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Advanced Customer service University, Cpd or Regulated qualification courses in Inverness-shire

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  • Customer Service: CRM, KYC, Office Management, Communication & Problem Solving Skills

    Janets
    30 in 1 Career Action Plan Programme | 300 CPD Points | Free PDF & Hard Copy Certificate | 24/7 Support |Lifetime Access
    • Online
    • 270 hours · Self-paced
    • Certificate(s) included
    • 300 CPD points
    • Tutor support
    Great service
    ***24 Hours Limited Time Sale Offer*** Customer Service Programme Enrolment Gifts: FREE PDF & Hard Copy Certificate | PDF Transcripts | FREE Student ID | Enrolment Letter | Lifetime Access | Free Assessment The gap between supply and demand for Customer Service professionals …
    £150

  • Customer Relationship Management (CRM), KYC & Customer Service

    Academy for Health & Fitness
    Super Saver Offer! | 13 in 1 Bundle | QLS Endorsed Diploma! | 3 Free QLS Certificate & Assessments | Lifetime Access
    • Online
    • 60 hours · Self-paced
    • Certificate(s) included
    • 130 CPD points
    • Tutor support
    Great service
    ***24 Hour Limited Time Flash Sale*** ►►► Customer Relationship Management (CRM), KYC & Customer Service Admission Gifts ◄◄◄ ★★ FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter★★ Ever thought about what ma …
    Save 4%
    £200 £209

  • Advanced Customer Service for the Public Sector

    Practical Training for Professionals
    • Classroom
    • Part-time
    • 55 CPD points
    Advanced Customer Service for the Public Sector - Overview An inspirational and interactive course that teaches advanced customer service skills that create a pro-active customer focus within your team. CPD Value 5.5 Hours
    £468

  • Call Centre - Achieving Best Practice

    Practical Training for Professionals
    • Classroom
    • Part-time
    • 6 CPD points
    Call Centre - Achieving Best Practice - Overview This course has been designed and adapted for a number of PTP's clients that run call-centres to handle incoming calls to the company. Throughout the course, participants are encouraged to contribute to a lively debate about th …
    £516

  • Consultative Selling

    Practical Training for Professionals
    • 13 enquiries
    • Classroom
    • Part-time
    • 6 CPD points
    Consultative Selling - Overview This course is for those who sell ideas, products and services and who want to develop a selling style where the emphasis is on developing the concept of sales conversations together with long term, stable future business relationships. This …
    £516

  • Customer Care - Incoming and Outgoing Calls

    Practical Training for Professionals
    • 12 enquiries
    • Classroom
    • 1 day · Part-time
    • 6 CPD points
    This course has been designed and adapted for a number of PTP's clients that run call-centres to handle incoming calls and outbound calls. Throughout the course, participants are encouraged to contribute to a lively debate about their perceptions of good customer service. They …
    £468

  • Customer Service, KYC, CDD & CRM Training - CPD Certified

    Academy for Health & Fitness
    Level 4 QLS Endorsed & CPD Certified| 6 in 1 Exclusive Bundle! | 170 CPD Points | Free PDF Certificate | Lifetime Access
    • Online
    • 25 hours · Self-paced
    • Certificate(s) included
    • 170 CPD points
    • Tutor support
    Great service
    ★★★ 24-Hour Flash Sale! Prices Reduced Like Never Before!! ★★★ Do you dream of a career where you build relationships, solve problems, and ensure customer satisfaction? In the UK alone, the customer service industry employs over 5 million people, with a projected growth of 10% b …
    Save 8%
    £31.99 £35

  • Key Account Management

    CPD Courses
    Diploma QLS Level 5 | *FREE PDF Certificate* Tutor Support & Exam | 100 CPD Credits | Free Management Skills Course*
    • 31 students
    • Online
    • 450 hours · Self-paced
    • 100 CPD points
    • Tutor support
    Great service
    Popular
    Key Account Manager Training Diploma of achievement Key Account Manager Training QLS Level 5. Additional CPD Accredited Certificate with 100 CPD points available without extra study. The course comes with easy to understand e-learning study materials. Key Account Manager …
    £12

  • Office Management and Administration

    CPD Courses
    Level 7 Advanced Diploma| *FREE PDF Certificate*| 160 CPD Credits |*Free Management Skills Course* Plus MS OFFICE Course
    • 158 students
    • Online
    • 620 hours · Self-paced
    • 160 CPD points
    • Tutor support
    Great service
    Office Management and Administration Diploma in Office Management & Administration QLS Level 5. Additional CPD Accredited Certificate with 110 CPD points available with no extra study. This Office Management and Administration course comes with easy to understand e-lea …
    £12

