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Customer service courses

Whether in an office or on a shop floor in retail, poor customer service can do irreparable damage to a business's reputation. This even applies to online interactions, with customers now expecting companies to deliver excellent customer via social media. In today's world, every employee - from call centre staff to business administration - is a brand ambassador. Our customer service training courses will arm you and your team with the skills to deliver consistently exceptional customer service, and the know-how to prevent the potential consequences of poor experiences.

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  • SAP MDG (Master Data Governance)

    Uplatz
    Self-paced videos, Lifetime access, Study material, Certification prep, Technical support, Course Completion Certificate
    • 51 students
    • Online
    • 31.4 hours · Self-paced
    • Certificate(s) included
    Uplatz offers this comprehensive training on SAP MDG (Master Data Governance) module. This is video-based online course (self-paced training). You will be awarded Course Completion Certificate at the end of the course. SAP MDG (SAP Master Data Governance) is a module by SAP …
    Save 7%
    £12 £13

  • Line Management CPD Certified

    One Education
    CPD UK Certified | Advanced Audiovisual Lessons | Tutor Support included | Special Price
    • Online
    • 4 hours · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    The Line Management is all you need to advance your career in the relevant fields. Enrol now to discover everything you need to know about the Line Management and the skills to improve your talents in this field and be confident in your knowledge bucket with One Education as your …
    £15

  • Sage 50 / QuickBooks / Excel / Xero Training

    KBM training
    Work Experience with Qualified Accountants
    • 491 enquiries
    • Online
    • 80 hours · Part-time or full-time
    • Certificate(s) included
    • 8 CPD points
    • Tutor support
    Great service
    Sage 50 Training/ QuickBooks Training / Excel Training / Xero Training You can have multiple degrees and qualifications, but if you do not have relevant accounting work experience, finding a job will be very difficult. We can train you on all the popular accounting software such …
    Save 50%
    £244 £488

  • Veterinary Receptionist Level 3 Course

    Animal Training College
    CPD Accredited - Tutor Support - Exams Included - Special Offer - Enrol Today!
    • 337 students
    • Online
    • 70 hours · Self-paced
    • Certificate(s) included
    • 7 CPD points
    • Tutor support
    Great service
    Take the Veterinary Reception Level 3 Course - CPD Accredited course. Study online with 12 months unlimited access. PDF Certificate Included. Complete the course anytime in 12 months. Access your course anytime, anywhere. Learn on PC, Laptop or any Smart Device. Tutor Support …
    Save 50%
    £12 £24

  • Language Skills: French, German, Spanish, Italian, Portuguese - CPD Accredited

    Skill Up
    CPD Accredited | 6-in-1 Premium Bundle | Free PDF Certificates | New & Updated | 24/7 Tutor Support
    • 13 students
    • Online
    • 36 hours · Self-paced
    • Certificate(s) included
    • 70 CPD points
    • Tutor support
    Great service
    Learning a language is a time-consuming and difficult process that takes dedication, persistence, and hard training. You already know that if you're reading this. What you may not realise is that there are ways available to help you study more successfully, making the most of you …
    Save 10%
    £35 £39

  • Touch Typing Essentials

    Discover Training
    6-in-1 Cost Effective Bundle | CPD Accredited | 6 FREE PDF Certificates | 80 CPD Points | Lifetime Access
    • 118 students
    • Online
    • 16 hours · Self-paced
    • Certificate(s) included
    • 80 CPD points
    • Tutor support
    * BIGGEST Sale in the Market! Discover Training Aims To Exceed Your Expectations, Not Your Budget * Unlock your true typing potential with our comprehensive touch typing course. Imagine typing at lightning speed without even looking at the keyboard. Such is the power of touch typ …
    £25

  • Logistics Management Online Training

    EduCBA
    • Online
    • 10 hours · Self-paced
    • Certificate(s) included
    Logistics Management Online Training 10+ Hours OF HD VIDEOS Verifiable CERTIFICATION Practical SKILLS DEVELOPMENT Accelerate YOUR CAREER Lifetime Access 24*7 Unlimited Access Access through any device Technical support Mobile App Access Logistics management is a supp …
    Save 80%
    £19 £99

  • Feng Shui Interior Design Accredited Course - CPD Certified

    Trendimi
    CPD Certified | International Accreditation with ICOES | Multiple Certification Options | Detailed Training
    • 127 students
    • Online
    • 30 hours · Self-paced
    • 30 CPD points
    • Tutor support
    Great service
    Are you looking for a life less cluttered? Seeking ideas to freshen up your home? Want to attract positive energy? You’ll get the answers to all this and much more when you study our Feng Shui Interior Design Course. Feng Shui is an ancient Chinese practice where everything is h …
    Save 20%
    £12 £15

