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Beginner Customer service Cpd courses in Havant

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  • Customer Service: CRM, KYC, Office Management, Communication & Problem Solving Skills

    Janets
    30 in 1 Career Action Plan Programme | 300 CPD Points | Free PDF & Hard Copy Certificate | 24/7 Support |Lifetime Access
    • Online
    • 270 hours · Self-paced
    • Certificate(s) included
    • 300 CPD points
    • Tutor support
    Great service
    ***24 Hours Limited Time Sale Offer*** Customer Service Programme Enrolment Gifts: FREE PDF & Hard Copy Certificate | PDF Transcripts | FREE Student ID | Enrolment Letter | Lifetime Access | Free Assessment The gap between supply and demand for Customer Service professionals …
    £150

  • Customer Relationship Management (CRM), KYC & Customer Service

    Academy for Health & Fitness
    Super Saver Offer! | 13 in 1 Bundle | QLS Endorsed Diploma! | 3 Free QLS Certificate & Assessments | Lifetime Access
    • Online
    • 60 hours · Self-paced
    • Certificate(s) included
    • 130 CPD points
    • Tutor support
    Great service
    ***24 Hour Limited Time Flash Sale*** ►►► Customer Relationship Management (CRM), KYC & Customer Service Admission Gifts ◄◄◄ ★★ FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter★★ Ever thought about what ma …
    £209

  • Key Account Management

    CPD Courses
    Diploma QLS Level 5 | *FREE PDF Certificate* Tutor Support & Exam | 100 CPD Credits | Free Management Skills Course*
    • 31 students
    • Online
    • 450 hours · Self-paced
    • 100 CPD points
    • Tutor support
    Great service
    Popular
    Key Account Manager Training Diploma of achievement Key Account Manager Training QLS Level 5. Additional CPD Accredited Certificate with 100 CPD points available without extra study. The course comes with easy to understand e-learning study materials. Key Account Manager …
    £12

  • Sales Management : Techniques For Maximum Sales

    CPD Courses
    Sales Management : Techniques For Maximum Sales | CPD Accredited | 10 CPD Points/Credits
    • Online
    • 10 hours · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    Marketing Productivity Techniques for Maximum Sellingg One of the few things every salesperson has in common is their desire to sell more. For obvious reasons, you’re unlikely to encounter a salesperson with a genuine interest in selling less . But why is it that some seller …
    £12

  • Office Management and Administration

    CPD Courses
    Level 7 Advanced Diploma| *FREE PDF Certificate*| 160 CPD Credits |*Free Management Skills Course* Plus MS OFFICE Course
    • 159 students
    • Online
    • 620 hours · Self-paced
    • 160 CPD points
    • Tutor support
    Great service
    Office Management and Administration Diploma in Office Management & Administration QLS Level 5. Additional CPD Accredited Certificate with 110 CPD points available with no extra study. This Office Management and Administration course comes with easy to understand e-lea …
    £12

  • Communication: Communication Essentials

    CPD Courses
    Communication: Communication Essentials | CPD Accredited | 10 CPD Points/Credits
    • Online
    • 10 hours · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    Essentials of Good Communication Advanced communication skills can be of limitless value throughout life, both in personal and professional circles alike. In the workplace, poor communication inevitably leads to poor performance, demotivation and unnecessary complications. Pa …
    £12

  • Marketing : Marketing - Course

    CPD Courses
    Level 7 Advanced Diploma | *FREE PDF Certificate* |*100% Pass Rate* | 220 CPD Credits | **Free Social Media Course**
    • 1,516 students
    • Online
    • 620 hours · Self-paced
    • 220 CPD points
    • Tutor support
    Great service
    Highly rated
    Marketing - Course Diploma of achievement in Marketing QLS Level 7. Additional CPD Accredited Marketing Certificate with 220 CPD points available with no extra study. This Marketing course comes with easy to understand e-learning study materials. Marketing - Course Advance …
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    £12 £15