  • Marketing : Marketing - Course

    CPD Courses
    Level 7 Advanced Diploma | *FREE PDF Certificate* |*100% Pass Rate* | 220 CPD Credits | **Free Social Media Course**
    • 1,516 students
    • Online
    • 620 hours · Self-paced
    • 220 CPD points
    • Tutor support
    Great service
    Highly rated
    Marketing - Course Diploma of achievement in Marketing QLS Level 7. Additional CPD Accredited Marketing Certificate with 220 CPD points available with no extra study. This Marketing course comes with easy to understand e-learning study materials. Marketing - Course Advance …
    Save 20%
    £12 £15

  • Search Engine Optimisation

    CPD Courses
    QLS Diploma Level 5 | *FREE PDF Certificate* Tutor Support & Exam | 110 CPD Credits | Free Digital Marketing Course
    • 309 students
    • Online
    • 450 hours · Self-paced
    • 110 CPD points
    • Tutor support
    Great service
    SEO - Search Engine Optimisation Diploma of achievement in SEO and Digital Marketing QLS Level 5 . Additional CPD SEO - Search Engine Optimisation Accredited Certificate with 110 CPD points available without extra study. The SEO - Search Engine Optimization course comes …
    £12

  • Branding Level 5 Diploma

    CPD Courses
    Level 5 CPD Diploma | *FREE PDF Certificate* Tutor Support & Exam | 110 CPD Credits | Free Digital Marketing Course
    • 130 students
    • Online
    • 450 hours · Self-paced
    • 110 CPD points
    • Tutor support
    Great service
    Branding Branding - Diploma Level 5. Diploma in Branding. CPD Accredited Branding Certificate with 110 CPD points available without extra study. This Branding course comes with easy to understand e-learning study materials. Creating and Managing your Brand level 5. You …
    £12

  • Admin, Secretarial & PA with Organisational Skills

    Cambridge Open Academy
    Summer Deal 14% Off | CPD Accredited | Updated 2024 | FREE PDF Certs | Lifetime Access | 100% Pass Rate | 1K+ enrolment
    • Online
    • 5 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    The administrative support industry is booming! The UK Bureau of Labour Statistics projects a 10% growth in Admin, Secretarial & PA roles by 2030. This comprehensive Admin, Secretarial & PA course equips you with the in-demand skills to excel in this dynamic field. Bec …
    Save 14%
    £12 £14

  • Purchasing & Procurement

    CPD Courses
    Diploma QLS Level 5| *FREE PDF Certificate* |*100% Pass Rate* |110 CPD Points |*FREE Strategic Planning Course*
    • 455 students
    • Online
    • 450 hours · Self-paced
    • 110 CPD points
    • Tutor support
    Great service
    Highly rated
    Purchasing & Procurement Diploma of achievement in Purchasing & Procurement QLS Level 5 . Additional CPD Accredited Certificate with 110 CPD points available with no extra study. The course comes with easy to understand e-learning study materials. Endorsed Certifi …
    £12

  • HACCP Food Safety Level 3

    ECHO3 EDUCATION LIMITED
    Accredited HACCP | 5-star rated | 90 minutes | Same-day certificate | Quick & Easy
    • 232 students
    • Online
    • 2 hours · Self-paced
    • Certificate(s) included
    • 6 CPD points
    • Tutor support
    Great service
    HACCP Level 3 Food Safety course online. EU regulation 852/2004 requires that all food business have a food safety management system in place based on HACCP principles and that those responsible for the safety of food have appropriate training in HACCP. Whether you are workin …
    £25

  • QUALIFI Level 7 Diploma in Human Resource Management

    School of Business & Technology London
    Distance/Blended learning | Tutor support via learning portal | Self paced course | Study materials available
    • 124 enquiries
    • Online
    • 12 months · Self-paced
    • Regulated qualification
    • Exam(s) included
    • Tutor support
    Great service
    Highly rated
    The QUALIFI Level 7 Diploma in Human Resource Management is aimed at addressing the demands of senior/middle managers and accountants in the running of their businesses and encourages them in progression to higher levels within their organisation. The role to be played by manag …
    Save 50%
    £908.64 £1,817.29