  • Level 2 Understanding Tenant Support in Social Housing

    Learning Curve Group
    Complete online for FREE when it suits you, with study materials and tutor support. Learn Tenant Support Skills
    • 2,270 enquiries
    • Online
    • 6 weeks · Self-paced
    • Regulated qualification
    • Tutor support
    Great service
    Trending
    Over 4 million people in the UK live in social housing. It’s important that anyone working in this sector is equipped with the key skills to make a real difference to the lives of tenants and the communities they live in. This fully online course in Understanding Tenant Support …
    Free

  • QuickBooks Online For Business Course

    Skill Success
    • 259 students
    • Online
    • Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    This course includes lifetime access so you can complete the course at your own speed. This course will teach you the correct way to enter your company’s financial transactions in QuickBooks Online. Whether you are new to QuickBooks Online or already using it, a QuickBooks Pr …
    Save 81%
    £29 £157

  • Electric Vehicles Specialization

    Uplatz
    Self-paced videos, Lifetime access, Study material, Certification prep, Technical support, Course Completion Certificate
    • Online
    • 45.5 hours · Self-paced
    • Certificate(s) included
    Uplatz provides this comprehensive course on Electric Vehicles Specialization . It is a self-paced course with recorded video lectures. You will be awarded Course Completion Certificate at the end of the course. Electric vehicles (EVs) are vehicles powered by one or more ele …
    £12

  • Floristry and Flower Arranging Diploma – CPD Certified

    Be-a.co.uk
    Student Discount Card Eligible | Lifetime Access | Online certified training |Online certificate and exam included
    • 777 students
    • Online
    • Self-paced
    • 15 CPD points
    • Tutor support
    Great service
    The award winning Floristry and Flower Arranging Diploma is a CPD certified stunning online course for anyone looking to start a career or hobby in Floristry or Floral Arrangement. The course is compacted in to 21 modules (full breakdown below) with many video demonstrations s …
    £69

  • HACCP Food Safety Level 3

    ECHO3 EDUCATION LIMITED
    Accredited HACCP | 5-star rated | 90 minutes | Same-day certificate | Quick & Easy
    • 232 students
    • Online
    • 2 hours · Self-paced
    • Certificate(s) included
    • 6 CPD points
    • Tutor support
    Great service
    HACCP Level 3 Food Safety course online. EU regulation 852/2004 requires that all food business have a food safety management system in place based on HACCP principles and that those responsible for the safety of food have appropriate training in HACCP. Whether you are workin …
    £25

  • Digital Marketing Advanced Training

    Lead Academy
    Level 5 Diploma| Free PDF Certificate |CPD UK & IPHM Accredited |Recognised Certificate |Video Training| Lifetime Access
    • 52 students
    • Online
    • 10.6 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Are you looking to begin your digital marketing career or want to develop more advanced skills in digital marketing? Then this Digital Marketing Advanced Training course will set you up with a solid foundation to become a confident digital marketer and help you to develop your ex …
    £12

  • CIPS Level 4 Diploma in Procurement and Supply Operations

    DLC Training
    Online, distance learning, fully tutor supported
    • 376 enquiries
    • Online
    • 24 months · Self-paced
    • Regulated qualification
    • Tutor support
    Great service
    The CIPS Level 4 Diploma in Procurement and Supply is a vocational qualification designed for professionals working at, or aspiring to, an operational and managerial level within procurement. The course is broken down into eight units to provide insight into the key responsibil …
    Enquire for pricing

  • Hotel Management : Food and Beverage Operations

    CPD Courses
    Hotel Management : Food and Beverage Operations | CPD Accredited | 10 CPD Points/Credits
    • 90 students
    • Online
    • 10 hours · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    Hotel Management Food and Beverage Operations Hotel guests expect the quality of the customer-experience to extend to every department. Comfortable rooms, a capable workforce, clean interiors and of course – outstanding food and beverage provision. Fail to meet guest expecta …
    £12

  • Garden Design & Maintenance Diploma – CPD Certified

    Be-a.co.uk
    Student Discount Card Eligible | Lifetime Access | Online certified training |Online certificate and exam included
    • 391 students
    • Online
    • 22 hours · Self-paced
    • 15 CPD points
    • Tutor support
    Great service
    Garden Design & Maintenance Diploma – CPD Certified Do you have a love for nurturing the great outdoors, are you a green-fingered gardener? Have you ever thought about obtaining a garden design diploma? With this course you could become a qualified gardener just like th …
    Save 83%
    £49 £299

  • Psychotherapist Training

    Lead Academy
    Updated Training - 2024 |Free CPD UK Accredited PDF Certificate |Recognised Certificate | Exam Included| Lifetime Access
    • Online
    • Self-paced
    • Certificate(s) included
    • 4 CPD points
    • Tutor support
    Great service
    ★★★ 2685+ Positive Reviews from Students! ★★★ What you will get? Free Microsoft Office Course with CPD Accredited PDF certificate Free CPD UK Accredited PDF Certificate from Lead Academy Free Course Completion PDF Certificate from Lead Academy Free MCQ Exam Included Lifetime Cour …
    £12

