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Customer OR Services courses in North East England

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  • PRINCE2® Practitioner - Newcastle - *** Best Price Guarantee***

    Training Deals
    ***THE WORLD'S LEADING PROVIDER***
    • Classroom - Newcastle Upon Tyne
    • 3 days · Full-time
    • Professional certification
    • Tutor support
    ...you to enhance your skills within project management. As a fully accredited training organisation (ATO), we aim to provide a high-quality service to everyone at an affordable price. This PRINCE2 qualification is the most advanced course and shows that you have the knowledge required …
    Enquire for pricing

  • National Diploma in Dental Nursing Course (Classroom and Online)

    Harriet Ellis Training Solutions Ltd
    Fully accredited by the NEBDN, Earn whilst you learn as a dental nurse. Qualify in less than 18 months.
    • 913 enquiries
    • Classroom - Newcastle Upon Tyne
    • 18 months · Part-time
    • Professional certification
    • Certificate(s) included
    Great service
    ...per week in a practice. Harriet Ellis assists with searching for employment opportunities for our enrolled students, CV assistance and Customer service and Recruitment support in locating vacancies. Please note that we do not guarantee vacancies to our students. Career Progression towards …
    £2,018

  • Postgraduate Diploma in Law (PGDL)

    The University of Law
    Law conversion course for non-law graduates
    • 99 enquiries
    • Classroom - Newcastle Upon Tyne
    • Part-time or full-time
    • University - Undergraduate
    • Tutor support
    Great service
    ...solicitor or barrister. Explore an area of law that interests you in our Law of Organisations module. With one of the largest legal careers services in the UK, ULaw gives you the support and opportunities you need to make the best start in your legal career. Taught by qualified lawyers …
    Enquire for pricing

  • Master of Arts in Law (MA Law SQE1)

    The University of Law
    Master's conversion course for non-law graduates
    • 10 enquiries
    • Classroom - Newcastle Upon Tyne
    • Part-time or full-time
    • University - Postgraduate
    • Tutor support
    Great service
    ...Practice (SQE1&2). Explore an area of law that interests you in our Law of Organisations module. With one of the largest legal careers services in the UK, ULaw gives you the support and the Qualifying Work Experience (QWE) opportunities you need to make the best start in your legal …
    Enquire for pricing

  • LLM Legal Practice (SQE1&2)

    The University of Law
    • 23 enquiries
    • Classroom - Newcastle Upon Tyne
    • Part-time or full-time
    • University - Postgraduate
    • Tutor support
    Great service
    ...by studying a suite of modules in KPAs, along with modules in skills and practice area essentials. With one of the largest legal careers services in the UK, The University of Law gives you the support and the Qualifying Work Experience (QWE) opportunities you need to make the best …
    Enquire for pricing

  • SQE1 Preparation Course

    The University of Law
    Preparation for the SRA’s centralised SQE1 assessments
    • Classroom - Newcastle Upon Tyne
    • Part-time or full-time
    • Tutor support
    Great service
    ...deals and transactions, as if they were in the office. Support for your career . You’ll have access to ULaw’s award-winning Employability Service, for information, advice, practical experience and links to the profession to help you to succeed in your career. Available at all campuses …
    Enquire for pricing

  • SQE2 Preparation Course

    The University of Law
    • Classroom - Newcastle Upon Tyne
    • Part-time or full-time
    • Tutor support
    Great service
    ...deals and transactions, as if they were in the office. Support for your career . You’ll have access to ULaw’s award-winning Employability Service, for information, advice, practical experience and links to the profession to help you to succeed in your career. Available at all of our …
    Enquire for pricing

  • Part Time Personal Trainer Course (RQF)

    Origym Centre of Excellence
    Combine online and in-person study with our flexible Personal Training course.
    • 11 enquiries
    • Classroom - Newcastle Upon Tyne
    • 6 weeks · Part-time
    • Regulated qualification
    • Exam(s) included
    • Tutor support
    ...your dream career into your reality. All OriGym PT students and graduates receive unlimited free career support, which includes a range of services such as: A guaranteed job interview CV analysis and feedback CV distribution to our network industry partners Business and marketing resources …
    £1,249

