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Advanced Customer service courses in Brondesbury Park, Middlesex

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  • Customer Service: CRM, KYC, Office Management, Communication & Problem Solving Skills

    Janets
    30 in 1 Career Action Plan Programme | 300 CPD Points | Free PDF & Hard Copy Certificate | 24/7 Support |Lifetime Access
    • Online
    • 270 hours · Self-paced
    • Certificate(s) included
    • 300 CPD points
    • Tutor support
    Great service
    Did you know that 96% of customers say customer service is a key factor in their loyalty to a brand? In today’s competitive market, businesses are no longer just about products or services—they’re about experiences. Exceptional customer service is now a defining factor in busine …
    £200

  • Office Management, Business Administration & Retail Customer Service - Level 3 Diploma

    Online Training Academy
    CPD Accredited ! Free Certification | FREE Retake Exam | Lifetime Access | No Hidden Fees
    • Online
    • 2.6 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Office skills are essential in today’s dynamic work environment, especially in business administration and customer service roles. Our Office Management, Business Administration & Retail Customer Service - Level 3 Diploma course is meticulously designed to equip learners with …
    £12

  • SIA Trainer Level 3 Award in the Delivery of Conflict Management Training Course

    Russbridge Academy
    Approved Qualification | Become a SIA Trainer | Fast Track Result and Certificate
    • Classroom - Wembley
    • Part-time
    • Regulated qualification
    • Exam(s) included
    • Tutor support
    Great service
    Russbridge Academy Ltd is a leading training provider in the United Kingdom offering vocational and career-oriented courses. We have outstanding performance with a vast number of learners in every corner of the country. Our success and service has lead to us being awarded “Train …
    £430

  • HACCP Food Safety Level 3

    ECHO3 EDUCATION LIMITED
    Accredited HACCP | 5-star rated | 90 minutes | Same-day certificate | Quick & Easy
    • 232 students
    • Online
    • 2 hours · Self-paced
    • Certificate(s) included
    • 6 CPD points
    • Tutor support
    Great service
    HACCP Level 3 Food Safety course online. EU regulation 852/2004 requires that all food business have a food safety management system in place based on HACCP principles and that those responsible for the safety of food have appropriate training in HACCP. Whether you are workin …
    £25

  • Oracle Access Manager (OAM) Instructor-led Training

    Uplatz
    Free server access, Class recordings, Certification guidance, Job & Interview assistance, Course Completion Certificate
    • Online
    • 30 hours · Part-time or full-time
    • Certificate(s) included
    • Tutor support
    Uplatz offers comprehensive training on Oracle Access Management . This is instructor-led online course. Oracle Access Management provides innovative new services that complement traditional access management capabilities. For example, adaptive authentication, federated single- …
    £999

  • SAP APO (Advanced Planning and Optimization) Instructor-led Training

    Uplatz
    Free server access, Class recordings, Certification guidance, Job & Interview assistance, Course Completion Certificate
    • Online
    • 40 hours · Part-time or full-time
    • Certificate(s) included
    • Tutor support
    Uplatz offers comprehensive training on SAP APO module. This is instructor-led online course. SAP APO stands for Advanced Planner Optimizer, and is used to plan and execute company’s supply chain process. It is also known as APS (Advance Planning and Scheduling) tool. SAP APO …
    £999

  • SAP CRM Instructor-led Training

    Uplatz
    Free server access, Class recordings, Certification guidance, Job & Interview assistance, Course Completion Certificate
    • Online
    • 40 hours · Part-time or full-time
    • Certificate(s) included
    • Tutor support
    Uplatz offers comprehensive training on SAP CRM module. This is instructor-led online course. The SAP CRM application is an integrated Customer Relationship Management (CRM) software developed by SAP SE that targets business software requirements of midsize and large organizat …
    £999

  • Customer Experience Manager Job Ready Programme with Full Career Support - Premium Edition

