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Beginner Business Cpd or Professional Certification courses in Sutherland

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  • Business Administration - Job Ready Program + Career Support & Money Back Guarantee

    StudyHub
    Personalised Job Search Assistance, Expertly Crafted CV, Strategic Placement, Consultation Sessions & More
    • Online
    • 3 months · Self-paced
    • Certificate(s) included
    • 250 CPD points
    • Tutor support
    • Job guarantee programme
    Great service
    Are you looking for a career in Business Administration? Do you want to learn the skills you need to succeed in this exciting field? If so, then the Business Administration - Career Mentoring & Support with Job Opportunity program is perfect for you! Enrol today and earn upto …
    £1,199
  • Business Development with Business Analysis & Investment Techniques

    Academy for Health & Fitness
    QLS Endorsed & CPD Accredited! 68 Premium Lectures + Free Certificate| 220 CPD Point | Tutor Support | Lifetime Access
    • 733 students
    • Online
    • 14 hours · Self-paced
    • Certificate(s) included
    • 220 CPD points
    • Tutor support
    Great service
    Highly rated
    ★★★ 24-Hour Flash Sale! Prices Reduced Like Never Before!! ★★★ Did you know 87% of UK businesses fail within their first 5 years ? The key to success lies in strategic business development, insightful analysis, and informed investment. The UK business development industry is p …
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    £12 £12.99
  • Sales: Reading Body Language As A Sales Tool

    CPD Courses
    Sales: Reading Body Language As A Sales Tool | CPD Accredited | 10 CPD Points/Credits
    • Online
    • 10 hours · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    Marketing Reading Body Language as a Sales Tool It’s often said that the way a message is communicated matters more than the message itself. In terms of influence, interpretation and intuition, non-verbal communication can be uniquely powerful. Our body language tells those a …
    £12
  • Marketing Brand Building through Social Media

    CPD Courses
    Module | Tutor Support & Exam included | 10 CPD Credits | Free COVID-19 Course & Letter of Completion
    • 23 students
    • Online
    • 10 hours · Self-paced
    • 10 CPD points
    Great service
    How to Build a Brand using Social Media? The course comes with easy to understand e-learning study materials. In a sense, brand building is a marketing process like any other. A process by which you identify your brand’s USP, pinpoint your target audience and reach out to p …
    £12
  • Branding: Creating Brand Focused Messages

    CPD Courses
    Branding: Creating Brand Focused Messages | CPD Accredited | 10 CPD Points/Credits
    • Online
    • 10 hours · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    Marketing Creating Brand-Focused Messages When devising a marketing strategy for any business, nothing matters more than branding. That being, the image with which your target audience will identify and value your business. The key to successful branding and related marketing …
    £12
  • Marketing : Customer Focused Selling

    CPD Courses
    Marketing : Customer Focused Selling | CPD Accredited | 10 CPD Points/Credits
    • Online
    • 10 hours · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    Marketing Customer Focused Selling In a sales and marketing setting, you can direct your focus in one of two ways. You can either focus on yourself and your business interests, or you can focus on the customer. Unsurprisingly, it’s the latter that is the more effective of the …
    £12
  • Key Account Management

    CPD Courses
    Diploma QLS Level 5 | *FREE PDF Certificate* Tutor Support & Exam | 100 CPD Credits | Free Management Skills Course*
    • 32 students
    • Online
    • 450 hours · Self-paced
    • 100 CPD points
    • Tutor support
    Great service
    Key Account Manager Training Diploma of achievement Key Account Manager Training QLS Level 5. Additional CPD Accredited Certificate with 100 CPD points available without extra study. The course comes with easy to understand e-learning study materials. Key Account Manager …
    £12
  • Copywriting course (QLS Level 4)

    College of Media and Publishing
    Help finding copywriting work | Unlimited personal support | 21 practical tutor marked assignments
    • 3,137 enquiries
    • Online
    • Self-paced
    • Certificate(s) included
    • 80 CPD points
    • Tutor support
    Great service
    Highly rated
    Copywriting (QLS L4) Many leading corporations including Arsenal FC, British Airways, BT, Disney, John Lewis, and Vodafone use this accredited copywriting course to train their staff. And numerous individuals testify that it is practical, effective and great value for money. T …
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    £296.73 £549.50
  • Marketing : Understanding Creativity and Innovation

