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Customer service courses in Otley, West Yorkshire

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  • Customer Service: CRM, KYC, Office Management, Communication & Problem Solving Skills

    Janets
    30 in 1 Career Action Plan Programme | 300 CPD Points | Free PDF & Hard Copy Certificate | 24/7 Support |Lifetime Access
    • Online
    • 270 hours · Self-paced
    • Certificate(s) included
    • 300 CPD points
    • Tutor support
    Great service
    ***24 Hours Limited Time Sale Offer*** Customer Service Programme Enrolment Gifts: FREE PDF & Hard Copy Certificate | PDF Transcripts | FREE Student ID | Enrolment Letter | Lifetime Access | Free Assessment The gap between supply and demand for Customer Service professionals …
    £200

  • Customer Relationship Management (CRM), KYC & Customer Service

    Academy for Health & Fitness
    Super Saver Offer! | 13 in 1 Bundle | QLS Endorsed Diploma! | 3 Free QLS Certificate & Assessments | Lifetime Access
    • Online
    • 60 hours · Self-paced
    • Certificate(s) included
    • 130 CPD points
    • Tutor support
    Great service
    ***24 Hour Limited Time Flash Sale*** ►►► Customer Relationship Management (CRM), KYC & Customer Service Admission Gifts ◄◄◄ ★★ FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter★★ Ever thought about what ma …
    Save 1%
    £205 £209

  • Key Account Management

    CPD Courses
    Diploma QLS Level 5 | *FREE PDF Certificate* Tutor Support & Exam | 100 CPD Credits | Free Management Skills Course*
    • 32 students
    • Online
    • 450 hours · Self-paced
    • 100 CPD points
    • Tutor support
    Great service
    Key Account Manager Training Diploma of achievement Key Account Manager Training QLS Level 5. Additional CPD Accredited Certificate with 100 CPD points available without extra study. The course comes with easy to understand e-learning study materials. Key Account Manager …
    £12

  • Sales Management : Techniques For Maximum Sales

    CPD Courses
    Sales Management : Techniques For Maximum Sales | CPD Accredited | 10 CPD Points/Credits
    • Online
    • 10 hours · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    Marketing Productivity Techniques for Maximum Sellingg One of the few things every salesperson has in common is their desire to sell more. For obvious reasons, you’re unlikely to encounter a salesperson with a genuine interest in selling less . But why is it that some seller …
    £12

  • Office Management and Administration

    CPD Courses
    Level 7 Advanced Diploma| *FREE PDF Certificate*| 160 CPD Credits |*Free Management Skills Course* Plus MS OFFICE Course
    • 162 students
    • Online
    • 620 hours · Self-paced
    • 160 CPD points
    • Tutor support
    Great service
    Office Management and Administration Diploma in Office Management & Administration QLS Level 5. Additional CPD Accredited Certificate with 110 CPD points available with no extra study. This Office Management and Administration course comes with easy to understand e-lea …
    £12

  • Communication: Communication Essentials

    CPD Courses
    Communication: Communication Essentials | CPD Accredited | 10 CPD Points/Credits
    • Online
    • 10 hours · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    Essentials of Good Communication Advanced communication skills can be of limitless value throughout life, both in personal and professional circles alike. In the workplace, poor communication inevitably leads to poor performance, demotivation and unnecessary complications. Pa …
    £12

  • Marketing : Marketing - Course

    CPD Courses
    Level 7 Advanced Diploma | *FREE PDF Certificate* |*100% Pass Rate* | 220 CPD Credits | **Free Social Media Course**
    • 1,516 students
    • Online
    • 620 hours · Self-paced
    • 220 CPD points
    • Tutor support
    Great service
    Highly rated
    Marketing - Course Diploma of achievement in Marketing QLS Level 7. Additional CPD Accredited Marketing Certificate with 220 CPD points available with no extra study. This Marketing course comes with easy to understand e-learning study materials. Marketing - Course Advance …
    Save 20%
    £12 £15

  • Customer Service Representative Advanced Diploma - CPD Accredited

    StudyHub
    CPD Certified | 25-in-1 Bundle | Basic to Advanced | FREE PDF & Hardcopy Certificate | Exam & Tutor Support Included
    • Online
    • 125 hours · Self-paced
    • Certificate(s) included
    • 250 CPD points
    • Tutor support
    Great service
    24 Hour Flash Deal **25-in-1 Customer Service Representative Diploma Mega Bundle** ►►► Customer Service Representative Diploma Enrolment Gifts ◄◄◄ **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter ** Take the …
    £279