  • QUALIFI Level 8 Diploma in  Strategic Management and Leadership

    School of Business & Technology London
    Distance/Blended learning | Tutor support via learning portal | Self paced course | Study materials available
    • 276 enquiries
    • Online
    • 10 months · Self-paced
    • Regulated qualification
    • Exam(s) included
    • Tutor support
    Great service
    Level 8 Diploma in Strategic Management and Leadership is intended for creating and enhancing effective methodologies over aspiring developing organisations. This requires senior managers and directors to acquire knowledge and understanding in strategic direction there by focussi …
    Save 50%
    £1,428.38 £2,856.76

  • Health & Fitness Career Training Online Course

    Learning 247
    Comprehensive 32 Module Online Course
    • 53 students
    • Online
    • 15 hours · Self-paced
    • Certificate(s) included
    • 5 CPD points
    • Tutor support
    Great service
    Do you have a passion for a healthy lifestyle, incorporating diet and exercise into your daily routine that you now want to share with others? This diploma will teach you everything you need to know about being an effective fitness instructor/personal trainer and helping your c …
    £39

  • Customer Service/ Success Diploma (Level 2 & 3) - CPD Certified

    StudyHub
    Save Money, Learn & Earn > 4 Career-Oriented Courses > Free Gift > PDF Certificate Included > Free Exam
    • Online
    • 10 hours · Self-paced
    • Certificate(s) included
    • 40 CPD points
    • Tutor support
    Great service
    24 Hour Flash Deal 4 -in-1 Customer Service Diploma (Level 2 & 3) - CPD Certified Bundle Take the initial steps toward a successful long-term career by studying the Customer Service Diploma (Level 2 & 3) - CPD Certified package online with StudyHub through our online …
    Save 3%
    £29.99 £31

  • Hotel Management Diploma

    CPD Courses
    Advanced Diploma QLS Level 7 | *FREE PDF Certificate* | 228 CPD Points | +2 FREE Courses [15,000+ Enrolled Students]
    • 310 students
    • Online
    • 10.5 hours · Self-paced
    • 228 CPD points
    • Tutor support
    Great service
    Hotel Management *** 4 Courses Bundle*** **FREE Event Management Course****FREE Travel & Tourism Course**FREE COVID-19 Course Certificate of achievement in 'Hotel Management' QLS Level 7. Additional CPD Accredited 'Hotel Management' Certificate with 228 CPD points ava …
    Save 60%
    £12 £30

  • Business Administration Level 4 Advanced Course

    Oplex Careers
    • 29 students
    • Online
    • 24 hours · Self-paced
    • 24 CPD points
    • Tutor support
    Great service
    The online Business Administration Level 4 Advanced Course from Oplex Careers aims to provide further insight into the skills and knowledge essential to working in business administration and applying these principles to the working world.
    Save 20%
    £19 £24

  • Level 5 Diploma in Health and Social Care Management (RQF)

    London College of Professional Studies
    Othm Ofqual Qualification , No exams , supervisor support , friendly portal, no hidden charges
    • 849 enquiries
    • Online
    • 6 months · Self-paced
    • Regulated qualification
    • Tutor support
    Great service
    Popular
    Trending
    OTHM Level 5 Diploma in Health and Social Care Management diploma is for people who want to work in health and social care, or you may already be working in health and social care and you are looking to develop your knowledge and skills to become a future manager. The course is f …
    Save 10%
    £900 £1,000

  • Level 7 Diploma in Health and Social Care Management

    London College of Professional Studies
    Gov Ofqual approved , Specially design for Health care manager , CQC approved ,only assignment based
    • 495 enquiries
    • Online
    • 6 months · Self-paced
    • Regulated qualification
    • Tutor support
    Great service
    Highly rated
    Popular
    The objective of the Level 7 Diploma in Health and Social Care Management qualification is to develop learners’ understanding of policy, management theory and practice in health and social care. It provides learners with an opportunity to engage with the challenges facing profess …
    Save 23%
    £1,000 £1,300

  • Level 5 Diploma in Business Management

    London College of Professional Studies
    Tutor support/ Online / Study material available/Ofqual regulated qualification/ Self paced / full support
    • 59 enquiries
    • Online
    • 6 months · Self-paced
    • Regulated qualification
    • Tutor support
    Great service
    Overview The Level 5 Diploma in Business Management is a qualification that provides learners with the knowledge and skills necessary to succeed in a variety of business-related roles. It is a postgraduate-level qualification that is equivalent to the second year of a university …
    Save 40%
    £900 £1,500

