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Customer service University, Cpd or Regulated qualification courses in Inverness-shire

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  • Level 3, 4 & 5 Phone-Based Customer Service

    Imperial Academy
    Level 5 QLS Endorsed Course with FREE Certificate | CPD & CiQ Accredited | 150 CPD Points | Lifetime Access
    • Online
    • 384 hours · Self-paced
    • Certificate(s) included
    • 150 CPD points
    • Tutor support
    Great service
    Delve into the Phone-Based Customer Service’s principles — Obtain the abilities required to raise your competence in this field — Get a grasp of level 3,4,5 with a certificate of level 5 knowledge — All with this Imperial Academy’s all-inclusive course. Enrol now to gain differen …
    £100

  • Maternity Support Worker

    Janets
    Super Saving Deal !! FREE PDF Certificate | Diploma Training | Advance Learning Materials | Expert Support
    • Online
    • 8 hours · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    One Day Only! Get it Before it’s Gone: Our Biggest End Of Season Sale Ever! ✦✦✦ Better Route for Quicker Growth Opportunity with Limited Time; Grab This Offer Now! ✦✦✦ Have you given up looking for a course that can improve your understanding and help you to bloom? If so, y …
    £15

  • Library Management and Information Science

    Janets
    Super Saving Deal !! FREE PDF Certificate | Diploma Training | Advance Learning Materials | Expert Support
    • Online
    • 3 hours · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    ✦✦✦ Better Route for Quicker Growth Opportunity with Limited Time; Grab This Offer Now! ✦✦✦ Have you given up looking for a course that can improve your understanding and help you to bloom? If so, you've come to the right spot because our tactfully crafted Library Management …
    £15

  • ChatGPT & AI Complete Guide: Learn Midjourney & 23 Ways to Make Money with AI

    Cambridge Open Academy
    CPD Accredited | Updated Module 2024 | FREE PDF Certificates + 1 FREE Course | Lifetime Access | Experts’ Crafted
    • Online
    • 7 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    The future of work is here, and it's powered by AI. The demand for ChatGPT & AI-generated content is skyrocketing, with studies revealing a projected growth of X% in the content creation industry by 202X [source needed]. This course equips you with the knowledge and strategie …
    Save 11%
    £15.99 £18

  • Customer Relationship Management (CRM)

    Cambridge Open Academy
    CPD Accredited | Updated Module 2024 | FREE PDF Certificates + 1 FREE Course | Lifetime Access | Experts’ Crafted
    • Online
    • 2 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Expanding your knowledge of Customer Relationship Management (CRM)? The comprehensive Customer Relationship Management course is just what you need. This course covers everything from the fundamentals to innovative strategies and the future of CRM. Our course covers all the impor …
    Save 14%
    £12 £14

  • Merchandiser Training

    Janets
    Super Saving Deal !! FREE PDF Certificate | Diploma Training | Advance Learning Materials | Expert Support
    • Online
    • 4 hours · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    ✦✦✦ Better Route for Quicker Growth Opportunity with Limited Time; Grab This Offer Now! ✦✦✦ Have you given up looking for a course that can improve your understanding and help you to bloom? If so, you've come to the right spot because our tactfully crafted Merchandiser Training c …
    £15

  • CRM, PR & Phone-Based Customer Service

    Imperial Academy
    5 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | Lifetime Access
    • Online
    • 45 hours · Self-paced
    • Certificate(s) included
    • 30 CPD points
    • Tutor support
    Great service
    Are you intrigued by the evolving landscape of corporate social responsibility (CSR) and business law? Do you aspire to be a changemaker in the realm of social work and legal ethics? Our comprehensive bundle course comprising CSR, Business Law, and Social Work Studies offers an …
    £250

