Skip to content
  1. Business
  2. Customer service
12,031

Customer service courses in Old Lenton

Sort by :

Find courses near

Search results

  • Customer Service: CRM, KYC, Office Management, Communication & Problem Solving Skills

    Janets
    30 in 1 Career Action Plan Programme | 300 CPD Points | Free PDF & Hard Copy Certificate | 24/7 Support |Lifetime Access
    • Online
    • 270 hours · Self-paced
    • Certificate(s) included
    • 300 CPD points
    • Tutor support
    Great service
    Did you know that 96% of customers say customer service is a key factor in their loyalty to a brand? In today’s competitive market, businesses are no longer just about products or services—they’re about experiences. Exceptional customer service is now a defining factor in busine …
    £200

  • Customer Experience Manager - Job Ready Programme with Full Career Support

    Janets
    100% Job Placement, Money-Back Guarantee, Live Projects, CV & Portfolio Help, Mentor Support, No Hidden Fees
    • 27 students
    • Online
    • 6 months · Self-paced
    • Certificate(s) included
    • 300 CPD points
    • Tutor support
    • Job guarantee programme
    Great service
    Did you know that companies lose over £37 billion annually in the UK alone due to poor customer service? In today’s hyper-competitive market, exceptional customer experience is no longer a bonus but a necessity. Businesses are searching for skilled professionals who can off …
    £1,499

  • National Diploma in Dental Nursing Course (Classroom and Online)

    Harriet Ellis Training Solutions Ltd
    Fully accredited by the NEBDN, Earn whilst you learn as a dental nurse. Qualify in less than 18 months.
    • 934 enquiries
    • Classroom - Nottingham
    • 18 months · Part-time
    • Professional certification
    • Certificate(s) included
    Earn whilst you learn as a dental nurse with no experience needed. Study in conjunction with working in a Dental Practice on either a Full or Part Time basis in regular paid employment. Over 90% pass rate of the programme and be qualified in less than 18 months. Distance learning …
    £2,018

  • Advanced Customer Service for the Public Sector

    Practical Training for Professionals
    • Classroom - Nottingham
    • Part-time
    • 55 CPD points
    Advanced Customer Service for the Public Sector - Overview An inspirational and interactive course that teaches advanced customer service skills that create a pro-active customer focus within your team. CPD Value 5.5 Hours
    £468

  • Digital Marketing: Digital Marketing A-Z from Masterclass

    Learndrive
    CPD Group Accredited Provider Presents 15 Career Progression Courses with Gifts!
    • Online
    • 57 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Inflation cannot stand in the way of your career progress, not even for a moment! Priced right, this Digital Marketing bundle is a steal!! You no longer need to waste money on random courses when you can invest in this special Bundle. CPD allows individuals to take charge of t …
    £29

  • Active Listening Training

    Online Training Academy
    CPD Accredited ! Free Certification | FREE Retake Exam | Lifetime Access | No Hidden Fees
    • Online
    • 0.6 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Unlock the power of effective communication with our comprehensive Active Listening Training course. Designed to enhance your interpersonal skills and foster meaningful connections, this course will equip you with the tools to become a more attentive and empathetic listener. Wh …
    £12

  • Introduction to Body Language and Facial Expression

    Online Training Academy
    CPD Accredited ! Free Certification | FREE Retake Exam | Lifetime Access | No Hidden Fees
    • Online
    • 0.6 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Unlock the secrets of nonverbal communication with our comprehensive course on Introduction to Body Language and Facial Expression. Whether you're in sales, leadership, or simply navigating social interactions, understanding body language and facial expressions is essential for e …
    £12

  • Customer Service Executive - Job Ready Skills Programme & Complete Career Guide

    Training Express Ltd
    Get Lifetime Access 2000+ Course Library| FREE Certificate | Lifetime Access | 225 CPD Points | Full Fledged CPD Diploma
    • 10 students
    • Online
    • 3 months · Self-paced
    • Certificate(s) included
    • 200 CPD points
    • Tutor support
    • Job guarantee programme
    Great service
    Enrol in Our Job Ready Skills Programme & Complete Career Guide and Gain Access to 2000+ Courses Plus Free Certificate to Showcase Your Achievements! What is Included? Lifetime Access to 2000+ Courses 20 Customer Service Executive Core Training 20 Complete Career Support Cour …
    £499

