improve the quality of what you do, too. Using time effectively will also improve your reputation. People will see you as a ‘doer’, so …
    £495
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    Being assertive is essential to achieving desired outcomes, but assertiveness doesn’t come naturally to everyone. If you find it difficult to say ‘no’ or to make a persuasive case for a particular course of action then this course is for you. People who are assertive have high co …
    £495
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    It takes more than technical know-how to work successfully on a helpdesk. Being organised, a strong communicator and having the ability to keep calm under pressure are all essential. If you work on a helpdesk, or if you’re pursuing helpdesk roles, this course will help you to dev …
    £495
    • 26 enquiries
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    The receptionist is the face of the organisation and is therefore responsible for making an excellent first impression with guests and business partners who attend an organisation’s premises. Adopting a professional approach to this role will not only benefit your organisation bu …
    £495
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    Customer service shouldn’t just be exceptional; it should be consistently exceptional. Delivering exceptional service will demonstrate a positive, determined, can-do approach that increases customer desire for your product or service. Delivering consistently exceptional customer …
    £495

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