    Janets
    100% Job Placement, Money-Back Guarantee, Live Projects, CV & Portfolio Help, Mentor Support, No Hidden Fees
    • 56 students
    • Online
    • 3 months · Self-paced
    • Certificate(s) included
    • 300 CPD points
    • Tutor support
    • Job guarantee programme
    Great service
    The stats are insane! More than 86% of customers are willing to pay more for a great customer experience? This statistic underscores the immense value that exceptional customer service brings to businesses. As the world becomes increasingly interconnected and customer expectatio …
    £1,999

  • SAP EWM (Extended Warehouse Management) Instructor-led Training

    Uplatz
    Free server access, Class recordings, Certification guidance, Job & Interview assistance, Course Completion Certificate
    • Online
    • 30 hours · Part-time or full-time
    • Certificate(s) included
    • Tutor support
    Uplatz offers comprehensive training on SAP EWM module. This is instructor-led online course. SAP EWM (Extended Warehouse Management) is an integrated software platform for flexible, automated support for processing various goods movement and managing stock in the warehouse. T …
    £999

  • SAP MDM (Master Data Management) Instructor-led Training

    Uplatz
    Free server access, Class recordings, Certification guidance, Job & Interview assistance, Course Completion Certificate
    • Online
    • 40 hours · Part-time
    • Certificate(s) included
    • Tutor support
    Uplatz offers comprehensive training on SAP MDM module. This is instructor-led online course. In today’s competitive market, individuals who possess essential business and technological skill enjoy a significant advantage over their peers. This is particularly true if your exp …
    £999

  • SAP S/4HANA Logistics Instructor-led Training

    Uplatz
    Free server access, Class recordings, Certification guidance, Job & Interview assistance, Course Completion Certificate
    • Online
    • 40 hours · Part-time or full-time
    • Certificate(s) included
    • Tutor support
    Uplatz offers comprehensive training on SAP S/4HANA Logistics . This is instructor-led online course. SAP Simple Logistics is also called SAP S/4 HANA Enterprise Management. It consists of all the key modules under SAP ERP Business Suite - Material Management, Supply Chain, Dem …
    £999

  • QUALIFI Level 7 Diploma in Human Resource Management

    School of Business & Technology London
    Distance/Blended learning | Tutor support via learning portal | Self paced course | Study materials available
    • 133 enquiries
    • Online
    • 12 months · Self-paced
    • Regulated qualification
    • Exam(s) included
    • Tutor support
    Great service
    Highly rated
    The QUALIFI Level 7 Diploma in Human Resource Management is aimed at addressing the demands of senior/middle managers and accountants in the running of their businesses and encourages them in progression to higher levels within their organisation. The role to be played by manag …
    Save 50%
    £908.64 £1,817.29

  • QUALIFI Level 8 Diploma in  Strategic Management and Leadership

    School of Business & Technology London
    Distance/Blended learning | Tutor support via learning portal | Self paced course | Study materials available
    • 282 enquiries
    • Online
    • 10 months · Self-paced
    • Regulated qualification
    • Exam(s) included
    • Tutor support
    Great service
    Level 8 Diploma in Strategic Management and Leadership is intended for creating and enhancing effective methodologies over aspiring developing organisations. This requires senior managers and directors to acquire knowledge and understanding in strategic direction there by focussi …
    Save 50%
    £1,428.38 £2,856.76

  • Customer Experience Agent - Job Ready Programme with Full Career Support

    Janets
    100% Job Placement, Money-Back Guarantee, Live Projects, CV & Portfolio Help, Mentor Support, No Hidden Fees
    • 27 students
    • Online
    • 6 months · Self-paced
    • Certificate(s) included
    • 300 CPD points
    • Tutor support
    • Job guarantee programme
    Great service
    Did you know that companies lose over £37 billion annually in the UK alone due to poor customer service? In today’s hyper-competitive market, exceptional customer experience is no longer a bonus but a necessity. Businesses are searching for skilled professionals who can off …
    £1,499

