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Customer service courses in Ruddington

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  • Customer Service: CRM, KYC, Office Management, Communication & Problem Solving Skills

    Janets
    30 in 1 Career Action Plan Programme | 300 CPD Points | Free PDF & Hard Copy Certificate | 24/7 Support |Lifetime Access
    • Online
    • 270 hours · Self-paced
    • Certificate(s) included
    • 300 CPD points
    • Tutor support
    Great service
    ***24 Hours Limited Time Sale Offer*** Customer Service Programme Enrolment Gifts: FREE PDF & Hard Copy Certificate | PDF Transcripts | FREE Student ID | Enrolment Letter | Lifetime Access | Free Assessment The gap between supply and demand for Customer Service professionals …
    £150

  • Managing Customer Excellence eCourse - CQI/IRCA Professional Qualification

    TPT Consultancy & Training Ltd
    Online self study course with CQI/IRCA certification.
    • Online
    • 24 hours · Self-paced
    • Professional certification
    • Tutor support
    Great service
    This CQI/IRCA certified PT207: Managing Customer Excellence course will provide the practical skills to identify the different types of customers and stakeholders. Gain knowledge and insight into their various types of requirements. Learn the skills required to translate these re …
    £900

  • International Initiatives

    KESDEE Inc
    • Online
    • 2 hours · Self-paced
    The 9/11 terrorist attacks in the United States have led the international community to formulate new legislations and guidelines to counter the escalating risks of Money Laundering. Across nations, Anti-Money Laundering training and compliance requirements have therefore gain …
    £37.59

  • Customer Identification Program

    KESDEE Inc
    • Online
    • 1 hour · Self-paced
    The 9/11 terrorist attacks in the United States have led the international community to formulate new legislations and guidelines to counter the escalating risks of Money Laundering. Across nations, Anti-Money Laundering training and compliance requirements have therefore gain …
    £37.59

  • Introduction to Marketing

    KESDEE Inc
    • Online
    • 1 hour · Self-paced
    This e-learning course on BBM - Marketing is designed to help users understand the marketing aspect of services of a bank. Further, customer relationship management is also dealt in detail within the course.
    £37.59

  • Marketing of Bank Services

    KESDEE Inc
    • Online
    • 1 hour · Self-paced
    This e-learning course on BBM - Marketing is designed to help users understand the marketing aspect of services of a bank. Further, customer relationship management is also dealt in detail within the course.
    £37.59

  • Customer Relationship Management

    KESDEE Inc
    • Online
    • 1 hour · Self-paced
    This e-learning course on BBM - Marketing is designed to help users understand the marketing aspect of services of a bank. Further, customer relationship management is also dealt in detail within the course.
    £37.59

  • Customer Relationship Management (CRM), KYC & Customer Service

    Academy for Health & Fitness
    Super Saver Offer! | 13 in 1 Bundle | QLS Endorsed Diploma! | 3 Free QLS Certificate & Assessments | Lifetime Access
    • Online
    • 60 hours · Self-paced
    • Certificate(s) included
    • 130 CPD points
    • Tutor support
    Great service
    ***24 Hour Limited Time Flash Sale*** ►►► Customer Relationship Management (CRM), KYC & Customer Service Admission Gifts ◄◄◄ ★★ FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter★★ Ever thought about what ma …
    £209

  • Pricing Strategy and its Application in Banking

    KESDEE Inc
    • Online
    • 1 hour · Self-paced
    This e-learning course on BBM - Marketing is designed to help users understand the marketing aspect of services of a bank. Further, customer relationship management is also dealt in detail within the course.
    £37.59

  • Product Strategy and Product Delivery

    KESDEE Inc
    • Online
    • 1 hour · Self-paced
    This e-learning course on BBM - Marketing is designed to help users understand the marketing aspect of services of a bank. Further, customer relationship management is also dealt in detail within the course.
    £37.59