  • Improve Communication: Speak Smoothly, Clearly & Confidently

    Training Express Ltd
    CPD Accredited ! Free Certification | FREE Retake Exam | Lifetime Access | No Hidden Fees
    • Online
    • 6 hours · Self-paced
    • Certificate(s) included
    • 30 CPD points
    • Tutor support
    Great service
    ✩ Trusted by Over 10K Business Partners & 1 Million Students Around the World! ✩ In today's fast-paced world, mastering effective communication is crucial for success in both personal and professional spheres. The "Improve Communication: Speak Smoothly, Clearly & Confiden …
    £21

  • Financial Accountant Training

    Centre of Accountancy
    Practical Accountancy Training
    • Online
    • 329 hours · Part-time or full-time
    • Tutor support
    Great service
    Accounts Preparation and Tax compliance is a statutory obligation on all Corporations and Sole Traders and is therefore part of the Year-End Processes, the sole purpose of which is to ensure that the Financial Statements (Profit & Loss, Balance Sheet, all the Tax Returns CT60 …
    £2,950

  • Recruitment Consultant - Talent Acquisition Beginner To Advanced

    Training Edge
    CPD Accredited | Free Digital Certificate | FREE MCQ Exam | 100% Pass Rate | Tutor Support | Lifetime Access
    • Online
    • 2.1 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Recruitment Consultant - Talent Acquisition FREE Exam + Unlimited Retake Get instant access to your Recruitment Consultant - Talent Acquisition course. Study online, track your progress, and learn new skills, from wherever you are. 14 DAY MONEY BACK GUARANTEE Instant PDF Certific …
    £12

  • Rail Training Essentials

    Course Line On Demand
    Level 3 Advanced Diploma | CPD Certified | Free Digital Certificate | Free Exam | Lifetime Access
    • Online
    • 1.7 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Welcome to Rail Training Essentials, a comprehensive and engaging course designed to provide you with in-depth knowledge and practical skills in Rail Training. Throughout this course, we will explore various aspects of Rail Training and delve into its fundamental concepts, advanc …
    £12

  • Advanced Diploma in Business Planning for Business Manager - CPD Certified

    Apex Learning
    Summer Flash Sale | 30-in-1 Bundle| CPD Certified | 300 CPD Points| Gifts: Hardcopy + PDF Certificate + SID (Worth 300)
    • Online
    • 150 hours · Self-paced
    • Certificate(s) included
    • 300 CPD points
    • Tutor support
    Great service
    ***24 Hour Limited Time Flash Sale*** ►►►Business Planning Manager Admission Gifts ◄◄◄ ★★ FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter★★ Tired of browsing and searching for a Business Planning Manager cou …
    £209

  • Outstanding Customer Service - Your Ultimate Guide!

    Advanced Ideas
    Customer Service Will MAKE Or BREAK Your Business!
    • Online
    • 2.5 hours · Self-paced
    • Certificate(s) included
    Just A Sample Of What You Will Discover: STOP Losing Money Due to Poor or Average Customer Service! $$$ Make MORE Money from Each Customer! $$$ SAVE a Fortune in Advertising Dollars! $$$ Get MORE Referrals! $$$ Retain Existing Customers! $$$ Solve Problems FAST! L …
    £15.99

  • Fast-Moving Consumer Goods (FMCG) Advanced Diploma

    Academy for Health & Fitness
    25 in 1 Career Guided Programme | 250 CPD Points| Free PDF & Hard Copy Certificate| Tutor Support| Lifetime Access
    • Online
    • 85 hours · Self-paced
    • Certificate(s) included
    • 250 CPD points
    • Tutor support
    Great service
    ★★★ 24-Hour Knowledge Knockdown! Prices Reduced Like Never Before ★★★ The Fast-Moving Consumer Goods (FMCG) industry is a giant in the UK economy, contributing over £120 billion annually. It encompasses everything from food and drinks to toiletries and cleaning products. B …
    £209