  • Customer Service, KYC, CDD & CRM Training - CPD Certified

    Academy for Health & Fitness
    Level 4 QLS Endorsed & CPD Certified| 6 in 1 Exclusive Bundle! | 170 CPD Points | Free PDF Certificate | Lifetime Access
    • Online
    • 25 hours · Self-paced
    • Certificate(s) included
    • 170 CPD points
    • Tutor support
    Great service
    ★★★ 24-Hour Flash Sale! Prices Reduced Like Never Before!! ★★★ Do you dream of a career where you build relationships, solve problems, and ensure customer satisfaction? In the UK alone, the customer service industry employs over 5 million people, with a projected growth of 10% b …
    £51

  • Search Engine Optimisation

    CPD Courses
    QLS Diploma Level 5 | *FREE PDF Certificate* Tutor Support & Exam | 110 CPD Credits | Free Digital Marketing Course
    • 309 students
    • Online
    • 450 hours · Self-paced
    • 110 CPD points
    • Tutor support
    Great service
    SEO - Search Engine Optimisation Diploma of achievement in SEO and Digital Marketing QLS Level 5 . Additional CPD SEO - Search Engine Optimisation Accredited Certificate with 110 CPD points available without extra study. The SEO - Search Engine Optimization course comes …
    £12

  • Marketing : Personal Selling

    CPD Courses
    Module | Tutor Support & Exam included | 10 CPD Credits | Free COVID-19 Course & Letter of Completion
    • Online
    • 10 hours · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    Marketing Personal Selling and Sales The course comes with easy to understand e-learning study materials. In the right hands, personal selling can be uniquely powerful and influential. Personal selling refers to the practice of using people - or the sales force - to sell pr …
    £12

  • PR: Introduction to Public Relations

    CPD Courses
    PR: Introduction to Public Relations | CPD Accredited | 10 CPD Points/Credits
    • Online
    • 10 hours · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    Public Relations An Introduction In today’s congested business world, reputation is everything. Above all other considerations, customers rank reputation with the highest level of importance. If your brand’s reputation paints a positive picture, your success story writes itse …
    £12

  • Branding Level 5 Diploma

    CPD Courses
    Level 5 CPD Diploma | *FREE PDF Certificate* Tutor Support & Exam | 110 CPD Credits | Free Digital Marketing Course
    • 130 students
    • Online
    • 450 hours · Self-paced
    • 110 CPD points
    • Tutor support
    Great service
    Branding Branding - Diploma Level 5. Diploma in Branding. CPD Accredited Branding Certificate with 110 CPD points available without extra study. This Branding course comes with easy to understand e-learning study materials. Creating and Managing your Brand level 5. You …
    £12

  • PR: Public Relations Communications

    CPD Courses
    PR: Public Relations Communications | CPD Accredited | 10 CPD Points/Credits
    • Online
    • 10 hours · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    Public Relations As Planned Communication Research suggests that among the most ‘admired’ companies in Britain, up to 70% of their combined communication activity is pre-planned. Contrary to popular belief, successful public relations strategies don’t simply happen by chance. …
    £12

  • Level 3 Customer Service - Training Course

    Cambridge Open Academy
    5-in-1 Bundle | CPD Accredited | Updated 2024 | FREE PDF & Hardcopy Certificate | Lifetime Access | Experts’ Crafted
    • Online
    • 2 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Customer service is the backbone of any successful business. It is the interaction between a company and its customers that determines whether or not a customer will continue to do business with that company. Good customer service can lead to increased customer satisfaction, loya …
    £89

  • PR: Public Relations Tools and Methods

    CPD Courses
    PR: Public Relations Tools and Methods | CPD Accredited | 10 CPD Points/Credits
    • Online
    • 10 hours · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    Public Relations Tools and Methods Getting the most out of any PR strategy means knowing how to work with the most effective tools and resources. Public relations management focuses on controlling public opinion. From a business perspective, there are limitless approaches tha …
    £12

  • PR: Public Relations Material Production

    CPD Courses
    PR: Public Relations Material Production | CPD Accredited | 10 CPD Points/Credits
    • Online
    • 10 hours · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    Public Relations Material Definition Every public relations strategy will include the production of certain essential PR materials. However, the nature and quantity of these materials will differ wildly from one PR program to the next. What must be remembered is that the clea …
    £12

