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Customer OR Services Cpd courses

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  • Customer Service Diploma Level 2 & 3

    Training Express Ltd
    Free PDF & Hardcopy Certificates | Transcripts Available | Free Retake Exam | Lifetime Access
    • 643 students
    • Online
    • 0.7 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Highly rated
    Popular
    ...Front Desk Receptionists Managing Customer Excellence Customer service management Customer Account Advisor Customer Account Executive Customer Accounts Advisor Customer Consultant Customer Administrator Customer Coordinator Customer Care Customer Support Course Progression After completing …
    Save 14%
    £12 £14

  • Office Management, Business Administration & Retail Customer Service - Level 4 Diploma

    NextGen Learning
    Level 4 QLS Endorsed Diploma + CPD Certified | Complete Business Management | FREE PDF Certificate | Instant Access
    • 675 students
    • Online
    • 6.1 hours · Self-paced
    • Certificate(s) included
    • 120 CPD points
    • Tutor support
    Great service
    Highly rated
    Popular
    Trending
    ...(RQF) Level 2 Award in Customer Service (RQF) Level 2 Diploma in Customer Service (RQF) Level 3 Certificate in Principles of Customer Service Without any formal requirements, you can delightfully enrol in this Office Administration & Retail Customer Service course. Our Office …
    Save 58%
    £12 £29

  • Customer Service, KYC, CDD & Customer Relationship Management (CRM) Diploma

    NextGen Learning
    Level 5 QLS Endorsed Diploma + CPD Certified + 43 Endorsed Topics + Free PDF Certificate + Instant & Lifetime Access
    • 248 students
    • Online
    • 7.4 hours · Self-paced
    • Certificate(s) included
    • 150 CPD points
    Great service
    Highly rated
    Popular
    Trending
    ...Award in Customer Service (RQF) Level 1 Certificate in Customer Service (RQF) Level 2 Diploma in Customer Service (RQF) Level 2 Certificate in Principles of Customer Service (VRQ) Level 2 Certificate in Principles of Customer Service Level 2 NVQ Certificate in Customer Service (RQF) …
    Save 7%
    £12 £12.99

  • Complaints Handling for Customer Care ( Customer Service )

    Compliance Central
    Empower Your Career | CPD Certified Course | FREE PDF Certificate | Instant Lifetime Access
    • 12 students
    • Online
    • 1.7 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    ...no specific prerequisites for this Customer Care & Customer Service course. A willingness to learn and a desire to improve customer care & customer service skills are essential. Customer Care & Customer Service Customer Service Manager: £35,000 - £60,000 Complaints …
    £12

  • Customer Service Diploma (Level 2 & 3) Plus Sales and Marketing Skills - CPD Certified

    NextGen Learning
    CPD Accredited Diploma + 5 FREE Premium Courses + Free PDF Certificate + Get Instant & Lifetime Access
    • 122 students
    • Online
    • 2.4 hours · Self-paced
    • Certificate(s) included
    • 60 CPD points
    • Tutor support
    Great service
    Highly rated
    Popular
    ...in Know Your Customer & Customer Due Diligence Level 3 Diploma for Customer Service Skills (RQF) Level 1 Award in Customer Service (RQF) Level 1 Certificate in Customer Service (RQF) Level 2 Award in Customer Service (RQF) Level 2 Diploma in Customer Service (RQF) Level 2 NVQ Certificate …
    Save 20%
    £12 £15

  • Level 2 & 3 Customer Service

    Knowledge Gate
    CPD Accredited>Get Free Certificate Within A Day! 9 Video Lesson> Easy to Learn> No Exam Required> 24/7 Expert Support
    • Online
    • 1.3 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    ...Development Advance Your Career Module 01: Customer Service: Needs and Dealing Customer Service: Over the Phone Dealing With Difficult Customer Understanding and Meeting Customer Needs Customer Service: Verbal Conversation (In-Person) Online Customer Service: Electronic Communication Knowing …
    £19.99

  • Customer Service Diploma Level 2 & 3

    Online Training Academy
    CPD Accredited ! Free Certification | Lifetime Access | No Hidden Fees | 24/7 Tutor Support
    • Online
    • 0.7 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    ...in Customer Service (RQF) Level 2 Certificate in Principles of Customer Service Level 2 Award in Customer Service (RQF) Level 2 Diploma in Customer Service (RQF) This course is open to all. Customer Service course opens a range of job offers in the UK, including: Customer Service …
    £12

