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  • Customer Service Diploma Level 2 & 3

    Training Express Ltd
    Free PDF & Hardcopy Certificates | CPD Accredited | Free Retake Exam | Lifetime Access
    • 716 students
    • Online
    • 0.7 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Highly rated
    Popular
    ...following fields: Sales Representatives Retail Telemarketers Front Desk Receptionists Managing Customer Excellence Customer service management Customer Account Advisor Customer Account Executive Customer Accounts Advisor Customer Consultant Customer Administrator Customer Coordinator Customer …
    Save 14%
    £12 £14

  • Customer Service Diploma (Level 2 & 3) Plus Sales and Marketing Skills - CPD Certified

    NextGen Learning
    CPD Accredited Diploma + 5 FREE Premium Courses + Free PDF Certificate + Get Instant & Lifetime Access
    • 139 students
    • Online
    • 2.4 hours · Self-paced
    • Certificate(s) included
    • 60 CPD points
    • Tutor support
    Great service
    Highly rated
    ...in Know Your Customer & Customer Due Diligence Level 3 Diploma for Customer Service Skills (RQF) Level 1 Award in Customer Service (RQF) Level 1 Certificate in Customer Service (RQF) Level 2 Award in Customer Service (RQF) Level 2 Diploma in Customer Service (RQF) Level 2 NVQ Certificate …
    Save 20%
    £12 £15

  • Level 2 & 3 Customer Service

    Knowledge Gate
    CPD Accredited>FREE PDF Certificate Upon Completion!>FREE Video on Customer Service> No Exam Required
    • Online
    • 1.3 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    ...management Customer Account Advisor Customer Account Executive Customer Accounts Advisor Customer Consultant No formal entry requirements exist for the Customer Service course, which is open to everyone. This course can help you to work in satisfying customers in any sector. In addition …
    Save 39%
    £12 £19.99

  • Customer Service Helpdesk & Technical Support

    Training Express Ltd
    Free Functional Skills IT Level 2 Course | CPD Certified | Free PDF & Hard Copy Certificate | Free Retake Exam
    • 65 students
    • Online
    • 8 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Popular
    ...from. The following job sectors of Customer Service Helpdesk & Technical Support Course are: Service Helpdesk & Technical Support Technical Support Engineer IT Support Analyst Technical Support Consultant Customer Service Executive IT Service Desk Analyst …
    Save 14%
    £12 £14

  • Customer Service: Customer Care Skills with Proper Telephone Etiquettes Training

    Learndrive
    Training Duration: 94 Minutes + MCQ Based Assessment + PDF Certificate: Free + Vaiditiy: Lifetime + Retake: Unlimited
    • Online
    • 1.9 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...Customer Service: Customer Management Customer Service: Module 4 MCQ Customer Service: Dealing With Angry Customers Customer Service: Module 11 MCQ Customer Service: Providing Great Customer Care Service Customer Service: Module 2 MCQ Customer Service: Greeting Customers Professionally …
    Save 7%
    £12 £12.99

  • Call Centre & Customer Service Training

    Online Training Academy
    CPD Accredited ! Free Certification | FREE Retake Exam | Lifetime Access | No Hidden Fees.
    • Online
    • 0.7 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    ...Call Centre & Customer Service. Moreover, this course is ideal for: Individuals aspiring for customer service or call centre roles. Professionals seeking to enhance customer communication and service skills. Job seekers aiming for entry-level positions in customer support. Anyone …
    Save 20%
    £12 £15

  • Customer Service Diploma Level 2 & 3 & Customer Relationship Management (CRM)

    Training Edge
    4 in 1 Bundle | Free 4 PDF Certificate Included | Instant Access | 14 Day Money Back Guarantee | 100% Pass Rate
    • New course!
    • Online
    • 7.4 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...Understanding Your Customers Module 3: The Customer-Focused Organisation Module 4: Creating Customer Service Strategy Module 5: Training & Development for Effective Customer Service Module 6: Building Strong Relationship With Customers Module 7: Communication in Customer Service Module 8: …
    Save 7%
    £12 £13

  • Retail Customer Service - Level 3 CPD Accredited

    Oplex Careers
    • 177 students
    • Online
    • 10 hours · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    ...Signs of Increasing Anger and Aggression • Conflict Resolution Increasing Sales through Customer Service • Types of Customer • Up-Selling and Cross-Selling • Social Media • Methods for Increasing Sales Customer Feedback • Types of Feedback • Use of Feedback Forms • Negative Feedback …
    Save 36%
    £12 £19

  • Customer Service: Customer Service Level 6

    UK Professional Development Academy LTD
    Level 6 Diploma in Customer Service, 100% success rate , 100 CPD Points, Quiz based assessment included
    • 78 students
    • Online
    • 4 weeks · Self-paced
    • 100 CPD points
    • Tutor support
    Great service
    ...and experience in Customer Service and handling customers’ emotions is required. If you have level 1 customer service, Level 2 customer service, level 3 customer service, Level 4 customer service, and customer service level 5, then this Level 6 customer service has boosted your career …
    Save 42%
    £12 £21