  • Search Engine Optimisation

    CPD Courses
    QLS Diploma Level 5 | *FREE PDF Certificate* Tutor Support & Exam | 110 CPD Credits | Free Digital Marketing Course
    • 310 students
    • Online
    • 450 hours · Self-paced
    • 110 CPD points
    • Tutor support
    Great service
    SEO - Search Engine Optimisation Diploma of achievement in SEO and Digital Marketing QLS Level 5 . Additional CPD SEO - Search Engine Optimisation Accredited Certificate with 110 CPD points available without extra study. The SEO - Search Engine Optimization course comes …
    £12

  • Marketing : Personal Selling

    CPD Courses
    Module | Tutor Support & Exam included | 10 CPD Credits | Free COVID-19 Course & Letter of Completion
    • Online
    • 10 hours · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    Marketing Personal Selling and Sales The course comes with easy to understand e-learning study materials. In the right hands, personal selling can be uniquely powerful and influential. Personal selling refers to the practice of using people - or the sales force - to sell pr …
    £12

  • PR: Introduction to Public Relations

    CPD Courses
    PR: Introduction to Public Relations | CPD Accredited | 10 CPD Points/Credits
    • Online
    • 10 hours · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    Popular
    Public Relations An Introduction In today’s congested business world, reputation is everything. Above all other considerations, customers rank reputation with the highest level of importance. If your brand’s reputation paints a positive picture, your success story writes itse …
    £12

  • Branding Level 5 Diploma

    CPD Courses
    Level 5 CPD Diploma | *FREE PDF Certificate* Tutor Support & Exam | 110 CPD Credits | Free Digital Marketing Course
    • 130 students
    • Online
    • 450 hours · Self-paced
    • 110 CPD points
    • Tutor support
    Great service
    Branding Branding - Diploma Level 5. Diploma in Branding. CPD Accredited Branding Certificate with 110 CPD points available without extra study. This Branding course comes with easy to understand e-learning study materials. Creating and Managing your Brand level 5. You …
    £12

  • PR: Public Relations Communications

    CPD Courses
    PR: Public Relations Communications | CPD Accredited | 10 CPD Points/Credits
    • Online
    • 10 hours · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    Public Relations As Planned Communication Research suggests that among the most ‘admired’ companies in Britain, up to 70% of their combined communication activity is pre-planned. Contrary to popular belief, successful public relations strategies don’t simply happen by chance. …
    £12

  • Customer Service Diploma Level 3 With Complete Career Guide

    Training Express Ltd
    10 FREE Certificates | 10 CPD Accredited Courses | Unlimited Retake | Lifetime Access
    • Online
    • 70 hours · Self-paced
    • Certificate(s) included
    • 100 CPD points
    • Tutor support
    Great service
    Ready to elevate your customer service skills to the next level and carve out a successful career path? Introducing our Customer Service Diploma Level 3 with Complete Career Guide—an all-encompassing program designed to equip you with the expertise and knowledge needed to excel …
    £50

  • PR: Public Relations Tools and Methods

    CPD Courses
    PR: Public Relations Tools and Methods | CPD Accredited | 10 CPD Points/Credits
    • Online
    • 10 hours · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    Public Relations Tools and Methods Getting the most out of any PR strategy means knowing how to work with the most effective tools and resources. Public relations management focuses on controlling public opinion. From a business perspective, there are limitless approaches tha …
    £12

  • PR: Public Relations Material Production

    CPD Courses
    PR: Public Relations Material Production | CPD Accredited | 10 CPD Points/Credits
    • Online
    • 10 hours · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    Public Relations Material Definition Every public relations strategy will include the production of certain essential PR materials. However, the nature and quantity of these materials will differ wildly from one PR program to the next. What must be remembered is that the clea …
    £12

  • Purchasing & Procurement

    CPD Courses
    Diploma QLS Level 5| *FREE PDF Certificate* |*100% Pass Rate* |110 CPD Points |*FREE Strategic Planning Course*
    • 455 students
    • Online
    • 450 hours · Self-paced
    • 110 CPD points
    • Tutor support
    Great service
    Highly rated
    Purchasing & Procurement Diploma of achievement in Purchasing & Procurement QLS Level 5 . Additional CPD Accredited Certificate with 110 CPD points available with no extra study. The course comes with easy to understand e-learning study materials. Endorsed Certifi …
    £12