    CPD Courses
    Marketing : Understanding Creativity and Innovation | CPD Accredited | 10 CPD Points/Credits
    • Online
    • 10 hours · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    Understanding Creativity and Innovation It’s often said that creativity and vision are the kinds of values you either have or you don’t. That characteristics like these cannot be taught or bought at any price. Nevertheless, this doesn’t mean that creativity and innovation can …
    £12
  • HR (Human Resources)

    CPD Courses
    Level 7 Advanced Diploma | *FREE PDF Certificate* Tutor Support & Exam |210 CPD Points| *Free Strategic Planning Course*
    • 299 students
    • Online
    • 620 hours · Self-paced
    • 210 CPD points
    • Tutor support
    Great service
    HR - Diploma Diploma of achievement in HR - Diploma QLS Level 7. Additional CPD Accredited HR - Diploma with 210 CPD points available without extra study. The course comes with easy to understand e-learning study materials. This HR - Diploma is a unique and well desig …
    £12
  • Team Management : Individual & Group Techniques For Developing Creativity

    CPD Courses
    Team Management : Individual & Group Techniques For Developing Creativity | CPD Accredited | 10 CPD points/credits
    • Online
    • 10 hours · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    Group Creativity Techniques Creativity is a priceless commodity. The kind of quality that can neither be forced nor bought at any price. Nevertheless, it remains the foundation of every successful business and project without exception. Creativity breeds innovation, which in …
    £12
  • Team Leader: Encouraging Creativity in a Team

    CPD Courses
    Team Leader: Encouraging Creativity in a Team | CPD Accredited | 10 CPD points/credits
    • Online
    • 10 hours · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    Innovation and Creativity at Work Developing and nurturing creativity as an individual is one thing. Encouraging others to embrace and maximise their creativity is something else entirely. Contrary to popular belief, everyone has it within themselves to be creative and innova …
    £12
  • Business : key Elements of Business Proposals

    CPD Courses
    Business : key Elements of Business Proposals | CPD Accredited | 10 CPD Points/Credit
    • Online
    • 10 hours · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    How to Create a Business Proposal The completeness and quality of a business proposal can be just as important as the idea itself. Business proposals exist to show investors, potential partners and decision makers that your idea is both viable and attractive. A document that …
    £12
  • Business Management, Business Analysis with Investment Training - QLS Endorsed

    Academy for Health & Fitness
    QLS Endorsed Diploma! Free 3 QLS Certificate + Free 5 CPD Course & Assessments> 550 CPD Points > Lifetime Access
    • Online
    • 65 hours · Self-paced
    • Certificate(s) included
    • 550 CPD points
    • Tutor support
    Great service
    ★★★ 24-Hour Flash Sale! Prices Reduced Like Never Before!! ★★★ Want to know the ins and outs of unprecedented career opportunities in a sector where skill meets ambition? In the UK, businesses contribute over £2 trillion annually to the economy, creating a robust demand fo …
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    £205 £209
  • Sales : Preparing For Sales Presentation

    CPD Courses
    Sales : Preparing For Sales Presentation | CPD Accredited | 10 CPD Points/Credits
    • Online
    • 10 hours · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    Preparing for a Presentation In all areas of business, the way a message is delivered often matters more than the message itself. Which is precisely why the importance of professional presentation skills cannot be overstated. Regardless of what it is you are presenting, your …
    £12
  • Sales : Essential Skills For Smart Selling

    CPD Courses
    Sales : Essential Skills For Smart Selling | CPD Accredited | 10 CPD Points/Credits
    • Online
    • 10 hours · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    Essential Skills for Smart Selling It’s often said that the core characteristics of a successful seller cannot be taught. That being, you either have them or you don’t. But while there is an element of truth to this, it doesn’t mean that there isn’t also plenty of scope for …
    £12
  • Sales Management : Techniques For Maximum Sales