  • Personal Trainer Diploma UK (RQF)

    Origym Centre of Excellence
    Achieve certification as a Personal Trainer through OriGym's CIMSPA-Endorsed Level 3 qualification
    • 27 enquiries
    • Classroom - Newcastle Upon Tyne
    • 16 weeks · Part-time or full-time
    • Regulated qualification
    • Exam(s) included
    • Tutor support
    ...are, we can turn your dreams into a reality. Following the completion of your course, our career support team will be on hand to provide services such as: A guaranteed job interview CV analysis and feedback CV distribution to our network industry partners Business and marketing resources …
    £1,399

  • Gym Instructor Course (RQF)

    Origym Centre of Excellence
    Get qualified as a Level 2 Gym Instructor with our CIMSPA-endorsed course
    • 29 enquiries
    • Classroom - Newcastle Upon Tyne
    • 8 weeks · Part-time or full-time
    • Regulated qualification
    • Exam(s) included
    • Tutor support
    ...your dream career into your reality. All OriGym students and graduates receive unlimited free career support, which includes a range of services such as: CV analysis and feedback CV distribution to our network industry partners Business and marketing resources 1-1 interview preparation …
    £599

  • Level 3 Personal Trainer Course (RQF)

    Origym Centre of Excellence
    Become a qualified Personal Trainer with OriGym’s Level 3 Course
    • 49 enquiries
    • Classroom - Newcastle Upon Tyne
    • 8 weeks · Part-time or full-time
    • Regulated qualification
    • Exam(s) included
    • Tutor support
    ...your dream career into your reality. All OriGym PT students and graduates receive unlimited free career support, which includes a range of services such as: A guaranteed job interview CV analysis and feedback CV distribution to our network industry partners Business and marketing resources …
    £1,099

  • Branding: Creating Brand Focused Messages

    CPD Courses
    Branding: Creating Brand Focused Messages | CPD Accredited | 10 CPD Points/Credits
    • Online
    • 10 hours · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    ...guide brand ambass Evaluate your brand strength and revise your strategy Programme Content Topics Two-Way Communication Building Customer Trust Developing a Communication Strategy Course Benefits Full Tutor Support Self paced, no fixed schedules Available to students …
    £12

  • Marketing : Customer Focused Selling

    CPD Courses
    Marketing : Customer Focused Selling | CPD Accredited | 10 CPD Points/Credits
    • Online
    • 10 hours · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    ...effective of the two by a wide margin. But what exactly does it mean to be customer focused? More importantly, what could customer focused selling do to improve your own brand’s marketing strategy? To be genuinely customer focused is to approach everything you do from the perspective of those …
    £12

  • Key Account Management

    CPD Courses
    Diploma QLS Level 5 | *FREE PDF Certificate* Tutor Support & Exam | 100 CPD Credits | Free Management Skills Course*
    • 31 students
    • Online
    • 450 hours · Self-paced
    • 100 CPD points
    • Tutor support
    Great service
    Popular
    Trending
    ...Consultative Selling Customer Focused Selling The Sales Cycle Law of attraction Expectancy theory Setting Goals with SPIRIT Module 3 - Techniques for Maximum Sales The Key Account Management unit covers the following topics: Customer Service Up-Selling Cross-Selling …
    £12

  • Sales : Essential Skills For Smart Selling

    CPD Courses
    Sales : Essential Skills For Smart Selling | CPD Accredited | 10 CPD Points/Credits
    • Online
    • 10 hours · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    ...Additional topics introduced include consultative selling, customer-focused selling, the law of attraction, expectancy theory, setting goals with the SPIRIT model and more. Objectives How to explain and apply concepts of customer focused selling How to use goal-setting techniques …
    £12

  • Sales Management : Techniques For Maximum Sales

    CPD Courses
    Sales Management : Techniques For Maximum Sales | CPD Accredited | 10 CPD Points/Credits
    • Online
    • 10 hours · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    ...importance of strong customer service, along with the roles up-selling and cross-selling play in maximizing sales performance. Explore value-added selling, establishing an effective selling price, finding targeted clients with an existing interest in you products/services and more. Marketing …
    £12