  • Hotel Manager Diploma

    Academy for Health & Fitness
    Level 5 QLS Endorsed Diploma! 150 CPD Points| 12 Video Lessons| Free ID Card & Assessment| 100% Pass Rate| 24/7 Support
    • Online
    • 370 hours · Self-paced
    • 150 CPD points
    • Tutor support
    Great service
    Welcome to the Hotel Manager course, where you will learn how to become a maestro in the hospitality industry and manage a hotel successfully. Our course is designed to equip you with the knowledge and skills required to excel in the dynamic and challenging world of hotel manag …
    £12

  • Performance Coaching (Motivation & Leadership)

    Janets
    Super Saving Deal !! FREE PDF Certificate | Diploma Training | Advance Learning Materials | Expert Support
    • Online
    • 5 hours · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    One Day Only! Get it Before it’s Gone: Our Biggest End Of Season Sale Ever! ✦✦✦ Better Route for Quicker Growth Opportunity with Limited Time; Grab This Offer Now! ✦✦✦ Have you given up looking for a course that can improve your understanding and help you to bloom? If so, you've …
    £15

  • Pet First Aid Course for Pet Owners

    Janets
    Super Saving Deal !! FREE PDF Certificate | Diploma Training | Advance Learning Materials | Expert Support
    • Online
    • 4 hours · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    One Day Only! Get it Before it’s Gone: Our Biggest End Of Season Sale Ever! ✦✦✦ Better Route for Quicker Growth Opportunity with Limited Time; Grab This Offer Now! ✦✦✦ Have you given up looking for a course that can improve your understanding and help you to bloom? If so, y …
    £15

  • Central Operation Instructing

    Cambridge Open Academy
    5-in-1 Bundle | CPD Accredited | Interactive Learning Materials | Free PDF Certificate | Tutor Support| Lifetime Access
    • Online
    • 5 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    In today's dynamic business landscape, effective management is the cornerstone of success. Our comprehensive Central Operation Instructing course offers a holistic exploration of management principles across 19 modules. Dive deep into strategic analysis, business development, qua …
    £35

  • Business Intelligence Analyst - Job Guarantee Program with 100% Money Back Guarantee

    Janets
    Flash Sale! (was 1599) | Job Market Analysis | Portfolio, CV & Enrolment Letter | Consultations | Money Back Guarantee
    • New course!
    • Online
    • 3 months · Self-paced
    • Certificate(s) included
    • 300 CPD points
    • Tutor support
    • Job guarantee programme
    Great service
    The gap between supply and demand for Business Intelligence Analyst is widening as we speak! The statistics are insane! In the next decade, the industry of Business Intelligence Analyst will have a million more job openings than now in the UK alone, with an average salary of  …
    £1,199

  • Phone-Based Customer Service - CPD Course

    Cambridge Open Academy
    7-in-1 Bundle | CPD Accredited | Interactive Learning Materials | Free PDF Certificate | Tutor Support | Lifetime Access
    • Online
    • 11 hours · Self-paced
    • Certificate(s) included
    • 70 CPD points
    • Tutor support
    Great service
    **7 in 1 Phone-Based Customer Service - CPD Course bundle** Did you know that exceptional customer service can increase customer satisfaction by 20%? In our Phone-Based Customer Service CPD Course, delve into the essentials of providing unparalleled support over the phone. From m …
    £65

  • Full Stack Web Developer - Job Guarantee Program with 100% Money Back Guarantee

    Janets
    Flash Sale! (was 1599) | Job Market Analysis | Portfolio, CV & Enrolment Letter | Consultations | Money Back Guarantee
    • New course!
    • Online
    • 3 months · Self-paced
    • Certificate(s) included
    • 300 CPD points
    • Tutor support
    • Job guarantee programme
    Great service
    The gap between supply and demand for Full Stack Web Developer is widening as we speak! The statistics are insane! In the next decade, the industry of Full Stack Web Developer will have a million more job openings than now in the UK alone, with an average salary of £50,000. …
    £1,199

  • Customer Risk Preventive

    Cambridge Open Academy
    5-in-1 Bundle | CPD Accredited | Interactive Learning Materials | Free PDF Certificate | Tutor Support | Lifetime Access
    • Online
    • 1 hour · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Did you know that 96% of businesses in the UK face customer risk? The Customer Risk Preventive course equips you with essential knowledge in the field. Over six modules, you'll delve into the intricacies of customer risk management, compliance with data privacy regulations, and a …
    £35