    CPD Courses
    Sales Management : Techniques For Maximum Sales | CPD Accredited | 10 CPD Points/Credits
    • Online
    • 10 hours · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    Marketing Productivity Techniques for Maximum Sellingg One of the few things every salesperson has in common is their desire to sell more. For obvious reasons, you’re unlikely to encounter a salesperson with a genuine interest in selling less . But why is it that some seller …
    £12
  • Marketing: Introduction to Marketing

    CPD Courses
    Marketing: Introduction to Marketing | CPD Accredited | 10 CPD Points/Credits
    • 19 students
    • Online
    • 10 hours · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    Marketing Introduction Nothing has greater influence on the success or otherwise of any organisation than marketing. Quite simply, the effectiveness of a brand’s marketing strategy will make or break the business as a whole. Strong and influential marketing can make extraordi …
    £12
  • Marketing : Marketing Environment

    CPD Courses
    Marketing : Marketing Environment | CPD Accredited | 10 CPD Points/Credits
    • Online
    • 10 hours · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    Marketing Environment The key to successful marketing lies in carefully and comprehensively considering all important factors. Far from existing in a vacuum, marketing strategies are required to take into account any number of internal and external influences. The wider marke …
    £12
  • Level 5 Diploma in Business Studies - QLS Endorsed

    Academy for Health & Fitness
    Level 5 Diploma (QLS Certificate Included) >250 CPD Points >Gift 10 CPD Course + PDF Certificate + Lifetime access
    • 13 students
    • Online
    • 60 hours · Self-paced
    • Certificate(s) included
    • 250 CPD points
    • Tutor support
    Great service
    ★★★ 24-Hour Flash Sale! Prices Reduced Like Never Before!! ★★★ In today's highly competitive business landscape, the UK is home to over 5.9 million private sector businesses, each striving for success. Are you equipped with the necessary skills and knowledge to navigate the int …
    £119
  • Marketing : Market Segmentation

    CPD Courses
    Marketing : Market Segmentation | CPD Accredited | 10 CPD Points/Credits
    • Online
    • 10 hours · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    Marketing Markets and Market Segmentation No business or organisation of any size has the ability to appeal to every consumer without exception. Even the largest and most successful businesses in the world must focus their efforts accordingly, if they are to remain competitiv …
    £12
  • Marketing : Consumer Behaviour

    CPD Courses
    Marketing : Consumer Behaviour | CPD Accredited | 10 CPD Points/Credits
    • 15 students
    • Online
    • 10 hours · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    Marketing Consumer Behaviour Success in a sales and marketing setting effectively comes down to one thing and one thing alone. Which is - being able to accurately identify, predict and pre-empt consumer behaviour. To fully understand the behaviour and buying habits of consume …
    £12
  • Marketing : Marketing Research

    CPD Courses
    Marketing : Marketing Research | CPD Accredited | 10 CPD Points/Credits
    • 24 students
    • Online
    • 10 hours · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    Marketing Research The key to the success of any marketing strategy of any type and in any context lies in effective research. Contrary to popular belief, businesses aren’t in the habit of making up marketing strategies as they go along. Quite to the contrary – every single …
    £12
  • Office Management and Administration

    CPD Courses
    Level 7 Advanced Diploma| *FREE PDF Certificate*| 160 CPD Credits |*Free Management Skills Course* Plus MS OFFICE Course
    • 160 students
    • Online
    • 620 hours · Self-paced
    • 160 CPD points
    • Tutor support
    Great service
    Office Management and Administration Diploma in Office Management & Administration QLS Level 5. Additional CPD Accredited Certificate with 110 CPD points available with no extra study. This Office Management and Administration course comes with easy to understand e-lea …
    £12
  • Product Design: Product Development And Product Life Cycle

    CPD Courses
    Product Design: Product Development And Product Life Cycle | CPD Accredited | 10 CPD Points
    • 37 students
    • Online
    • 10 hours · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    Product Development and Product Life Cycle The cycle of product development, refinement and retirement is ongoing. No organisation has ever produced a product that’s truly flawless or timeless. Improvements can and should be made on a continuous basis, in order to remain rele …
    £12
  • Business Development and Business Management

