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  • Cold Calling With Confidence

    Powercall Global Training
    Gain the cold calling skills to open your calls with impact and to overcome gatekeepers and objections
    • Classroom - West London
    • 4 hours · Part-time
    • Certificate(s) included
    • 3 CPD points
    • Tutor support
    The primary objective of our cold calling training course is to ensure you walk away a better, more confident telemarketing professional. There is much more to telemarketing than following a script – which, although an important part of the process, has nowhere near the same leve …
    £420

  • Mentoring Training Classroom CPD Accredited

    Powercall Global Training
    Become a first class mentor with a thorough grasp of the Guiding Principles that underpin effective Mentoring Skills
    • 13 enquiries
    • Classroom - West London
    • 4 hours · Part-time
    • 4 CPD points
    • Tutor support
    With industry-leading training techniques and standards, this mentoring skills course aims to help you become a first-class mentor. We know that acting as a mentor isn’t the easiest role in the world. It can be difficult to verbalise the vast libraries of knowledge you have store …
    £420

  • Effective Communication Skills

    Powercall Global Training
    Learn how to build trust and instant rapport with effective communication skills
    • Classroom - West London
    • 4 hours · Part-time
    • Certificate(s) included
    • Tutor support
    In any role centred around sales, customer service or generating leads, effective communication skills are rightly considered to be the most important element a person requires in order to be successful. Time and time again, excellent communication skills are a leading factor in …
    £420

  • Time Management Skills Training Public Course

    Powercall Global Training
    Boost your productivity, despite ever-increasing workloads with this time management skills course
    • Classroom - West London
    • 4 hours · Part-time
    • Certificate(s) included
    • Tutor support
    Do you wish you had the time management skills to prioritise activities and manage your workload more effectively? This half day time management skills course, delivered at our public training centre in Central London, helps you to develop a system for taking control of your work …
    £420

  • LinkedIn for Sales Training

    Powercall Global Training
    Make your profile "magnetic" and learn the LinkedIn for sales skills to create leads and opportunities.
    • Classroom - West London
    • 4 hours · Part-time
    • Certificate(s) included
    • Tutor support
    Are you making the most of the new sales opportunities and methods the digital-first world has provided? LinkedIn is a great tool to aid your sales strategy at every stage of the buyer cycle. Learn more about LinkedIn for sales with our training course.
    £420

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  • Effective Delegation Skills

    Hamilton Mercer
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    • Tutor support
    One person can only accomplish so much. To achieve more and provide opportunities for others to grow their skills, it's essential to delegate effectively. Hamilton Mercer’s Delegation Methodologies™ enable individuals to boost productivity, enhance efficiency, develop team member …
    £495

  • Effective Complaint Hnadling

    Hamilton Mercer
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    • Tutor support
    Hastily trying to 'close complaints', hiding behind a complaints procedure', or viewing complaints as an "inconvenience" are sure-fire ways to frustrate customers. Hamilton Mercer’s Service Methodologies™ empower individuals to take ownership of complaints, adjust communication s …
    £495

  • Dealing with Challenging People / Situations

    Hamilton Mercer
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    To handle difficult customers or situations successfully, you must take the other person’s perception into account. The customer might not always be factually correct, but their perception is always their reality. Self-awareness and self-control are vital when it comes to dealing …
    £495

  • Exceptional Service Skills for Technical People / Support - One Day Course

    Hamilton Mercer
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    It takes more than technical know-how to work successfully on a helpdesk. Being organised, a strong communicator and having the ability to keep calm under pressure are all essential. If you work on a helpdesk, or if you’re pursuing helpdesk roles, this course will help you to dev …
    £495

  • Essential Assertiveness Skills

    Hamilton Mercer
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    Being assertive is essential to achieving desired outcomes, but assertiveness doesn’t come naturally to everyone. If you find it difficult to say ‘no’ or to make a persuasive case for a particular course of action then this course is for you. People who are assertive have high co …
    £495

  • Professional Receptionist

    Hamilton Mercer
    • 28 enquiries
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    Popular
    A Professional Receptionist serves as the "face of the organisation," and their interactions with visitors and colleagues reflect the organisation's culture. Hamilton Mercer’s Methodologies™ enable receptionists to make a positive and welcoming impression while effectively managi …
    £495

  • Consistently Delivering Exceptional Service

    Hamilton Mercer
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    Customer service shouldn’t just be exceptional; it should be consistently exceptional. Delivering exceptional service will demonstrate a positive, determined, can-do approach that increases customer desire for your product or service. Delivering consistently exceptional customer …
    £495

  • Professional Email Writing - One Day Course

    Hamilton Mercer
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    There is a significant difference between a quickly typed email and a thoughtfully composed message that elicits the desired response from recipients. Hamilton Mercer’s Service Methodologies™ assist individuals in crafting well-structured emails that are visually appealing and, m …
    £495

  • Professional Telephone Skills - One Day Course

    Hamilton Mercer
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    How individuals conduct themselves on the telephone reflects an organisation’s professionalism. Hamilton Mercer’s Service Methodologies™ assist learners in enhancing their telephone etiquette and structuring their interactions, enabling them to lead conversations with confidence.
    £495

  • Effective Time Management Skills - One Day Course

    Hamilton Mercer
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    When we manage our time effectively, we accomplish more and enhance the quality of our work. This leads to a healthier work-life balance and better well-being. Hamilton Mercer’s Methodologies™ support individuals in getting organised, staying focused, increasing productivity, opt …
    £495