  • Hair & Beard Barbering

    One Education
    Accredited by CPD | Advanced Audiovisual Lessons | 24x7 Access & Tutor Support Included
    • 64 students
    • Online
    • 3 hours · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    The purpose of this course in hair and beard barbering is to provide pupils with the abilities and information required to comprehend and practise the profession. You will gain knowledge of the concepts and methods of hair and beard barbering, including how to trim and style hair …
    £12

  • British Cleaning Certificate (Level 5 Certificate)

    Training Express Ltd
    CPD Certified & IOH Endorsed | Free PDF Certificate included | Free Retake Exam | Lifetime Access
    • 146 students
    • Online
    • 10 hours · Self-paced
    • Certificate(s) included
    • 20 CPD points
    • Tutor support
    Great service
    If you’re looking to kickstart a career in cleaning or wish to establish your own business, but need to know more about cleaning business and safety compliance, then this course is perfect for you. It focuses on business and general workplace safety for professionals, covering ev …
    Save 78%
    £12 £55

  • Complete Copywriting Course: Write Copy That Sells

    Skill Success
    • 31 students
    • Online
    • Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    This course includes lifetime access so you can complete it at your own speed. This course is designed for those interested to learn the basics of copywriting, secrets to becoming a successful copywriter, how to use it to sell products and services, and the strategies for creatin …
    £29

  • Early Years SEN Training

    Lead Academy
    Level 5 Diploma| Free PDF Certificate |CPD UK & IPHM Accredited |Recognised Certificate |Video Training| Lifetime Access
    • 12 students
    • Online
    • 3.6 hours · Self-paced
    • Certificate(s) included
    • 6 CPD points
    • Tutor support
    Great service
    Are you looking to begin your SEN teaching career or want to develop more advanced skills in SEN teaching? Then this Early Years SEN course will set you up with a solid foundation to become a confident SEN teacher and help you to develop your expertise in SEN teaching. This E …
    £12

  • Cleaning - Institute of Hospitality Endorsed Level 5 Diploma

    Training Express Ltd
    Institute of Hospitality Endorsed Level 5 Diploma | Free PDF & HARDCOPY Certificate| Free Retake Exam | Lifetime Access
    • 142 students
    • Online
    • 5 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    This Level 5 Certificate in Cleaning is Institute of Hospitality endorsed and suitable for anyone looking to become a professional cleaner or establish a cleaning business. It covers theoretical training on cleaning procedures, chemical safety, domestic cleaning, kitchen main …
    £12

  • QUALIFI Level 8 Diploma in  Strategic Management and Leadership

    School of Business & Technology London
    Distance/Blended learning | Tutor support via learning portal | Self paced course | Study materials available
    • 277 enquiries
    • Online
    • 10 months · Self-paced
    • Regulated qualification
    • Exam(s) included
    • Tutor support
    Great service
    Level 8 Diploma in Strategic Management and Leadership is intended for creating and enhancing effective methodologies over aspiring developing organisations. This requires senior managers and directors to acquire knowledge and understanding in strategic direction there by focussi …
    Save 50%
    £1,428.38 £2,856.76

  • Office Management and Administration

    CPD Courses
    Level 7 Advanced Diploma| *FREE PDF Certificate*| 160 CPD Credits |*Free Management Skills Course* Plus MS OFFICE Course
    • 160 students
    • Online
    • 620 hours · Self-paced
    • 160 CPD points
    • Tutor support
    Great service
    Office Management and Administration Diploma in Office Management & Administration QLS Level 5. Additional CPD Accredited Certificate with 110 CPD points available with no extra study. This Office Management and Administration course comes with easy to understand e-lea …
    £12
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FAQs

Reed Courses advertises a large variety of Customer service courses which are delivered by a range of learning providers. The Customer service courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a Customer service course which provides CPD points/hours or qualifications, there are a number of learning options available.

If you're looking for Customer service courses, you might also be interested in Retail, Retail management and Sales management. These courses can be taken to further enhance your understanding of the subject. By having a broader understanding of the subject can help you to improve your professional or personal development.

In addition to free Customer service courses, Reed Courses also has plenty of paid for online Customer service courses, designed to meet all kinds of learning goals and to suit a range of preferred study methods.

Reed Courses advertises a variety of free online Customer service courses. Alternatively you'll be able to enrol on an online Customer service course of your choosing, and study entirely online. If you'd prefer an in-person learning experience, you could take a classroom Customer service course where you'll be taught in a classroom at a given location. Reed Courses also advertises distance learning courses and in-company Customer service courses from a variety of learning providers.
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