    Thames College
    Level 7 - Two Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 5 CPD Courses | Lifetime Access
    • Online
    • 36 hours · Self-paced
    • Certificate(s) included
    • 25 CPD points
    • Tutor support
    Great service
    Did you know that in the UK, small businesses accounted for 99.3% of all private sector businesses in 2020? With the number of businesses continuing to grow, it's important to have the skills and knowledge to make your business stand out. That's where our Business Development and …
    £300
  • Product Management : Product Pricing Strategies

    CPD Courses
    Product Management : Product Pricing Strategies | CPD Accredited | 10 CPD Points/Credits
    • 16 students
    • Online
    • 10 hours · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    Service Pricing Strategies How do organisations determine the ideal prices for the products and services they offer? Is it simply a case of maximising profits? Or are there additional factors to consider? The answer is of course the latter – pricing strategies are about far m …
    £12
  • Branding : Branding & Packaging

    CPD Courses
    Branding : Branding & Packaging | CPD Accredited | 10 CPD Points/Credits
    • 37 students
    • Online
    • 10 hours · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    Packaging and Labeling in Marketing Management What makes some businesses stand out from the competition so effectively? With so many companies offering near-identical products and services, why do some tower over others and dominate their market? More often than not, it all …
    £12
  • Marketing : Creating a PPC Campaign

    CPD Courses
    Marketing : Creating a PPC Campaign | CPD Accredited | 10 CPD Points/Credits
    • 16 students
    • Online
    • 10 hours · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    How to Make PPC Campaign? Planned, implemented and managed appropriately, pay per click (PPC) advertising campaigns can be uniquely effective. What sets PPC apart from most other forms of advertising is the way in which you only pay for the results you achieve. If the campaig …
    £12
  • Sales : How To Build Trust With Customers

    CPD Courses
    Sales : How To Build Trust With Customers | CPD Accredited | 10 CPD Points/Credits
    • Online
    • 10 hours · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    Exceptional Things about Telephone Sales Irrespective of extraordinary and ongoing technological advancement, the importance of telephone sales has never faltered. Even today, businesses and organisations all over the world are fundamentally reliant on telesales to get the jo …
    £12
  • Sales : Developing Your Sales Script

    CPD Courses
    Sales : Developing Your Sales Script | CPD Accredited | 10 CPD Points/Credits
    • Online
    • 10 hours · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    Telemarketing Scripts Success in a telesales environment demands constant flexibility and adaptability. Given that each prospect is fundamentally unique, no two telesales encounters are the same. As such, you need to be ready for anything at any time. Nevertheless, this doesn …
    £12
  • Office Skills Diploma

    Pitman Training Glasgow & Edinburgh
    • 163 enquiries
    • Classroom - Glasgow
    • 90 hours · Part-time
    • 90 CPD points
    • Tutor support
    This Office Skills Diploma is available in our Pitman Training Centres in Scotland. Most businesses use the same software packages and handle the day to day running of their office in much the same way. So that’s why our Office Skills Diploma has been designed to teach you t …
    Enquire for pricing
  • Medical Receptionist with AMSPAR Level 2/3

    Pitman Training Glasgow & Edinburgh
    • 89 enquiries
    • Classroom - Glasgow
    • 140 hours · Part-time
    • 140 CPD points
    • Tutor support
    This Medical Receptionist Diploma with City and Guilds/AMSPAR Level 2 Qualification Training Course is available in our Pitman Training Scotland Centres in Scotland. Our Medical Receptionist Diploma offers the opportunity to gain high-level professional skills that will help …
    Enquire for pricing
  • Medical Admin Diploma with AMSPAR Level 2/3

    Pitman Training Glasgow & Edinburgh
    • 76 enquiries
    • Classroom - Glasgow
    • 160 hours · Part-time or full-time
    • 160 CPD points
    • Tutor support
    The Medical Admin Diploma offers you the best of both worlds – all the skills you need to work in an office environment as a professional receptionist, plus specialist knowledge designed to help you thrive as a Medical Administrator. This means you can be confident in applyin …
    Enquire for pricing
  • DIploma In Bookkeeping with AAT level 2/3

    Pitman Training Glasgow & Edinburgh
    • 179 enquiries
    • Classroom - Glasgow
    • 270 hours · Part-time or full-time
    • 270 CPD points
    • Tutor support
    Our Diploma in Book-keeping with AAT Level 2/3 Qualification is a classic course that provides solid qualifications. Combine Pitman Training’s well-regarded reputation for the quality of our Diplomas, along with our partnership with AAT, the accounting industry’s leading profes …
    Enquire for pricing
  • Event Management Diploma