  • Checks and Check Handling- Part 1

    KESDEE Inc
    • Online
    • 1 hour · Self-paced
    This library deals with the day to day functions in a bank carried out by the tellers. It explains the basic role of a teller and tells about checks and check handling. Further it details about various transaction processing in a bank and handling of cash by the tellers in the …
    £37.59

  • Checks and Check Handling- Part 2

    KESDEE Inc
    • Online
    • 1 hour · Self-paced
    This library deals with the day to day functions in a bank carried out by the tellers. It explains the basic role of a teller and tells about checks and check handling. Further it details about various transaction processing in a bank and handling of cash by the tellers in the …
    £37.59

  • Processing Transactions - Part 1

    KESDEE Inc
    • Online
    • 2 hours · Self-paced
    This library deals with the day to day functions in a bank carried out by the tellers. It explains the basic role of a teller and tells about checks and check handling. Further it details about various transaction processing in a bank and handling of cash by the tellers in the …
    £37.59

  • Customer Service, KYC, CDD & CRM Training - CPD Certified

    Academy for Health & Fitness
    Level 4 QLS Endorsed & CPD Certified| 6 in 1 Exclusive Bundle! | 170 CPD Points | Free PDF Certificate | Lifetime Access
    • Online
    • 25 hours · Self-paced
    • Certificate(s) included
    • 170 CPD points
    • Tutor support
    Great service
    ★★★ 24-Hour Flash Sale! Prices Reduced Like Never Before!! ★★★ Do you dream of a career where you build relationships, solve problems, and ensure customer satisfaction? In the UK alone, the customer service industry employs over 5 million people, with a projected growth of 10% b …
    £51

  • Processing Transactions - Part 2

    KESDEE Inc
    • Online
    • 1 hour · Self-paced
    This library deals with the day to day functions in a bank carried out by the tellers. It explains the basic role of a teller and tells about checks and check handling. Further it details about various transaction processing in a bank and handling of cash by the tellers in the …
    £37.59

  • Overview of Bank Services

    KESDEE Inc
    • Online
    • 1 hour · Self-paced
    This library deals with the day to day functions in a bank carried out by the tellers. It explains the basic role of a teller and tells about checks and check handling. Further it details about various transaction processing in a bank and handling of cash by the tellers in the …
    £37.59

  • Know Your Customer Guidelines

    KESDEE Inc
    • Online
    • 1 hour · Self-paced
    This library deals with the day to day functions in a bank carried out by the tellers. It explains the basic role of a teller and tells about checks and check handling. Further it details about various transaction processing in a bank and handling of cash by the tellers in the …
    £37.59

  • Digital Marketing Training - DMI Certified Social Media Marketing Specialist

    e-Careers
    Guaranteed work experience** | 1 in 4 get a job*** | Digital Marketing training | finance | eLearning | DMI Membership
    • 219 enquiries
    • Online
    • 30 hours · Self-paced
    • Professional certification
    • Exam(s) included
    Great service
    ***JULY SALE NOW ON!*** As well as having industry-leading Digital Marketing training courses, we're now offering a programme with guaranteed work experience. Enquire today about our 'DMI Digital Marketing training with Work Experience'. Earn your digital marketing diploma in Soc …
    Save 25%
    £1,045 £1,395

  • Needles and Sharps Training - CPD Certified

    The National Training Academy Ltd
    Online course, checkpoint at the end of each module, certificate when complete, 12 months unlimited access
    • 106 students
    • Online
    • 2 hours · Self-paced
    • Certificate(s) included
    • 2 CPD points
    • Tutor support
    Great service
    Drug users and those with medical conditions may also use sharps in their homes. In addition, sharps can be found in public areas, the risks are all around us. If you have staff visiting customers in their homes or out in public spaces, such as parks, you have a duty of care to e …
    £35

