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Online Customer service courses offering tutor support

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  • Level 2 Certificate in Principles of Customer Service

    Learning Curve Group
    Online course with study materials and tutor support. Certificates are issued upon successful completion.
    • 6,009 enquiries
    • Online
    • 7 weeks · Self-paced
    • Regulated qualification
    • Tutor support
    Great service
    Trending
    Good customer service is crucial for any business. 96% of unhappy customers don’t ever complain - instead, 91% of them simply leave and never come back. This shows that providing good customer service and handling any issues in a professional and courteous manner is essential for …
    Free

  • Level 2 Certificate in Customer Service for Health and Social Care Settings

    Learning Curve Group
    Complete online for FREE when it suits you, with study materials and tutor support. Customer Service skills for Care
    • 2,622 enquiries
    • Online
    • 6 weeks · Self-paced
    • Regulated qualification
    • Tutor support
    Great service
    The best healthcare providers thrive by creating positive working relationships with patients, families and residents. This fully online level 2 Certificate in Customer Service for Health and Social Care Settings is designed to help you develop these positive working relationship …
    Free

  • Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality

    Learning Curve Group
    Complete online for FREE when it suits you, with study materials and tutor support. Learn Customer Service Skills
    • 4,855 enquiries
    • Online
    • 6 weeks · Self-paced
    • Regulated qualification
    • Tutor support
    Great service
    Trending
    In the hospitality sector, staff are often the forefront of the business. When you're working in hospitality, it's important to make sure you give customers a great first impression. This fully online course will help you brush up on essential skills for hospitality, including ho …
    Free

  • Level 2 Certificate in Information, Advice or Guidance

    Learning Curve Group
    Complete online for FREE when it suits you, with study materials and tutor support. Give better advice and guidance
    • 3,825 enquiries
    • Online
    • 7 weeks · Self-paced
    • Regulated qualification
    • Tutor support
    Great service
    Trending
    For many businesses, being able to offer clear and accurate information, advice or guidance - and knowing what can be shared legally and professionally - is really important. If you give information, advice or guidance as part of your role, this course can help you brush up on yo …
    Free

  • Level 2 Certificate in Understanding Retail Operations

    Learning Curve Group
    Complete online for FREE when it suits you, with study materials and tutor support. Understand Retail Operations
    • 3,263 enquiries
    • Online
    • 9 weeks · Self-paced
    • Regulated qualification
    • Tutor support
    Great service
    Trending
    If you work in retail, it's important that you're fully trained and equipped to meet customers' needs. Our level 2 certificate in Understanding Retail Operations covers everything from the selling process to retail law to handling customer complaints. It's a great way to make sur …
    Free

  • Level 2 Certificate in Principles of Team Leading

    Learning Curve Group
    Complete online for FREE when it suits you, with study materials and tutor support. Become a Team Leader.
    • 12,509 enquiries
    • Online
    • 7 weeks · Self-paced
    • Regulated qualification
    • Tutor support
    Great service
    Trending
    If you're looking to develop your team leading skills to manage a team effectively, this fully online level 2 Certificate in Principles of Team Leading will help you do just that. This qualification will teach you the principles of team leading, how to use different styles of lea …
    Free

  • Level 2 Understanding Tenant Support in Social Housing

    Learning Curve Group
    Complete online for FREE when it suits you, with study materials and tutor support. Learn Tenant Support Skills
    • 2,404 enquiries
    • Online
    • 6 weeks · Self-paced
    • Regulated qualification
    • Tutor support
    Great service
    Trending
    Over 4 million people in the UK live in social housing. It’s important that anyone working in this sector is equipped with the key skills to make a real difference to the lives of tenants and the communities they live in. This fully online course in Understanding Tenant Support …
    Free

  • Level 2 Certificate in Principles of Business Administration

    The Skills Network
    Develop your knowledge to successfully work in a business administration role
    • 7,773 enquiries
    • Online
    • 12 weeks · Self-paced
    • Regulated qualification
    • Tutor support
    Great service
    This qualification will give the underpinning knowledge that is required to successfully work in a range of different environments in a business administration role. Develop essential knowledge of how to carry out administrative tasks such as how to manage information and support …
    Free

  • Level 2 Certificate in Mental Health First Aid and Mental Health Advocacy in the Workplace