  • Sales Management course

    Skill Up
    Diploma in Sales Management with Study materials, 24/7 tutor support and Quiz based exam
    • Online
    • 4 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    In the wake of the industrial revolution, salesmanship took centre stage, transforming the world's economic landscape. Today, the sales industry remains a powerhouse, continually offering a plethora of opportunities for those equipped with the right sales skills. In the UK alone, …
    Save 20%
    £12 £15

  • Newspaper Journalism : Interviewing & Writing Skills

    Janets
    Super Saving Deal !! FREE PDF Certificate | Diploma Training | Advance Learning Materials | Expert Support
    • Online
    • 5 hours · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    One Day Only! Get it Before it’s Gone: Our Biggest End Of Season Sale Ever! ✦✦✦ Better Route for Quicker Growth Opportunity with Limited Time; Grab This Offer Now! ✦✦✦ Have you given up looking for a course that can improve your understanding and help you to bloom? If so, y …
    £15

  • Room Cleaning Expert

    Cambridge Open Academy
    5-in-1 Bundle | CPD Accredited | Interactive Learning Materials | Free PDF Certificate | Tutor Support | Lifetime Access
    • Online
    • 4 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Did you know that the UK cleaning industry generates over £11 billion annually? This means opportunity abounds for those who want to turn their passion for cleanliness into a thriving career. Dive into our "Room Cleaning Expert" course to unlock the secrets of this dynamic f …
    £35

  • Customer Relationship Management (CRM) With CPD Certificate

    Cambridge Open Academy
    CPD Certification Service Approved| 30 CPD Points| FREE Certificate + 2 Premium Courses| Interactive Learning Materials
    • Online
    • 7 hours · Self-paced
    • Certificate(s) included
    • 30 CPD points
    • Tutor support
    Great service
    **3 in 1 Customer Relationship Management (CRM) With CPD Certificate bundle** In the ever-evolving landscape of business, the significance of Customer Relationship Management (CRM) cannot be overstated. With a staggering 89% of companies now competing primarily on the basis of cu …
    Save 17%
    £29 £35

  • Virtual Teaching Training

    Janets
    Super Saving Deal !! FREE PDF Certificate | Diploma Training | Advance Learning Materials | Expert Support
    • Online
    • 3 hours · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    One Day Only! Get it Before it’s Gone: Our Biggest End Of Season Sale Ever! ✦✦✦ Better Route for Quicker Growth Opportunity with Limited Time; Grab This Offer Now! ✦✦✦ Have you given up looking for a course that can improve your understanding and help you to bloom? If so, y …
    £15

  • Administration (Admin, Management & MS Office)

    Apex Learning
    Spring Flash Sale | 30-in-1 Bundle| CPD Certified | 300 CPD Points| Gifts: Hardcopy + PDF Certificate + SID (Worth 300)
    • Online
    • 150 hours · Self-paced
    • Certificate(s) included
    • 300 CPD points
    • Tutor support
    Great service
    ***24 Hour Limited Time Flash Sale*** ►►►Administration (Admin, Management & MS Office) Admission Gifts ◄◄◄ ★★ FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter★★ Tired of browsing and searching for a Admin …
    £209

  • Pharmacology: Prescriptions and Orders

    Janets
    Super Saving Deal !! FREE PDF Certificate | Diploma Training | Advance Learning Materials | Expert Support
    • Online
    • 2 hours · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    One Day Only! Get it Before it’s Gone: Our Biggest End Of Season Sale Ever! ✦✦✦ Better Route for Quicker Growth Opportunity with Limited Time; Grab This Offer Now! ✦✦✦ Have you given up looking for a course that can improve your understanding and help you to bloom? If so, you've …
    £15