    Pitman Training Glasgow & Edinburgh
    • 130 enquiries
    • Classroom - Glasgow
    • 120 hours · Part-time
    • 120 CPD points
    • Tutor support
    The reality of event organising is not quite the same as the idea of it, so give yourself a break and make your life easier by honing a few skills with our Event Management Diploma. As a coordinator or planner, event organising is no walk in the park and there are many complexi …
    Enquire for pricing
  • Legal Secretary Award - Scots Law

    Pitman Training Glasgow & Edinburgh
    • 106 enquiries
    • Classroom - Glasgow
    • 60 hours · Part-time
    • 60 CPD points
    • Tutor support
    To work within a legal environment as a Legal Secretary or Legal Administrator, this award is a great place to start gaining the essential skills required to work in a legal office in Scotland.
    Enquire for pricing
  • Microsoft Outlook 2019

    Pitman Training Glasgow & Edinburgh
    • 11 enquiries
    • Classroom - Glasgow
    • 14 hours · Part-time
    • Professional certification
    • 12 CPD points
    • Tutor support
    Outlook is in almost every workplace around. While the main function of it is very simply to send emails there are a huge number of very powerful tools at your disposal thanks to Outlook. Our course teaches you them all.
    Enquire for pricing
  • Sage Computerised Payroll

    Pitman Training Glasgow & Edinburgh
    • 131 enquiries
    • Classroom - Glasgow
    • 30 hours · Part-time
    • 30 CPD points
    • Tutor support
    Sage 50 Payroll has been created to bring your payroll skills up to date, making use of the latest technologies. Sage is the most commonly used accounting system, integrated into many businesses globally. It’s crucial to be able to work with this system in today’s technology dr …
    Enquire for pricing
  • Project Management Diploma

    Pitman Training Glasgow & Edinburgh
    • Classroom - Glasgow
    • 200 hours · Part-time or full-time
    • Professional certification
    • 200 CPD points
    • Tutor support
    This Project Management Diploma has been created to help you learn to manage a project successfully through its initiation, planning, progression and closure. As well as this you will develop other skills such as leadership, communication, risk management and financial manageme …
    £2,550
  • Professional Development Diploma

    Pitman Training Glasgow & Edinburgh
    • Classroom - Glasgow
    • 100 hours · Part-time or full-time
    • 100 CPD points
    • Tutor support
    This is an exciting diploma that could open up a world of opportunity for your career. It’s our most flexible diploma being fully customisable. It puts the control in your hands, and allows you to tailor our CPD accredited, professional training, to match your exact requirement …
    £1,500
  • HR Assistant Diploma

    Pitman Training Glasgow & Edinburgh
    • 12 enquiries
    • Classroom - Glasgow
    • 160 hours · Part-time or full-time
    • 160 CPD points
    • Tutor support
    The HR Assistant Diploma will provide you a strong foundation to take your career in any direction –– be it in a broad HR role or moving into specialist areas, such as employment law, payroll, or training and development.
    Enquire for pricing
  • Receptionist Diploma

    Pitman Training Glasgow & Edinburgh
    • 305 enquiries
    • Classroom - Glasgow
    • 110 hours · Part-time or full-time
    • 110 CPD points
    • Tutor support
    This Receptionist Diploma is designed to train you with the skills you need to get a Receptionist job. With Pitman Training qualifications behind you, you can approach your Receptionist career with confidence.
    Enquire for pricing
  • Certificate in Bookkeeping with AAT (Level 2)

    Pitman Training Glasgow & Edinburgh
    • 19 enquiries
    • Classroom - Glasgow
    • 90 hours · Part-time or full-time
    • 90 CPD points
    • Tutor support
    This Book-keeping Award with AAT Qualification is available in our Pitman Training Scotland Centres in Scotland only. Our Book-keeping Award with AAT Qualification is a great building block for your career in accounting or office management, and your AAT Level 2 Certificate i …
    Enquire for pricing
  • Pitman Training Secretarial Diploma