  • Purchasing & Procurement

    CPD Courses
    Diploma QLS Level 5| *FREE PDF Certificate* |*100% Pass Rate* |110 CPD Points |*FREE Strategic Planning Course*
    • 455 students
    • Online
    • 450 hours · Self-paced
    • 110 CPD points
    • Tutor support
    Great service
    Highly rated
    Purchasing & Procurement Diploma of achievement in Purchasing & Procurement QLS Level 5 . Additional CPD Accredited Certificate with 110 CPD points available with no extra study. The course comes with easy to understand e-learning study materials. Endorsed Certifi …
    £12

  • PR : Media Relations

    CPD Courses
    PR : Media Relations | CPD Accredited | 10 CPD Points/Credits
    • 12 students
    • Online
    • 10 hours · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    Public Relations Media Relations Regardless of the size, type or purpose of a PR strategy, strong media relations are of critical importance. These days, everyone knows how the mass media has the power to make, break or blindly ignore any business it chooses. If the media tak …
    £12

  • PR : Public Relations Management and Organisation

    CPD Courses
    PR : Public Relations Management and Organisation | CPD Accredited | 10 CPD Points/Credits
    • Online
    • 10 hours · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    Public Relations Management and Organisation Public relations management is a complex, challenging discipline. The reason being that PR doesn’t exist in a vacuum. Instead, there are countless internal and external factors that have a strong effect on PR. Unless each is meticu …
    £12

  • Customer Service/ Success Diploma (Level 2 & 3) - CPD Certified

    StudyHub
    Save Money, Learn & Earn > 4 Career-Oriented Courses > Free Gift > PDF Certificate Included > Free Exam
    • Online
    • 10 hours · Self-paced
    • Certificate(s) included
    • 40 CPD points
    • Tutor support
    Great service
    24 Hour Flash Deal 4 -in-1 Customer Service Diploma (Level 2 & 3) - CPD Certified Bundle Take the initial steps toward a successful long-term career by studying the Customer Service Diploma (Level 2 & 3) - CPD Certified package online with StudyHub through our online …
    Save 3%
    £29.99 £31

  • PR : Public Relations Concepts

    CPD Courses
    PR : Public Relations Concepts | CPD Accredited | 10 CPD Points/Credits
    • Online
    • 10 hours · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    Public Relations Concepts The deeper your understanding of public relations, the more effectively you can manage your organisation’s reputation. At its heart, PR is about shaping and controlling public opinion, portraying your company in the best possible light. Nevertheless …
    £12

  • Needles and Sharps Training - CPD Certified

    The National Training Academy Ltd
    Online course, checkpoint at the end of each module, certificate when complete, 12 months unlimited access
    • 106 students
    • Online
    • 2 hours · Self-paced
    • Certificate(s) included
    • 2 CPD points
    • Tutor support
    Great service
    Drug users and those with medical conditions may also use sharps in their homes. In addition, sharps can be found in public areas, the risks are all around us. If you have staff visiting customers in their homes or out in public spaces, such as parks, you have a duty of care to e …
    £35

  • Visual Merchandising Diploma - CPD Approved

    Be-a.co.uk
    Student Discount Card Eligible | Lifetime Access | Online certified training |Online certificate and exam included
    • 159 students
    • Online
    • Self-paced
    • 12 CPD points
    • Tutor support
    Great service
    Visual Merchandising Diploma - CPD Certified Visual merchandising is one of a retailer’s most valuable assets. When done well, it can drive sales, inspire loyalty in customers, improve the buying experience and communicate a brand’s core values and ideals. This course will pr …
    £49

  • HACCP Food Safety Level 3

    ECHO3 EDUCATION LIMITED
    Accredited HACCP | 5-star rated | 90 minutes | Same-day certificate | Quick & Easy
    • 232 students
    • Online
    • 2 hours · Self-paced
    • Certificate(s) included
    • 6 CPD points
    • Tutor support
    Great service
    HACCP Level 3 Food Safety course online. EU regulation 852/2004 requires that all food business have a food safety management system in place based on HACCP principles and that those responsible for the safety of food have appropriate training in HACCP. Whether you are workin …
    £25