  • Train Driver Training Program

    Course Line On Demand
    Level 3 Advanced Diploma | CPD Group Certified | Free Digital Certificate | Free Exam | Lifetime Access
    • Online
    • 1.8 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Welcome to Train Driver Training Program, a comprehensive and engaging course designed to provide you with in-depth knowledge and practical skills in Train Driver. Throughout this course, we will explore various aspects of Train Driver and delve into its fundamental concepts, adv …
    £12

  • Technical Support Essentials: A Comprehensive Service Helpdesk Training

    Course Line On Demand
    Level 3 Advanced Diploma | CPD Group Certified | Free Digital Certificate | Free Exam | Lifetime Access
    • Online
    • 1.6 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Welcome to Technical Support Essentials: A Comprehensive Service Helpdesk Training, a comprehensive and engaging course designed to provide you with in-depth knowledge and practical skills in Technical Support. Throughout this course, we will explore various aspects of Technical …
    £12

  • Level 3 Diploma in Team Leading and Supervision - CPD Certified

    Apex Learning
    Summer Flash Sale | 30-in-1 Bundle| CPD Certified | 300 CPD Points| Gifts: Hardcopy + PDF Certificate + SID (Worth 300)
    • Online
    • 161 hours · Self-paced
    • Certificate(s) included
    • 300 CPD points
    • Tutor support
    Great service
    ***24 Hour Limited Time Flash Sale*** ►►►Level 3 Diploma in Supervisor Training Admission Gifts ◄◄◄ ★★ FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter★★ Tired of browsing and searching for a Level 3 Diploma i …
    £209

  • Hospitality Management Level 2 - CPD Accredited

    Training Express Ltd
    CPD UK Certified - Free PDF & Hardcopy Certificate - Interactive Audio-Visual Lessons - Lifetime Access
    • Online
    • 4 hours · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    Good management is the pillar of a company’s success. Whether it’s a project or a team, without proper management, it’ll inevitably fail. Ask any business owner, and they’ll tell you just how difficult it is to find trustworthy and skilled management for a business. But if you’re …
    £23

  • CPD Certified Customer Care & Complaint Handling Course

    Upskillist
    Learn proven techniques for resolving customer issues, improving satisfaction, and fostering positive relationships.
    • New course!
    • Online
    • 1.3 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    Learn proven techniques for resolving customer issues, improving satisfaction, and fostering positive relationships.
    £29

  • Handling a Difficult Customer - Online Course - CPD Accredited

    LearnPac Systems
    CPDUK Accredited | Instant Course Access | Includes Assessment & Certificate | Instant Certificate Download
    • Online
    • 4 hours · Self-paced
    • 4 CPD points
    • Tutor support
    Great service
    Handling a Difficult Customer - Online Course - CPD Accredited Welcome to our online Handling a Difficult Customer training course. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK). Customer service is a …
    £19.99

  • Risk Assessment and Management - Online Course - CPD Accredited

    LearnPac Systems
    CPDUK Accredited | Instant Course Access | Includes Assessment & Certificate | Instant Certificate Download
    • 19 students
    • Online
    • 4 hours · Self-paced
    • 4 CPD points
    • Tutor support
    Great service
    Risk Assessment and Management - Online Course - CPD Accredited. Welcome to our online Risk Assessment and Management training course. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK). It is not possible …
    £19.99

  • Marketing - CPD Accredited

    Training Express Ltd
    CPD UK Certified - Free PDF & Hardcopy Certificate - Interactive Audio-Visual Lessons - Lifetime Access
    • Online
    • 2 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Are you prepared to take your marketing job from mediocre to outstanding? Making an impression is crucial in a world where marketing expertise is not just valued but also required. 92% of businesses are looking for top-tier marketing expertise, so this is your time to reach yo …
    Save 47%
    £12 £23

  • KYC - CPD Accredited

    Training Express Ltd
    CPD UK Certified - Free PDF & Hardcopy Certificate - Interactive Audio-Visual Lessons - Lifetime Access
    • Online
    • 2 hours · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    Good management is the pillar of a company’s success. Whether it’s a project or a team, without proper management, it’ll inevitably fail. Ask any business owner, and they’ll tell you just how difficult it is to find trustworthy and skilled management for a business. But if you’re …
    £23