  • PR : Media Relations

    CPD Courses
    PR : Media Relations | CPD Accredited | 10 CPD Points/Credits
    • 12 students
    • Online
    • 10 hours · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    Public Relations Media Relations Regardless of the size, type or purpose of a PR strategy, strong media relations are of critical importance. These days, everyone knows how the mass media has the power to make, break or blindly ignore any business it chooses. If the media tak …
    £12

  • PR : Public Relations Management and Organisation

    CPD Courses
    PR : Public Relations Management and Organisation | CPD Accredited | 10 CPD Points/Credits
    • Online
    • 10 hours · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    Public Relations Management and Organisation Public relations management is a complex, challenging discipline. The reason being that PR doesn’t exist in a vacuum. Instead, there are countless internal and external factors that have a strong effect on PR. Unless each is meticu …
    £12

  • Managing Customer Excellence eCourse - CQI/IRCA Professional Qualification

    TPT Consultancy & Training Ltd
    Online self study course with CQI/IRCA certification.
    • Online
    • 24 hours · Self-paced
    • Professional certification
    • Tutor support
    Great service
    This CQI/IRCA certified PT207: Managing Customer Excellence course will provide the practical skills to identify the different types of customers and stakeholders. Gain knowledge and insight into their various types of requirements. Learn the skills required to translate these re …
    £900

  • PR : Public Relations Concepts

    CPD Courses
    PR : Public Relations Concepts | CPD Accredited | 10 CPD Points/Credits
    • Online
    • 10 hours · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    Public Relations Concepts The deeper your understanding of public relations, the more effectively you can manage your organisation’s reputation. At its heart, PR is about shaping and controlling public opinion, portraying your company in the best possible light. Nevertheless …
    £12

  • Digital Marketing Training - DMI Certified Social Media Marketing Specialist

    e-Careers
    Guaranteed work experience** | 1 in 4 get a job*** | Digital Marketing training | finance | eLearning | DMI Membership
    • 219 enquiries
    • Online
    • 30 hours · Self-paced
    • Professional certification
    • Exam(s) included
    Great service
    ***SALE NOW ON!*** As well as having industry-leading Digital Marketing training courses, we're now offering a programme with guaranteed work experience. Enquire today about our 'DMI Digital Marketing training with Work Experience'. Earn your digital marketing diploma in Social M …
    Save 26%
    £1,025 £1,395

  • Needles and Sharps Training - CPD Certified

    The National Training Academy Ltd
    Online course, checkpoint at the end of each module, certificate when complete, 12 months unlimited access
    • 106 students
    • Online
    • 2 hours · Self-paced
    • Certificate(s) included
    • 2 CPD points
    • Tutor support
    Great service
    Drug users and those with medical conditions may also use sharps in their homes. In addition, sharps can be found in public areas, the risks are all around us. If you have staff visiting customers in their homes or out in public spaces, such as parks, you have a duty of care to e …
    £35

  • QuickBooks Online 2020

    Study247
    Learn basic accounting principles and how to use QuickBooks effectively
    • Online
    • 8 hours · Self-paced
    • Certificate(s) included
    Accounting and book-keeping skills are always in demand in any organisation. As well as finding employment, many learners go on to set up their own book-keeping business by offering their services to local companies. QuickBooks is the UK's number 1 cloud accounting and book-keepi …
    £49

  • How to Become a Psychotherapist

    Skill Success
    • 10 students
    • Online
    • Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    This course includes lifetime access so you can complete the course at your own speed. In this course, you will take 28 informative.You will be guided with the step-by-step approach in helping you become a therapist or a coach who specializes in using a psychotherapeutic appr …
    Save 81%
    £29 £157

  • Customer Service, KYC, CDD & CRM Training - CPD Certified

    Academy for Health & Fitness
    Level 4 QLS Endorsed & CPD Certified| 6 in 1 Exclusive Bundle! | 170 CPD Points | Free PDF Certificate | Lifetime Access
    • Online
    • 25 hours · Self-paced
    • Certificate(s) included
    • 170 CPD points
    • Tutor support
    Great service
    ★★★ 24-Hour Flash Sale! Prices Reduced Like Never Before!! ★★★ Do you dream of a career where you build relationships, solve problems, and ensure customer satisfaction? In the UK alone, the customer service industry employs over 5 million people, with a projected growth of 10% b …
    Save 8%
    £31.99 £35

