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Customer service courses in Knutsford

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  • Customer Service Diploma Level 2 & 3

    Training Express Ltd
    Free PDF & Hardcopy Certificates | CPD Accredited | Free Retake Exam | Lifetime Access
    • 742 students
    • Online
    • 0.7 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Highly rated
    Trending
    [Updated 2025] [Watch Free Preview: 1st Module of Customer Service Course] The Customer Service Diploma Level 2 & 3 - CPD Certified course is designed to provide learners with an in-depth understanding of the keys to providing successful customer service. It is ideal for thos …
    Save 14%
    £12 £14

  • Customer Service Diploma (Level 2 & 3) Plus Sales and Marketing Skills - CPD Certified

    NextGen Learning
    6 Premium Courses! QLS Endorsed & CPD Accredited Diploma + Free PDF Certificate + Get Instant & Lifetime Access
    • 141 students
    • Online
    • 2.4 hours · Self-paced
    • Certificate(s) included
    • 60 CPD points
    • Tutor support
    Great service
    Highly rated
    Need skills for the ultimate customer satisfaction ? Want to recognise and appreciate returning consumers, build relationships with local clients, and use your product knowledge to be the best man out there? Then look no further because our comprehensive Customer Service, Sales …
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    £12 £15

  • Lean Six Sigma Green Belt - Manchester

    Training Deals
    Classroom course including exam
    • 67 enquiries
    • Classroom - Manchester
    • 5 days · Full-time
    • Professional certification
    • Exam(s) included
    • Tutor support
    This course is designed to provide delegates with the knowledge required to pass the Lean Six Sigma Yellow and Green Belt exams and become a certified Lean Six Sigma Green Belt. Lean Six Sigma Green Belt is a globally sought-after qualification which indicates the holder has …
    Enquire for pricing

  • Interpersonal Conflict Training

    IgniteLearn
    Interactive Video Lessons | Free E-Certificate | Tutor Support
    • New course!
    • Online
    • 0.3 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Conflicts are inevitable, but how you handle them makes all the difference. The Interpersonal Conflict Training course equips you with the tools and strategies to navigate, manage, and resolve conflicts effectively in personal and professional settings. You will learn to turn c …
    £12

  • Leadership & Management ,Team Leader - Level 7 Advanced Diploma

    Essential Safety Training
    All-in-One Leadership Bundle: 12 Advanced Courses to Become a Skilled Manager and Team Leader with a Level 7 Diploma
    • New course!
    • Online
    • 14.6 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    ★★★ 1,500+ Positive Reviews from Students! ★★★ Join thousands of professionals who trust Leadership & Management Training for industry-leading development in leadership and management skills. Black Friday Special: Comprehensive Leadership & Management Training Bundle Up …
    £49.99

  • Managing Conflict in Retail

    IgniteLearn
    Interactive Video Lessons | Free E-Certificate | Tutor Support
    • New course!
    • Online
    • 0.3 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Conflict is an inevitable part of the retail environment, where fast-paced operations, diverse customer interactions, and team dynamics often intersect. This course equips retail professionals with practical tools and strategies to identify, address, and resolve conflicts effecti …
    £12

  • HACCP Training for Catering

    IgniteLearn
    Interactive Video Lessons | Free E-Certificate | Tutor Support
    • New course!
    • Online
    • 0.1 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Step into the dynamic world of catering with this comprehensive course designed to transform your passion for food and events into a successful career. "Training for Catering" provides hands-on skills, industry insights, and the entrepreneurial know-how to excel in a competitive …
    £12

  • ONLINE Customer Service Fundamentals

    Hodos Training
    Virtual course for companies and teams (not individuals). Material, trainer support and final test included
    • Online
    • 3 hours · Part-time
    • Tutor support
    What is excellent customer service? Excellent customer service goes beyond simply following the most effective methods, like respecting customers' time, staying positive, and providing helpful expertise. It also means consistently going above and beyond customers' expectations, …
    £630

  • Managing Customer Conflict in Hospitality

    IgniteLearn
    Interactive Video Lessons | Free E-Certificate | Tutor Support
    • New course!
    • Online
    • 0.4 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    This comprehensive course is designed to equip hospitality professionals with the tools and techniques needed to effectively manage customer conflict. In the fast-paced and service-driven world of hospitality, managing guest dissatisfaction and resolving conflicts in a profession …
    £12