  • Admin, Secretarial & PA with Organisational Skills

    Cambridge Open Academy
    Summer Deal 14% Off | CPD Accredited | Updated 2024 | FREE PDF Certs | Lifetime Access | 100% Pass Rate | 1K+ enrolment
    • Online
    • 5 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    The administrative support industry is booming! The UK Bureau of Labour Statistics projects a 10% growth in Admin, Secretarial & PA roles by 2030. This comprehensive Admin, Secretarial & PA course equips you with the in-demand skills to excel in this dynamic field. Bec …
    Save 14%
    £12 £14

  • QuickBooks Online 2020

    Study247
    Learn basic accounting principles and how to use QuickBooks effectively
    • Online
    • 8 hours · Self-paced
    • Certificate(s) included
    Accounting and book-keeping skills are always in demand in any organisation. As well as finding employment, many learners go on to set up their own book-keeping business by offering their services to local companies. QuickBooks is the UK's number 1 cloud accounting and book-keepi …
    £49

  • How to Become a Psychotherapist

    Skill Success
    • 10 students
    • Online
    • Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    This course includes lifetime access so you can complete the course at your own speed. In this course, you will take 28 informative.You will be guided with the step-by-step approach in helping you become a therapist or a coach who specializes in using a psychotherapeutic appr …
    Save 81%
    £29 £157

  • Visual Merchandising Diploma - CPD Approved

    Be-a.co.uk
    Student Discount Card Eligible | Lifetime Access | Online certified training |Online certificate and exam included
    • 159 students
    • Online
    • Self-paced
    • 12 CPD points
    • Tutor support
    Great service
    Visual Merchandising Diploma - CPD Certified Visual merchandising is one of a retailer’s most valuable assets. When done well, it can drive sales, inspire loyalty in customers, improve the buying experience and communicate a brand’s core values and ideals. This course will pr …
    £49

  • HACCP Food Safety Level 3

    ECHO3 EDUCATION LIMITED
    Accredited HACCP | 5-star rated | 90 minutes | Same-day certificate | Quick & Easy
    • 232 students
    • Online
    • 2 hours · Self-paced
    • Certificate(s) included
    • 6 CPD points
    • Tutor support
    Great service
    HACCP Level 3 Food Safety course online. EU regulation 852/2004 requires that all food business have a food safety management system in place based on HACCP principles and that those responsible for the safety of food have appropriate training in HACCP. Whether you are workin …
    £25

  • BCS Essentials Certificate in Artificial Intelligence Training

    e-Careers
    Exam | 1-year BCS membership worth £92 | Interest-free finance
    • 639 enquiries
    • Online
    • 6 months · Self-paced
    • Professional certification
    • Exam(s) included
    Great service
    Our BCS Essentials Certificate in Artificial Intelligence is delivered via eLearning and includes the official examination and 1-year BCS membership. Unlock the mystery of AI by taking our BCS Essentials Certificate in Artificial Intelligence training course, designed to provide …
    £495

  • Level 3 Customer Service - Training Course

    Cambridge Open Academy
    5-in-1 Bundle | CPD Accredited | Updated 2024 | FREE PDF & Hardcopy Certificate | Lifetime Access | Experts’ Crafted
    • Online
    • 2 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Customer service is the backbone of any successful business. It is the interaction between a company and its customers that determines whether or not a customer will continue to do business with that company. Good customer service can lead to increased customer satisfaction, loya …
    £89

  • Lean Six Sigma Yellow Belt Training Course

    Training Deals
    Online course
    • 45 enquiries
    • Online
    • Self-paced
    • Professional certification
    • Exam(s) included
    • Tutor support
    The Lean Six Sigma Yellow Belt Online Training Course will give delegates an understanding of how to use Lean Six Sigma methodologies to enhance manufacturing quality and the business processes. During this course, students will learn about selecting and evaluating Lean Six S …
    Enquire for pricing

