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Customer service courses in Berkshire

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  • Care Worker with Care Certificate Preparation - QLS Endorsed

    Skill Up
    Level-5 QLS Endorsed | 19-in-1 Diploma Bundle | Free CPD PDF & Hardcopy Certificate | Lifetime Access
    • 59 students
    • Online
    • 98 hours · Self-paced
    • Certificate(s) included
    • 190 CPD points
    • Tutor support
    Great service
    ...healthcare setting, including personal care. You will learn the abilities and information required to interact with and relate to customers of home health services. Obtain the skills and knowledge needed for looking after the elderly and people with long-term illnesses. This Care Worker …
    Save 22%
    £100 £129

  • Business : Retail Marketing & Supply Chain Management - CPD Accredited

    Skill Up
    ***Free: 19 PDF Certificates + 1 HARDCOPY Certificate | 19-in-1 Bundle | CPD Approved | Free Retake Exam | Tutor Support
    • Online
    • 81 hours · Self-paced
    • Certificate(s) included
    • 200 CPD points
    • Tutor support
    Great service
    ...optimise sales, inventory, and customer engagement. Supply Mastery: Understand Supply Chain Management, ensuring product availability and timely deliveries. Sales & Customer Relations: Dive deep into Sales Executive Training and Advanced Customer Service to retain and attract clientele …
    £100

  • Warehouse Management Complete Training (Manual Handling) - CPD Certified

    Skill Up
    Basic to Advanced Training| 19-in-1 Premium Bundle| CPD Certified| Free PDF & HARDCOPY Certificates| Lifetime Access
    • Online
    • 92 hours · Self-paced
    • Certificate(s) included
    • 190 CPD points
    • Tutor support
    Great service
    ...Costing with S4HANA Course 09: Quality Management and Strategic Course- ISO 9001 Course 10: Operations Management Course 11: Facilities Services Manager - Level 5 Course 12: Visual Merchandiser: Display Assistant Course 13: Online Merchandising Training Course 14: Cost Control …
    £100

  • Level 7 Diploma in Strategic Management and Leadership - CPD Certified

    StudyHub
    **Limited Time Deal** - 20 Courses Bundle + 20 FREE e-Certificates & Transcripts | Instant Access | 100% Pass Rate
    • Online
    • 120 hours · Self-paced
    • Certificate(s) included
    • 215 CPD points
    • Tutor support
    Great service
    ...the best training available. Why Choose Our Strategic Management Course? Step-by-step lessons Innovative exams to test your knowledge 24/7 customer support should you encounter any hiccups Lifetime access This Strategic Management Bundle resources were created with the help of industry …
    £109

  • Level 7 Advanced Diploma in Business Administration - QLS Endorsed

    Academy for Health & Fitness
    Level 7 Diploma(QLS Hard Copy Certificate Included)>280 CPD Points>Gift: 10 CPD Course + PDF Certificate>Lifetime Access
    • Online
    • 65 hours · Self-paced
    • Certificate(s) included
    • 280 CPD points
    • Tutor support
    Great service
    ...Certificate in Principles of Business Administration (RQF) Level 2 Certificate in Principles of Business Administration (VRQ) Level 3 Diploma in Business Administration (RQF) Level 4 NVQ Diploma in Business Administration (RQF) level 1 certificate in business administration level …
    £119

  • Highfield Level 2 Award in Customer Service

    ENVESCA LTD
    Classroom Based One Day Course
    • Classroom - Swindon
    • 1 day · Part-time
    • Regulated qualification
    • Certificate(s) included
    ...organisation’s service offer. How customer experiences are formed. The difference between customer expectations and customer satisfaction. How to create loyal fans not customers. The importance of maintaining effective customer relationships. Methods of obtaining customer feedback. Different …
    £134.40

  • Certificate in Banking

    UK Versity Online.
    UK Govt Ofqual Approved Course. No hidden fees. Tutorial support included. No Exams only Assignments based
    • Online
    • 6 weeks · Part-time
    • Certificate(s) included
    • Tutor support
    ...regulation • Bank-customer relationship • Types of customers and their accounts • Deposit accounts • Negotiable instruments and related matters • Loans and advances • Fee-based banking services • Electronic banking • Marketing of Bank Products • Know Your Customer (KYC) UK Versity …
    £150

  • Certificate in Basics of Banking

    UK Versity Online.
    UK Govt Ofqual Approved Course. No hidden fees. Tutorial support included. No Exams only Assignments based
    • Online
    • 6 weeks · Part-time
    • Certificate(s) included
    • Tutor support
    ...regulation • Bank-customer relationship • Types of customers and their accounts • Deposit accounts • Negotiable instruments and related matters • Loans and advances • Fee-based banking services • Electronic banking • Marketing of Bank Products • Know Your Customer (KYC) UK Versity …
    £150