    The Skills Network
    Improve your knowledge of Mental Health First Aid and Mental Health Advocacy in the Workplace
    • 52 enquiries
    • Online
    • 12 weeks · Self-paced
    • Regulated qualification
    • Tutor support
    Great service
    Trending
    1 in 4 people will experience a mental health problem in any given year. They range from common problems, such as depression and anxiety, to rare problems like schizophrenia and bipolar disorder. Mental Health First Aid is a growing phenomenon to help tackle the mental health cri …
    Free

  • Key Account Management

    CPD Courses
    Diploma QLS Level 5 | *FREE PDF Certificate* Tutor Support & Exam | 100 CPD Credits | Free Management Skills Course*
    • 32 students
    • Online
    • 450 hours · Self-paced
    • 100 CPD points
    • Tutor support
    Great service
    Trending
    Key Account Manager Training Diploma of achievement Key Account Manager Training QLS Level 5. Additional CPD Accredited Certificate with 100 CPD points available without extra study. The course comes with easy to understand e-learning study materials. Key Account Manager …
    £12

  • Sales Management : Techniques For Maximum Sales

    CPD Courses
    Sales Management : Techniques For Maximum Sales | CPD Accredited | 10 CPD Points/Credits
    • Online
    • 10 hours · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    Marketing Productivity Techniques for Maximum Sellingg One of the few things every salesperson has in common is their desire to sell more. For obvious reasons, you’re unlikely to encounter a salesperson with a genuine interest in selling less . But why is it that some seller …
    £12

  • Office Management and Administration

    CPD Courses
    Level 7 Advanced Diploma| *FREE PDF Certificate*| 160 CPD Credits |*Free Management Skills Course* Plus MS OFFICE Course
    • 162 students
    • Online
    • 620 hours · Self-paced
    • 160 CPD points
    • Tutor support
    Great service
    Office Management and Administration Diploma in Office Management & Administration QLS Level 5. Additional CPD Accredited Certificate with 110 CPD points available with no extra study. This Office Management and Administration course comes with easy to understand e-lea …
    £12

  • Communication: Communication Essentials

    CPD Courses
    Communication: Communication Essentials | CPD Accredited | 10 CPD Points/Credits
    • Online
    • 10 hours · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    Essentials of Good Communication Advanced communication skills can be of limitless value throughout life, both in personal and professional circles alike. In the workplace, poor communication inevitably leads to poor performance, demotivation and unnecessary complications. Pa …
    £12

  • Marketing : Marketing - Course

    CPD Courses
    Level 7 Advanced Diploma | *FREE PDF Certificate* |*100% Pass Rate* | 220 CPD Credits | **Free Social Media Course**
    • 1,517 students
    • Online
    • 620 hours · Self-paced
    • 220 CPD points
    • Tutor support
    Great service
    Highly rated
    Marketing - Course Diploma of achievement in Marketing QLS Level 7. Additional CPD Accredited Marketing Certificate with 220 CPD points available with no extra study. This Marketing course comes with easy to understand e-learning study materials. Marketing - Course Advance …
    Save 20%
    £12 £15

  • Search Engine Optimisation

    CPD Courses
    QLS Diploma Level 5 | *FREE PDF Certificate* Tutor Support & Exam | 110 CPD Credits | Free Digital Marketing Course
    • 310 students
    • Online
    • 450 hours · Self-paced
    • 110 CPD points
    • Tutor support
    Great service
    SEO - Search Engine Optimisation Diploma of achievement in SEO and Digital Marketing QLS Level 5 . Additional CPD SEO - Search Engine Optimisation Accredited Certificate with 110 CPD points available without extra study. The SEO - Search Engine Optimization course comes …
    £12

  • Marketing : Personal Selling

    CPD Courses
    Module | Tutor Support & Exam included | 10 CPD Credits | Free COVID-19 Course & Letter of Completion
    • Online
    • 10 hours · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    Marketing Personal Selling and Sales The course comes with easy to understand e-learning study materials. In the right hands, personal selling can be uniquely powerful and influential. Personal selling refers to the practice of using people - or the sales force - to sell pr …
    £12

  • PR: Introduction to Public Relations

    CPD Courses
    PR: Introduction to Public Relations | CPD Accredited | 10 CPD Points/Credits
    • Online
    • 10 hours · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    Popular
    Public Relations An Introduction In today’s congested business world, reputation is everything. Above all other considerations, customers rank reputation with the highest level of importance. If your brand’s reputation paints a positive picture, your success story writes itse …
    £12