  • Marketing: Introduction to Marketing

    CPD Courses
    Marketing: Introduction to Marketing | CPD Accredited | 10 CPD Points/Credits
    • 19 students
    • Online
    • 10 hours · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    ...humblest and most modest of start-ups. Marketing exists to paint a positive and authoritative picture of both your business and the products/services you offer. It also ensures that your target audience knows you exist in the first place. As one of the most critically important elements …
    £12

  • Marketing : Marketing Research

    CPD Courses
    Marketing : Marketing Research | CPD Accredited | 10 CPD Points/Credits
    • 24 students
    • Online
    • 10 hours · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    ...contrary – every single detail is crafted meticulously, in accordance with rich and detailed research. Marketing exists to promote products and services in an influential, authoritative and effective manner. Which can only be possible when you first determine what any given target audience …
    £12

  • Office Management and Administration

    CPD Courses
    Level 7 Advanced Diploma| *FREE PDF Certificate*| 160 CPD Credits |*Free Management Skills Course* Plus MS OFFICE Course
    • 159 students
    • Online
    • 620 hours · Self-paced
    • 160 CPD points
    • Tutor support
    Great service
    ...Workload Workload Analysis Plus more Unit 10 - Customer Relations Customer Relations Customer Relationship Management A Win-Win Strategy Get Rid of Bad Customers Traits of a Happy Customer Traits of a Bad Customer Plus more Unit 11 - Risk Management Risk Management …
    £12

  • Product Management : Product Pricing Strategies

    CPD Courses
    Product Management : Product Pricing Strategies | CPD Accredited | 10 CPD Points/Credits
    • 16 students
    • Online
    • 10 hours · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    Service Pricing Strategies How do organisations determine the ideal prices for the products and services they offer? Is it simply a case of maximising profits? Or are there additional factors to consider? The answer is of course the latter – pricing strategies are …
    £12

  • Branding : Branding & Packaging

    CPD Courses
    Branding : Branding & Packaging | CPD Accredited | 10 CPD Points/Credits
    • 37 students
    • Online
    • 10 hours · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    ...What makes some businesses stand out from the competition so effectively? With so many companies offering near-identical products and services, why do some tower over others and dominate their market? More often than not, it all comes down to nothing more than effective and successful …
    £12

  • Sales : How To Build Trust With Customers

    CPD Courses
    Sales : How To Build Trust With Customers | CPD Accredited | 10 CPD Points/Credits
    • Online
    • 10 hours · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    ...or build your knowledge to provide training and support for others. Objectives Understand how to build trust and respect with customers and colleagues Programme Content Topics Building Trust It’s More Than Just a Phase Types of Negotiation Course Benefits Full …
    £12

  • Communication: Communication Essentials

    CPD Courses
    Communication: Communication Essentials | CPD Accredited | 10 CPD Points/Credits
    • Online
    • 10 hours · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    Essentials of Good Communication Advanced communication skills can be of limitless value throughout life, both in personal and professional circles alike. In the workplace, poor communication inevitably leads to poor performance, demotivation and unnecessary complications. Pa …
    £12

  • Communication : Verbal Communication Techniques

    CPD Courses
    Communication : Verbal Communication Techniques | 10 CPD Points/Credits | CPD Accredited
    • Online
    • 10 hours · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    ...confident and capable verbal communicator. Discover how being yourself and sounding your best are strongly linked, along with the concept of the service image and how to plan the ideal answer ahead of time. Learn how to flourish with complete confidence in every verbal exchange you take part …
    £12

  • Email Marketing : Marketing

    CPD Courses
    Module | Tutor Support & Exam included | 10 CPD Credits | Free COVID-19 Course & Letter of Completion
    • 20 students
    • Online
    • 10 hours · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    ...consistently-effective of all contemporary digital marketing strategies. Email Marketing Objectives Weigh the value of using a distribution service for email marketing campaigns Programme Content Topics: You Can Do It! Getting Your Message Out Course Benefits: Full Tutor …
    £12