  • Health & Fitness Career Training Online Course

    Learning 247
    Comprehensive 32 Module Online Course
    • 53 students
    • Online
    • 15 hours · Self-paced
    • Certificate(s) included
    • 5 CPD points
    • Tutor support
    Great service
    Do you have a passion for a healthy lifestyle, incorporating diet and exercise into your daily routine that you now want to share with others? This diploma will teach you everything you need to know about being an effective fitness instructor/personal trainer and helping your c …
    £39

  • Travel & Tourism Diploma Online Training Course

    Learning 247
    • 15 students
    • Online
    • Self-paced
    • Certificate(s) included
    Great service
    The Travel and Tourism Diploma course is ideal for anyone who is looking to work in the travel industry in the United Kingdom. This course is filled with information that will put you on the right path to begin a career in this field. Travel and tourism is a booming industry, …
    £39

  • Retail Banking Diploma Online Training Course

    Learning 247
    • Online
    • Self-paced
    • Certificate(s) included
    Great service
    Retail banking is increasing in popularity throughout the world as banks compete to take market share of private clients. Retail banking is unique and different to traditional banking, this type of banking focuses on the customer and their needs, putting packages and plans in …
    £39

  • Retail Management Diploma Online Training Course

    Learning 247
    • Online
    • Self-paced
    • Certificate(s) included
    Great service
    Are you looking to improve your prospects in retail management or maybe you are looking to join this exciting industry, this course may be just what you have been looking for. The retail management course is brimming with information and offers a host of benefits, all with the …
    Save 33%
    £39 £59

  • Business Administration Level 4 Advanced Course

    Oplex Careers
    • 29 students
    • Online
    • 24 hours · Self-paced
    • 24 CPD points
    • Tutor support
    Great service
    The online Business Administration Level 4 Advanced Course from Oplex Careers aims to provide further insight into the skills and knowledge essential to working in business administration and applying these principles to the working world.
    Save 50%
    £12 £24

  • Call Centre & Customer Service Training

    Online Training Academy
    CPD Accredited ! Free Certification | FREE Retake Exam | Lifetime Access | No Hidden Fees.
    • Online
    • 0.7 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Are you ready to transform your customer interactions and take your service game to the next level? Welcome to our Call Centre & Customer Service Training Course —a dynamic program designed to empower you with the skills, confidence, and techniques needed to thrive in toda …
    Save 20%
    £12 £15

  • Level 5 Diploma in Health and Social Care Management (RQF)

    London College of Professional Studies
    Othm Ofqual Qualification , No exams , supervisor support , friendly portal, no hidden charges
    • 881 enquiries
    • Online
    • 6 months · Self-paced
    • Regulated qualification
    • Tutor support
    Great service
    Popular
    Trending
    OTHM Level 5 Diploma in Health and Social Care Management diploma is for people who want to work in health and social care, or you may already be working in health and social care and you are looking to develop your knowledge and skills to become a future manager. The course is f …
    Save 10%
    £900 £1,000

  • Level 7 Diploma in Health and Social Care Management

    London College of Professional Studies
    Gov Ofqual approved , Specially design for Health care manager , CQC approved ,only assignment based
    • 527 enquiries
    • Online
    • 6 months · Self-paced
    • Regulated qualification
    • Tutor support
    Great service
    Highly rated
    Popular
    Trending
    The objective of the Level 7 Diploma in Health and Social Care Management qualification is to develop learners’ understanding of policy, management theory and practice in health and social care. It provides learners with an opportunity to engage with the challenges facing profess …
    Save 23%
    £1,000 £1,300

  • Level 5 Diploma in Business Management

    London College of Professional Studies
    Tutor support/ Online / Study material available/Ofqual regulated qualification/ Self paced / full support
    • 59 enquiries
    • Online
    • 6 months · Self-paced
    • Regulated qualification
    • Tutor support
    Great service
    Overview The Level 5 Diploma in Business Management is a qualification that provides learners with the knowledge and skills necessary to succeed in a variety of business-related roles. It is a postgraduate-level qualification that is equivalent to the second year of a university …
    Save 40%
    £900 £1,500