  • Social Media in the Workplace - Online Course - CPD Accredited

    LearnPac Systems
    CPDUK Accredited | Instant Course Access | Includes Assessment & Certificate | Instant Certificate Download
    • Online
    • 4 hours · Self-paced
    • 4 CPD points
    • Tutor support
    Great service
    Social Media in the Workplace - Online Course - CPD Accredited. Welcome to our online Social Media in the Workplace training course. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK). We are being flooded …
    £19.99

  • Customer Service, Effective Communication Skills & Customer Relationship Management (CRM)

    Apex Learning
    Autumn Flash Sale | 30-in-1 Bundle| CPD Certified | 300 CPD Points| Gifts: Hardcopy + PDF Certificate + SID (Worth 300)
    • New course!
    • Online
    • 150 hours · Self-paced
    • Certificate(s) included
    • 300 CPD points
    • Tutor support
    Great service
    ***Limited Time Offer*** ★★★ Enrolment Gift: Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £300 - Enrol Now! ★★★ Did you know that exceptional customer service can increase customer loyalty by 70%, according to UK studies? In today’s competitive mar …
    £149

  • Business Ethics Training - Online Course - CPD Accredited

    LearnPac Systems
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • 29 students
    • Online
    • 4 hours · Self-paced
    • 4 CPD points
    • Tutor support
    Great service
    Business Ethics Training - Online Course - CPD Accredited Welcome to our online Business Ethics training course. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK). A company’s ethics will determine its rep …
    £19.99

  • Contract Management Training – Online Course – CPD Accredited

    LearnPac Systems
    CPDUK Accredited | Instant Course Access | Includes Assessment & Certificate | Instant Certificate Download
    • 10 students
    • Online
    • 4 hours · Self-paced
    • 4 CPD points
    • Tutor support
    Great service
    Contract Management Training – Online Course – CPD Accredited Welcome to our online Contract Management training course. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK). It is easy to overlook the import …
    £19.99

  • CRM - Customer Relationship Management - CPD Accredited

    Training Express Ltd
    CPD UK Certified - Free PDF & Hardcopy Certificate - Interactive Audio-Visual Lessons - Lifetime Access
    • Online
    • 3 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    ✩ Trusted by Over 10K Business Partners & 1 Million Students Around the World! ✩ In today’s fast-paced world, businesses are more focused than ever on building strong connections with their customers. Imagine being the key person who helps these businesses maintain those rela …
    Save 47%
    £12 £23

  • Commercial Management - CPD Accredited

    Training Express Ltd
    CPD UK Certified - Free PDF & Hardcopy Certificate - Interactive Audio-Visual Lessons - Lifetime Access
    • Online
    • 7 hours · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    If you want to get out of the 9 to 5 rat race and enter the more satisfying and rewarding world of Business, then this Commercial Management - CPD Accredited course is perfect for you. The business world is cutthroat and scary, but it's effortless to succeed if you have the prope …
    £23

  • Digital Product Management - CPD Accredited

    Training Express Ltd
    CPD UK Certified - Free PDF & Hardcopy Certificate - Interactive Audio-Visual Lessons - Lifetime Access
    • Online
    • 9 hours · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    Every company, business and organisation on Earth relies on IT. If you want to learn evergreen skills that’ll be in demand no matter the industry, then this Digital Product Management - CPD Accredited is just the right thing for you. Immediately after you enrol in the course, you …
    £23

  • Microsoft PowerPoint Introduction - Nationwide

    Infero Training Ltd
    Classroom based course with Post Course Support – All Level Introduction to Advance
    • 17 enquiries
    • Classroom - Nottingham
    • 1 day · Full-time
    • Certificate(s) included
    • Tutor support
    Great service
    This intensive 1 day, hands-on Microsoft PowerPoint Introduction course is fully Accredited by CPD and helps you gain comprehensive, practical understanding of PowerPoint. In this course, you will use the vast array of features and functionality contained within PowerPoint t …
    £237.60

  • Microsoft PowerPoint Advanced - Nationwide

    Infero Training Ltd
    Classroom based course with Post Course Support – All Level Introduction to Advance
    • 16 enquiries
    • Classroom - Nottingham
    • 1 day · Full-time
    • Certificate(s) included
    • Tutor support
    Great service
    This intensive 1 day, hands-on Microsoft PowerPoint Introduction course is fully Accredited by CPD and helps you gain comprehensive, practical understanding of PowerPoint. You will enhance your presentation by using features that will transform presentation into a powerful m …
    £237.60