  • Visual Merchandising Diploma - CPD Approved

    Be-a.co.uk
    Student Discount Card Eligible | Lifetime Access | Online certified training |Online certificate and exam included
    • 159 students
    • Online
    • Self-paced
    • 12 CPD points
    • Tutor support
    Great service
    Visual Merchandising Diploma - CPD Certified Visual merchandising is one of a retailer’s most valuable assets. When done well, it can drive sales, inspire loyalty in customers, improve the buying experience and communicate a brand’s core values and ideals. This course will pr …
    £299

  • HACCP Food Safety Level 3

    ECHO3 EDUCATION LIMITED
    Accredited HACCP | 5-star rated | 90 minutes | Same-day certificate | Quick & Easy
    • 232 students
    • Online
    • 2 hours · Self-paced
    • Certificate(s) included
    • 6 CPD points
    • Tutor support
    Great service
    HACCP Level 3 Food Safety course online. EU regulation 852/2004 requires that all food business have a food safety management system in place based on HACCP principles and that those responsible for the safety of food have appropriate training in HACCP. Whether you are workin …
    £25

  • BCS Essentials Certificate in Artificial Intelligence Training

    e-Careers
    Exam | 1-year BCS membership worth £92 | Interest-free finance
    • 639 enquiries
    • Online
    • 6 months · Self-paced
    • Professional certification
    • Exam(s) included
    Great service
    Our BCS Essentials Certificate in Artificial Intelligence is delivered via eLearning and includes the official examination and 1-year BCS membership. Unlock the mystery of AI by taking our BCS Essentials Certificate in Artificial Intelligence training course, designed to provide …
    £495

  • Lean Six Sigma Yellow Belt Training Course

    Training Deals
    Online course
    • 45 enquiries
    • Online
    • Self-paced
    • Professional certification
    • Exam(s) included
    • Tutor support
    The Lean Six Sigma Yellow Belt Online Training Course will give delegates an understanding of how to use Lean Six Sigma methodologies to enhance manufacturing quality and the business processes. During this course, students will learn about selecting and evaluating Lean Six S …
    Enquire for pricing

  • Start Your Weight Loss Coaching Business

    Skill Success
    • 15 students
    • Online
    • Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    This course includes lifetime access so you can complete it at your own speed. In this course, you will learn the most important aspects of developing your own ‘Weight-Loss’ coaching business. By taking this course today, you will have a better understanding for your own nich …
    £29

  • Customer Service Training

    ATA (Asset Training Academy) LTD
    CPD accredited Classroom and virtual Course. Certificate, Study materials, Tutor Support, Lunch included.
    • Classroom - Leeds
    • 1 day · Part-time
    • Certificate(s) included
    • 3 CPD points
    • Tutor support
    If your organisation is committed to achieving excellence in customer service and ensuring that your vision for the future reflects the highest standards that the modern-day customer expects – then this course is for you and your team. This Customer Service course is an intensive …
    £354

  • Telesales Course - Sales

    ATA (Asset Training Academy) LTD
    Classroom & Online Course. Certificate, Study materials, Tutor Support, Lunch included.
    • Classroom - Leeds
    • 1 day · Part-time
    • Certificate(s) included
    • 3 CPD points
    • Tutor support
    This 1 day ‘Successful Selling Over the Phone’ course is aimed to help attendees who are responsible for contacting potential new customers / or receiving calls, and closing the sale. This Successful Selling Over The Phone course will help you to understand the importance of esta …
    £390

  • Sales Course - Getting Appointments Over The Phone

    ATA (Asset Training Academy) LTD
    Classroom based course with study materials, tutor support and Certificate of Acheivement included
    • Classroom - Leeds
    • Part-time
    • Certificate(s) included
    • Tutor support
    This 1 day ‘Winning Ways to Set Appointments on the Telephone’ course is aimed to help participants who are responsible for setting appointments for others, or for themselves where they wish to make the appointment prior to a face-to-face meeting. They will develop and use a prov …
    £390

  • Effective Communication Course

    ATA (Asset Training Academy) LTD
    Classroom based course with study materials, tutor support & interactive exercises. Certificate awarded on completion.
    • 16 enquiries
    • Classroom - Leeds
    • 1 day · Part-time
    • Certificate(s) included
    • Tutor support
    This 1 Day Effective Communication Skills Course course will help you to become a more inspirational and effective communicator. By understanding the importance of clear and focused written and verbal communication skills, delegates will be able to communicate with confidence and …
    £390

