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Beginner Customer service Regulated qualification courses

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  • Level 5 Diploma in Education and Training (DET - Previously DTLLS)

    Janets
    Level 5 DET | Ofqual Regulated Qualification | Awarded by Focus Awards | Road to QTLS | Expert Tutor Support
    • Online
    • 390 hours · Self-paced
    • Regulated qualification
    • Exam(s) included
    • Tutor support
    Great service
    Are you enthusiastic about shaping the future through education and training? In today's rapidly evolving educational landscape, the demand for skilled and adaptable educators has never been more significant. This field offers a world of exciting career opportunities. Dive into t …
    £550

  • Principles of Customer Service Certificate RQF

    NCC Home Learning
    Enquire Now for £50 off | Expert tutors, Course and Certificate all inclusive - Study at home via Online or Paper study
    • Online
    • 12 months · Self-paced
    • Regulated qualification
    • Exam(s) included
    • Certificate(s) included
    • Tutor support
    Great service
    ...modules Unit 1: Understand the customer service environment Unit 2: Principles of Business Unit 3: Resolving customers' problems and complaints Unit 4: Understanding customers and customer retention Unit 5: Understand how to monitor customer service interactions and feedback Unit …
    £389

  • Level 1 Award in Customer Service

    Britannia School of Leadership and Management LTD
    No Hidden Fees, Specialist Tutor Support, Progression Opportunities, Ofqual Regulated
    • 12 students
    • Online
    • 60 hours · Self-paced
    • Regulated qualification
    • Tutor support
    ...Customer Services (RQF) NCFE Level 2 Diploma in Skills for Business Level 2 Diploma in Business Administration (RQF) Unit Structure Unit 1: Principles of Customer Service This course is ideal for learners preparing to enter the customer services sector and those currently working …
    £65

  • Level 3 Diploma in Customer Services

    Britannia School of Leadership and Management LTD
    Specialist Tutor Support, No Hidden Fees, Great Reviews, Progression Opportunities
    • Online
    • 550 hours · Self-paced
    • Regulated qualification
    • Tutor support
    ...Build and Maintain Effective Customer Relations Unit 7: Resolve Customers' Problems Unit 8: Champion Customer Service Unit 9: Organise and Deliver Customer Service Unit 10: Understand the Customer Service Environment Unit 11: Understand Customers and Customer Retention Unit 12: Monitor …
    £360

  • Level 1 Certificate in Customer Service

    Britannia School of Leadership and Management LTD
    No Hidden Fees, Specialist Tutor Support, Progression Opportunities, Ofqual Regulated
    • Online
    • 373 hours · Self-paced
    • Regulated qualification
    • Tutor support
    ...Level 1 Certificate in Customer Service (RQF) is an accredited and Ofqual regulated qualification, taught 100% online. This Level 1 Customer Service Certificate is intended for training those who deal with customers regularly or wish to deal with customers as part of their job role …
    Save 78%
    £87 £400

  • Entry Level Certificate for Introduction to Customer Service

    Britannia School of Leadership and Management LTD
    No Hidden Fees, Specialist Tutor Support, Progression Opportunities, Ofqual Regulated
    • Online
    • 130 hours · Self-paced
    • Regulated qualification
    • Tutor support
    ...deliver a good customer service experience and professionally deal with customer requests, queries, and complaints. Introduction to customer care is suitable for learners interested in various areas in which customer service is important. The introduction of customer will contribute to …
    £65

  • Level 2 NVQ Certificate in Customer Service

    Britannia School of Leadership and Management LTD
    No Hidden Fees, Specialist Tutor Support, Ofqual Regulated, Progression Opportunities
    • 25 students
    • Online
    • 280 hours · Self-paced
    • Regulated qualification
    • Tutor support
    ...Diploma in Customer Services (RQF) NCFE Level 3 Diploma in Skills for Business Unit Structure Unit 1: Communicate effectively with customers Unit 2: Communicate using customer service language Unit 3: Follow the rules to deliver customer service Unit 4: Deliver customer service using service …
    £240