  • Branding Level 5 Diploma

    CPD Courses
    Level 5 CPD Diploma | *FREE PDF Certificate* Tutor Support & Exam | 110 CPD Credits | Free Digital Marketing Course
    • 131 students
    • Online
    • 450 hours · Self-paced
    • 110 CPD points
    • Tutor support
    Great service
    Branding Branding - Diploma Level 5. Diploma in Branding. CPD Accredited Branding Certificate with 110 CPD points available without extra study. This Branding course comes with easy to understand e-learning study materials. Creating and Managing your Brand level 5. You …
    £12

  • PR: Public Relations Communications

    CPD Courses
    PR: Public Relations Communications | CPD Accredited | 10 CPD Points/Credits
    • Online
    • 10 hours · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    Public Relations As Planned Communication Research suggests that among the most ‘admired’ companies in Britain, up to 70% of their combined communication activity is pre-planned. Contrary to popular belief, successful public relations strategies don’t simply happen by chance. …
    £12

  • PR: Public Relations Tools and Methods

    CPD Courses
    PR: Public Relations Tools and Methods | CPD Accredited | 10 CPD Points/Credits
    • Online
    • 10 hours · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    Public Relations Tools and Methods Getting the most out of any PR strategy means knowing how to work with the most effective tools and resources. Public relations management focuses on controlling public opinion. From a business perspective, there are limitless approaches tha …
    £12

  • PR: Public Relations Material Production

    CPD Courses
    PR: Public Relations Material Production | CPD Accredited | 10 CPD Points/Credits
    • Online
    • 10 hours · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    Public Relations Material Definition Every public relations strategy will include the production of certain essential PR materials. However, the nature and quantity of these materials will differ wildly from one PR program to the next. What must be remembered is that the clea …
    £12

  • Purchasing & Procurement

    CPD Courses
    Diploma QLS Level 5| *FREE PDF Certificate* |*100% Pass Rate* |110 CPD Points |*FREE Strategic Planning Course*
    • 455 students
    • Online
    • 450 hours · Self-paced
    • 110 CPD points
    • Tutor support
    Great service
    Highly rated
    Purchasing & Procurement Diploma of achievement in Purchasing & Procurement QLS Level 5 . Additional CPD Accredited Certificate with 110 CPD points available with no extra study. The course comes with easy to understand e-learning study materials. Endorsed Certifi …
    £12

  • PR : Media Relations

    CPD Courses
    PR : Media Relations | CPD Accredited | 10 CPD Points/Credits
    • 12 students
    • Online
    • 10 hours · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    Public Relations Media Relations Regardless of the size, type or purpose of a PR strategy, strong media relations are of critical importance. These days, everyone knows how the mass media has the power to make, break or blindly ignore any business it chooses. If the media tak …
    £12

  • PR : Public Relations Management and Organisation

    CPD Courses
    PR : Public Relations Management and Organisation | CPD Accredited | 10 CPD Points/Credits
    • Online
    • 10 hours · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    Public Relations Management and Organisation Public relations management is a complex, challenging discipline. The reason being that PR doesn’t exist in a vacuum. Instead, there are countless internal and external factors that have a strong effect on PR. Unless each is meticu …
    £12

  • PR : Public Relations Concepts

    CPD Courses
    PR : Public Relations Concepts | CPD Accredited | 10 CPD Points/Credits
    • Online
    • 10 hours · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    Public Relations Concepts The deeper your understanding of public relations, the more effectively you can manage your organisation’s reputation. At its heart, PR is about shaping and controlling public opinion, portraying your company in the best possible light. Nevertheless …
    £12
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FAQs

Reed Courses advertises a large variety of Customer service courses which are delivered by a range of learning providers. The Customer service courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a Customer service course which provides CPD points/hours or qualifications, there are a number of learning options available.

If you're looking for Customer service courses, you might also be interested in Business, KYC and Public services. These courses can be taken to further enhance your understanding of the subject. By having a broader understanding of the subject can help you to improve your professional or personal development.

In addition to free Customer service courses, Reed Courses also has plenty of paid for online Customer service courses, designed to meet all kinds of learning goals and to suit a range of preferred study methods.

Reed Courses advertises a variety of free online Customer service courses. Alternatively you'll be able to enrol on an online Customer service course of your choosing, and study entirely online. If you'd prefer an in-person learning experience, you could take a classroom Customer service course where you'll be taught in a classroom at a given location. Reed Courses also advertises distance learning courses and in-company Customer service courses from a variety of learning providers.
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