  • Customer Service Advanced Diploma

    Online Training Academy
    CPD Accredited ! Free Certification | FREE Retake Exam | Lifetime Access | No Hidden Fees
    • Online
    • 1.5 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    ...In-Person Customer Service Module 07: Giving Customer Service over the Phone Module 08: Providing Electronic Customer Service Module 09: Recovering Difficult Customers Module 10: Understanding When to Escalate Learning Outcomes: Master attitude nuances vital for optimal customer service …
    £12

  • Customer Service Training - Managing Customer Service

    Knowledge Gate
    CPD Accredited>Get Free Certificate! 2 Video Lesson> No Exam Required> 24/7 Expert Support
    • Online
    • 0.5 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    ...free digital certificate from Reed once you have finished the Customer Service Training - Managing Customer Service course. Anyone interested in learning more about Customer Service Training - Managing Customer Service or who is curious about it is welcome to enrol in this course …
    £19.99

  • Patient Customer Service Online Training

    Online Training Academy
    CPD Accredited ! Free Certification | FREE Retake Exam | Lifetime Access | No Hidden Fees
    • Online
    • 2.2 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    ...Patient Customer Service Developed by Specialist Lifetime Access Course Curriculum Patient Customer Service Online Training Course Module 01: Introduction to Patient Customer Service Module 02: Effective Patient Customer Service Training Module 03: Areas of Patient Customer Service …
    £12

  • Advanced Customer Service Diploma

    Brentwood Open learning College
    Advanced Level 7 Diploma |*FREE PDF Certificate* | 200 CPD Points | +2 FREE Courses [40,000+ Enrolled Students]
    • 47 students
    • Online
    • 9.5 hours · Self-paced
    • Certificate(s) included
    • 200 CPD points
    • Tutor support
    Great service
    ...of each module. Unit 1 - Customer Services : An Introduction This Customer Service Unit covers the following topics: Elements of Customer Service: Classification of Customer Service Service Quality & Customer Service Effects of Poor Service on a Business Plus more Unit …
    £12

  • Enhancing Customer Service Skills

    Online Training Academy
    CPD Accredited ! Free Certification | FREE Retake Exam | Lifetime Access | No Hidden Fees
    • Online
    • 1.4 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    ...£20K to 28K/year Enhancing Customer Service Skills Module 02: Effective Communication Skills Module 03: Relationship Building Module 04: The Right Customer Service Personality Module 05: Dealing with Customer Complaints Module 06: Customer Service via Technology CPD Certificate …
    £12

  • Call Centre & Customer Service Training

    Online Training Academy
    CPD Accredited ! Free Certification | FREE Retake Exam | Lifetime Access | No Hidden Fees.
    • Online
    • 0.7 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Popular
    ...this Call Centre & Customer Service course. After finishing this Call Centre & Customer Service course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Call Centre & Customer Service are: Customer Service Representative Call …
    £12

  • Customer Service - Virtual Classroom

    ATA (Asset Training Academy) LTD
    Virtual Course with live elements, private one to one coaching & relevant Accreditation
    • 15 enquiries
    • Online
    • 6 hours · Part-time
    • Certificate(s) included
    • 3 CPD points
    • Tutor support
    ...meant by effective Customer Service Identify how “great” customer service and the highest standards of customer care can be achieved Understand how to identify the needs of customers Understand how to maximise the delivery of exceptional customer service to our customers Understand how …
    £300

  • Patient Customer Service

    Care Skills Centre
    CPD Accredited Training | Free PDF Certificate + Instant & Lifetime Access | Interactive Audio-Visual Materials
    • Online
    • 2.2 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    ...Patient Customer Service Module 01: Introduction to Client Services in Healthcare Module 03: Different Aspects of Patient Customer Service Module 05: Management of Patient Appointment Schedules Training for Effective Patient-Focused Customer Service Essential Skills for Customer Service …
    £12

  • Customer Service Training

    Online Training Academy
    Audiobook | CPDQS Accredited | Free PDF Certificate included | Lifetime Access
    • New course!
    • Online
    • 0.6 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    ...their customer service teams. Professionals interested in customer relationship management. Customer Service Advisor Customer Relationship Manager Call Centre Representative Client Support Specialist Customer Care Coordinator Customer Experience Manager Customer Service Training …
    £12

  • Customer Service Training

    EduGiant
    Skill Oriented | CPD Accredited | Instant Access | e-Certificate | FREE Video Lessons | 24/7 support
    • Online
    • 2.5 hours · Self-paced
    • Certificate(s) included
    • 3 CPD points
    • Tutor support
    ...WITH DIFFICULT CUSTOMERS Dealing With Difficult Customers LEAP INTO CUSTOMER SERVICE! LEAP Into Customer Service! EXCEPTIONAL PHONE SERVICE Exceptional Phone Service WHY CUSTOMERS BUY FROM YOU! $$$ WHY Customers Buy From YOU! $$$ BONUS LECTURE!!! FINAL TIPS …
    £12