  • Hospitality & Catering Level 3

    Thames College
    CPD Accredited Course | Free PDF Certificate | Instant Certificate After Completion | Course Preview Available
    • New course!
    • Online
    • 2.8 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    Great service
    The hospitality and catering industry is a vital part of the UK’s economy, blending creativity, customer service, and operational management. It contributes over £111 billion annually and employs more than 3.2 million people, making it one of the most dynamic sectors. Wheth …
    £12

  • Digital Marketing Training - DMI Certified Social Media Marketing Specialist

    e-Careers
    New Years Sale! | Guaranteed work experience** | 1 in 4 get a job*** | Marketing Training | DMI Membership
    • 219 enquiries
    • Online
    • 30 hours · Self-paced
    • Professional certification
    • Exam(s) included
    Great service
    As well as having industry-leading Digital Marketing training courses, we're now offering a programme with guaranteed work experience. Enquire today about our 'DMI Digital Marketing training with Work Experience'. Earn your digital marketing diploma in Social Media Marketing, wit …
    Save 25%
    £1,035 £1,395

  • QuickBooks Online 2020

    Study247
    Learn basic accounting principles and how to use QuickBooks effectively
    • Online
    • 8 hours · Self-paced
    • Certificate(s) included
    Accounting and book-keeping skills are always in demand in any organisation. As well as finding employment, many learners go on to set up their own book-keeping business by offering their services to local companies. QuickBooks is the UK's number 1 cloud accounting and book-keepi …
    £99

  • Visual Merchandising Diploma - CPD Approved

    Be-a.co.uk
    Student Discount Card Eligible | Lifetime Access | Online certified training |Online certificate and exam included
    • 159 students
    • Online
    • Self-paced
    • 12 CPD points
    • Tutor support
    Great service
    Visual Merchandising Diploma - CPD Certified Visual merchandising is one of a retailer’s most valuable assets. When done well, it can drive sales, inspire loyalty in customers, improve the buying experience and communicate a brand’s core values and ideals. This course will pr …
    £299

  • Level 1 Certificate in Customer Service - CPD Certified

    StudyHub
    **Limited Time Deal** - Bundle of 4 Courses + 1 FREE e-Certificate | 24/7 Tutor Support
    • 10 students
    • Online
    • 14 hours · Self-paced
    • Certificate(s) included
    • 40 CPD points
    • Tutor support
    Great service
    Do you know how much money business owners are losing due to poor customer service or how much more they could make by offering exceptional customer service? This 4 courses Level 1 Certificate in Customer Service bundle will provide you with excellent knowledge and skills to beco …
    Save 6%
    £29.99 £32

  • HACCP Food Safety Level 3

    ECHO3 EDUCATION LIMITED
    Accredited HACCP | 5-star rated | 90 minutes | Same-day certificate | Quick & Easy
    • 232 students
    • Online
    • 2 hours · Self-paced
    • Certificate(s) included
    • 6 CPD points
    • Tutor support
    Great service
    HACCP Level 3 Food Safety course online. EU regulation 852/2004 requires that all food business have a food safety management system in place based on HACCP principles and that those responsible for the safety of food have appropriate training in HACCP. Whether you are workin …
    £25

  • Sage 50 / QuickBooks / Excel / Xero Training

    KBM training
    Work Experience with Qualified Accountants
    • 505 enquiries
    • Online
    • 80 hours · Part-time or full-time
    • Certificate(s) included
    • 8 CPD points
    • Tutor support
    Great service
    Sage 50 Training/ QuickBooks Training / Excel Training / Xero Training You can have multiple degrees and qualifications, but if you do not have relevant accounting work experience, finding a job will be very difficult. We can train you on all the popular accounting software such …
    Save 50%
    £244 £488

  • Certificate in Administrative Support - Online CPD Accredited Training & Certification

    LearnPac Systems
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • Online
    • 6 hours · Self-paced
    • 6 CPD points
    • Tutor support
    Great service
    Certificate in Administrative Support - Online Training Course & Certification – CPD Accredited Administrative assistants are a key part of most office environments. They work quietly in the background, ensuring that the business runs smoothly and efficiently. This onli …
    £19.99