  • Customer Service Representative Diploma - CPD Accredited

    StudyHub
    CPD Certified | 25-in-1 Bundle | Basic to Advanced | FREE PDF & Hardcopy Certificate | Exam & Tutor Support Included
    • Online
    • 125 hours · Self-paced
    • Certificate(s) included
    • 250 CPD points
    • Tutor support
    Great service
    24 Hour Flash Deal **25-in-1 Customer Service Representative Diploma Mega Bundle** ►►► Customer Service Representative Diploma Enrolment Gifts ◄◄◄ **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter ** Take the …
    £279

  • Level 5 Diploma in Management and Leadership

    London College of Professional Studies
    `NCFE/CACHE Ofqual approved , study notes,Teacher support , 24/7 portal access, LCPS id Card
    • 21 enquiries
    • Online
    • 6 months · Self-paced
    • Regulated qualification
    • Tutor support
    Great service
    This Level 5 qualification aims to provide you with the skills you’ll need to operate as a successful manager. This practical qualification will confirm the competence of those already fulfilling a senior managerial role. It will also allow you to develop skills in a range of are …
    Save 40%
    £900 £1,500

  • Air Cabin Crew Job Preparations

    National Open College
    • Online
    • 12 months · Self-paced
    • 20 CPD points
    • Tutor support
    Great service
    The Air Cabin Crew Job Preparations course is ideal for students wanting to kick-start their air cabin crew careers.
    Save 20%
    £12 £15

  • Air Cabin Crew + Air Cabin Crew Job Preparations - Complete Career Bundle - Save Even More

    National Open College
    • 59 students
    • Online
    • 12 months · Self-paced
    • 90 CPD points
    • Tutor support
    Great service
    Study the Air Cabin Crew course today and learn how to become an air cabin crew member. From flight check-in to on-board procedures, learn the skills to get your career off to a flying start. The Air Cabin Crew Job Preparations course is ideal for students wanting to kick-sta …
    Save 58%
    £12 £29

  • Anti-Money Laundering Course - Level 3 CPD Accredited Only £12

    National Open College
    • 128 students
    • Online
    • 12 months · Self-paced
    • 20 CPD points
    • Tutor support
    Great service
    The Anti-Money Laundering course will provide learners with an understanding into the rule and regulations for money laundering and financial crime. This course looks great on the CV or if you need to comply with the Act and Rules. Upon successful completion of your final ass …
    £12

  • Failure Mode and Effects Analysis (FMEA) Training | eLearning Online Course

    100% Effective Limited
    Includes certification, 2 months access to highly interactive eLearning, 8 CPD points and lifetime support
    • 15 students
    • Online
    • 2 months · Self-paced
    • 8 CPD points
    Full certification included Unlimited exam retakes Highly interactive eLearning Process and Product FMEA syllabus Email and phone support 2 months 24/7 access Downloadable certificate included Essential learning for anyone in business FMEA stands for Failure Modes and Effec …
    £180

  • ACCA Practical Work Experience (PER)

    KBM training
    Gold Status ACCA Approved Accountancy Firm
    • 245 enquiries
    • Classroom
    • 106 hours · Part-time
    • 32 CPD points
    • Tutor support
    • Job guarantee programme
    Great service
    KBM Training and Recruitment provides high-quality ACCA Practical Accountancy Training in partnership with KBM Chartered Certified Accountants which is an ACCA-approved employer at Gold Level. You will gain hands-on practical training on various software such as Sage, QuickBoo …
    Save 33%
    £398 £600

  • Account Management Training

    KBM training
    Training on real company files
    • 58 enquiries
    • Classroom
    • Part-time or full-time
    • Regulated qualification
    • 32 CPD points
    • Tutor support
    Great service
    KBM Training and Recruitment provides high quality Account Management training suitable for accounting professionals. Candidates will gain hands on practical training on various software such as Sage, QuickBooks, Excel Etc We have carefully designed our training programs inline w …
    Save 33%
    £398 £600

  • Accounting | Practical Accounting Training on Sage 50

    KBM training
    Accounting Training with AAT Qualifications
    • 112 enquiries
    • Classroom
    • Part-time or full-time
    • Certificate(s) included
    • 32 CPD points
    Great service
    Accounting | Practical Accounting Training on Sage 50 / QuickBooks / Excel and Xero You can combine Practical Accounting Training with the following AAT Level 2 Certificate in Accounting AAT Level 3 Diploma in Accounting AAT Level 4 Diploma in Accounting Practical Accounting Trai …
    Save 33%
    £398 £600