  • Certificate in Total Quality Management

    UK Versity Online.
    UK Govt Ofqual Approved Course. No hidden fees. Tutorial support included. No Exams only Assignments based
    • Online
    • 6 weeks · Part-time
    • Certificate(s) included
    ...every component within the business works towards the maximisation of production quality and satisfaction of the customers. This can be affected by numerous areas: customers; employee involvement; processes; communications; integrated system, etc. This course will teach you how to ensure …
    £150

  • Certificate in Event Management

    UK Versity Online.
    UK Govt Ofqual Approved Course. No hidden fees. Tutorial support included. No Exams only Assignments based
    • Online
    • 6 weeks · Part-time
    • Certificate(s) included
    • Tutor support
    ...private higher education institution in the UK. Established in 2015 as an online provider of Ofqual regulated courses, we deliver educational RQF Level 2–8 courses globally using advanced technology from the UK. UK Versity's name is referred to as the home of online learning, as we are …
    £150

  • Certificate in Consumer Behaviour

    UK Versity Online.
    UK Govt Ofqual Approved Course. No hidden fees. Tutorial support included. No Exams only Assignments based
    • Online
    • 6 weeks · Part-time
    • Certificate(s) included
    • Tutor support
    Overview Understanding Consumer Behaviour plays into the success of all businesses and services. Knowing what your consumers want is integral to your success and your relationship with your customers. In this course you will look at the different types of consumer, what they react to …
    £150

  • Certificate in Business Marketing

    UK Versity Online.
    UK Govt Ofqual Approved Course. No hidden fees. Tutorial support included. No Exams only Assignments based
    • Online
    • 6 weeks · Part-time
    • Certificate(s) included
    • Tutor support
    ...Small and medium-sized business owners aiming to develop effective marketing strategies to promote their products or services, increase brand awareness, and drive customer engagement can benefit from the Certificate in Business Marketing. These individuals are tasked with overseeing marketing …
    £150

  • Certificate in Marketing Skills

    UK Versity Online.
    UK Govt Ofqual Approved Course. No hidden fees. Tutorial support included. No Exams only Assignments based
    • Online
    • 6 weeks · Part-time
    • Certificate(s) included
    • Tutor support
    ...Strategy, The Marketing mix, Advertising, Exhibitions, Blogs, Customers. What they are and how they work to achieve company goals and enhance company reputation. Modules • Successful Marketing • Understanding Customers • Swot analyses and Marketing • Market Segmentation • The Marketing …
    £150

  • Certificate in Public Speaking

    UK Versity Online.
    UK Govt Ofqual Approved Course. No hidden fees. Tutorial support included. No Exams only Assignments based
    • Online
    • 6 weeks · Part-time
    • Certificate(s) included
    • Tutor support
    ...persuasive communication in influencing customer decisions and driving sales. The certificate program equips them with the skills to deliver persuasive pitches, engage prospects effectively, and communicate the value proposition of their products or services convincingly. Career Changers and …
    £150

  • Level 2 Certificate in Customer Service

    Britannia School of Leadership and Management LTD
    No Hidden Fees, Specialist Tutor Support, Progression Opportunities, Ofqual Regulated
    • Online
    • 130 hours · Self-paced
    • Regulated qualification
    • Tutor support
    ...Certificate in Customer Service (RQF) is an accredited, and Ofqual regulated 100% online qualification. The Level 2 Customer Service certificate program is aimed at learners who are currently working in or hoping to work in a customer service role. This Customer Service (CS) training …
    £165

  • Alcohol Personal Licence Holder

    Lead Academy
    Free E - Certificate Included | Accredited by CPD UK | Laser Awards & Institute of Hospitality Approved | MCQ Exam
    • Online
    • 1 hour · Self-paced
    • Certificate(s) included
    • 3 CPD points
    • Tutor support
    Great service
    ...CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certified certificates are accepted by thousands of professional bodies …
    £175

  • Level 3 Award in Education and Training

    Harpar Qualifications Ltd
    Awarded by City and Guilds| Ofqual Regulated Course|Access 365 day|AET Book by Ann Gravells
    • 22 students
    • Online
    • 3 months · Self-paced
    • Regulated qualification
    • Exam(s) included
    • Tutor support
    Great service
    ...Adult Education, Armed, Emergency & Uniformed Services, Schools & Academics, Voluntary, Public Learning, Immigration Centres, Community Education, Social and Charitable Organisations, Private Learning and Probation Services. The Level 3 Award in Education and Training will …
    £179

  • Level 2 NVQ Diploma in Business Improvement Techniques

    Britannia School of Leadership and Management LTD
    No Hidden Fees, Specialist Tutor Support, Ofqual Regulated, Progression Opportunities
    • Online
    • 560 hours · Self-paced
    • Regulated qualification
    • Tutor support
    ...Progression Successful completion of this Level 2 NVQ Diploma in Business Improvement Techniques (RQF) qualification enables learners to progress onto the Level 3 Diploma in Business Administration (RQF) , OTHM Level 3 Diploma in Business Studies , and the OTHM Level 3 Foundation Diploma …
    Save 23%
    £199 £260

  • PTLLS - Level 3 Award in Education and Training (RQF)