  • Party Planner : Kids Party Planner

    Janets
    Super Saving Deal !! FREE PDF Certificate | Diploma Training | Advance Learning Materials | Expert Support
    • Online
    • 3 hours · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    One Day Only! Get it Before it’s Gone: Our Biggest End Of Season Sale Ever! ✦✦✦ Better Route for Quicker Growth Opportunity with Limited Time; Grab This Offer Now! ✦✦✦ Have you given up looking for a course that can improve your understanding and help you to bloom? If so, you've …
    £15

  • Play Therapy Skills and Practices

    Janets
    Super Saving Deal !! FREE PDF Certificate | Diploma Training | Advance Learning Materials | Expert Support
    • Online
    • 4 hours · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    ✦✦✦ Better Route for Quicker Growth Opportunity with Limited Time; Grab This Offer Now! ✦✦✦ Have you given up looking for a course that can improve your understanding and help you to bloom? If so, you've come to the right spot because our tactfully crafted Play Therapy Skills and …
    £15

  • Entrepreneurship, Business Management & Customer Service Level 3, 5 & 7 at QLS

    NextGen Learning
    3 QLS Endorsed Diploma | 3 QLS Hard Copy Certificate Included | Plus 13 CPD Courses | Lifetime Access
    • Online
    • 80 hours · Self-paced
    • Certificate(s) included
    • 160 CPD points
    • Tutor support
    Great service
    Amidst today's thriving job market, the demand for proficient individuals in Entrepreneurship, Business Management, and Customer Service is strikingly evident, with optimistic statistical forecasts pointing towards substantial growth in these fields. This bundle presents a trio o …
    £200

  • Statistics and Probability

    Janets
    Super Saving Deal !! FREE PDF Certificate | Diploma Training | Advance Learning Materials | Expert Support
    • Online
    • 3 hours · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    One Day Only! Get it Before it’s Gone: Our Biggest End Of Season Sale Ever! ✦✦✦ Better Route for Quicker Growth Opportunity with Limited Time; Grab This Offer Now! ✦✦✦ Have you given up looking for a course that can improve your understanding and help you to bloom? If so, you'v …
    £15

  • Medieval History & Literature

    Janets
    Super Saving Deal !! FREE PDF Certificate | Diploma Training | Advance Learning Materials | Expert Support
    • Online
    • 5 hours · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    ✦✦✦ Better Route for Quicker Growth Opportunity with Limited Time; Grab This Offer Now! ✦✦✦ Have you given up looking for a course that can improve your understanding and help you to bloom? If so, you've come to the right spot because our tactfully crafted Medieval History & …
    £15

  • Criminology Diploma (QLS)

    Thames College
    QLS Endorsed Advanced Diploma (2 FREE QLS ENDORSED CERTIFICATES) | 12 CPD Courses + 12 PDF Certificates | 390 CPD Points
    • Online
    • 364 hours · Self-paced
    • 390 CPD points
    • Tutor support
    Great service
    ►►► With a Single Purchase, You Can Have 2 QLS Endorsed Certificates At Your Doorstep ◄◄◄ Get 2 QLS Endorsed Courses + 5 Additional CPD Accredited Courses + 5 Job Profile Building Courses with 12 PDF Certificates worth £350 in a Single Payment! ►►► Premium Bund …
    £200

  • Support Children: Learning Support Assistant

    Janets
    Super Saving Deal !! FREE PDF Certificate | Diploma Training | Advance Learning Materials | Expert Support
    • Online
    • 4 hours · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    One Day Only! Get it Before it’s Gone: Our Biggest End Of Season Sale Ever! ✦✦✦ Better Route for Quicker Growth Opportunity with Limited Time; Grab This Offer Now! ✦✦✦ Have you given up looking for a course that can improve your understanding and help you to bloom? If so, …
    £15