  • PRINCE2® Foundation Courses (Leeds) - *** Best Price Guarantee***

    Training Deals
    ***THE WORLD'S LEADING PROVIDER***
    • 61 enquiries
    • Classroom - Leeds
    • 3 days · Full-time
    • Professional certification
    • Tutor support
    ...you to enhance your skills within project management. As a fully accredited training organisation (ATO), we aim to provide a high-quality service to everyone at an affordable price. This PRINCE2 Foundation course lasts for 3 days and is designed to prepare you to pass the foundation …
    Enquire for pricing

  • PRINCE2® Practitioner Training (Leeds) - *** Best Price Guarantee***

    Training Deals
    ***THE WORLD'S LEADING PROVIDER***
    • 14 enquiries
    • Classroom - Leeds
    • 3 days · Full-time
    • Professional certification
    • Tutor support
    ...you to enhance your skills within project management. As a fully accredited training organisation (ATO), we aim to provide a high-quality service to everyone at an affordable price. This PRINCE2 qualification is the most advanced course and shows that you have the knowledge required …
    Enquire for pricing

  • First Aid at Work (3 Day)

    Train Aid Ltd
    • 19 enquiries
    • Classroom - Leeds
    • 18 hours · Part-time
    • Certificate(s) included
    • Tutor support
    Popular
    ...First Aid at Work course focuses on how to deal with an emergency situation within the workplace. This includes what to say to the emergency services, what checks to carry out, and treatment options whilst awaiting their arrival. Day two moves on to the recognition and management of illness …
    £192

  • BSc (Hons) Psychology

    The University of Law – Psychology
    Practical Psychology course with focus on employability.
    • 13 enquiries
    • Classroom - Leeds
    • 3 years · Full-time
    • University - Undergraduate
    • Tutor support
    ...be applied to real world contexts. With practical teaching from experienced lecturers coupled with bespoke support from our Employability Service, you will graduate ready to take the next step in your career. If you're looking to take your first steps in a psychology-related field …
    Enquire for pricing

  • MSc Psychology (Conversion)

    The University of Law – Psychology
    Conversion course for non-psychology graduates.
    • 115 enquiries
    • Classroom - Leeds
    • 1 year · Part-time or full-time
    • University - Postgraduate
    • Tutor support
    ...Employability support: From day one to beyond graduation, you’ll have access to 1:1 psychology-specific support from our experienced Employability Service. Launch your career in the fulfilling and fascinating field of Psychology. If you’re looking to make the change into the field of psychology …
    Enquire for pricing

  • Master of Laws (LLM) Mental Health Law

    The University of Law
    • 19 enquiries
    • Classroom - Leeds
    • Part-time or full-time
    • University - Postgraduate
    • Tutor support
    Great service
    ...career with our careers team The award-linked module for this programme (Mental Health Law) will cover areas such as the availability of services, regulation of mental health care providers and the relationship between society and people who live with mental disabilities. The aim of …
    Enquire for pricing

  • Customer Service Training

    ATA (Asset Training Academy) LTD
    CPD accredited Classroom and virtual Course. Certificate, Study materials, Tutor Support, Lunch included.
    • Classroom - Leeds
    • 1 day · Part-time
    • Certificate(s) included
    • 3 CPD points
    • Tutor support
    ...consistent quality of service Win and retain your customers’ confidence and trust This course will benefit those who are responsible for setting and / or delivering customer service. It provides a structured approach for understanding and then delivering customer service to a high standard …
    £354

  • Key Account Management

    ATA (Asset Training Academy) LTD
    Classroom based course with study materials, tutor support and Certificate of Achievement included
    • Classroom - Leeds
    • Part-time
    • Certificate(s) included
    • Tutor support
    ...perceive their services and what they perceive as ‘value adding’ Understand how to segment their Account relationships into categories to focus efforts around Growth potential and Retention Know how to differentiate their services and provide excellent Account management service To identify …
    £390