    Pitman Training Glasgow & Edinburgh
    • 22 enquiries
    • Classroom - Glasgow
    • 200 hours · Part-time or full-time
    • Professional certification
    • 190 CPD points
    • Tutor support
    Good secretaries are the backbone of most businesses – the essential staff who make the day-to-day things happen and whose professional efficiency enables the organisation’s executives and managers to work effectively. That is why the role is highly valued and why well-qualifie …
    Enquire for pricing
  • Microsoft Office Diploma

    Pitman Training Glasgow & Edinburgh
    • 12 enquiries
    • Classroom - Glasgow
    • 150 hours · Part-time or full-time
    • Professional certification
    • 150 CPD points
    • Tutor support
    This Microsoft Office Diploma Training Course is available in our Pitman Training Centres in Scotland To work in most businesses in the UK, you will need a good command of the universally accepted Microsoft Office software programs. They are the most commonly used suite of pr …
    Enquire for pricing
  • Payroll Training - Theory combined with Sage Payroll (Nationwide)

    Acudemy
    CPD Accredited courses | Includes Sage Payroll Licence | Virtual Live Classroom | 0% Interest Free payments available
    • 16 enquiries
    • Classroom - Glasgow
    • 4 days · Full-time
    • 12 CPD points
    • Tutor support
    Great service
    Are you ready to master the art of payroll management? Look no further! Our Payroll Training programme is meticulously designed for individuals who play a pivotal role in handling payroll processes within organisations. Whether you’re a seasoned professional or just starting out, …
    Save 22%
    £699 £900
  • Appraising Performance Effectively

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    Appraising Performance Effectively - Overview This course suits anybody that manages other people and needs to understand how to get the most out of them. It will provide a clear process of how to improve performance management, firstly by understanding the real business bene …
    £576
  • Assertiveness & Building Personal Confidence

    Practical Training for Professionals
    • 11 enquiries
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    Assertiveness & Building Personal Confidence - Overview Assertiveness Training – This assertiveness and building personal confidence programme helps delegates understand why it is sometimes hard to refuse demands and aims to build the skills necessary for behaving asserti …
    £576
  • Business Friendly Finance - Half Day (am)

    Practical Training for Professionals
    • 13 enquiries
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    Business Friendly Finance - Half Day (am) - Overview This course is aimed at non financial managers and others in positions where an understanding of finance will help them be more effective in their main role. It is designed to demystify financial jargon and introduce the ke …
    £228
  • Business Skills for Administrators

    Practical Training for Professionals
    • 33 enquiries
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    Business Skills for Administrators - Overview The aim of this course is to give the busy administrator the skills to prioritise, organise and manage their working day. During the day delegates will also take a look at certain legislation that may effect their working environm …
    £576
  • Call Centre - Achieving Best Practice

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    Call Centre - Achieving Best Practice - Overview This course has been designed and adapted for a number of PTP's clients that run call-centres to handle incoming calls to the company. Throughout the course, participants are encouraged to contribute to a lively debate about th …
    £516
  • Communication Skills

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    Communication Skills - Overview This communication skills course is aimed at helping delegates communicate more effectively with customers and colleagues. It will look at the best methods of building rapport and how to develop effective business relationships. This Communic …
    £576
  • Consultative Selling

    Practical Training for Professionals
    • 13 enquiries
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    Consultative Selling - Overview This course is for those who sell ideas, products and services and who want to develop a selling style where the emphasis is on developing the concept of sales conversations together with long term, stable future business relationships. This …
    £516
  • Customer Care - Incoming and Outgoing Calls

    Practical Training for Professionals
    • 12 enquiries
    • Classroom - Edinburgh
    • 1 day · Part-time
    • 6 CPD points
    This course has been designed and adapted for a number of PTP's clients that run call-centres to handle incoming calls and outbound calls. Throughout the course, participants are encouraged to contribute to a lively debate about their perceptions of good customer service. They …
    £468
  • People Management Skills

    Practical Training for Professionals
    • 17 enquiries
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    • Tutor support
    This people management course is designed for all levels of managers from the new starters to the experienced manager looking for hints and tips to hone existing skills Frequently the pressures of the business need can create tension which, in turn, can lead to difficult situat …
    £576

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