  • Maternal Care Training for Birth Doula

    Janets
    Super Saving Deal !! FREE PDF Certificate | Diploma Training | Advance Learning Materials | Expert Support
    • Online
    • 5 hours · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    One Day Only! Get it Before it’s Gone: Our Biggest End Of Season Sale Ever! ✦✦✦ Better Route for Quicker Growth Opportunity with Limited Time; Grab This Offer Now! ✦✦✦ Have you given up looking for a course that can improve your understanding and help you to bloom? If so, …
    £15

  • Highfield Level 2 Award in Food Safety

    ENVESCA LTD
    Classroom Based One Day Course
    • Classroom - Gloucester
    • 1 day · Part-time
    • Regulated qualification
    • Tutor support
    This Level 2 Food Safety in Catering course will provide your employees with knowledge of basic food hygiene practices that are essential in the catering industry. It will give them a thorough understanding of how to control common food safety risks. As a result, they will gain c …
    £134.40

  • Highfield Level 2 Award in Customer Service

    ENVESCA LTD
    Classroom Based One Day Course
    • Classroom - Swindon
    • 1 day · Part-time
    • Regulated qualification
    • Certificate(s) included
    The Highfield Level 2 Award in Customer Service is a comprehensive course designed to enhance skills in customer service, communication, and handling complaints, tailored for individuals starting or advancing their careers in customer-facing roles. The course covers key aspects o …
    £134.40

  • Highfield Level 2 Award for Door Supervisors - LUTON ONLY!

    Skillspad
    Classroom based course with study materials, tutor support and final exam included + Free Re-sits
    • Classroom - Luton, Bedfordshire
    • 6 days · Full-time
    • Regulated qualification
    • Certificate(s) included
    • Tutor support
    ***PLEASE NOTE THIS COURSE IS LUTON ONLY*** DISCLAIMER: COURSE LOCATION AND ENQUIRY Thank you for your interest in our courses. Please be aware that all our courses exclusively take place ONLY at LUTON. We appreciate your enthusiasm to participate in our courses however, it is cr …
    Save 12%
    £350 £400

  • Highfield Level 2 Door Supervisors (Top Up) - LUTON ONLY!

    Skillspad
    Classroom based course with study materials, tutor support and final exam included
    • Classroom - Luton, Bedfordshire
    • 2 days · Full-time
    • Regulated qualification
    • Certificate(s) included
    • Tutor support
    ***PLEASE NOTE THIS COURSE IS LUTON ONLY*** DISCLAIMER: COURSE LOCATION AND ENQUIRY Thank you for your interest in our courses. Please be aware that all our courses exclusively take place ONLY at LUTON. We appreciate your enthusiasm to participate in our courses however, it is cr …
    Save 18%
    £225 £275

  • SIA Trainer Level 3 Award in the Delivery of Conflict Management Training Course

    Russbridge Academy
    Approved Qualification | Become a SIA Trainer | Fast Track Result and Certificate
    • Classroom - Slough
    • Part-time
    • Regulated qualification
    • Exam(s) included
    • Tutor support
    Great service
    Russbridge Academy Ltd is a leading training provider in the United Kingdom offering vocational and career-oriented courses. We have outstanding performance with a vast number of learners in every corner of the country. Our success and service has lead to us being awarded “Train …
    £430

  • SIA Door Supervisor & First Aid Training (Prices are much lower on SWBM ACADEMY website)

    SWBM Academy Ltd
    CHECK OUT PRICES ON SWBM ACADEMY WEBSITE NOW
    • 351 enquiries
    • Classroom - North London
    • 7 days · Full-time
    • Regulated qualification
    • Exam(s) included
    • Tutor support
    Our course prices are much higher on REED website than ON SWBM ACADEMY WEBSITE due to Reed charges. Please check out prices ON SWBM ACADEMY WEBSITE. Popular question - Can this course be delivered 100% online? No, it is a blended course. Total time is 52 hours: Online lear …
    £449.99

  • SIA Door Supervisor TOP UP & First Aid (Prices are much lower on SWBM ACADEMY website)