  • Sage 50 / QuickBooks / Excel / Xero Training

    KBM training
    Work Experience with Qualified Accountants
    • 490 enquiries
    • Online
    • 80 hours · Part-time or full-time
    • Certificate(s) included
    • 8 CPD points
    • Tutor support
    Great service
    Sage 50 Training/ QuickBooks Training / Excel Training / Xero Training You can have multiple degrees and qualifications, but if you do not have relevant accounting work experience, finding a job will be very difficult. We can train you on all the popular accounting software such …
    Save 50%
    £244 £488

  • Customer Service Representative Diploma - CPD Accredited

    StudyHub
    CPD Certified | 25-in-1 Bundle | Basic to Advanced | FREE PDF & Hardcopy Certificate | Exam & Tutor Support Included
    • Online
    • 125 hours · Self-paced
    • Certificate(s) included
    • 250 CPD points
    • Tutor support
    Great service
    24 Hour Flash Deal **25-in-1 Customer Service Representative Diploma Mega Bundle** ►►► Customer Service Representative Diploma Enrolment Gifts ◄◄◄ **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter ** Take the …
    £279

  • Certificate in Administrative Support - Online CPD Accredited Training & Certification

    LearnPac Systems
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • Online
    • 6 hours · Self-paced
    • 6 CPD points
    • Tutor support
    Great service
    Certificate in Administrative Support - Online Training Course & Certification – CPD Accredited Administrative assistants are a key part of most office environments. They work quietly in the background, ensuring that the business runs smoothly and efficiently. This onli …
    £19.99

  • Certificate in Creating a Great Webinar - Online Training Course & CPD Certification

    LearnPac Systems
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • Online
    • 6 hours · Self-paced
    • 6 CPD points
    • Tutor support
    Great service
    Certificate in Creating a Great Webinar - Online Training Course & Certification – CPD Accredited Webinars are a great inexpensive way to reach many people. Webinars are great tools if you want to market a new or improved product, train employees, demonstrate a new task, …
    £19.99

  • Certificate in Customer Service - Online Training Course & Certification – CPD Accredited

    LearnPac Systems
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • Online
    • 6 hours · Self-paced
    • 6 CPD points
    • Tutor support
    Great service
    Certificate in Customer Service - Online Training Course & Certification – CPD Accredited Each and every one of us serves customers, whether we realise it or not. Maybe you're on the front lines of a company, serving the people who buy your products. Perhaps you're an a …
    £19.99

  • Certificate in Customer Support - Online Training Course & Certification – CPD Accredited

    LearnPac Systems
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • Online
    • 6 hours · Self-paced
    • 6 CPD points
    • Tutor support
    Great service
    Certificate in Customer Support - Online Training Course & Certification – CPD Accredited - Train your Customer Support Team with E-Learning Customer support used to mean a face-to-face conversation with a customer, or a phone call. Today, technology has changed how we a …
    £19.99

  • Prospecting and Lead Generation – Online Course – CPD Accredited

    LearnPac Systems
    CPDUK Accredited | Instant Course Access | Includes Assessment & Certificate | Instant Certificate Download
    • 10 students
    • Online
    • 4 hours · Self-paced
    • 4 CPD points
    • Tutor support
    Great service
    Prospecting and Lead Generation – Online Course – CPD Accredited. Welcome to our online Prospecting and Lead Generation training course. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK). Prospecting and l …
    £19.99

  • Online Accounting Course - Bookkeeper Training

    Future Connect Training and Recruitment Ltd
    Online Practical Bookkeeping Training on Sage , Xero , Quickbooks & Excel
    • Classroom - Hounslow
    • Part-time or full-time
    • 20 CPD points
    • Tutor support
    This Accounting course gives you a Certification Qualification We have integrated Our Bookkeeping and Accounts Assistant training in it to give you all the necessary skills to become more employable and get into Accountancy jobs Provides the knowledge and skills to set- …
    £650