  • Certificate in Creating a Great Webinar - Online Training Course & CPD Certification

    LearnPac Systems
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • Online
    • 6 hours · Self-paced
    • 6 CPD points
    • Tutor support
    Great service
    Certificate in Creating a Great Webinar - Online Training Course & Certification – CPD Accredited Webinars are a great inexpensive way to reach many people. Webinars are great tools if you want to market a new or improved product, train employees, demonstrate a new task, …
    £19.99

  • Handling a Difficult Customer - Online Course - CPD Accredited

    LearnPac Systems
    CPDUK Accredited | Instant Course Access | Includes Assessment & Certificate | Instant Certificate Download
    • Online
    • 4 hours · Self-paced
    • 4 CPD points
    • Tutor support
    Great service
    Handling a Difficult Customer - Online Course - CPD Accredited Welcome to our online Handling a Difficult Customer training course. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK). Customer service is a …
    £19.99

  • Customer Service Executive - Job Ready Skills Programme & Complete Career Guide

    Training Express Ltd
    Get Lifetime Access 2000+ Course Library| FREE Certificate | Lifetime Access | 225 CPD Points | Full Fledged CPD Diploma
    • 10 students
    • Online
    • 3 months · Self-paced
    • Certificate(s) included
    • 200 CPD points
    • Tutor support
    • Job guarantee programme
    Great service
    Enrol in Our Job Ready Skills Programme & Complete Career Guide and Gain Access to 2000+ Courses Plus Free Certificate to Showcase Your Achievements! What is Included? Lifetime Access to 2000+ Courses 20 Customer Service Executive Core Training 20 Complete Career Support Cour …
    £499

  • Trade Show Staff Training – Online Course – CPD Accredited

    LearnPac Systems
    CPDUK Accredited | Instant Course Access | Includes Assessment & Certificate | Instant Certificate Download
    • Online
    • 4 hours · Self-paced
    • 4 CPD points
    • Tutor support
    Great service
    Trade Show Staff Training – Online Course – CPD Accredited. Welcome to our online Trade Show Staff training course. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK). Deciding to attend a trade show is a s …
    £19.99

  • Improving Mindfulness Training – Online Course – CPD Accredited

    LearnPac Systems
    CPDUK Accredited | Instant Course Access | Includes Assessment & Certificate | Instant Certificate Download
    • Online
    • 4 hours · Self-paced
    • 4 CPD points
    • Tutor support
    Great service
    Improving Mindfulness Training – Online Course – CPD Accredited Welcome to our online Improving Mindfulness training course. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK). Improving mindfulness is abou …
    £19.99

  • Risk Assessment and Management - Online Course - CPD Accredited

    LearnPac Systems
    CPDUK Accredited | Instant Course Access | Includes Assessment & Certificate | Instant Certificate Download
    • 19 students
    • Online
    • 4 hours · Self-paced
    • 4 CPD points
    • Tutor support
    Great service
    Risk Assessment and Management - Online Course - CPD Accredited. Welcome to our online Risk Assessment and Management training course. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK). It is not possible …
    £19.99

  • Workplace Violence - Online Course - CPD Accredited

    LearnPac Systems
    CPDUK Accredited | Instant Course Access | Includes Assessment & Certificate | Instant Certificate Download
    • Online
    • 4 hours · Self-paced
    • 4 CPD points
    • Tutor support
    Great service
    Workplace Violence - Online Course - CPD Accredited. Welcome to our online Workplace Violence training course. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK). Workplace harassment is illegal and destruc …
    £19.99

  • Hiring Strategies Training – Online Course – CPD Accredited

    LearnPac Systems
    CPDUK Accredited | Instant Course Access | Includes Assessment & Certificate | Instant Certificate Download
    • Online
    • 4 hours · Self-paced
    • 4 CPD points
    • Tutor support
    Great service
    Hiring Strategies Training – Online Course – CPD Accredited Welcome to our online Hiring Strategies training course. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK). Successful companies are made up of g …
    £19.99