  • Start Your Weight Loss Coaching Business

    Skill Success
    • 15 students
    • Online
    • Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    This course includes lifetime access so you can complete it at your own speed. In this course, you will learn the most important aspects of developing your own ‘Weight-Loss’ coaching business. By taking this course today, you will have a better understanding for your own nich …
    £29

  • Sage 50 / QuickBooks / Excel / Xero Training

    KBM training
    Work Experience with Qualified Accountants
    • 490 enquiries
    • Online
    • 80 hours · Part-time or full-time
    • Certificate(s) included
    • 8 CPD points
    • Tutor support
    Great service
    Sage 50 Training/ QuickBooks Training / Excel Training / Xero Training You can have multiple degrees and qualifications, but if you do not have relevant accounting work experience, finding a job will be very difficult. We can train you on all the popular accounting software such …
    Save 50%
    £244 £488

  • Certificate in Administrative Support - Online CPD Accredited Training & Certification

    LearnPac Systems
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • Online
    • 6 hours · Self-paced
    • 6 CPD points
    • Tutor support
    Great service
    Certificate in Administrative Support - Online Training Course & Certification – CPD Accredited Administrative assistants are a key part of most office environments. They work quietly in the background, ensuring that the business runs smoothly and efficiently. This onli …
    £19.99

  • Certificate in Creating a Great Webinar - Online Training Course & CPD Certification

    LearnPac Systems
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • Online
    • 6 hours · Self-paced
    • 6 CPD points
    • Tutor support
    Great service
    Certificate in Creating a Great Webinar - Online Training Course & Certification – CPD Accredited Webinars are a great inexpensive way to reach many people. Webinars are great tools if you want to market a new or improved product, train employees, demonstrate a new task, …
    £19.99

  • National Diploma in Dental Nursing Course (Classroom and Online)

    Harriet Ellis Training Solutions Ltd
    Fully accredited by the NEBDN, Earn whilst you learn as a dental nurse. Qualify in less than 18 months.
    • 913 enquiries
    • Classroom - Nottingham
    • 18 months · Part-time
    • Professional certification
    • Certificate(s) included
    Great service
    Earn whilst you learn as a dental nurse with no experience needed. Study in conjunction with working in a Dental Practice on either a Full or Part Time basis in regular paid employment. Over 90% pass rate of the programme and be qualified in less than 18 months. Distance learning …
    £2,018

  • Referral Marketing Skills

    Practical Training for Professionals
    • Classroom - Nottingham
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    A quick question for you How much more successful would you be if your valued customers, suppliers and business partners were willing, capable and active in accurately communicating what you do and why you are better and different than your competitors, to the people in their …
    £516

  • Reception to Perfection

    Practical Training for Professionals
    • Classroom - Nottingham
    • 1 day · Full-time
    • Tutor support
    The often used phrase, "just the Receptionist", completely misrepresents the role. An excellent Receptionist is a most valuable resource for any business. Reception is pivotal as a crucial first impression for new clients, consistency for existing clients and dissemin …
    £516

  • Call Centre - Achieving Best Practice

    Practical Training for Professionals
    • Classroom - Nottingham
    • Part-time
    • 6 CPD points
    Call Centre - Achieving Best Practice - Overview This course has been designed and adapted for a number of PTP's clients that run call-centres to handle incoming calls to the company. Throughout the course, participants are encouraged to contribute to a lively debate about th …
    £516

  • Consultative Selling

    Practical Training for Professionals
    • 13 enquiries
    • Classroom - Nottingham
    • Part-time
    • 6 CPD points
    Consultative Selling - Overview This course is for those who sell ideas, products and services and who want to develop a selling style where the emphasis is on developing the concept of sales conversations together with long term, stable future business relationships. This …
    £516

  • Selling Skills for Exhibitions

    Practical Training for Professionals
    • Classroom - Nottingham
    • Part-time
    • 6 CPD points
    • Tutor support
    Exhibition selling is different from normal selling and this course takes you through the process from set up to breakdown and post exhibition follow-up. It will ensure that visitors to the stand are welcomed correctly, qualified and that time is spent with the right visitors a …
    £516