  • Telesales Course - Sales

    ATA (Asset Training Academy) LTD
    Classroom & Online Course. Certificate, Study materials, Tutor Support, Lunch included.
    • Classroom - Leeds
    • 1 day · Part-time
    • Certificate(s) included
    • 3 CPD points
    • Tutor support
    ...create a genuine interest your service / product from your potential customer and identify the hook Know when to ask for the sale, and the appropriate closing technique Create a daily / weekly engagement plan best suited to your business and potential customers This Successful Selling …
    £390

  • Sales Course - Getting Appointments Over The Phone

    ATA (Asset Training Academy) LTD
    Classroom based course with study materials, tutor support and Certificate of Acheivement included
    • Classroom - Leeds
    • Part-time
    • Certificate(s) included
    • Tutor support
    ...is (for the customer) from your call Learn how to turn a potential ‘cold call’ into a ‘warm’ and conversational discussion that will be received well Find out how to listen more on the telephone instead of using too many questions Techniques of identifying what customers see as the …
    £390

  • Confident Presentation Skills

    ATA (Asset Training Academy) LTD
    CPD Accredited | 5 Star Reviews | Lunch & Refreshments Included | Course Notes and Certificate of Achievement
    • 29 enquiries
    • Classroom - Leeds
    • 1 day · Part-time
    • Certificate(s) included
    • 2 CPD points
    • Tutor support
    Do you have a presentation coming up that is making you feel anxious or nervous? Have you been asked to deliver a speech at an event that is giving you sleepless nights? Our one-day Confident Presentation Skills course aims to give delegates the ability to deliver a “first class” …
    £390

  • Effective Communication Course

    ATA (Asset Training Academy) LTD
    Classroom based course with study materials, tutor support & interactive exercises. Certificate awarded on completion.
    • 16 enquiries
    • Classroom - Leeds
    • 1 day · Part-time
    • Certificate(s) included
    • Tutor support
    ...environment. This course can help to secure a position in any role that requires clear and effective communication ie. sales, marketing, customer service, management, leadership, counselling. …
    £390

  • Leadership and Management

    ATA (Asset Training Academy) LTD
    CPD accredited Classroom and Online Course. Certificate, Study materials, Tutor Support, Lunch included.
    • 136 enquiries
    • Classroom - Leeds
    • 2 days · Part-time
    • Certificate(s) included
    • 3 CPD points
    • Tutor support
    Would you like a more motivated team that achieves higher levels of performance and productivity? Would you like to build the morale of your team and inspire them to be the best they can be? Are you looking to improve your knowledge on how to delegate effectively, hold difficult …
    £780

  • Management & Leadership

    ATA (Asset Training Academy) LTD
    CPD Accredited Classroom Course | Certificate of Achievement | 5 Star Reviews | Course Notes | Lunch | Tutor Support
    • 111 enquiries
    • Classroom - Leeds
    • 1 day · Part-time
    • Certificate(s) included
    • 3 CPD points
    • Tutor support
    Are you ready to enhance your skills and learn how to successfully manage a team? Managing others can be one of toughest challenges we face at work. The 1 Day Management and Leadership course gives an excellent induction into the field of Management, as it covers the complete …
    £390
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FAQs

Reed Courses advertises a large variety of courses which are delivered by a range of learning providers. The courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a course which provides CPD points/hours or qualifications, there are a number of learning options available.

A qualification can only be delivered by an awarding body which is regulated by a government body. The one you will most commonly see on site is OFQUAL, the government regulating body for England - but there is a different regulating body for each country in the United Kingdom, as well as the Republic of Ireland. Each regulating body maintains a list of the qualifications it regulates.

In addition to free courses, Reed Courses also has plenty of paid for online courses, designed to meet all kinds of learning goals and to suit a range of preferred study methods.

Reed Courses advertises a variety of free online courses. Alternatively you'll be able to enrol on an online course of your choosing, and study entirely online. If you'd prefer an in-person learning experience, you could take a classroom course where you'll be taught in a classroom at a given location. Reed Courses also advertises distance learning courses and in-company courses from a variety of learning providers.
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