  • Negotiation, Influencing & Persuasion Skills

    ATA (Asset Training Academy) LTD
    CPD accredited Classroom and Online Course. Certificate, Study materials, Tutor Support, Lunch included.
    • 16 enquiries
    • Classroom - Leeds
    • 2 days · Part-time
    • Certificate(s) included
    • 2 CPD points
    • Tutor support
    Most people are involved with negotiations at some point in their lives, whether this is in a personal context or in a workplace situation. There are many ways to describe negotiation – influencing others to achieve your goal or objective, reaching an agreement, bargaining, pers …
    £780

  • Essential Sales Training

    ATA (Asset Training Academy) LTD
    CPD accredited Classroom and Online Course. Certificate, Study materials, Tutor Support, Lunch included.
    • 44 enquiries
    • Classroom - Leeds
    • 1 day · Part-time
    • Certificate(s) included
    • 3 CPD points
    • Tutor support
    Are you struggling to consistently hit your sales targets? Are you looking to build more productive relationships with your customers? Would you like to increase your conversion rate? Would you like to learn how to "close" the deal more effectively? This highly intensive one-day …
    £390

  • National Diploma in Dental Nursing Course (Classroom and Online)

    Harriet Ellis Training Solutions Ltd
    Fully accredited by the NEBDN, Earn whilst you learn as a dental nurse. Qualify in less than 18 months.
    • 925 enquiries
    • Classroom - Leeds
    • 18 months · Part-time
    • Professional certification
    • Certificate(s) included
    Great service
    Earn whilst you learn as a dental nurse with no experience needed. Study in conjunction with working in a Dental Practice on either a Full or Part Time basis in regular paid employment. Over 90% pass rate of the programme and be qualified in less than 18 months. Distance learning …
    £2,018

  • Referral Marketing Skills

    Practical Training for Professionals
    • Classroom - Leeds
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    A quick question for you How much more successful would you be if your valued customers, suppliers and business partners were willing, capable and active in accurately communicating what you do and why you are better and different than your competitors, to the people in their …
    £516

  • Call Centre - Achieving Best Practice

    Practical Training for Professionals
    • Classroom - Leeds
    • Part-time
    • 6 CPD points
    Call Centre - Achieving Best Practice - Overview This course has been designed and adapted for a number of PTP's clients that run call-centres to handle incoming calls to the company. Throughout the course, participants are encouraged to contribute to a lively debate about th …
    £516

  • Consultative Selling

    Practical Training for Professionals
    • 13 enquiries
    • Classroom - Leeds
    • Part-time
    • 6 CPD points
    Consultative Selling - Overview This course is for those who sell ideas, products and services and who want to develop a selling style where the emphasis is on developing the concept of sales conversations together with long term, stable future business relationships. This …
    £516

  • Selling Skills for Exhibitions

    Practical Training for Professionals
    • Classroom - Leeds
    • Part-time
    • 6 CPD points
    • Tutor support
    Exhibition selling is different from normal selling and this course takes you through the process from set up to breakdown and post exhibition follow-up. It will ensure that visitors to the stand are welcomed correctly, qualified and that time is spent with the right visitors a …
    £516

  • Introduction to Sales - From Emerging Salesperson to Buying Advisor (2 days)

    Practical Training for Professionals
    • 12 enquiries
    • Classroom - Leeds
    • Part-time
    • 6 CPD points
    • Tutor support
    Introduction to Sales - From Emerging Salesperson to Buying Advisor (2 days) - Overview With so many businesses jostling for a share of the same marketplace/customer base, it is becoming increasingly more vital for our sales teams to be as strong and as professional as possib …
    £960

  • Essential Key Selling Skills

    Practical Training for Professionals
    • Classroom - Leeds
    • Part-time
    • 6 CPD points
    • Tutor support
    Key Selling Skills - Overview The key selling skills sales training course (also known as Three and half steps to selling) teaches delegates how to maximise their sales potential by learning the rules of selling. From prospecting and establishing interest, to presenting and c …
    £516

  • Knowing Your Customer to Maximise Business Opportunities

    Practical Training for Professionals
    • 12 enquiries
    • Classroom - Leeds
    • Part-time
    • 6 CPD points
    • Tutor support
    Know Your Customer - Overview The ability to understand your customer is essential for every successful business to enable it to grow. This inspirational and interactive course gives you the skills, tips and knowledge to ensure you genuinely know what your customer wants and …
    £516

  • Customer Care Excellence

    Practical Training for Professionals
    • Classroom - Leeds
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This practical and interactive customer care course provides an overview of the personal and professional skills for staff that are often the first point of contact for customers. Throughout the course delegates will have the opportunity to discuss customer handling skills, ena …
    £516