  • Level 5 Diploma in Management and Leadership

    London College of Professional Studies
    `NCFE/CACHE Ofqual approved , study notes,Teacher support , 24/7 portal access, LCPS id Card
    • 22 enquiries
    • Online
    • 6 months · Self-paced
    • Regulated qualification
    • Tutor support
    Great service
    This Level 5 qualification aims to provide you with the skills you’ll need to operate as a successful manager. This practical qualification will confirm the competence of those already fulfilling a senior managerial role. It will also allow you to develop skills in a range of are …
    Save 40%
    £900 £1,500

  • Air Cabin Crew Job Preparations

    National Open College
    • Online
    • 12 months · Self-paced
    • 20 CPD points
    • Tutor support
    Great service
    The Air Cabin Crew Job Preparations course is ideal for students wanting to kick-start their air cabin crew careers.
    Save 20%
    £12 £15

  • Customer Service Diploma (CPD) with Complete Career Guide

    Training Express Ltd
    Instructor-Led Training | 29 Courses Bundle | 29 Free PDF & Hardcopy Certificates | 290 CPD Points | Lifetime Access
    • Online
    • 120 hours · Self-paced
    • Certificate(s) included
    • 290 CPD points
    • Tutor support
    Great service
    ✩ Trusted by Over 10K Business Partners & 1 Million Students Around the World! ✩ Imagine stepping into a world where every customer interaction brings new possibilities. In today’s fast-paced market, exceptional customer service is more valuable than ever. With 75% of busin …
    £120

  • Air Cabin Crew + Air Cabin Crew Job Preparations - Complete Career Bundle - Save Even More

    National Open College
    • 59 students
    • Online
    • 12 months · Self-paced
    • 90 CPD points
    • Tutor support
    Great service
    Study the Air Cabin Crew course today and learn how to become an air cabin crew member. From flight check-in to on-board procedures, learn the skills to get your career off to a flying start. The Air Cabin Crew Job Preparations course is ideal for students wanting to kick-sta …
    Save 58%
    £12 £29

  • Anti-Money Laundering Course - Level 3 CPD Accredited Only £12

    National Open College
    • 130 students
    • Online
    • 12 months · Self-paced
    • 20 CPD points
    • Tutor support
    Great service
    The Anti-Money Laundering course will provide learners with an understanding into the rule and regulations for money laundering and financial crime. This course looks great on the CV or if you need to comply with the Act and Rules. Upon successful completion of your final ass …
    £12

  • Failure Mode and Effects Analysis (FMEA) Training | eLearning Online Course

    100% Effective Limited
    Includes certification, 2 months access to highly interactive eLearning, 8 CPD points and lifetime support
    • 15 students
    • Online
    • 2 months · Self-paced
    • 8 CPD points
    Full certification included Unlimited exam retakes Highly interactive eLearning Process and Product FMEA syllabus Email and phone support 2 months 24/7 access Downloadable certificate included Essential learning for anyone in business FMEA stands for Failure Modes and Effec …
    £180

  • Manual Handling Course Bundle (CPD accredited e-learning)

    Unicare Support
    • Online
    • 8 hours · Self-paced
    • 8 CPD points
    • Tutor support
    Great service
    Manual Handling Course Bundle (Accredited CPD Course) This course bundle is perfect for anyone irrespective of your industry. It will enhance knowledge, skills and understanding on this subject. With this qualification under your belt it will be easier to progress to a higher lev …
    £20

  • First Aid Course Bundle (CPD accredited e-learning)

    Unicare Support
    • Online
    • Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    First Aid Course Bundle (Accredited CPD Course) This course bundle is perfect for anyone irrespective of your industry. It will enhance knowledge, skills and understanding on this subject. With this qualification under your belt it will be easier to progress to a higher level of …
    £30

  • SIA Door Supervisor TOP UP & First Aid (Prices are much lower on SWBM ACADEMY website)