  • QuickBooks Training / QuickBooks Software Training

    KBM training
    100% Practical Training, Official Certification from QuickBooks
    • 46 enquiries
    • Classroom - Croydon
    • 32 hours · Part-time or full-time
    • Certificate(s) included
    • 8 CPD points
    • Tutor support
    Great service
    QuickBooks Training: You can have multiple degrees and qualifications, but if you do not have relevant accounting work experience, or software knowledge such as Sage 50, Sage Payroll, QuickBooks, Excel, and Xero, finding a job will be very difficult. We are also a recruitment fi …
    Save 33%
    £398 £600

  • Bookkeeping Training / Bookkeeping Course / Practical Bookkeeping

    KBM training
    Bookkeeping Training with Work Placement
    • 131 enquiries
    • Classroom - Croydon
    • 106 hours · Part-time or full-time
    • Certificate(s) included
    • 32 CPD points
    • Tutor support
    • Job guarantee programme
    Great service
    Bookkeeping Training /Bookkeeping Course / Bookkeeper Training: If you are looking for a career in Bookkeeping , this is an ideal program for you. We at KBM Training & Recruitment, are constantly working hard to help candidates achieve the best quality training in accountanc …
    Save 50%
    £244 £488

  • Assistant Accountant Training

    KBM training
    Practical Training in Chartered Accountancy Firm
    • 250 enquiries
    • Classroom - Croydon
    • Part-time
    • Certificate(s) included
    • 32 CPD points
    • Tutor support
    Great service
    Highly rated
    The Assistant Accountant training program is designed to equip you with the skills that you need to secure a job as an Assistant Accountant . Upon completion, you will have a good understanding of the financial process from purchase and sales Ledger to extended trial balance. Y …
    £398

  • Practical Accountancy Training with Guaranteed Work Experience- Sage 50 Practical Training

    KBM training
    Accountancy Bookkeeping Sage 50 QuickBooks Excel Xero
    • 343 enquiries
    • Classroom - Croydon
    • 106 hours · Part-time
    • 8 CPD points
    • Tutor support
    Great service
    Practical Accountancy Training / Sage Training / Sage 50 Training / Sage / Sage Training with Guaranteed Work Placement / Sage Bookkeeping Training Sage Practical Training / Sage 50 Training is designed to equip you with the skills that you need to secure job a Bookkeeper or Acc …
    Save 45%
    £244 £448

  • Accountancy | Accountancy Work Experience

    KBM training
    Practical Accountancy Training with Qualified Accountants for Bookkeeping, Control Accounts and Final Accounts
    • 168 enquiries
    • Classroom - Croydon
    • Part-time or full-time
    • 32 CPD points
    • Tutor support
    Great service
    Are you looking for a Job in Accountancy but finding it hard due to a lack of Work Experience? Competition for jobs is at an all-time high, and the qualification alone is not enough to land a job. Employers require you to have a range of technical skills and first-hand experie …
    Save 50%
    £244 £488

  • Accounting Practical Training Accounting Work Experience

    KBM training
    Accounting Work Experience
    • 77 enquiries
    • Classroom - Croydon
    • Part-time or full-time
    • 32 CPD points
    • Tutor support
    Great service
    Are you looking for a Job in Accounting but finding it hard due to lack of Accounting Work Experience? Competition for jobs is at an all-time high, and the qualification alone is not enough to land a job. Employers require you to have a range of technical skills and first-hand …
    Save 33%
    £398 £600

  • Practical Accountancy Training with Free AAT Level 2 Certificate in Bookkeeping

    KBM training
    Practical Accountancy Training on Sage , Xero , Quickbooks and Excel
    • 165 enquiries
    • Classroom - Croydon
    • Part-time or full-time
    • Regulated qualification
    • 32 CPD points
    • Tutor support
    • Job guarantee programme
    Great service
    Practical Accountancy Training with Free AAT Level 2 Certificate in Bookkeeping You can have multiple degrees and qualifications, but if you do not have relevant accounting work experience, finding a job will be very difficult. We can train you on all the popular accounting softw …
    Save 33%
    £398 £600

  • ACCA Practical Work Experience (PER)