  • Effective Communication Skills

    Hamilton Mercer
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    It's not only about what you say, but also how you say it. Effective communicators recognise this and excel in both verbal and non-verbal techniques. Hamilton Mercer’s Methodologies™ provide powerful strategies that help individuals increase their self-awareness, convey authentic …
    £495

  • Advanced Leadership Course

    ATA (Asset Training Academy) LTD
    CPD accredited Classroom and online Course. Certificate, Study materials, Tutor Support, Lunch included.
    • Classroom - Central London
    • 1 day · Part-time
    • Certificate(s) included
    • 3 CPD points
    • Tutor support
    This Advanced Leadership course is designed to raise awareness and help manager and leaders to consider some of the more progressive areas they need to be aware of in a Post Covid society. The management landscape has changed since Covid intervened, and this course will provide y …
    £354

  • Change Management Course

    ATA (Asset Training Academy) LTD
    Classroom based course with study materials, tutor support and Certificate of Acheivement included
    • 23 enquiries
    • Classroom - Central London
    • 1 day · Part-time
    • Tutor support
    For many of us the idea of change frightens us, it takes us from our comfort zones and throws us into something completely new, which is scary. It’s important we learn how to manage change in the most effective way so we are able to deal with this situation professionally and app …
    £390

  • PRINCE2® Foundation Training

    Training Deals
    • 158 enquiries
    • Classroom - Central London
    • 3 days · Full-time
    • Professional certification
    • Exam(s) included
    • Tutor support
    PRINCE2® Foundation training is the base level of the PRINCE2 methodology and will help you to enhance your skills within project management. The training received in the PRINCE2® Foundation course will prepare you for the following exam modules: Module breakdown for each cour …
    Enquire for pricing

  • PMP Certification Training (London)

    Training Deals
    • 172 enquiries
    • Classroom - Central London
    • 5 days · Full-time
    • Professional certification
    • Tutor support
    Introduction This PMP course provides everything you need to know to pass the Project Management Professional (PMP)® exam and become a certified Project Management Professional (PMP)® . It consists of five days of instructor-led classroom training. PMP® is a globally recogn …
    Enquire for pricing

  • PRINCE2® Practitioner Training

    Training Deals
    • 52 enquiries
    • Classroom - Central London
    • 2 days · Full-time
    • Professional certification
    • Exam(s) included
    • Tutor support
    The Knowledge Academy is the largest training provider of PRINCE2 Practitioner courses. The project management certificate is the most advanced level of the PRINCE2 methodology and will help you to enhance your skills within project management. As a fully accredited training or …
    Enquire for pricing

  • ITIL 4 Foundation (London)

    Training Deals
    Classroom based Course
    • 56 enquiries
    • Classroom - Central London
    • 2 days · Full-time
    • Professional certification
    • Exam(s) included
    • Tutor support
    What is ITIL®? (ITIL) Information Technology Infrastructure Library is a set of rules and guidelines that are used for IT Service management. The framework’s main function is to ensure the IT side of the business is united with the business requirements and help it achieve it …
    Enquire for pricing

  • Agile Foundation & Practitioner (Agile PM®) - London

    Training Deals
    • 68 enquiries
    • Classroom - Central London
    • 4 days · Full-time
    • Professional certification
    • Exam(s) included
    • Tutor support
    This Agile Project Management course lasts four days and will help you successfully pass the Agile Project Management Foundation and Practitioner exams. The course includes both exams and is fully accredited by APMG International. Agile Project Management Foundation and Pract …
    Enquire for pricing

  • Agile Practitioner (AgilePM®) - London

    Training Deals
    • 21 enquiries
    • Classroom - Central London
    • 1 day · Full-time
    • Professional certification
    • Exam(s) included
    • Tutor support
    APMG Agile project management certification available in over 20 venues nationwide both onsite and client site. Book your agile project management course. Software development teams have been using techniques such as Scrum, XP (eXtreme Programming), Lean and others for over a …
    Enquire for pricing

  • Lean Six Sigma Black Belt - London

    Training Deals
    • 31 enquiries
    • Classroom - Central London
    • 10 days · Full-time
    • Professional certification
    • Exam(s) included
    • Tutor support
    This course is designed to provide delegates with the knowledge required to pass the Lean Six Sigma Yellow, Lean Six Sigma Green Belt and Lean Six Sigma Black Belt exams. Lean Six Sigma Black Belt is a much sought-after qualification which shows expertise with Lean Six Sig …
    Enquire for pricing
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FAQs

Reed Courses advertises a large variety of courses which are delivered by a range of learning providers. The courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a course which provides CPD points/hours or qualifications, there are a number of learning options available.

A qualification can only be delivered by an awarding body which is regulated by a government body. The one you will most commonly see on site is OFQUAL, the government regulating body for England - but there is a different regulating body for each country in the United Kingdom, as well as the Republic of Ireland. Each regulating body maintains a list of the qualifications it regulates.

In addition to free courses, Reed Courses also has plenty of paid for online courses, designed to meet all kinds of learning goals and to suit a range of preferred study methods.

Reed Courses advertises a variety of free online courses. Alternatively you'll be able to enrol on an online course of your choosing, and study entirely online. If you'd prefer an in-person learning experience, you could take a classroom course where you'll be taught in a classroom at a given location. Reed Courses also advertises distance learning courses and in-company courses from a variety of learning providers.
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