    SWBM Academy Ltd
    CHECK OUT PRICES ON SWBM ACADEMY WEBSITE NOW
    • 42 students
    • Classroom - North West London
    • 3 days · Full-time
    • Regulated qualification
    • Exam(s) included
    • Tutor support
    Our course prices are much higher on REED website than ON SWBM ACADEMY WEBSITE due to Reed charges. Check out prices ON SWBM ACADEMY WEBSITE. Popular question - Can this course be delivered 100% online? No, it is a classroom-based training (there is a short online learning …
    £249.99

  • SIA Security Officer TOP UP & First Aid (Prices are much lower on SWBM ACADEMY website)

    SWBM Academy Ltd
    CHECK OUT PRICES ON SWBM ACADEMY WEBSITE NOW
    • Classroom - North West London
    • 2 days · Part-time or full-time
    • Regulated qualification
    • Exam(s) included
    • Tutor support
    Our course prices are much higher on REED website than ON SWBM ACADEMY WEBSITE due to Reed charges. Check out prices ON SWBM ACADEMY WEBSITE. Course length: 1 day / 2 hrs Level 3 Emergency First Aid at Work – 1 Day (8.5 hours) / Highfield Accredited Certificate / Valid for …
    £239.99

  • Online Accountancy Training with Guaranteed Work placement - Accounting training

    Future Connect Training and Recruitment Ltd
    Online Accountancy Training with Guaranteed Work placement
    • 27 enquiries
    • Classroom - Harrow
    • Part-time or full-time
    • Certificate(s) included
    • Tutor support
    Accounting courses Accountancy industry requires more than just knowledge. It requires practical skill in the given area efficiently and effectively. But the dilemma is that our theoretical and academic knowledge does not meet this need. We need to have some extra and up to …
    £475

  • ACCA Practical Work Experience (PER)

    KBM training
    Gold Status ACCA Approved Accountancy Firm
    • 277 enquiries
    • Classroom - London
    • 106 hours · Part-time
    • 32 CPD points
    • Tutor support
    • Job guarantee programme
    Great service
    KBM Training and Recruitment provides high-quality ACCA Practical Accountancy Training in partnership with KBM Chartered Certified Accountants which is an ACCA-approved employer at Gold Level. You will gain hands-on practical training on various software such as Sage, QuickBoo …
    Save 33%
    £398 £600

  • Account Management Training

    KBM training
    Training on real company files
    • 59 enquiries
    • Classroom - London
    • Part-time or full-time
    • Regulated qualification
    • 32 CPD points
    • Tutor support
    Great service
    KBM Training and Recruitment provides high quality Account Management training suitable for accounting professionals. Candidates will gain hands on practical training on various software such as Sage, QuickBooks, Excel Etc We have carefully designed our training programs inline w …
    Save 33%
    £398 £600

  • Accounting | Practical Accounting Training on Sage 50

    KBM training
    Accounting Training with AAT Qualifications
    • 112 enquiries
    • Classroom - London
    • Part-time or full-time
    • Certificate(s) included
    • 32 CPD points
    Great service
    Accounting | Practical Accounting Training on Sage 50 / QuickBooks / Excel and Xero You can combine Practical Accounting Training with the following AAT Level 2 Certificate in Accounting AAT Level 3 Diploma in Accounting AAT Level 4 Diploma in Accounting Practical Accounting Trai …
    Save 33%
    £398 £600

  • Accounting | AAT Level 3 Diploma in Accounting with Work Experience

    KBM training
    Individual Tutor Support Available
    • 283 enquiries
    • Classroom - London
    • 6 months · Part-time
    • Regulated qualification
    • Tutor support
    Great service
    Popular
    Accounting | AAT Level 3 Diploma in Accounting gives successful students the skills and knowledge to work competently in accountancy sector and the opportunity to progress their studies in AAT Level 4 Diploma in Accounting. Price Advertised is Per Module Finance Option available …
    from £355