  • Essential Key Selling Skills

    Practical Training for Professionals
    • Classroom - Nottingham
    • Part-time
    • 6 CPD points
    • Tutor support
    Key Selling Skills - Overview The key selling skills sales training course (also known as Three and half steps to selling) teaches delegates how to maximise their sales potential by learning the rules of selling. From prospecting and establishing interest, to presenting and c …
    £516

  • Knowing Your Customer to Maximise Business Opportunities

    Practical Training for Professionals
    • 12 enquiries
    • Classroom - Nottingham
    • Part-time
    • 6 CPD points
    • Tutor support
    Know Your Customer - Overview The ability to understand your customer is essential for every successful business to enable it to grow. This inspirational and interactive course gives you the skills, tips and knowledge to ensure you genuinely know what your customer wants and …
    £516

  • Customer Excellence for Finance Staff

    Practical Training for Professionals
    • Classroom - Nottingham
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This course will enable participants to understand who their customers are and what they require us to do in order to improve and deliver customer excellence. This Customer Excellence for Finance Staff course is available throughout the UK. CPD Value 5.5 Hours Course Loca …
    £516

  • Outstanding Customer Service Skills

    Practical Training for Professionals
    • Classroom - Nottingham
    • Part-time
    • Tutor support
    An intensive, practical and activity-based programme building the delegate's knowledge, skills and the will to support customers, ultimately to deliver outstanding customer service. This Outstanding Customer Service Skills training course is available throughout the UK. CPD …
    £516

  • Delivering Excellence Via Email - Half Day (am)

    Practical Training for Professionals
    • Classroom - Nottingham
    • Full-time
    • 3 CPD points
    • Tutor support
    This half day workshop focuses on how to deliver an excellent customer experience via email. You will learn the do's and dont's that increases customer loyalty. Delegates will be come experts in delivering excellent customer service levels and ensure their email skills are high …
    £228

  • Delivering Excellence via Email and on the Telephone

    Practical Training for Professionals
    • Classroom - Nottingham
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This one day workshop focuses on how to deliver an excellent customer experience via email and on the telephone. You will learn the do's and dont's that increases customer loyalty. Delegates will be come experts in delivering excellent customer service levels on the phone and e …
    £516

  • Introduction to Sales - From Emerging Salesperson to Buying Advisor (2 days)

    Practical Training for Professionals
    • 12 enquiries
    • Classroom - Nottingham
    • Part-time
    • 6 CPD points
    • Tutor support
    Introduction to Sales - From Emerging Salesperson to Buying Advisor (2 days) - Overview With so many businesses jostling for a share of the same marketplace/customer base, it is becoming increasingly more vital for our sales teams to be as strong and as professional as possib …
    £960

  • Outgoing Calls - Maximising Effectiveness

    Practical Training for Professionals
    • Classroom - Nottingham
    • Part-time
    • 6 CPD points
    • Tutor support
    This telephone training course helps all those who make outgoing calls ensure that they set objectives and achieve them. Whether they be sales, customer care or research calls, delegates will be able to practise their techniques in role plays and then implement them in live cal …
    £516

  • Team Building Skills for Managers

    Practical Training for Professionals
    • Classroom - Nottingham
    • Part-time
    • 6 CPD points
    • Tutor support
    This team building course deals with those aspects which encourage team players to work well together through practical sessions which highlight the best approaches for success. This Team Building course is available throughout the UK. CPD Value 5.5 Hours
    £576

  • Telephone Techniques - Incoming & Outgoing Calls

    Practical Training for Professionals
    • Classroom - Nottingham
    • Part-time
    • 6 CPD points
    • Tutor support
    This telephone training course deals with telephone etiquette when making both incoming and outgoing calls. Live calls are made to help delegates improve their skills in these vital areas. This Telephone Techniques - Incoming & Outgoing Calls course is available throughou …
    £516

  • Essential Marketing Skills

    Practical Training for Professionals
    • 35 enquiries
    • Classroom - Nottingham
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    The PTP Essential Marketing Skills course goes through the whole process of marketing goods and services, from the creation of a product to ensuring that customers will come and buy more from you in the future. This training course is available throughout the UK. CPD Value …
    £516