    CTC Training and Development Limited
    Assessment and certification included....all inclusive price!
    • 931 students
    • Online
    • 48 hours · Self-paced
    • Regulated qualification
    • Exam(s) included
    • Tutor support
    Great service
    Highly rated
    ...Limited are a highly professional training organisation and have been delivering high quality training since 2002. We pride ourselves on the service we provide and have helped thousands of students achieve their true potential. We work with large businesses such as WHSmith Plc, Bannatyne …
    £199

  • Level 4 Diploma in Advice And Guidance (CPD Approved)

    Academy for Health & Fitness
    30 in 1 Career Guided Programme | 300 CPD Points| Free PDF & Hard Copy Certificate| Tutor Support| Lifetime Access
    • Online
    • 130 hours · Self-paced
    • Certificate(s) included
    • 300 CPD points
    • Tutor support
    Great service
    ...need to enrol the below programmes: Level 2 Certificate in Information Advice or Guidance (RQF) Level 3 NVQ Certificate in Advice and Guidance (RQF) Level 4 NVQ Diploma in Advice and Guidance (RQF) This Level 4 Diploma in Advice And Guidance doesn't require prior experience and is …
    Save 4%
    £200 £209

  • Online Highfield Level 3 Award in Allergen Management

    ENVESCA LTD
    Nationally Recognised Qualification, Virtual Course and Online Exam
    • Online
    • 1 day · Part-time
    • Regulated qualification
    • Tutor support
    ...at Home service. Candidates must answer at least 18 out of 30 questions correctly, a distinction is awarded for 24 marks or over. The duration of the examination is 1 hour. This course is suitable for all those responsible for the purchase, delivery, production and service of food …
    Save 11%
    £240 £270

  • Level 3 Certificate in the Principles of Business and Administration

    Britannia School of Leadership and Management LTD
    No Hidden Fees, Specialist Tutor Support, Ofqual Regulated, Progression Opportunities
    • Online
    • 170 hours · Self-paced
    • Regulated qualification
    • Tutor support
    ...Business Management, OTHM Level 4 Diploma in Accounting and Business, Level 4 NVQ Diploma in Business Administration (RQF), and the Level 4 NVQ Diploma in Customer Service (RQF). This business course will also help you enhance your career profile and count towards your continuous professional …
    £240

  • Level 2 NVQ Certificate in Customer Service

    Britannia School of Leadership and Management LTD
    No Hidden Fees, Specialist Tutor Support, Ofqual Regulated, Progression Opportunities
    • 25 students
    • Online
    • 280 hours · Self-paced
    • Regulated qualification
    • Tutor support
    ...Diploma in Customer Services (RQF) NCFE Level 3 Diploma in Skills for Business Unit Structure Unit 1: Communicate effectively with customers Unit 2: Communicate using customer service language Unit 3: Follow the rules to deliver customer service Unit 4: Deliver customer service using service …
    £240

  • Level 2 Diploma in Business Administration

    Britannia School of Leadership and Management LTD
    No Hidden Fees, Specialist Tutor Support, Progression Opportunities, Ofqual Regulated
    • Online
    • 450 hours · Self-paced
    • Regulated qualification
    • Tutor support
    ...Relationships Unit 10: Develop Customer Relationships Unit 11: Understand Working in a Customer Service Environment Unit 12: Deliver Customer Service Unit 13: Monitor Information Systems This course is suitable for learners who work or wish to work in a business environment with responsibility …
    Save 16%
    £249 £299

  • Level 5 Diploma in Leadership for Health and Social Care and Children and Young People

    StudyHub
    CPD Certified | 25-in-1 Bundle | Basic to Advanced | FREE PDF & Hardcopy Certificate | Exam & Tutor Support Included
    • Online
    • 125 hours · Self-paced
    • Certificate(s) included
    • 250 CPD points
    • Tutor support
    Great service
    ...you need to enrol the below programmes: Level 5 Diploma in Leadership for Health and Social Care and Children and Young People's Services (England) (RQF) Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. To participate …
    Save 10%
    £249 £279

  • Highfield Level 2 Award in Food Safety

    ENVESCA LTD
    Classroom Based One Day Course
    • Classroom - Gloucester
    • 1 day · Part-time
    • Regulated qualification
    • Tutor support
    ...understanding of how to control common food safety risks. As a result, they will gain confidence and expertise to deliver quality food to your customers. Understanding food safety law and regulations. The role of enforcement officers and local authority powers. Possible consequences of non-compliance …
    £134.40
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FAQs

Reed Courses advertises a large variety of Customer service courses which are delivered by a range of learning providers. The Customer service courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a Customer service course which provides CPD points/hours or qualifications, there are a number of learning options available.

If you're looking for Customer service courses, you might also be interested in Business, KYC and Writing. These courses can be taken to further enhance your understanding of the subject. By having a broader understanding of the subject can help you to improve your professional or personal development.

Yes, Reed Courses has a wide range of free courses in a variety of subject areas. These free courses are a great way to explore a subject you're interested in without a financial commitment. You can find them by visiting the free page.
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