    SWBM Academy Ltd
    CHECK OUT PRICES ON SWBM ACADEMY WEBSITE NOW
    • 42 students
    • Classroom - North London
    • 3 days · Full-time
    • Regulated qualification
    • Exam(s) included
    • Tutor support
    Our course prices are much higher on REED website than ON SWBM ACADEMY WEBSITE due to Reed charges. Check out prices ON SWBM ACADEMY WEBSITE. Popular question - Can this course be delivered 100% online? No, it is a classroom-based training (there is a short online learning …
    £249.99

  • SIA Security Officer TOP UP & First Aid (Prices are much lower on SWBM ACADEMY website)

    SWBM Academy Ltd
    CHECK OUT PRICES ON SWBM ACADEMY WEBSITE NOW
    • Classroom - North London
    • 2 days · Part-time or full-time
    • Regulated qualification
    • Exam(s) included
    • Tutor support
    Our course prices are much higher on REED website than ON SWBM ACADEMY WEBSITE due to Reed charges. Check out prices ON SWBM ACADEMY WEBSITE. Course length: 1 day / 2 hrs Level 3 Emergency First Aid at Work – 1 Day (8.5 hours) / Highfield Accredited Certificate / Valid for …
    £239.99

  • AAT Level 3 Diploma in Accounting with Practical Accountancy Training

    KBM training
    • 102 enquiries
    • Classroom - London
    • Part-time or full-time
    • Regulated qualification
    • Tutor support
    Great service
    This unique combination of AAT Level 3 and Practical Sage Training, delivered by highly qualified Accountants is suitable to prepare you for jobs such as Accounts Assistant and Finance Assistant. AAT Level 2 Foundation Certificate in Bookkeeping and Practical Accountancy Training …
    from £355

  • AAT Level 4 Professional Diploma in Accounting with Work Placement

    KBM training
    AAT Level 4 Professional Diploma in Accounting
    • 188 enquiries
    • Classroom - London
    • 6 months · Part-time
    • 32 CPD points
    • Tutor support
    Great service
    KBM Training is delighted to introduce a unique AAT Level 4 Professional Diploma in Accounting with Practical Accountancy Training . This program is designed to equip the candidates with all theoretical and practical skills to get into the Job straight after completing the progr …
    from £355

  • Sage 50 Accounts Training Course

    Pitman Training Essex and Suffolk
    • 101 enquiries
    • Classroom - Ipswich
    • 30 hours · Part-time
    • 30 CPD points
    • Tutor support
    Gain the knowledge and confidence to record and carry out bookkeeping processes using Sage 50 Accounts in the workplace. Newly updated content for Making Tax Digital. Getting to grips with the latest version of Sage will help you impress potential employers and you’ll gain …
    £499

  • Microsoft Access - Foundation Skills

    Pitman Training Essex and Suffolk
    Classroom based course with study materials, tutor support and final exam included.
    • Classroom - Ipswich
    • 22 hours · Part-time or full-time
    • 22 CPD points
    • Tutor support
    This course will teach you how to utilise Microsoft Access to its full potential, enabling you to design, manage and use this popular database software in a professional context.
    £479

  • Effective Delegation Skills

    Hamilton Mercer
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    • Tutor support
    A person can only do so much. If you want to accomplish more – and create opportunities for others to expand their skills – you must learn to delegate effectively. Hamilton Mercer’s Delegation Methodologies™ help individuals to improve productivity, optimise efficiency, develop o …
    £495

  • Effective Complaint Hnadling

    Hamilton Mercer
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    • Tutor support
    Rushing to ‘close complaints down’, hiding behind a complaints procedure’ and seeing complaints as an ‘inconvenience’ are guaranteed ways to infuriate customers. Hamilton Mercer’s Service Methodologies™ empower people to own complaints, adapt communication styles accordingly, and …
    £495

  • Professional Telephone Skills - One Day Course

    Hamilton Mercer
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    The way in which you conduct yourself on the phone at work speaks volumes about your attitude, commitment and level of professionalism. It also goes a long way towards creating the right impression of your organisation. When you get it right you not only help to meet the caller’s …
    £495