  • Level 2 Diploma in Customer Service

    Britannia School of Leadership and Management LTD
    No Hidden Fees, Specialist Tutor Support, Ofqual Regulated, CS Training
    • Online
    • 486 hours · Self-paced
    • Regulated qualification
    • Tutor support
    ...Develop customer relationships Unit 6: Communicate with Customers in Writing Unit 7: Principles of Customer Service Unit 8: Deliver Customer Service Unit 9: Resolve Customer Service Problems Unit 10: Support Customer Service Improvements Unit 11: Provide Post-transaction Customer Service …
    £269

  • Level 2 Certificate in Customer Service

    Britannia School of Leadership and Management LTD
    No Hidden Fees, Specialist Tutor Support, Progression Opportunities, Ofqual Regulated
    • Online
    • 130 hours · Self-paced
    • Regulated qualification
    • Tutor support
    ...Certificate in Customer Service (RQF) is an accredited, and Ofqual regulated 100% online qualification. The Level 2 Customer Service certificate program is aimed at learners who are currently working in or hoping to work in a customer service role. This Customer Service (CS) training …
    £165

  • Highfield Level 2 Award in Customer Service

    ENVESCA LTD
    Classroom Based One Day Course
    • Classroom
    • 1 day · Part-time
    • Regulated qualification
    • Certificate(s) included
    ...organisation’s service offer. How customer experiences are formed. The difference between customer expectations and customer satisfaction. How to create loyal fans not customers. The importance of maintaining effective customer relationships. Methods of obtaining customer feedback. Different …
    £134.40

  • Customer Service Level 3 Regulated with Communication Training

    One Education
    Awarded by NCFE I Ofqual Regulated I 5 CPD Courses Include I 12 Months Access | 24/7 Tutor Support
    • Online
    • 372 hours · Self-paced
    • Regulated qualification
    • Exam(s) included
    • Tutor support
    Great service
    ...certificate holds a Level 3 status in the Regulated Qualifications Framework (RQF). This is an impressive achievement that hiring managers hold in high regard, and they actively seek candidates who possess RQF qualifications on their resumes. So, not only will you gain valuable knowledge …
    £699

  • Customer Service Level 3 Ofqual Regulated and Startup Plan Diploma

    One Education
    Awarded by NCFE I Ofqual Regulated I 5 CPD Courses Include I 12 Months Access | 24/7 Tutor Support
    • Online
    • 375 hours · Self-paced
    • Regulated qualification
    • Exam(s) included
    • Tutor support
    Great service
    ...certificate holds a Level 3 status in the Regulated Qualifications Framework (RQF). This is an impressive achievement that hiring managers hold in high regard, and they actively seek candidates who possess RQF qualifications on their resumes. So, not only will you gain valuable knowledge …
    £699

  • Level 2 Certificate in Principles of Customer Service

    Learning Curve Group
    Online course with study materials and tutor support. Certificates are issued upon successful completion.
    • 5,528 enquiries
    • Online
    • 7 weeks · Self-paced
    • Regulated qualification
    • Tutor support
    Great service
    Trending
    ...CONTENT Learn to deliver excellent customer service Increase awareness of understanding and meeting customers’ needs Giving a great customer experience Learn from feedback and promote products and services This Level 2 Course in Customer Service can help you pursue many different …
    Free

  • Counselling and Mental Health Level 2 RQF (2 qualifications)

    NCC Home Learning
    Enquire Now for £50 off | Expert tutors, Course and Certificate all inclusive - Study at home via Online or Paper study
    • Online
    • 12 months · Self-paced
    • Regulated qualification
    • Exam(s) included
    • Certificate(s) included
    • Tutor support
    Great service
    Popular
    ...and are committed to maintaining the highest standards of customer service, qualification delivery and assessment. TQUK are fully approved as an awarding organisation by ofqual and award RQF courses in a number of sectors. RQF courses have various credits values which can be applied …
    £749