  • Diploma in Customer Service - Level 5 CPD Accredited

    Brentwood Open learning College
    Certificate QLS Level 5 | *FREE PDF Certificate* |120 CPD Credits | **PR & Problem Solving Free Courses*
    • 484 students
    • Online
    • 450 hours · Self-paced
    • 60 CPD points
    • Tutor support
    Great service
    Highly rated
    ...Unprofitable Customers This Customer Service unit covers the following topics: Dealing with Unprofitable Customers Customer Behaviour and Customer Behaviour Database Customer Value Analysis Change Unprofitable Customers into Profitable Customers Evaluating Your Customers’ Value, …
    Save 45%
    £12 £22

  • Level 1 Certificate in Customer Service

    Britannia School of Leadership and Management LTD
    No Hidden Fees, Specialist Tutor Support, Progression Opportunities, Ofqual Regulated
    • Online
    • 373 hours · Self-paced
    • Regulated qualification
    • Tutor support
    ...Level 1 Certificate in Customer Service (RQF) is an accredited and Ofqual regulated qualification, taught 100% online. This Level 1 Customer Service Certificate is intended for training those who deal with customers regularly or wish to deal with customers as part of their job role …
    Save 78%
    £87 £400

  • Customer Service Skills Level 2 Course - CPD Accredited

    Oplex Careers
    • 25 students
    • Online
    • 12 hours · Self-paced
    • 12 CPD points
    • Tutor support
    Great service
    ...food ~ Sales Common Misconceptions about Customer Service. ~ What people think about customer service ~ What it’s really like Case Studies- Part 1. ~ List of jobs that require customer service skills ~ Case studies Case studies- Part 2. ~ List of jobs that require customer service skills …
    Save 36%
    £12 £19

  • Diploma in Customer Service - CPD Course

    Oxford Home Study College
    CPD Accredited | Advanced Diploma QLS Level 5 | 120 CPD Points |+2 FREE Courses [12,000+ Students] FREE PDF Certificate
    • 152 students
    • Online
    • 450 hours · Self-paced
    • 120 CPD points
    • Tutor support
    Great service
    Highly rated
    ...Unprofitable Customers This Customer Service unit covers the following topics: Dealing with Unprofitable Customers Customer Behaviour and Customer Behaviour Database Customer Value Analysis Change Unprofitable Customers into Profitable Customers Evaluating Your Customers’ Value, …
    Save 25%
    £12 £16

  • Diploma in Customer Service Fraud Officer at QLS Level 4

    Janets
    Level 4 QLS Endorsed Training | 120 CPD Points | Free PDF Certificate | 24/7 Tutor Support | Lifetime Access
    • Online
    • 370 hours · Self-paced
    • Certificate(s) included
    • 120 CPD points
    • Tutor support
    Great service
    Are you ready to embark on a transformative journey towards becoming a proficient Customer Service Fraud Officer? Our Diploma in Customer Service Fraud Officer at QLS Level 4 offers a unique and comprehensive learning experience that will equip you with the knowledge …
    Save 20%
    £12 £15

  • Customer Service Skills Level 2 & 3 Course - Level 2 & 3 CPD

    Course Pride
    CPD Course, Free CPD Digital Certificate included, Final Exam included, 24/7 Access, Tutor Support and More
    • Online
    • 100 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    ...List of jobs that require customer service skills ~ Case studies Final Assessment The Customer Service Level 3 Course is split into the following modules: Introduction to Customer Service The importance of customer service Understanding customers needs Building trust and …
    Save 69%
    £12 £39

  • Level 3 Diploma in Customer Service - QLS Endorsed

    Janets
    Level 3 QLS Endorsed Training | 120 CPD Points | Free PDF Certificate | 24/7 Tutor Support | Lifetime Access
    • 16 students
    • Online
    • 150 hours · Self-paced
    • Certificate(s) included
    • 120 CPD points
    • Tutor support
    Great service
    ...Level 3 Diploma in Customer Service - QLS Endorsed course is ideal for individuals of all levels including: Telemarketers Front Desk Receptionists Customer service management Customer Consultant Customer Administrator Customer Coordinator Customer Care Customer Support There is …
    Save 20%
    £12 £15

  • Travel Agent, Customer Service with Tourism Marketing- QLS Endorsed

    One Education
    CPD QS Certified | Level 5 Endorsed Diploma | Exclusive Course Materials | Lifetime Access
    • 235 students
    • Online
    • 390 hours · Self-paced
    • 150 CPD points
    • Tutor support
    Great service
    ...Friday) Travel Agent and Consultant Training Introduction to Travel and Tourism Tourism Products and Services Tour Operating and Travel Retailing Marketing in Travel and Tourism Developing Communication Skills Customer Service and Satisfaction Customer Relationship Management (CRM) …
    Save 33%
    £12 £18