    KBM training
    Gold Status ACCA Approved Accountancy Firm
    • 247 enquiries
    • Classroom - Croydon
    • 106 hours · Part-time
    • 32 CPD points
    • Tutor support
    • Job guarantee programme
    Great service
    KBM Training and Recruitment provides high-quality ACCA Practical Accountancy Training in partnership with KBM Chartered Certified Accountants which is an ACCA-approved employer at Gold Level. You will gain hands-on practical training on various software such as Sage, QuickBoo …
    Save 33%
    £398 £600

  • Xero Training on real client files / Xero Course

    KBM training
    Xero Training
    • 26 enquiries
    • Classroom - Croydon
    • 32 hours · Part-time or full-time
    • Certificate(s) included
    • 8 CPD points
    Great service
    Xero is the most in-demand accounting software for small to medium-size businesses. It is designed to assist a business in dealing with cash flow, billing, invoicing and submitting data. At KBM Training and Recruitment, we provide Xero training on real company files under the …
    Save 33%
    £398 £600

  • Account Management Training

    KBM training
    Training on real company files
    • 58 enquiries
    • Classroom - Croydon
    • Part-time or full-time
    • Regulated qualification
    • 32 CPD points
    • Tutor support
    Great service
    KBM Training and Recruitment provides high quality Account Management training suitable for accounting professionals. Candidates will gain hands on practical training on various software such as Sage, QuickBooks, Excel Etc We have carefully designed our training programs inline w …
    Save 33%
    £398 £600

  • Accounting | Practical Accounting Training on Sage 50

    KBM training
    Accounting Training with AAT Qualifications
    • 112 enquiries
    • Classroom - Croydon
    • Part-time or full-time
    • Certificate(s) included
    • 32 CPD points
    Great service
    Accounting | Practical Accounting Training on Sage 50 / QuickBooks / Excel and Xero You can combine Practical Accounting Training with the following AAT Level 2 Certificate in Accounting AAT Level 3 Diploma in Accounting AAT Level 4 Diploma in Accounting Practical Accounting Trai …
    Save 33%
    £398 £600

  • AAT Level 3 Diploma in Accounting with Sage, QuickBooks or Xero Certification

    KBM training
    AAT level 2 Bookkeeping
    • 258 enquiries
    • Classroom - Croydon
    • 6 months · Part-time
    • Regulated qualification
    • 32 CPD points
    • Tutor support
    • Job guarantee programme
    Great service
    AAT Level 3 Diploma in Accounting / AAT Level 3 / aat level 3 AAT Level 3 Diploma in Accounting is the intermediate level of the AAT Accounting Qualification. It offers technical training in accounting and its main purpose is to provide students with specialist knowledge and skil …
    from £355

  • Accounts Assistant Course / Assistant Accountant Training

    KBM training
    Accounts Assistant Training with qualified accountants
    • 524 enquiries
    • Classroom - Croydon
    • 212 hours · Part-time or full-time
    • Certificate(s) included
    • 32 CPD points
    • Tutor support
    • Job guarantee programme
    Great service
    Highly rated
    Accounts Assistant training program is designed to equip you with the skills that you need to secure job as an Accounts Assistant . Upon completion you will have a good understanding of the financial process from purchase and sales Ledger to extended trial balance including ban …
    Save 33%
    £398 £600

  • Sage Bookkeeping / Sage 50 Bookkeeping

    KBM training
    Practical Bookkeeping Training
    • 124 enquiries
    • Classroom - Croydon
    • 106 hours · Part-time
    • Certificate(s) included
    • 32 CPD points
    • Tutor support
    • Job guarantee programme
    Great service
    Sage Bookkeeping / Sage 50 Bookkeeping We at KBM Training & Recruitment, are constantly working hard to help candidates achieve the best quality training in accountancy along with one of the best recruitment facilities in the market. Whether you are looking for a fresh start …
    Save 50%
    £244 £488

