Skip to content
  1. Business
  2. Customer service
345

Customer service courses in Berkshire

Sort by :
Distance Most relevant Most popular Lowest price Highest price Recently added

Find courses near

Search results

  • Level 2 Certificate in Customer Service for Health and Social Care Settings

    Learning Curve Group
    Complete online for FREE when it suits you, with study materials and tutor support. Customer Service skills for Care
    • 2,421 enquiries
    • Online
    • 6 weeks · Self-paced
    • Regulated qualification
    • Tutor support
    Great service
    Trending
    ...relationships with customers in a health and social care setting, using effective communication. COURSE CONTENT Understanding customer expectations in health and social care settings How to identify the types of customers who interact with health and social care services Different communication …
    Free

  • Level 2 Certificate in Principles of Customer Service

    Learning Curve Group
    Online course with study materials and tutor support. Certificates are issued upon successful completion.
    • 5,593 enquiries
    • Online
    • 7 weeks · Self-paced
    • Regulated qualification
    • Tutor support
    Great service
    Trending
    ...CONTENT Learn to deliver excellent customer service Increase awareness of understanding and meeting customers’ needs Giving a great customer experience Learn from feedback and promote products and services This Level 2 Course in Customer Service can help you pursue many different …
    Free

  • Level 2 Certificate in Information, Advice or Guidance

    Learning Curve Group
    Complete online for FREE when it suits you, with study materials and tutor support. Give better advice and guidance
    • 3,733 enquiries
    • Online
    • 7 weeks · Self-paced
    • Regulated qualification
    • Tutor support
    Great service
    ...Please read the declaration on the enrolment form carefully before signing up. This course can lead to roles such as Career Advisor or Customer Service Assistant and is ideal for individuals who give advice or guidance as part of their profession. …
    Free

  • Level 2 Certificate in Principles of Team Leading

    Learning Curve Group
    Complete online for FREE when it suits you, with study materials and tutor support. Become a Team Leader.
    • 12,160 enquiries
    • Online
    • 7 weeks · Self-paced
    • Regulated qualification
    • Tutor support
    Great service
    Trending
    ...how to motivate team members to get the best out of them. You'll learn how to manage conflict within teams, how to handle dissatisfied customers and how to be the best mentor possible. Being able to manage a team effectively is critical in the current job market, where employee productivity …
    Free

  • Level 2 Certificate in Understanding Retail Operations

    Learning Curve Group
    Complete online for FREE when it suits you, with study materials and tutor support. Understand Retail Operations
    • 3,148 enquiries
    • Online
    • 9 weeks · Self-paced
    • Regulated qualification
    • Tutor support
    Great service
    Trending
    ...it's important that you're fully trained and equipped to meet customers' needs. Our level 2 certificate in Understanding Retail Operations covers everything from the selling process to retail law to handling customer complaints. It's a great way to make sure you have the skills you …
    Free

  • Business Administration with Business Finance and Business Analysis - CPD Certified

    Learndrive
    8 Course Bundle| FREE Business Email Writing Course| Free PDF Certificate| Lifetime Validity| 20 CPD Hour
    • Online
    • 18 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...Certificate in Principles of Business Administration (RQF) Level 2 Certificate in Principles of Business Administration (VRQ) Level 2 Certificate in Principles of Business and Administration (RQF) Level 3 Certificate in Principles of Business (RQF) Administration Level 2 Diploma in Business …
    Save 65%
    £12 £35

  • Level 2 Certificate in Food Allergy Awareness

    Training Express Ltd
    CPD UK Certified - Free PDF & Hardcopy Certificate - Interactive Audio-Visual Lessons - Lifetime Access
    • 34 students
    • Online
    • 4 hours · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    Popular
    ...following courses: Level 2 Award in Food Allergen Awareness and Control in Catering (RQF) Level 2 Certificate in Allergy Awareness (RQF) Level 3 Award in Food Allergen Management in Catering (RQF) There are no formal entry requirements for the course, with enrollment open to anyone …
    £12

  • Care Certificate - 15 Standards + Health & Social Care, Mental Health & Safeguarding

    Study Hunt
    CPD Certified | Free REED Certificate | Instantly Access, Result & Download Certificate | 24*7 Support | Lifetime Access
    • Online
    • 11.1 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    ...Four Countries - Provision of Services - Regulation and Monitoring of Services - Professional Regulation - Primary Care Services - Secondary Care Services - Tertiary Care Services - Ambulance Trusts - Mental Health Trusts - Community Health Services - Social Care and Support - Assessment …
    £12

  • British Sign Language (BSL) with Fingerspelling Level 1 & 2

    Cambridge Open Academy
    Summer Deal 27% Off | CPD Accredited | 39 Lessons | FREE PDF Certs | Lifetime Access | 100% Pass Rate | 1K+ Enrolment
    • 18 students
    • Online
    • 9 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    ...professional qualifiaction you can enrol following courses: Level 1 BSL Level 2 BSL Level 3 BSL Level 6 BSL Level 1 Award in British Sign Language (RQF) Enrolling in our British Sign Language (BSL) course does not require any prior knowledge or experience. All that is required is an internet-connected …
    Save 33%
    £12 £18