  • Advanced Customer Service for the Tourism, Leisure and Hospitality Industry

    Practical Training for Professionals
    • 33 enquiries
    • Classroom
    • Part-time
    • 6 CPD points
    ...Advanced Customer Service for the Tourism, Leisure and Hospitality Industry - Overview An inspirational and interactive course that teaches advanced customer service skills that create a pro-active customer focus within your team. CPD Value 5.5 Hours Advanced Customer Service …
    £468

  • Advanced Customer Service for the Public Sector

    Practical Training for Professionals
    • Classroom
    • Part-time
    • 55 CPD points
    Advanced Customer Service for the Public Sector - Overview An inspirational and interactive course that teaches advanced customer service skills that create a pro-active customer focus within your team. CPD Value 5.5 Hours Advanced Customer Service for the Public Sector …
    £468

  • Phone-Based Customer Service Training

    Online Training Academy
    CPD Accredited ! Free Certification | FREE Retake Exam | Lifetime Access | No Hidden Fees
    • Online
    • 2.8 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    ...monitoring phone-based customer service. Customer Service Advisor Call Centre Operator Sales Representative Receptionist Customer Support Specialist Telecommunications Operator Phone-Based Customer Service Training Module 01: Introduction to Customer Service Module 02: What’s Different …
    £12

  • Concierge: Customer Service and Hospitality

    Nano Training
    CPD QS Accredited | Bite Size Course Materials | Quick Access | Easy to Learn | 24/7 Expert Support
    • Online
    • 0.6 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    ...a dedicated concierge service. The Concierge: Customer Service and Hospitality course is designed to equip individuals with the essential skills and knowledge needed to excel in the field of concierge services. This comprehensive Concierge: Customer Service and Hospitality program …
    £12.99

  • Customer Service: Customer Service

    Lead Academy
    Special Offer-Free PDF Certificate| CPD UK & IPHM Accredited | Recognised Certificate | Video Training | Lifetime Access
    • 16 students
    • Online
    • 1.1 hours · Self-paced
    • Certificate(s) included
    • 1 CPD point
    • Tutor support
    Great service
    ...begin your customer service career or want to develop more advanced skills in customer service? Then this Customer Service course will set you up with a solid foundation to become a confident customer service manager and help you to develop your expertise in customer service. This …
    £12

  • Advanced Customer Service for the Public Sector- Virtual Training

    Practical Training for Professionals
    • Online
    • 1 day · Full-time
    • 5 CPD points
    • Tutor support
    Advanced Customer Service for the Public Sector- Virtual Training - Overview An inspirational and interactive course that teaches advanced customer service skills that create a pro-active customer focus within your team. Advanced Customer Service for the Public Sector- …
    £336

  • Advanced Customer Service for the Tourism, Leisure and Hospitality Industry- Virtual

    Practical Training for Professionals
    • Online
    • 1 day · Full-time
    • 5 CPD points
    • Tutor support
    ...Advanced Customer Service for the Tourism, Leisure and Hospitality Industry- Virtual Training - Overview An inspirational and interactive course that teaches advanced customer service skills that create a pro-active customer focus within your team. Advanced Customer Service for the …
    £336

  • Outstanding Customer Service Skills- Virtual Training

    Practical Training for Professionals
    • Online
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    ...skills and the will to support customers, ultimately to deliver outstanding customer service. Outstanding Customer Service Skills- Virtual Training - Timetable 09:30 - 10:00 Coffee & Introduction 10:00 - 10:30 What makes for good customer care 10:30 - 11:00 Getting it …
    £336
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FAQs

Reed Courses advertises a large variety of courses which are delivered by a range of learning providers. The courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a course which provides CPD points/hours or qualifications, there are a number of learning options available.

A qualification can only be delivered by an awarding body which is regulated by a government body. The one you will most commonly see on site is OFQUAL, the government regulating body for England - but there is a different regulating body for each country in the United Kingdom, as well as the Republic of Ireland. Each regulating body maintains a list of the qualifications it regulates.

In addition to free courses, Reed Courses also has plenty of paid for online courses, designed to meet all kinds of learning goals and to suit a range of preferred study methods.

Reed Courses advertises a variety of free online courses. Alternatively you'll be able to enrol on an online course of your choosing, and study entirely online. If you'd prefer an in-person learning experience, you could take a classroom course where you'll be taught in a classroom at a given location. Reed Courses also advertises distance learning courses and in-company courses from a variety of learning providers.
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