  • Retail Operations Certificate Level 2 RQF

    NCC Home Learning
    Enquire Now for £50 off | Expert tutors, Course and Certificate all inclusive - Study at home via Online or Paper study
    • Online
    • 160 hours · Self-paced
    • Regulated qualification
    • Exam(s) included
    • Tutor support
    Great service
    Popular
    Trending
    ...business and attract customers through your store, the Retail Operations Certificate is perfect for anyone working in this challenging sector. This RQF Level 2 course will help you define your knowledge of the retail selling process, how to manage teams, resolve customer queries and more …
    £429

  • Information, Advice or Guidance Certificate Level 2 RQF

    NCC Home Learning
    Enquire Now for £50 off | Expert tutors, Course and Certificate all inclusive - Study at home via Online or Paper study
    • 32 enquiries
    • Online
    • 160 hours · Self-paced
    • Regulated qualification
    • Tutor support
    Great service
    ...advice or guidance role such as: - Careers advisor - Counsellor - Customer Service Advisor - Debt advisor - Employment advisor - Help-desk advisor - Housing support worker - Learning support worker - Legal services support worker - Peer mentor. To be awarded the NCFE Level 2 Certificate …
    £359

  • Level 5 Diploma in Education and Training (RQF)| DET

    Janets
    Level 5 DET | Ofqual Regulated | By Focus Awards | Expert Tutor Support | Leads to QTS | 100% Online | DTLLS
    • Online
    • 390 hours · Self-paced
    • Regulated qualification
    • Exam(s) included
    • Certificate(s) included
    • Tutor support
    Great service
    ...and rewarding field of teaching with our prestigious Focus Awards Level 5 Diploma in Education and Training (RQF) course. The Level 5 Diploma in Education and Training (RQF) | DET, has been designed by industry experts for learners working in educational settings or wishing to become …
    £550

  • Level 2 Certificate in Customer Service for Health and Social Care Settings

    Learning Curve Group
    Complete online for FREE when it suits you, with study materials and tutor support. Customer Service skills for Care
    • 2,402 enquiries
    • Online
    • 6 weeks · Self-paced
    • Regulated qualification
    • Tutor support
    Great service
    Trending
    ...relationships with customers in a health and social care setting, using effective communication. COURSE CONTENT Understanding customer expectations in health and social care settings How to identify the types of customers who interact with health and social care services Different communication …
    Free

  • Focus Awards Level 3 Award in Supporting Teaching and Learning in Schools (RQF)

    Janets
    Level 3 STL | Ofqual Regulated Qualification | Awarded by Focus Awards | Expert Tutor Support
    • Online
    • 80 hours · Self-paced
    • Regulated qualification
    • Exam(s) included
    • Tutor support
    Great service
    ...you aspire to make a difference in the field of education? The Focus Awards Level 3 Award in Supporting Teaching and Learning in Schools (RQF) offers an opportunity to embark on a rewarding journey. This course not only equips you with essential skills but also connects you to the …
    £390

  • Retail Management with Level 2 Skills for Business (RQF)

    One Education
    Awarded by NCFE I Ofqual Regulated I 5 CPD Courses Include I 12 Months Access | 24/7 Tutor Support
    • Online
    • 390 hours · Self-paced
    • Regulated qualification
    • Exam(s) included
    • Tutor support
    Great service
    ...certificate holds a Level 2 status in the Regulated Qualifications Framework (RQF) . This is an impressive achievement that hiring managers hold in high regard, and they actively seek candidates who possess RQF qualifications on their resumes. So, not only will you gain valuable knowledge …
    £549

  • Level 2 Skills for Business (RQF) with Decision Making & Critical Thinking

    One Education
    Awarded by NCFE I Ofqual Regulated I 5 CPD Courses Include I 12 Months Access | 24/7 Tutor Support
    • Online
    • 379 hours · Self-paced
    • Regulated qualification
    • Exam(s) included
    • Tutor support
    Great service
    ...certificate holds a Level 2 status in the Regulated Qualifications Framework (RQF) . This is an impressive achievement that hiring managers hold in high regard, and they actively seek candidates who possess RQF qualifications on their resumes. So, not only will you gain valuable knowledge …
    £549