  • Customer Service: Customer Service Level 6

    UK Professional Development Academy LTD
    Level 6 Diploma in Customer Service, 100% success rate , 100 CPD Points, Quiz based assessment included
    • 78 students
    • Online
    • 4 weeks · Self-paced
    • 100 CPD points
    • Tutor support
    Great service
    ...and experience in Customer Service and handling customers’ emotions is required. If you have level 1 customer service, Level 2 customer service, level 3 customer service, Level 4 customer service, and customer service level 5, then this Level 6 customer service has boosted your career …
    Save 42%
    £12 £21

  • Customer Service - Course

    Inspire London College Ltd
    Level 5 Diploma in Customer Service, Endorsed by TQUK, Online Quiz Based Assessment included, 100 CPD Points
    • 92 students
    • Online
    • 4 weeks · Self-paced
    • 100 CPD points
    • Tutor support
    Great service
    ...your customers’ needs Use outstanding customer service to generate return business Build good will through in-person customer service Provide outstanding customer service over the phone Connect with customers through online tools Deal with difficult customers Module 2: Customer Support …
    £12

  • Clinical Governance & Health & Social Care Certificate

    Care Skills Centre
    CPD Approved | 17 CPD Certified Topics + Free PDF Certificate + Instant & Lifetime Access
    • 59 students
    • Online
    • 4.2 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    ...Health and Social Care Level 2 Certificate in Working with Customers in Health and Social Care (RQF) and many more.. Without any formal requirements, you can delightfully enrol in this Clinical Governance: National Health Services & Health & Social Care Certificate course. You …
    Save 75%
    £12 £49.99

  • Food Hygiene and Safety Level 1 & 2

    Training Express Ltd
    Institute of Hospitality Endorsed | CPD Certified | Free PDF Certificate | Free Retake Exam | Lifetime Access
    • 577 students
    • Online
    • 6 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Highly rated
    ...Award in Food Safety for Catering (RQF) Level 3 Award in Food Safety for Catering (RQF) Level 3 Award in HACCP for Catering (RQF) Level 2 Award in Food Safety for Retail (RQF) Level 2 Award in Food Allergen Awareness and Control in Catering (RQF) These Food Hygiene and Safety Level …
    Save 14%
    £12 £14

  • Level 1 Diploma in Customer Service

    StudyHub
    CPD Certified Diploma | UKRLP Registered | FREE Exam | 100% Passing Rate | 24/7 Tutor Support | Lifetime Access
    • Online
    • 2 hours · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    ...Addressing Customer Needs Generating Return Business In-Person Customer Service Giving Customer Service over the Phone Providing Electronic Customer Service Recovering Difficult Customers Understanding When to Escalate Key Features of the Level 1 Award in Customer Service Training …
    £12

  • Level 3 Supervising Food Safety in Catering

    Training Express Ltd
    Institute of Hospitality Endorsed | CPD UK Certified | Free PDF & Hardcopy Certificate Included | Free Retake Exam
    • 706 students
    • Online
    • 10 hours · Self-paced
    • Certificate(s) included
    • 12 CPD points
    • Tutor support
    Great service
    ...course, you may go for - Level 3 Award in Food Safety for Catering (rqf) Level 1 Award in Food Safety in Catering (RQF) Level 2 Award in Food Safety for Catering (RQF) Level 2 Award in Food Safety in Catering (RQF) Learners do not require any prior qualifications to enrol on this …
    Save 36%
    £12 £19

  • Customer Service Training

    Academy for Health & Fitness
    Spring Offer | Level 3 | CPD Accredited | Free ID Card & Assessment Included | Audio Visual Training
    • 12 students
    • Online
    • 3 hours · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    ...Level 1 Award in Customer Service (RQF) Level 1 Certificate in Customer Service (RQF) Level 2 Award in Customer Service (RQF) Level 2 Certificate in Customer Service (RQF) Level 2 Diploma in Customer Service (RQF) Level 2 NVQ Certificate in Customer Service (RQF) Level 3 Diploma in …
    £12

  • Level 3 Diploma for the Children and Young People’s Workforce - CPD Certified

    Training Edge
    CPD Accredited | Free PDF Certificate | Instant Access | No Hidden Fees | 100% Money Back Guarantee | 24/7 Tutor Support
    • Online
    • 1.9 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...Introducing Caring for Children and Young People (RQF) Level 5 Diploma in Leadership for Health and Social Care and Children and Young People's Services (England (RQF) Level 2 Certificate for the Children and Young People’s Workforce (RQF) RQF Children and Young People's Workforce Level …
    £12

  • Food Hygiene and Safety Level 2

    Training Express Ltd
    Institute of Hospitality Endorsed | CPD UK Certified | Free PDF & Hardcopy Certificate + HACCP Course | Free Retake Exam
    • 1,091 students
    • Online
    • 4 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Highly rated
    ...in Catering (RQF) Level 2 Award in Food Safety for Catering (RQF) Level 3 Award in Food Safety for Catering (RQF) Level 3 Award in HACCP for Catering (RQF) Level 2 Award in Food Safety for Retail (RQF) Level 2 Award in Food Allergen Awareness and Control in Catering (RQF) food critic …
    Save 58%
    £12 £29