  • Introduction to Sales - From Emerging Salesperson to Buying Advisor (2 days)

    Practical Training for Professionals
    • 12 enquiries
    • Classroom - Nottingham
    • Part-time
    • 6 CPD points
    • Tutor support
    Introduction to Sales - From Emerging Salesperson to Buying Advisor (2 days) - Overview With so many businesses jostling for a share of the same marketplace/customer base, it is becoming increasingly more vital for our sales teams to be as strong and as professional as possib …
    £960

  • Essential Key Selling Skills

    Practical Training for Professionals
    • Classroom - Nottingham
    • Part-time
    • 6 CPD points
    • Tutor support
    Key Selling Skills - Overview The key selling skills sales training course (also known as Three and half steps to selling) teaches delegates how to maximise their sales potential by learning the rules of selling. From prospecting and establishing interest, to presenting and c …
    £516

  • Knowing Your Customer to Maximise Business Opportunities

    Practical Training for Professionals
    • 12 enquiries
    • Classroom - Nottingham
    • Part-time
    • 6 CPD points
    • Tutor support
    Know Your Customer - Overview The ability to understand your customer is essential for every successful business to enable it to grow. This inspirational and interactive course gives you the skills, tips and knowledge to ensure you genuinely know what your customer wants and …
    £516

  • Customer Care Excellence

    Practical Training for Professionals
    • Classroom - Nottingham
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This practical and interactive customer care course provides an overview of the personal and professional skills for staff that are often the first point of contact for customers. Throughout the course delegates will have the opportunity to discuss customer handling skills, ena …
    £516

  • Customer Care - Incoming and Outgoing Calls

    Practical Training for Professionals
    • 12 enquiries
    • Classroom - Nottingham
    • 1 day · Part-time
    • 6 CPD points
    This course has been designed and adapted for a number of PTP's clients that run call-centres to handle incoming calls and outbound calls. Throughout the course, participants are encouraged to contribute to a lively debate about their perceptions of good customer service. They …
    £468

  • Customer Excellence for Finance Staff

    Practical Training for Professionals
    • Classroom - Nottingham
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This course will enable participants to understand who their customers are and what they require us to do in order to improve and deliver customer excellence. This Customer Excellence for Finance Staff course is available throughout the UK. CPD Value 5.5 Hours Course Loca …
    £516

  • Outgoing Calls - Maximising Effectiveness

    Practical Training for Professionals
    • Classroom - Nottingham
    • Part-time
    • 6 CPD points
    • Tutor support
    This telephone training course helps all those who make outgoing calls ensure that they set objectives and achieve them. Whether they be sales, customer care or research calls, delegates will be able to practise their techniques in role plays and then implement them in live cal …
    £516

  • Outstanding Customer Service Skills

    Practical Training for Professionals
    • Classroom - Nottingham
    • Part-time
    • Tutor support
    An intensive, practical and activity-based programme building the delegate's knowledge, skills and the will to support customers, ultimately to deliver outstanding customer service. This Outstanding Customer Service Skills training course is available throughout the UK. CPD …
    £516

  • Team Building Skills for Managers

    Practical Training for Professionals
    • Classroom - Nottingham
    • Part-time
    • 6 CPD points
    • Tutor support
    This team building course deals with those aspects which encourage team players to work well together through practical sessions which highlight the best approaches for success. This Team Building course is available throughout the UK. CPD Value 5.5 Hours
    £576

  • Telephone Techniques - Incoming & Outgoing Calls

    Practical Training for Professionals
    • Classroom - Nottingham
    • Part-time
    • 6 CPD points
    • Tutor support
    This telephone training course deals with telephone etiquette when making both incoming and outgoing calls. Live calls are made to help delegates improve their skills in these vital areas. This Telephone Techniques - Incoming & Outgoing Calls course is available throughou …
    £516