  • HLTA Level 4 Certificate for Higher Level Teaching Assistants (RQF)

    Janets
    Level 4 HLTA | Ofqual Regulated Qualification | Focus Awards | Expert Tutor Support | FREE Certificate, Assessment
    • Online
    • 108 hours · Self-paced
    • Regulated qualification
    • Exam(s) included
    • Certificate(s) included
    • Tutor support
    Great service
    ...Education and Training (RQF): Foundational course for teaching and training roles. Focus Awards Level 4 Certificate in Education and Training (RQF): Comprehensive program for aspiring educators and trainers. Focus Awards Level 5 Diploma in Education and Training (RQF): Advanced qualification …
    £490

  • HLTA - Level 4 Certificate for Higher Level Teaching Assistants (RQF)

    Janets
    Ofqual Regulated Qualification | Focus Awards | FREE Certificate, Assessment & 20 Premium Courses | Expert Support
    • Online
    • 108 hours · Self-paced
    • Regulated qualification
    • Exam(s) included
    • Certificate(s) included
    • Tutor support
    Great service
    ...career prospects. Focus Awards Level 3 Award in Education and Training (RQF): A foundational course for those interested in teaching and training roles. Focus Awards Level 4 Certificate in Education and Training (RQF): A comprehensive program designed for aspiring educators and trainers …
    £490

  • Focus Awards Level 4 Certificate in Education and Training (RQF)

    Janets
    Level 4 CET | Ofqual Regulated Qualification | Awarded by Focus Awards | Expert Tutor Support
    • Online
    • 140 hours · Self-paced
    • Regulated qualification
    • Exam(s) included
    • Tutor support
    Great service
    ...yourself on a fascinating journey in the world of education. You can do this by taking the Level 4 Certificate in Education and Training (RQF) qualification. It's a special qualification given by Focus Awards, and it's approved by Ofqual, a trusted organization. Here's the thing: …
    £490

  • Level 3 Business and Management (RQF) with Emphasis on Entrepreneurship Training

    One Education
    Awarded by NCFE I Ofqual Regulated I 5 CPD Courses Include I 12 Months Access | 24/7 Tutor Support
    • Online
    • 180 hours · Self-paced
    • Regulated qualification
    • Exam(s) included
    • Tutor support
    Great service
    ...certificate holds a Level 2 status in the Regulated Qualifications Framework (RQF). This is an impressive achievement that hiring managers hold in high regard, and they actively seek candidates who possess RQF qualifications on their resumes. So, not only will you gain valuable knowledge …
    £500

  • Focus Awards Level 3 Award in Education and Training (RQF)

    Janets
    Level 3 AET | Ofqual Regulated Qualification | Awarded by Focus Awards | Expert Tutor Support
    • Online
    • 120 hours · Self-paced
    • Regulated qualification
    • Exam(s) included
    • Tutor support
    Great service
    ...established standards. A qualification that holds recognized value. Outstanding customer service support. Elevate your teaching career with the Focus Awards Level 3 Award in Education and Training (RQF) . This course bundle equips you with vital skills in understanding educational …
    £349
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FAQs

Reed Courses advertises a large variety of Customer service courses which are delivered by a range of learning providers. The Customer service courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a Customer service course which provides CPD points/hours or qualifications, there are a number of learning options available.

If you're looking for Customer service courses, you might also be interested in Business, Business studies and Entrepreneurship. These courses can be taken to further enhance your understanding of the subject. By having a broader understanding of the subject can help you to improve your professional or personal development.

Yes, Reed Courses has a wide range of free courses in a variety of subject areas. These free courses are a great way to explore a subject you're interested in without a financial commitment. You can find them by visiting the free page.
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