  • Accounting | AAT Level 3 Diploma in Accounting with Work Experience

    KBM training
    Individual Tutor Support Available
    • 279 enquiries
    • Classroom
    • 6 months · Part-time
    • Regulated qualification
    • Tutor support
    Great service
    Popular
    Accounting | AAT Level 3 Diploma in Accounting gives successful students the skills and knowledge to work competently in accountancy sector and the opportunity to progress their studies in AAT Level 4 Diploma in Accounting. Price Advertised is Per Module Finance Option available …
    from £355

  • AAT Level 3 Diploma in Accounting With Free Practical Accountancy Training

    KBM training
    Free Sage 50, QuickBooks, Excel or Payroll Training
    • 156 enquiries
    • Classroom
    • 8 months · Part-time or full-time
    • Regulated qualification
    • 32 CPD points
    • Tutor support
    Great service
    AAT Level 3 Diploma in Accounting With Practical Accountancy Training gives successful students the skills and knowledge to work competently in the accountancy sector and the opportunity to progress their studies towards AAT Level 4 Diploma in Accounting. This unique combinati …
    from £355

  • AAT Level 3 Advanced Diploma in Accounting

    KBM training
    with Accounting Work Experience
    • 65 enquiries
    • Classroom
    • 8 months · Part-time or full-time
    • Regulated qualification
    • Tutor support
    Great service
    AAT Level 3 Advanced Diploma in Accounting can prepare you for jobs such as Accounts Assistant, Finance Assistant and Junior Accountant. AAT Level 2 Foundation Certificate in Bookkeeping and Practical Accountancy Training are included FREE in this course if you buy the AAT leve …
    from £355

  • SIA Trainer Level 3 Award in the Delivery of Conflict Management Training Course

    Russbridge Academy
    Approved Qualification | Become a SIA Trainer | Fast Track Result and Certificate
    • Classroom
    • Part-time
    • Regulated qualification
    • Exam(s) included
    • Tutor support
    Great service
    Russbridge Academy Ltd is a leading training provider in the United Kingdom offering vocational and career-oriented courses. We have outstanding performance with a vast number of learners in every corner of the country. Our success and service has lead to us being awarded “Train …
    £430

  • SIA Door Supervisor TOP UP & First Aid (Prices are much lower on SWBM ACADEMY website)

    SWBM Academy Ltd
    CHECK OUT PRICES ON SWBM ACADEMY WEBSITE NOW
    • 42 students
    • Classroom
    • 3 days · Full-time
    • Regulated qualification
    • Exam(s) included
    • Tutor support
    Our course prices are much higher on REED website than ON SWBM ACADEMY WEBSITE due to Reed charges. Check out prices ON SWBM ACADEMY WEBSITE. Popular question - Can this course be delivered 100% online? No, it is a classroom-based training (there is a short online learning …
    £249.99

  • SIA Security Officer TOP UP & First Aid (Prices are much lower on SWBM ACADEMY website)

    SWBM Academy Ltd
    CHECK OUT PRICES ON SWBM ACADEMY WEBSITE NOW
    • Classroom
    • 2 days · Part-time or full-time
    • Regulated qualification
    • Exam(s) included
    • Tutor support
    Our course prices are much higher on REED website than ON SWBM ACADEMY WEBSITE due to Reed charges. Check out prices ON SWBM ACADEMY WEBSITE. Course length: 1 day / 2 hrs Level 3 Emergency First Aid at Work – 1 Day (8.5 hours) / Highfield Accredited Certificate / Valid for …
    £239.99

  • AAT Level 3 Diploma in Accounting with Practical Accountancy Training

    KBM training
    • 102 enquiries
    • Classroom
    • Part-time or full-time
    • Regulated qualification
    • Tutor support
    Great service
    This unique combination of AAT Level 3 and Practical Sage Training, delivered by highly qualified Accountants is suitable to prepare you for jobs such as Accounts Assistant and Finance Assistant. AAT Level 2 Foundation Certificate in Bookkeeping and Practical Accountancy Training …
    from £355