  • Customer Assistant Diploma

    EDURISE
    CPD Certified| Free PDF Certificate | Lifetime Access | Learner Support | No Hidden Fees | 100% Success Rate
    • Online
    • 1.2 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...essential customer service skills to enhance their employability and secure positions in customer-focused roles. Sales and Marketing Professionals: Sales and marketing professionals aiming to strengthen customer relationships, improve customer retention, and increase sales through …
    Save 42%
    £14.99 £25.99

  • Telephone Etiquette Training

    EDURISE
    CPD Certified | Free PDF Certificate | Lifetime Access | Learner Support | No Hidden Fees | 100% Success Rate
    • 21 students
    • Online
    • 1 hour · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...3. Increase Sales and Customer Satisfaction: For sales professionals and customer service representatives, phone skills directly impact your bottom line. Discover techniques for effective persuasion, objection handling, and problem-solving that lead to increased sales and higher customer …
    Save 48%
    £14.99 £28.99

  • Customer Success Manager: Fundamentals of Real Customer Success

    Nano Training
    CPD QS Accredited | Bite Size Course Materials | Quick Access | Easy to Learn | 24/7 Expert Support
    • Online
    • 0.6 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    ...Characteristics of Good Customer Service Module 3: Customer Relationship Management Module 1: Introduction to Customer Success Module 6: Problem-Solving Over the Phone Handling Customer Complaints Customer Due Diligence Characteristics of Good Customer Service Customer Relationship Management …
    Save 48%
    £12.99 £24.99

  • Level 1 Diploma in Sales and Marketing - CPD Certified

    Empower UK Employment Training
    Entry Level Career Pathway Program - No Exam - Instant Free Certificate - Free Workplace Management Toolkit
    • 25 students
    • Online
    • 5.5 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Highly rated
    Popular
    Trending
    ...Award in Sales Level 2 Certificate in Sales Level 2 Diploma in Sales Level 3 Award in Sales Level 3 Certificate in Sales Level 3 Diploma in Sales Sales & Marketing Manager Sales & Marketing Officer Sales & Marketing Head Sales & Marketing Assistant Sales Executive …
    Save 4%
    £12 £12.50

  • Sales - Full High Level Course

    London School of Business and Communication
    Discover why people would buy from you, even if your product is more expensive than the ones of your competitors!
    • Online
    • 3 months · Self-paced
    • Certificate(s) included
    • Tutor support
    ...or tab with an internet connection . This Sales Masterclass allows you to fulfill various roles, including: Salesperson Sales Executive Sales Representative Key Account Manager Sales Manager Regional Manager National Sales Manager Sales Director Business Development Manager Business …
    Save 93%
    £12 £182

  • Telephone Skills Basics

    Knowledge Gate
    Get Your Certificate Within A Day! 9 Video Lesson> Instant Access> Easy to Learn> No Exam Required> 24/7 Expert Support
    • Online
    • 1.8 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    ...Calls Module 07: Ending the Call Module 08: Telephone Etiquette for Customer Service Module 09: Best Practices of Telephone Etiquette Customer service representatives aiming to excel in telephonic interactions. Sales professionals keen on enhancing their phone conversation techniques …
    Save 39%
    £12 £19.99

  • Implementing CRM: Techniques for Effective Customer Management

    Skill Up
    Special Sale| CPD Accredited| FREE PDF Certificate & Transcript | Lifetime Access| Tutor Support | Free Exam
    • Online
    • 3 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    ...competitive business world, it is more important than ever to have a strong customer relationship management (CRM) strategy. CRM can help you to improve customer service, increase sales, and boost customer loyalty. This course will teach you the fundamentals of CRM and how to implement …
    Save 20%
    £12 £15

  • Know Your Customer (KYC)

    Apex Learning
    Flash Sale | 11-in-1 Bundle| 115 CPD Points | Gifts: Hardcopy + PDF Certificate + SID - Worth £180
    • Online
    • 47 hours · Self-paced
    • Certificate(s) included
    • 115 CPD points
    • Tutor support
    Great service
    ...What other courses are included with this Know Your Customer (KYC)? Course 01: Know Your Customer (KYC) Course 02: Sales: Psychology of Customers Course 03: Customer Relationship Management Course 04: Phone-Based Customer Service Course 05: Retail Management – Level 5 Course 06: …
    Save 10%
    £49 £55
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FAQs

Reed Courses advertises a large variety of Customer service courses which are delivered by a range of learning providers. The Customer service courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a Customer service course which provides CPD points/hours or qualifications, there are a number of learning options available.

If you're looking for Customer service courses, you might also be interested in Business, KYC and Dropshipping. These courses can be taken to further enhance your understanding of the subject. By having a broader understanding of the subject can help you to improve your professional or personal development.

In addition to free Customer service courses, Reed Courses also has plenty of paid for online Customer service courses, designed to meet all kinds of learning goals and to suit a range of preferred study methods.

Reed Courses advertises a variety of free online Customer service courses. Alternatively you'll be able to enrol on an online Customer service course of your choosing, and study entirely online. If you'd prefer an in-person learning experience, you could take a classroom Customer service course where you'll be taught in a classroom at a given location. Reed Courses also advertises distance learning courses and in-company Customer service courses from a variety of learning providers.
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