  • Customer Service, KYC & Email Writing - CPD Certified

    Skill Arts
    Customer Rapport | CRM | Defusing Techniques | Customer Management | Lifetime Access
    • Online
    • 4 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...Work Customer Service: Customer Management Customer Service: Module 05 MCQ Customer Service: Greeting Customers Professionally Customer Service: Module 07 MCQ Customer Service: Building Customer Rapport Customer Service: Module 06 MCQ Customer Service: Basics of Customer Service Customer …
    £12

  • Phone Based Customer Service Level 2 & 3 - CPD Certified

    Skill Arts
    Mastering Effective Telephone Communication Skills for 2024! > Instant Access > Lifetime Validity > Free Certificate
    • 30 students
    • Online
    • 2 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Highly rated
    ...Messages Customer Service: Methodology for Training Employees Customer Service: Module 01 MCQ Customer Service: Module 02 MCQ Customer Service: Module 03 MCQ Customer Service: Module 04 MCQ Customer Service: Module 06 MCQ Customer Service: Module 07 MCQ Customer Service: Module 08 …
    Save 7%
    £12 £13

  • End of Life Care (Palliative Care) Training With Care Certificate Preparation

    Training Express Ltd
    Level 3 | CPD Certified | Instant Access | Free PDF & HARDCOPY Certificate + 1 Free Course| Lifetime Access
    • 38 students
    • Online
    • 3 hours · Self-paced
    • Certificate(s) included
    • 3 CPD points
    • Tutor support
    Great service
    Popular
    ...you may like to choose: Level 2 Certificate in Principles of End of Life Care (RQF) Level 3 Certificate in the Principles of End of Life Care (RQF) Level 2 Award in Awareness of End of Life Care (RQF) After completing this End of Life Care Course you will have a variety of careers …
    Save 14%
    £12 £14

  • Conflict Resolution - for Health and Social Care workers

    Courses For Jobs Ltd
    Skills For Health & Care Mandatory Training | Price includes Certificate, Exam & Retakes | Lifetime Access
    • Online
    • 5 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...in Preparing to work in Adult Social Care (RQF) - new to care Level 2 Diploma in Care (RQF) - already working in care Level 3 Certificate in Preparing to work in Adult Social Care (RQF) - career changers Level 3 Diploma in Adult Care (RQF) - Senior Care Assistants, Personal Assistants …
    £12

  • Level 3 & 6 Health & Social Care + Care Certificate with Mental Health & Care and Nursing

    Training Edge
    5 Courses Package & FREE 5 PDF Certificates | CPD Certified | 5 Star Rated Courses | Tutor Support | Lifetime Access
    • Online
    • 13 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...Approaches to Mental Health and Wellbeing Care Certificate: Level 2 Certificate in Mental Health Awareness (RQF) Care Certificate: Level 3 Certificate in Understanding Mental Health (RQF) Care Certificate: Level 3 Award in Health and Social Care (VRQ) Care Certificate: Level 3 Certificate …
    £12

  • Food Hygiene Level 2

    Training Express Ltd
    Institute of Hospitality Endorsed | CPD Approved | Free PDF + HARDCOPY Certificate | Free Retake Exam | Lifetime Access
    • 812 students
    • Online
    • 1 hour · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Highly rated
    Popular
    ...qualification, you can look for: Level 1 Award in Food Safety in Catering (RQF) Level 2 Award in Food Safety for Catering (RQF) Level 3 Award in Food Safety for Catering (RQF) Level 2 Award in Food Safety for Retail (RQF) This course is open to all, with no formal entry requirements. All …
    Save 72%
    £12 £44

  • Care Certificate (15- Standards) + Health & Social Care, Mental Health Care & Safeguarding

    Training Edge
    5 Free PDF Certificates Included | CPD Certified | Tutor Support Included | No Hidden Fees | Lifetime Access
    • Online
    • 12.1 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...Mental Health Care Worker Psychologist Counsellor Also for those who are interested to further enrol in - RQF Health and Social Care Level 3 Diploma in Adult Care (RQF) Level 2 RQF Health and Social Care Level 5 NVQ Health and Social Care Management Certificate in Management for Level …
    £12
Sort by :
Distance Most relevant Most popular Lowest price Highest price Recently added
10 25 50 100

FAQs

Reed Courses advertises a large variety of Customer service courses which are delivered by a range of learning providers. The Customer service courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a Customer service course which provides CPD points/hours or qualifications, there are a number of learning options available.

If you're looking for Customer service courses, you might also be interested in Business, KYC and Writing. These courses can be taken to further enhance your understanding of the subject. By having a broader understanding of the subject can help you to improve your professional or personal development.

Yes, Reed Courses has a wide range of free courses in a variety of subject areas. These free courses are a great way to explore a subject you're interested in without a financial commitment. You can find them by visiting the free page.
View all