  • Customer Relationship Management (CRM), KYC & Customer Service

    Academy for Health & Fitness
    Year-End Sale: 25 in 1 Career Bundle | 250 CPD Points| Free PDF & Hard Copy Certificate| Tutor Support| Lifetime Access
    • Online
    • 60 hours · Self-paced
    • Certificate(s) included
    • 300 CPD points
    • Tutor support
    Great service
    ***Limited Time Flash Sale*** ►►► Customer Relationship Management (CRM), KYC & Customer Service Admission Gifts ◄◄◄ ★★ FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter★★ Ever thought about what makes a bus …
    Save 28%
    £149 £209

  • Social Media in the Workplace - Online Course - CPD Accredited

    LearnPac Systems
    CPDUK Accredited | Instant Course Access | Includes Assessment & Certificate | Instant Certificate Download
    • Online
    • 4 hours · Self-paced
    • 4 CPD points
    • Tutor support
    Great service
    Social Media in the Workplace - Online Course - CPD Accredited. Welcome to our online Social Media in the Workplace training course. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK). We are being flooded …
    £19.99

  • Business Ethics Training - Online Course - CPD Accredited

    LearnPac Systems
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • 30 students
    • Online
    • 4 hours · Self-paced
    • 4 CPD points
    • Tutor support
    Great service
    Business Ethics Training - Online Course - CPD Accredited Welcome to our online Business Ethics training course. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK). A company’s ethics will determine its rep …
    £19.99

  • Business Etiquette Training - Online Course - CPD Accredited

    LearnPac Systems
    CPDUK Accredited | Instant Course Access | Includes Assessment & Certificate | Instant Certificate Download
    • Online
    • 4 hours · Self-paced
    • 4 CPD points
    • Tutor support
    Great service
    Business Etiquette Training - Online Course - CPD Accredited Welcome to our online Business Etiquette training course. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK). This online Business Etiquette trai …
    £19.99

  • Contract Management Training – Online Course – CPD Accredited

    LearnPac Systems
    CPDUK Accredited | Instant Course Access | Includes Assessment & Certificate | Instant Certificate Download
    • 10 students
    • Online
    • 4 hours · Self-paced
    • 4 CPD points
    • Tutor support
    Great service
    Contract Management Training – Online Course – CPD Accredited Welcome to our online Contract Management training course. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK). It is easy to overlook the import …
    £19.99

  • High-Performance Teams Inside the Company – Online CPD Course

    LearnPac Systems
    CPDUK Accredited | Instant Course Access | Includes Assessment & Certificate | Instant Certificate Download
    • Online
    • 4 hours · Self-paced
    • 4 CPD points
    • Tutor support
    Great service
    High-Performance Teams Inside the Company – Online CPD Course Welcome to our online High-Performance Teams Inside the Company training course. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK). High-perfor …
    £19.99

  • Referral Marketing Skills

    Practical Training for Professionals
    • Classroom - Cheadle, Cheshire
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    A quick question for you How much more successful would you be if your valued customers, suppliers and business partners were willing, capable and active in accurately communicating what you do and why you are better and different than your competitors, to the people in their …
    £516

  • Reception to Perfection

    Practical Training for Professionals
    • 12 enquiries
    • Classroom - Cheadle, Cheshire
    • 1 day · Full-time
    • Tutor support
    The often used phrase, "just the Receptionist", completely misrepresents the role. An excellent Receptionist is a most valuable resource for any business. Reception is pivotal as a crucial first impression for new clients, consistency for existing clients and dissemin …
    £516

  • Advanced Customer Service for the Public Sector

    Practical Training for Professionals
    • Classroom - Cheadle, Cheshire
    • Part-time
    • 55 CPD points
    Advanced Customer Service for the Public Sector - Overview An inspirational and interactive course that teaches advanced customer service skills that create a pro-active customer focus within your team. CPD Value 5.5 Hours
    £468

  • Advanced Customer Service for the Tourism, Leisure and Hospitality Industry

    Practical Training for Professionals
    • 33 enquiries
    • Classroom - Cheadle, Cheshire
    • Part-time
    • 6 CPD points
    Advanced Customer Service for the Tourism, Leisure and Hospitality Industry - Overview An inspirational and interactive course that teaches advanced customer service skills that create a pro-active customer focus within your team. CPD Value 5.5 Hours
    £468