  • AAT Level 4 Professional Diploma in Accounting with Work Placement

    KBM training
    AAT Level 4 Professional Diploma in Accounting
    • 188 enquiries
    • Classroom
    • 6 months · Part-time
    • 32 CPD points
    • Tutor support
    Great service
    KBM Training is delighted to introduce a unique AAT Level 4 Professional Diploma in Accounting with Practical Accountancy Training . This program is designed to equip the candidates with all theoretical and practical skills to get into the Job straight after completing the progr …
    from £355

  • Exceptional Service Skills for Technical People / Support - One Day Course

    Hamilton Mercer
    • Classroom
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    It takes more than technical know-how to work successfully on a helpdesk. Being organised, a strong communicator and having the ability to keep calm under pressure are all essential. If you work on a helpdesk, or if you’re pursuing helpdesk roles, this course will help you to dev …
    £495

  • Professional Email Writing - One Day Course

    Hamilton Mercer
    • Classroom
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    There’s a world of difference between a hastily typed email and a carefully crafted message that gets the right response from recipients. Hamilton Mercer’s Service Methodologies™ help people to craft persuasive communications that don’t solely rely on ‘! High Importance’ flaggi …
    £495

  • Professional Telephone Skills - One Day Course

    Hamilton Mercer
    • Classroom
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    The way in which you conduct yourself on the phone at work speaks volumes about your attitude, commitment and level of professionalism. It also goes a long way towards creating the right impression of your organisation. When you get it right you not only help to meet the caller’s …
    £495

  • Professional Receptionist

    Hamilton Mercer
    • 23 enquiries
    • Classroom
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    Popular
    The receptionist is the face of the organisation and is therefore responsible for making an excellent first impression with guests and business partners who attend an organisation’s premises. Adopting a professional approach to this role will not only benefit your organisation bu …
    £495

  • Consistently Delivering Exceptional Service

    Hamilton Mercer
    • Classroom
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    Customer service shouldn’t just be exceptional; it should be consistently exceptional. Delivering exceptional service will demonstrate a positive, determined, can-do approach that increases customer desire for your product or service. Delivering consistently exceptional customer …
    £495

  • Dealing with Challenging People / Situations

    Hamilton Mercer
    • Classroom
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    Popular
    To handle difficult customers or situations successfully, you must take the other person’s perception into account. The customer might not always be factually correct, but their perception is always their reality. Self-awareness and self-control are vital when it comes to dealing …
    £495

  • Effective Delegation Skills

    Hamilton Mercer
    • Classroom
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    • Tutor support
    A person can only do so much. If you want to accomplish more – and create opportunities for others to expand their skills – you must learn to delegate effectively. Hamilton Mercer’s Delegation Methodologies™ help individuals to improve productivity, optimise efficiency, develop o …
    £495

  • Effective Complaint Hnadling

    Hamilton Mercer
    • Classroom
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    • Tutor support
    Rushing to ‘close complaints down’, hiding behind a complaints procedure’ and seeing complaints as an ‘inconvenience’ are guaranteed ways to infuriate customers. Hamilton Mercer’s Service Methodologies™ empower people to own complaints, adapt communication styles accordingly, and …
    £495

  • ILM & CPD Executive Assistant PA Business Diploma

    Global PA Association
    Classroom based course with study materials, tutor support
    • 54 enquiries
    • Classroom
    • 3 days · Full-time
    • Certificate(s) included
    • 25 CPD points
    • Tutor support
    Great service
    Popular
    The Global PA Business Diploma has been designed for Executive Assistants, Executive PAs, Personal Assistants, Office Managers, Team Assistants who wish to advance their business and management skills and capabilities to become a proactive contributor at Senior Management level T …
    £1,530
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FAQs

Reed Courses advertises a large variety of Customer service courses which are delivered by a range of learning providers. The Customer service courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a Customer service course which provides CPD points/hours or qualifications, there are a number of learning options available.

If you're looking for Customer service courses, you might also be interested in Retail, Retail management and Buying. These courses can be taken to further enhance your understanding of the subject. By having a broader understanding of the subject can help you to improve your professional or personal development.

In addition to free Customer service courses, Reed Courses also has plenty of paid for online Customer service courses, designed to meet all kinds of learning goals and to suit a range of preferred study methods.

Reed Courses advertises a variety of free online Customer service courses. Alternatively you'll be able to enrol on an online Customer service course of your choosing, and study entirely online. If you'd prefer an in-person learning experience, you could take a classroom Customer service course where you'll be taught in a classroom at a given location. Reed Courses also advertises distance learning courses and in-company Customer service courses from a variety of learning providers.
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