  • Risk Management Techniques

    Practical Training for Professionals
    • 17 enquiries
    • Classroom - Nottingham
    • Part-time
    • 55 CPD points
    Popular
    This risk management course is designed to help delegates understand and assess the risks involved in making management or business decisions, and how best to respond should things go wrong. An intensive, practical and activity based programme building delegates' knowledge sk …
    £576

  • Introduction to Account Management

    Practical Training for Professionals
    • 27 enquiries
    • Classroom - Nottingham
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This Introduction to Account Management is a customer relationship management course. Customer care is vital to any successful organisation, this course looks at current practice and explains how to set standards and develop best practice. Good customer care must be managed and …
    £516

  • Masterclass in Handling Incoming Telephone Calls - Half Day (pm) - Overview

    Practical Training for Professionals
    • 16 enquiries
    • Classroom - Nottingham
    • Part-time
    • 3 CPD points
    • Tutor support
    This 1/2 day workshop gets delegates to look at what they hate as customers when they make calls to their banks or travel agents and then be self-critical to see which of the 'hate factors' their organisation maybe guilty of. The trainer then helps them devise a scoring system …
    £220

  • Call Centre - Achieving Best Practice

    Practical Training for Professionals
    • Classroom - Nottingham
    • Part-time
    • 6 CPD points
    Call Centre - Achieving Best Practice - Overview This course has been designed and adapted for a number of PTP's clients that run call-centres to handle incoming calls to the company. Throughout the course, participants are encouraged to contribute to a lively debate about th …
    £516

  • Consultative Selling

    Practical Training for Professionals
    • 13 enquiries
    • Classroom - Nottingham
    • Part-time
    • 6 CPD points
    Consultative Selling - Overview This course is for those who sell ideas, products and services and who want to develop a selling style where the emphasis is on developing the concept of sales conversations together with long term, stable future business relationships. This …
    £516

  • Customer Care Excellence

    Practical Training for Professionals
    • Classroom - Nottingham
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    Popular
    This practical and interactive customer care course provides an overview of the personal and professional skills for staff that are often the first point of contact for customers. Throughout the course delegates will have the opportunity to discuss customer handling skills, ena …
    £516

  • Customer Care - Incoming and Outgoing Calls

    Practical Training for Professionals
    • 12 enquiries
    • Classroom - Nottingham
    • 1 day · Part-time
    • 6 CPD points
    This course has been designed and adapted for a number of PTP's clients that run call-centres to handle incoming calls and outbound calls. Throughout the course, participants are encouraged to contribute to a lively debate about their perceptions of good customer service. They …
    £468

  • Excellent Customer Care - Incoming Calls

    Practical Training for Professionals
    • Classroom - Nottingham
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This excellent customer care course analyses typical customer frustrations and how to deal with awkward situations. It teaches professional telephone techniques from how to make a good first impression, to the use of correct vocabulary and paying attention to detail. Through in …
    £516

  • Selling Skills for Exhibitions

    Practical Training for Professionals
    • Classroom - Nottingham
    • Part-time
    • 6 CPD points
    • Tutor support
    Exhibition selling is different from normal selling and this course takes you through the process from set up to breakdown and post exhibition follow-up. It will ensure that visitors to the stand are welcomed correctly, qualified and that time is spent with the right visitors a …
    £516
Sort by :

FAQs

Reed Courses advertises a large variety of Customer service courses which are delivered by a range of learning providers. The Customer service courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a Customer service course which provides CPD points/hours or qualifications, there are a number of learning options available.

If you're looking for Customer service courses, you might also be interested in Business, KYC and Public services. These courses can be taken to further enhance your understanding of the subject. By having a broader understanding of the subject can help you to improve your professional or personal development.

In addition to free Customer service courses, Reed Courses also has plenty of paid for online Customer service courses, designed to meet all kinds of learning goals and to suit a range of preferred study methods.

Reed Courses advertises a variety of free online Customer service courses. Alternatively you'll be able to enrol on an online Customer service course of your choosing, and study entirely online. If you'd prefer an in-person learning experience, you could take a classroom Customer service course where you'll be taught in a classroom at a given location. Reed Courses also advertises distance learning courses and in-company Customer service courses from a variety of learning providers.
View all