  • Call Centre - Achieving Best Practice

    Practical Training for Professionals
    • Classroom - Cheadle, Cheshire
    • Part-time
    • 6 CPD points
    Call Centre - Achieving Best Practice - Overview This course has been designed and adapted for a number of PTP's clients that run call-centres to handle incoming calls to the company. Throughout the course, participants are encouraged to contribute to a lively debate about th …
    £516

  • Consultative Selling

    Practical Training for Professionals
    • 13 enquiries
    • Classroom - Cheadle, Cheshire
    • Part-time
    • 6 CPD points
    Consultative Selling - Overview This course is for those who sell ideas, products and services and who want to develop a selling style where the emphasis is on developing the concept of sales conversations together with long term, stable future business relationships. This …
    £516

  • Selling Skills for Exhibitions

    Practical Training for Professionals
    • Classroom - Cheadle, Cheshire
    • Part-time
    • 6 CPD points
    • Tutor support
    Exhibition selling is different from normal selling and this course takes you through the process from set up to breakdown and post exhibition follow-up. It will ensure that visitors to the stand are welcomed correctly, qualified and that time is spent with the right visitors a …
    £516

  • Introduction to Sales - From Emerging Salesperson to Buying Advisor (2 days)

    Practical Training for Professionals
    • 12 enquiries
    • Classroom - Cheadle, Cheshire
    • Part-time
    • 6 CPD points
    • Tutor support
    Introduction to Sales - From Emerging Salesperson to Buying Advisor (2 days) - Overview With so many businesses jostling for a share of the same marketplace/customer base, it is becoming increasingly more vital for our sales teams to be as strong and as professional as possib …
    £960

  • Essential Key Selling Skills

    Practical Training for Professionals
    • Classroom - Cheadle, Cheshire
    • Part-time
    • 6 CPD points
    • Tutor support
    Key Selling Skills - Overview The key selling skills sales training course (also known as Three and half steps to selling) teaches delegates how to maximise their sales potential by learning the rules of selling. From prospecting and establishing interest, to presenting and c …
    £516

  • Customer Care Excellence

    Practical Training for Professionals
    • Classroom - Cheadle, Cheshire
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This practical and interactive customer care course provides an overview of the personal and professional skills for staff that are often the first point of contact for customers. Throughout the course delegates will have the opportunity to discuss customer handling skills, ena …
    £516

  • Customer Care - Incoming and Outgoing Calls

    Practical Training for Professionals
    • 12 enquiries
    • Classroom - Cheadle, Cheshire
    • 1 day · Part-time
    • 6 CPD points
    This course has been designed and adapted for a number of PTP's clients that run call-centres to handle incoming calls and outbound calls. Throughout the course, participants are encouraged to contribute to a lively debate about their perceptions of good customer service. They …
    £468

  • Customer Excellence for Finance Staff

    Practical Training for Professionals
    • Classroom - Cheadle, Cheshire
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This course will enable participants to understand who their customers are and what they require us to do in order to improve and deliver customer excellence. This Customer Excellence for Finance Staff course is available throughout the UK. CPD Value 5.5 Hours Course Loca …
    £516

  • Outgoing Calls - Maximising Effectiveness

    Practical Training for Professionals
    • Classroom - Cheadle, Cheshire
    • Part-time
    • 6 CPD points
    • Tutor support
    This telephone training course helps all those who make outgoing calls ensure that they set objectives and achieve them. Whether they be sales, customer care or research calls, delegates will be able to practise their techniques in role plays and then implement them in live cal …
    £516

  • Outstanding Customer Service Skills

    Practical Training for Professionals
    • Classroom - Cheadle, Cheshire
    • Part-time
    • Tutor support
    An intensive, practical and activity-based programme building the delegate's knowledge, skills and the will to support customers, ultimately to deliver outstanding customer service. This Outstanding Customer Service Skills training course is available throughout the UK. CPD …
    £516

  • Team Building Skills for Managers

    Practical Training for Professionals
    • Classroom - Cheadle, Cheshire
    • Part-time
    • 6 CPD points
    • Tutor support
    This team building course deals with those aspects which encourage team players to work well together through practical sessions which highlight the best approaches for success. This Team Building course is available throughout the UK. CPD Value 5.5 Hours
    £576