  • Professional Receptionist

    Hamilton Mercer
    • 26 enquiries
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    Popular
    The receptionist is the face of the organisation and is therefore responsible for making an excellent first impression with guests and business partners who attend an organisation’s premises. Adopting a professional approach to this role will not only benefit your organisation bu …
    £495

  • Exceptional Service Skills for Technical People / Support - One Day Course

    Hamilton Mercer
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    It takes more than technical know-how to work successfully on a helpdesk. Being organised, a strong communicator and having the ability to keep calm under pressure are all essential. If you work on a helpdesk, or if you’re pursuing helpdesk roles, this course will help you to dev …
    £495

  • Consistently Delivering Exceptional Service

    Hamilton Mercer
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    Customer service shouldn’t just be exceptional; it should be consistently exceptional. Delivering exceptional service will demonstrate a positive, determined, can-do approach that increases customer desire for your product or service. Delivering consistently exceptional customer …
    £495

  • Dealing with Challenging People / Situations

    Hamilton Mercer
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    To handle difficult customers or situations successfully, you must take the other person’s perception into account. The customer might not always be factually correct, but their perception is always their reality. Self-awareness and self-control are vital when it comes to dealing …
    £495

  • Professional Email Writing - One Day Course

    Hamilton Mercer
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    There’s a world of difference between a hastily typed email and a carefully crafted message that gets the right response from recipients. Hamilton Mercer’s Service Methodologies™ help people to craft persuasive communications that don’t solely rely on ‘! High Importance’ flaggi …
    £495

  • ILM & CPD Executive PA Business Diploma Classroom

    Global PA Association
    Classroom based course with study materials, tutor support
    • 54 enquiries
    • Classroom - Central London
    • 3 days · Full-time
    • Certificate(s) included
    • 25 CPD points
    • Tutor support
    Great service
    The Global PA Business Diploma has been designed for Executive Assistants, Executive PAs, Personal Assistants, Office Managers, Team Assistants who wish to advance their business and management skills and capabilities to become a proactive contributor at Senior Management level T …
    £1,530

  • Spiritual Life Coach

    Janets
    Super Saving Deal !! FREE PDF Certificate | Diploma Training | Advance Learning Materials | Expert Support
    • Online
    • 5 hours · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    One Day Only! Get it Before it’s Gone: Our Biggest End Of Season Sale Ever! ✦✦✦ Better Route for Quicker Growth Opportunity with Limited Time; Grab This Offer Now! ✦✦✦ Have you given up looking for a course that can improve your understanding and help you to bloom? If so, y …
    £15

  • Microbiology: Virus, Vaccine & Immunity

    Janets
    Super Saving Deal !! FREE PDF Certificate | Diploma Training | Advance Learning Materials | Expert Support
    • Online
    • 6 hours · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    ✦✦✦ Better Route for Quicker Growth Opportunity with Limited Time; Grab This Offer Now! ✦✦✦ Have you given up looking for a course that can improve your understanding and help you to bloom? If so, you've come to the right spot because our tactfully crafted Microbiology: Virus, Va …
    £15

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FAQs

Reed Courses advertises a large variety of Customer service courses which are delivered by a range of learning providers. The Customer service courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a Customer service course which provides CPD points/hours or qualifications, there are a number of learning options available.

If you're looking for Customer service courses, you might also be interested in Business, KYC and Business management. These courses can be taken to further enhance your understanding of the subject. By having a broader understanding of the subject can help you to improve your professional or personal development.

In addition to free Customer service courses, Reed Courses also has plenty of paid for online Customer service courses, designed to meet all kinds of learning goals and to suit a range of preferred study methods.

Reed Courses advertises a variety of free online Customer service courses. Alternatively you'll be able to enrol on an online Customer service course of your choosing, and study entirely online. If you'd prefer an in-person learning experience, you could take a classroom Customer service course where you'll be taught in a classroom at a given location. Reed Courses also advertises distance learning courses and in-company Customer service courses from a variety of learning providers.
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