  • AAT Level 3 Diploma in Accounting With Free Practical Accountancy Training

    KBM training
    Free Sage 50, QuickBooks, Excel or Payroll Training
    • 158 enquiries
    • Classroom - London
    • 8 months · Part-time or full-time
    • Regulated qualification
    • 32 CPD points
    • Tutor support
    Great service
    AAT Level 3 Diploma in Accounting With Practical Accountancy Training gives successful students the skills and knowledge to work competently in the accountancy sector and the opportunity to progress their studies towards AAT Level 4 Diploma in Accounting. This unique combinati …
    from £355

  • AAT Level 3 Diploma in Accounting with Practical Accountancy Training

    KBM training
    • 103 enquiries
    • Classroom - London
    • Part-time or full-time
    • Regulated qualification
    • Tutor support
    Great service
    This unique combination of AAT Level 3 and Practical Sage Training, delivered by highly qualified Accountants is suitable to prepare you for jobs such as Accounts Assistant and Finance Assistant. AAT Level 2 Foundation Certificate in Bookkeeping and Practical Accountancy Training …
    from £355

  • AAT Level 4 Professional Diploma in Accounting with Work Placement

    KBM training
    AAT Level 4 Professional Diploma in Accounting
    • 188 enquiries
    • Classroom - London
    • 6 months · Part-time
    • 32 CPD points
    • Tutor support
    Great service
    KBM Training is delighted to introduce a unique AAT Level 4 Professional Diploma in Accounting with Practical Accountancy Training . This program is designed to equip the candidates with all theoretical and practical skills to get into the Job straight after completing the progr …
    from £355

  • AAT Level 3 Advanced Diploma in Accounting

    KBM training
    with Accounting Work Experience
    • 65 enquiries
    • Classroom - London
    • 8 months · Part-time or full-time
    • Regulated qualification
    • Tutor support
    Great service
    AAT Level 3 Advanced Diploma in Accounting can prepare you for jobs such as Accounts Assistant, Finance Assistant and Junior Accountant. AAT Level 2 Foundation Certificate in Bookkeeping and Practical Accountancy Training are included FREE in this course if you buy the AAT leve …
    from £355

  • BCS Requirements Engineering | part of the BCS Diploma in Business Analysis

    TCC Training and Consultancy
    COVID-19 Update: Attend from home - Live Online tutor-led classroom course with interactive group exercises.
    • 35 enquiries
    • Classroom - North West London
    • 3 days · Full-time
    • Professional certification
    • Exam(s) included
    • Tutor support
    TCC’s BCS Requirements Engineering course introduces you to the techniques for uncovering the requirements which will lead to a working, cost-effective solution. With the use of a supporting case study, this course defines the types of requirements, the people involved in the e …
    £1,194

  • Effective Communication Skills

    Powercall Global Training
    Learn how to build trust and instant rapport with effective communication skills
    • Classroom - West London
    • 4 hours · Part-time
    • Certificate(s) included
    • Tutor support
    In any role centred around sales, customer service or generating leads, effective communication skills are rightly considered to be the most important element a person requires in order to be successful. Time and time again, excellent communication skills are a leading factor in …
    £420

  • Essential Selling Skills

    Powercall Global Training
    Interactive trainer-led classroom based Selling Skills Workshop, with activities.
    • Classroom - West London
    • 7 hours · Part-time
    • Certificate(s) included
    • Tutor support
    Our selling skills course equips attendees with the key techniques to open their sales interactions with maximum impact, to accelerate the building of trust and rapport with prospects, to establish clear value and to secure commitment in the most effective fashion. Attendees will …
    £504

  • Lean Six Sigma Green Belt - London

    Training Deals
    • 26 enquiries
    • Classroom - Central London
    • 5 days · Full-time
    • Certificate(s) included
    • Tutor support
    This course is designed to provide delegates with the knowledge required to pass the Lean Six Sigma Yellow and Green Belt exams and become a certified Lean Six Sigma Green Belt. Lean Six Sigma Green Belt is a globally sought-after qualification which indicates the holder has …
    Enquire for pricing

