Hotel Management Diploma
CPD Courses
Advanced Diploma QLS Level 7 | *FREE PDF Certificate* | 228 CPD Points | +2 FREE Courses [15,000+ Enrolled Students]
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- 10.5 hours · Self-paced
- 228 CPD points
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...Self-Completion Questionnaires Measuring Customer Loyalty Unit 15 - Importance of Effective Communication This Hotel Management unit covers the following topics: Developing a Communication Strategy Communicating Service to External Customers Training Material Unit 16 - Quality
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