  • Telephone Techniques - Incoming & Outgoing Calls

    Practical Training for Professionals
    • Classroom - Cheadle, Cheshire
    • Part-time
    • 6 CPD points
    • Tutor support
    This telephone training course deals with telephone etiquette when making both incoming and outgoing calls. Live calls are made to help delegates improve their skills in these vital areas. This Telephone Techniques - Incoming & Outgoing Calls course is available throughou …
    £516

  • Delivering Excellence Via Email - Half Day (am)

    Practical Training for Professionals
    • Classroom - Cheadle, Cheshire
    • Full-time
    • 3 CPD points
    • Tutor support
    This half day workshop focuses on how to deliver an excellent customer experience via email. You will learn the do's and dont's that increases customer loyalty. Delegates will be come experts in delivering excellent customer service levels and ensure their email skills are high …
    £228

  • Delivering Excellence via Email and on the Telephone

    Practical Training for Professionals
    • Classroom - Cheadle, Cheshire
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This one day workshop focuses on how to deliver an excellent customer experience via email and on the telephone. You will learn the do's and dont's that increases customer loyalty. Delegates will be come experts in delivering excellent customer service levels on the phone and e …
    £516

  • Essential Marketing Skills

    Practical Training for Professionals
    • 35 enquiries
    • Classroom - Cheadle, Cheshire
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    The PTP Essential Marketing Skills course goes through the whole process of marketing goods and services, from the creation of a product to ensuring that customers will come and buy more from you in the future. This training course is available throughout the UK. CPD Value …
    £516

  • Excellent Customer Care - Incoming Calls

    Practical Training for Professionals
    • Classroom - Cheadle, Cheshire
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This excellent customer care course analyses typical customer frustrations and how to deal with awkward situations. It teaches professional telephone techniques from how to make a good first impression, to the use of correct vocabulary and paying attention to detail. Through in …
    £516

  • Risk Management Techniques

    Practical Training for Professionals
    • 18 enquiries
    • Classroom - Cheadle, Cheshire
    • Part-time
    • 55 CPD points
    This risk management course is designed to help delegates understand and assess the risks involved in making management or business decisions, and how best to respond should things go wrong. An intensive, practical and activity based programme building delegates' knowledge sk …
    £576

  • Introduction to Account Management

    Practical Training for Professionals
    • 27 enquiries
    • Classroom - Cheadle, Cheshire
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This Introduction to Account Management is a customer relationship management course. Customer care is vital to any successful organisation, this course looks at current practice and explains how to set standards and develop best practice. Good customer care must be managed and …
    £516

  • Masterclass in Handling Incoming Telephone Calls - Half Day (pm) - Overview

    Practical Training for Professionals
    • 16 enquiries
    • Classroom - Cheadle, Cheshire
    • Part-time
    • 3 CPD points
    • Tutor support
    This 1/2 day workshop gets delegates to look at what they hate as customers when they make calls to their banks or travel agents and then be self-critical to see which of the 'hate factors' their organisation maybe guilty of. The trainer then helps them devise a scoring system …
    £220

  • Maximising Appointments on the Telephone

    Practical Training for Professionals
    • Classroom - Cheadle, Cheshire
    • Part-time
    • 6 CPD points
    • Tutor support
    Maximising Appointments on the Telephone - Overview This telephone training course is ideal for those who want to improve their calls to maximise appointments. It will also help those fielding incoming sales enquiries to increase their conversion rates. This Maximising Appo …
    £516
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FAQs

Reed Courses advertises a large variety of Customer service courses which are delivered by a range of learning providers. The Customer service courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a Customer service course which provides CPD points/hours or qualifications, there are a number of learning options available.

If you're looking for Customer service courses, you might also be interested in Business, KYC and Public services. These courses can be taken to further enhance your understanding of the subject. By having a broader understanding of the subject can help you to improve your professional or personal development.

In addition to free Customer service courses, Reed Courses also has plenty of paid for online Customer service courses, designed to meet all kinds of learning goals and to suit a range of preferred study methods.

Reed Courses advertises a variety of free online Customer service courses. Alternatively you'll be able to enrol on an online Customer service course of your choosing, and study entirely online. If you'd prefer an in-person learning experience, you could take a classroom Customer service course where you'll be taught in a classroom at a given location. Reed Courses also advertises distance learning courses and in-company Customer service courses from a variety of learning providers.
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