  • Delivering Excellence Via Email - Half Day (am)

    Practical Training for Professionals
    • Classroom - Nottingham
    • Full-time
    • 3 CPD points
    • Tutor support
    This half day workshop focuses on how to deliver an excellent customer experience via email. You will learn the do's and dont's that increases customer loyalty. Delegates will be come experts in delivering excellent customer service levels and ensure their email skills are high …
    £228

  • Delivering Excellence via Email and on the Telephone

    Practical Training for Professionals
    • Classroom - Nottingham
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This one day workshop focuses on how to deliver an excellent customer experience via email and on the telephone. You will learn the do's and dont's that increases customer loyalty. Delegates will be come experts in delivering excellent customer service levels on the phone and e …
    £516

  • Essential Marketing Skills

    Practical Training for Professionals
    • 35 enquiries
    • Classroom - Nottingham
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    The PTP Essential Marketing Skills course goes through the whole process of marketing goods and services, from the creation of a product to ensuring that customers will come and buy more from you in the future. This training course is available throughout the UK. CPD Value …
    £516

  • Excellent Customer Care - Incoming Calls

    Practical Training for Professionals
    • Classroom - Nottingham
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This excellent customer care course analyses typical customer frustrations and how to deal with awkward situations. It teaches professional telephone techniques from how to make a good first impression, to the use of correct vocabulary and paying attention to detail. Through in …
    £516

  • Risk Management Techniques

    Practical Training for Professionals
    • 16 enquiries
    • Classroom - Nottingham
    • Part-time
    • 55 CPD points
    This risk management course is designed to help delegates understand and assess the risks involved in making management or business decisions, and how best to respond should things go wrong. An intensive, practical and activity based programme building delegates' knowledge sk …
    £576

  • Introduction to Account Management

    Practical Training for Professionals
    • 27 enquiries
    • Classroom - Nottingham
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This Introduction to Account Management is a customer relationship management course. Customer care is vital to any successful organisation, this course looks at current practice and explains how to set standards and develop best practice. Good customer care must be managed and …
    £516

  • Masterclass in Handling Incoming Telephone Calls - Half Day (pm) - Overview

    Practical Training for Professionals
    • 14 enquiries
    • Classroom - Nottingham
    • Part-time
    • 3 CPD points
    • Tutor support
    This 1/2 day workshop gets delegates to look at what they hate as customers when they make calls to their banks or travel agents and then be self-critical to see which of the 'hate factors' their organisation maybe guilty of. The trainer then helps them devise a scoring system …
    £220

  • Maximising Appointments on the Telephone

    Practical Training for Professionals
    • Classroom - Nottingham
    • Part-time
    • 6 CPD points
    • Tutor support
    Maximising Appointments on the Telephone - Overview This telephone training course is ideal for those who want to improve their calls to maximise appointments. It will also help those fielding incoming sales enquiries to increase their conversion rates. This Maximising Appo …
    £516
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FAQs

Reed Courses advertises a large variety of Customer service courses which are delivered by a range of learning providers. The Customer service courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a Customer service course which provides CPD points/hours or qualifications, there are a number of learning options available.

If you're looking for Customer service courses, you might also be interested in Retail, Retail management and Sales management. These courses can be taken to further enhance your understanding of the subject. By having a broader understanding of the subject can help you to improve your professional or personal development.

In addition to free Customer service courses, Reed Courses also has plenty of paid for online Customer service courses, designed to meet all kinds of learning goals and to suit a range of preferred study methods.

Reed Courses advertises a variety of free online Customer service courses. Alternatively you'll be able to enrol on an online Customer service course of your choosing, and study entirely online. If you'd prefer an in-person learning experience, you could take a classroom Customer service course where you'll be taught in a classroom at a given location. Reed Courses also advertises distance learning courses and in-company Customer service courses from a variety of learning providers.
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