  • Exceptional Service Skills for Technical People / Support - One Day Course

    Hamilton Mercer
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    It takes more than technical know-how to work successfully on a helpdesk. Being organised, a strong communicator and having the ability to keep calm under pressure are all essential. If you work on a helpdesk, or if you’re pursuing helpdesk roles, this course will help you to dev …
    £495

  • Professional Email Writing - One Day Course

    Hamilton Mercer
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    There is a significant difference between a quickly typed email and a thoughtfully composed message that elicits the desired response from recipients. Hamilton Mercer’s Service Methodologies™ assist individuals in crafting well-structured emails that are visually appealing and, m …
    £495

  • Professional Telephone Skills - One Day Course

    Hamilton Mercer
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    How individuals conduct themselves on the telephone reflects an organisation’s professionalism. Hamilton Mercer’s Service Methodologies™ assist learners in enhancing their telephone etiquette and structuring their interactions, enabling them to lead conversations with confidence.
    £495

  • Professional Receptionist

    Hamilton Mercer
    • 27 enquiries
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    Popular
    A Professional Receptionist serves as the "face of the organisation," and their interactions with visitors and colleagues reflect the organisation's culture. Hamilton Mercer’s Methodologies™ enable receptionists to make a positive and welcoming impression while effectively managi …
    £495

  • Consistently Delivering Exceptional Service

    Hamilton Mercer
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    Customer service shouldn’t just be exceptional; it should be consistently exceptional. Delivering exceptional service will demonstrate a positive, determined, can-do approach that increases customer desire for your product or service. Delivering consistently exceptional customer …
    £495

  • Dealing with Challenging People / Situations

    Hamilton Mercer
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    To handle difficult customers or situations successfully, you must take the other person’s perception into account. The customer might not always be factually correct, but their perception is always their reality. Self-awareness and self-control are vital when it comes to dealing …
    £495

  • Effective Delegation Skills

    Hamilton Mercer
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    • Tutor support
    One person can only accomplish so much. To achieve more and provide opportunities for others to grow their skills, it's essential to delegate effectively. Hamilton Mercer’s Delegation Methodologies™ enable individuals to boost productivity, enhance efficiency, develop team member …
    £495

  • Effective Complaint Hnadling

    Hamilton Mercer
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    • Tutor support
    Hastily trying to 'close complaints', hiding behind a complaints procedure', or viewing complaints as an "inconvenience" are sure-fire ways to frustrate customers. Hamilton Mercer’s Service Methodologies™ empower individuals to take ownership of complaints, adjust communication s …
    £495

  • ILM & CPD Executive PA Business Diploma Classroom

    Global PA Association
    Classroom based course with study materials, tutor support
    • 55 enquiries
    • Classroom - Central London
    • 3 days · Full-time
    • Certificate(s) included
    • 25 CPD points
    • Tutor support
    Great service
    The Global PA Business Diploma has been designed for Executive Assistants, Executive PAs, Personal Assistants, Office Managers, Team Assistants who wish to advance their business and management skills and capabilities to become a proactive contributor at Senior Management level T …
    £1,530
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FAQs

Reed Courses advertises a large variety of Customer service courses which are delivered by a range of learning providers. The Customer service courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a Customer service course which provides CPD points/hours or qualifications, there are a number of learning options available.

If you're looking for Customer service courses, you might also be interested in Business, KYC and Public services. These courses can be taken to further enhance your understanding of the subject. By having a broader understanding of the subject can help you to improve your professional or personal development.

In addition to free Customer service courses, Reed Courses also has plenty of paid for online Customer service courses, designed to meet all kinds of learning goals and to suit a range of preferred study methods.

Reed Courses advertises a variety of free online Customer service courses. Alternatively you'll be able to enrol on an online Customer service course of your choosing, and study entirely online. If you'd prefer an in-person learning experience, you could take a classroom Customer service course where you'll be taught in a classroom at a given location. Reed Courses also advertises distance learning courses and in-company Customer service courses from a variety of learning providers.
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