  • Customer Care - Incoming and Outgoing Calls

    Practical Training for Professionals
    • 12 enquiries
    • Classroom - Leeds
    • 1 day · Part-time
    • 6 CPD points
    This course has been designed and adapted for a number of PTP's clients that run call-centres to handle incoming calls and outbound calls. Throughout the course, participants are encouraged to contribute to a lively debate about their perceptions of good customer service. They …
    £468

  • Customer Excellence for Finance Staff

    Practical Training for Professionals
    • Classroom - Leeds
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This course will enable participants to understand who their customers are and what they require us to do in order to improve and deliver customer excellence. This Customer Excellence for Finance Staff course is available throughout the UK. CPD Value 5.5 Hours Course Loca …
    £516

  • Outgoing Calls - Maximising Effectiveness

    Practical Training for Professionals
    • Classroom - Leeds
    • Part-time
    • 6 CPD points
    • Tutor support
    This telephone training course helps all those who make outgoing calls ensure that they set objectives and achieve them. Whether they be sales, customer care or research calls, delegates will be able to practise their techniques in role plays and then implement them in live cal …
    £516

  • Outstanding Customer Service Skills

    Practical Training for Professionals
    • Classroom - Leeds
    • Part-time
    • Tutor support
    An intensive, practical and activity-based programme building the delegate's knowledge, skills and the will to support customers, ultimately to deliver outstanding customer service. This Outstanding Customer Service Skills training course is available throughout the UK. CPD …
    £516

  • Team Building Skills for Managers

    Practical Training for Professionals
    • Classroom - Leeds
    • Part-time
    • 6 CPD points
    • Tutor support
    This team building course deals with those aspects which encourage team players to work well together through practical sessions which highlight the best approaches for success. This Team Building course is available throughout the UK. CPD Value 5.5 Hours
    £576

  • Telephone Techniques - Incoming & Outgoing Calls

    Practical Training for Professionals
    • Classroom - Leeds
    • Part-time
    • 6 CPD points
    • Tutor support
    This telephone training course deals with telephone etiquette when making both incoming and outgoing calls. Live calls are made to help delegates improve their skills in these vital areas. This Telephone Techniques - Incoming & Outgoing Calls course is available throughou …
    £516

  • Delivering Excellence Via Email - Half Day (am)

    Practical Training for Professionals
    • Classroom - Leeds
    • Full-time
    • 3 CPD points
    • Tutor support
    This half day workshop focuses on how to deliver an excellent customer experience via email. You will learn the do's and dont's that increases customer loyalty. Delegates will be come experts in delivering excellent customer service levels and ensure their email skills are high …
    £228

  • Delivering Excellence via Email and on the Telephone

    Practical Training for Professionals
    • Classroom - Leeds
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This one day workshop focuses on how to deliver an excellent customer experience via email and on the telephone. You will learn the do's and dont's that increases customer loyalty. Delegates will be come experts in delivering excellent customer service levels on the phone and e …
    £516

  • Essential Marketing Skills

    Practical Training for Professionals
    • 35 enquiries
    • Classroom - Leeds
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    The PTP Essential Marketing Skills course goes through the whole process of marketing goods and services, from the creation of a product to ensuring that customers will come and buy more from you in the future. This training course is available throughout the UK. CPD Value …
    £516

  • Excellent Customer Care - Incoming Calls

    Practical Training for Professionals
    • Classroom - Leeds
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This excellent customer care course analyses typical customer frustrations and how to deal with awkward situations. It teaches professional telephone techniques from how to make a good first impression, to the use of correct vocabulary and paying attention to detail. Through in …
    £516
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FAQs

Reed Courses advertises a large variety of Customer service courses which are delivered by a range of learning providers. The Customer service courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a Customer service course which provides CPD points/hours or qualifications, there are a number of learning options available.

If you're looking for Customer service courses, you might also be interested in Business, KYC and Public services. These courses can be taken to further enhance your understanding of the subject. By having a broader understanding of the subject can help you to improve your professional or personal development.

In addition to free Customer service courses, Reed Courses also has plenty of paid for online Customer service courses, designed to meet all kinds of learning goals and to suit a range of preferred study methods.

Reed Courses advertises a variety of free online Customer service courses. Alternatively you'll be able to enrol on an online Customer service course of your choosing, and study entirely online. If you'd prefer an in-person learning experience, you could take a classroom Customer service course where you'll be taught in a classroom at a given location. Reed Courses also advertises distance learning courses and in-company Customer service courses from a variety of learning providers.
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