  • Sage 50 Accounts Training Course

    Pitman Training Essex and Suffolk
    • 101 enquiries
    • Classroom - Croydon
    • 30 hours · Part-time
    • 30 CPD points
    • Tutor support
    Gain the knowledge and confidence to record and carry out bookkeeping processes using Sage 50 Accounts in the workplace. Newly updated content for Making Tax Digital. Getting to grips with the latest version of Sage will help you impress potential employers and you’ll gain …
    £499

  • Microsoft Access - Foundation Skills

    Pitman Training Essex and Suffolk
    Classroom based course with study materials, tutor support and final exam included.
    • Classroom - Croydon
    • 22 hours · Part-time or full-time
    • 22 CPD points
    • Tutor support
    This course will teach you how to utilise Microsoft Access to its full potential, enabling you to design, manage and use this popular database software in a professional context.
    £479

  • Exceptional Service Skills for Technical People / Support - One Day Course

    Hamilton Mercer
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    It takes more than technical know-how to work successfully on a helpdesk. Being organised, a strong communicator and having the ability to keep calm under pressure are all essential. If you work on a helpdesk, or if you’re pursuing helpdesk roles, this course will help you to dev …
    £495

  • Professional Email Writing - One Day Course

    Hamilton Mercer
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    There’s a world of difference between a hastily typed email and a carefully crafted message that gets the right response from recipients. Hamilton Mercer’s Service Methodologies™ help people to craft persuasive communications that don’t solely rely on ‘! High Importance’ flaggi …
    £495

  • Professional Telephone Skills - One Day Course

    Hamilton Mercer
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    The way in which you conduct yourself on the phone at work speaks volumes about your attitude, commitment and level of professionalism. It also goes a long way towards creating the right impression of your organisation. When you get it right you not only help to meet the caller’s …
    £495

  • Professional Receptionist

    Hamilton Mercer
    • 24 enquiries
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    Popular
    The receptionist is the face of the organisation and is therefore responsible for making an excellent first impression with guests and business partners who attend an organisation’s premises. Adopting a professional approach to this role will not only benefit your organisation bu …
    £495

  • Consistently Delivering Exceptional Service

    Hamilton Mercer
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    Customer service shouldn’t just be exceptional; it should be consistently exceptional. Delivering exceptional service will demonstrate a positive, determined, can-do approach that increases customer desire for your product or service. Delivering consistently exceptional customer …
    £495

  • Dealing with Challenging People / Situations

    Hamilton Mercer
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    Popular
    To handle difficult customers or situations successfully, you must take the other person’s perception into account. The customer might not always be factually correct, but their perception is always their reality. Self-awareness and self-control are vital when it comes to dealing …
    £495

  • Effective Delegation Skills

    Hamilton Mercer
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    • Tutor support
    A person can only do so much. If you want to accomplish more – and create opportunities for others to expand their skills – you must learn to delegate effectively. Hamilton Mercer’s Delegation Methodologies™ help individuals to improve productivity, optimise efficiency, develop o …
    £495

  • Effective Complaint Hnadling

    Hamilton Mercer
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    • Tutor support
    Rushing to ‘close complaints down’, hiding behind a complaints procedure’ and seeing complaints as an ‘inconvenience’ are guaranteed ways to infuriate customers. Hamilton Mercer’s Service Methodologies™ empower people to own complaints, adapt communication styles accordingly, and …
    £495
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FAQs

Reed Courses advertises a large variety of Customer service courses which are delivered by a range of learning providers. The Customer service courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a Customer service course which provides CPD points/hours or qualifications, there are a number of learning options available.

If you're looking for Customer service courses, you might also be interested in Retail, Retail management and Sales management. These courses can be taken to further enhance your understanding of the subject. By having a broader understanding of the subject can help you to improve your professional or personal development.

In addition to free Customer service courses, Reed Courses also has plenty of paid for online Customer service courses, designed to meet all kinds of learning goals and to suit a range of preferred study methods.

Reed Courses advertises a variety of free online Customer service courses. Alternatively you'll be able to enrol on an online Customer service course of your choosing, and study entirely online. If you'd prefer an in-person learning experience, you could take a classroom Customer service course where you'll be taught in a classroom at a given location. Reed Courses also advertises distance learning courses and in-company Customer service courses from a variety of learning providers.
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